True Fraud podcast

10:57

The tariff situation remains fluid, leaving many ecommerce businesses uncertain about the future. On this episode of True Fraud, Pablo Torres navigates this ambiguity, explaining how tariffs can lead to increased chargebacks due to delays, price hikes, and customer frustration. While precise predictions are difficult, Pablo provides a framework for understanding the potential "snowball effect" of these decisions. Learn how proactive businesses are adapting by focusing on clear communication, exploring new markets, and strengthening relationships with their service providers to weather the storm. Resources & Links Learn more about Reach: https://www.withreach.com/ Find more cross-border ecommerce knowledge: https://www.withreach.com/network Related Content Understanding USMCA Rules of Origin & Their Impact on Tariffs 2025 US Tariffs Saga for E-commerce: Explained Business Over Borders #12 • Navigating New Tariffs with Matthew Steinbrecher…

True Fraud

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Recurring Payments: Reducing Fraud Risk for Clean Subscription Revenue 24:52

7 weeks ago24:52

24:52

In this episode of True Fraud , host Pablo Torres dives deep into the world of recurring payments and subscription models. He explores the convenience of subscription-based payments and the reduced risk of merchant initiated transactions (MITs). However, although this business model has its’ upsides, Pablo explains the challenges that can occur for your business and the snowball effect of chargebacks or customer complaints when subscription business don't manage key aspects of their business. Key topics include: Defining recurring payments and how they differ from one-time payments. The importance of distinguishing between customer-initiated transactions (CITs) and merchant-initiated transactions (MITs). Strategies for mitigating fraud risk in recurring payment systems. The potential for increased chargebacks and disputes, especially with unclear subscription models. The impact of clear descriptors on preventing fraud and chargebacks. Resources & Links: Learn more about Reach: https://www.withreach.com/ Find more cross-border ecommerce knowledge https://www.withreach.com/network 🎧 Tune in now and follow True Fraud for more expert takes on financial security.…

True Fraud

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Fraud Profiles Mini-Series: Exploring Japan 20:18

13 weeks ago20:18

20:18

Fly over to Japan with host, Pablo Torres, and dive into exactly what you need to know about current fraud trends in this burgeoning market. Learn about the shift in values and priorities between generations, and how 3DS 2.0 is being legislated to protect businesses from increasing fraud.

True Fraud

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Tools to Combat Chargeback Fraud With Vinay Shiriwastaw 19:05

27 weeks ago19:05

19:05

In the second part of our chat with Vinay Shiriwastaw from DisputeHelp, we get the full lowdown on all the tools available to ecommerce brands for disputing chargebacks, including how to get the most out of the options available. Host, Pablo Torres, along with his guest, also dive into the upcoming Visa Acquirer Monitoring Program (VAMP) and how those changes may affect your business in 2025. Looking for more background on chargebacks and how to protect your business? Listen to the first part of our chat with Vinay here https://www.withreach.com/network/video/true-fraud-ep9-everything-you-need-to-know-about-chargebacks-with-vinay-shiriwastaw…

True Fraud

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Everything You Need to Know About Chargebacks With Vinay Shiriwastaw 14:24

28 weeks ago14:24

14:24

Whether it’s legitimate, friendly fraud, or a mistaken customer - chargebacks are an inevitable part of ecommerce. Join host, Pablo Torres, and his guest, CCO at DisputeHelp, Vinay Shiriwastaw, for an in-depth guide to chargebacks. Learn about where they originated from, what kind of abuses are rampant in the system now, receive an intro to the tools at your disposal, and get answers to the common misconceptions about how chargebacks affect your business. This is part one of a two-part guest appearance. Vinay will return in our next episode to discuss the specific tools that merchants can use to protect their chargeback ratios, as well as a look forward into the future.…

True Fraud

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Avoid chargeback blind spots with Ethoca & Verifi 17:30

37 weeks ago17:30

17:30

Are chargebacks something you need to be worried about? Should you be monitoring your chargeback ratios with your Visa or Mastercard account? True Fraud host Pablo Torres says yes. In the new age of drop-shippers, and quick-launch ecommerce businesses, many are overlooking this crucial part of payments. With new rules and regulations coming up, Pablo is explaining exactly what you need to know about Ethoca, Verifi, CDRN, and RDR.…

True Fraud

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Fraud Profiles Mini-Series: Exploring Mexico 11:38

42 weeks ago11:38

11:38

The most recent in our Fraud Profiles Mini-Series brings you to Mexico. With the country being the funnel between the rest of Latin America and North America, it’s imperative that businesses understand what goes on with ecommerce throughout this country. Join host, Pablo Torres, as he explains the reality of cartels and how they can affect your business, and how urbanization trends have increased cases of ecommerce fraud.…

True Fraud

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Fraud Profiles Mini-Series: Exploring Brazil 10:29

46 weeks ago10:29

10:29

This week we’re jetting over to Brazil with your Host, Pablo Torres as he explains the nuances of ecommerce fraud in this unique market. Learn about which type of credit card activity tends to be fraudulent, and why Brazilians tend to prefer cash-based payment methods, like Boleto.

True Fraud

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Fraud Profiles Mini-Series: Exploring Argentina 11:22

50 weeks ago11:22

11:22

Join us on an adventure through Argentina! This episode is part of a special True Fraud mini-series where we'll dive into different countries around the globe and look at the specific fraud that's most commonly seen in these markets. Learn exactly what trends to look for and the best payment methods to offer as you expand your ecommerce business.…

True Fraud

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Are Banks Fraud-Proof? 18:21

51 weeks ago18:21

18:21

In 2023, a network of Australian banks was the victim of a data breach, which begs the question; how safe is your money? Join host Pablo Torres as he explains how his team was able to detect the fraudulent activity linked to this breach before it hit the news. As always, you'll also get some insights into how to protect yourself from these attacks.…

True Fraud

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Combat Ecommerce Fraud With Expert Tips 17:13

51 weeks ago17:13

17:13

Ecommerce fraud is inevitable, but it’s possible to mitigate your risk with the right resources. Join host, Pablo Torres, in this episode of True Fraud for expert insights into how you can protect your business from disastrous hits. Learn about the tools to use, and tips on what to look out for to ensure a balance between high approval rates, and low fraudulent charges.…

True Fraud

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The Mother of all Breaches 20:04

51 weeks ago20:04

20:04

In the premiere episode of True Fraud , host Pablo Torres explains the recent "Mother of all breaches", and offers practical advice on how you, as a consumer, can protect your data online. Learn how to create a virtual persona, monitor your credit card and credit file information, and protect your accounts against bad actors and criminal networks who looking to exploit your digital weaknesses. This podcast is brought to you by The Reach Network. To find more episodes and learn more about the world of payments, visit us at withreach.com/network. Are you an ecommerce business, looking for expertise to protect you against global fraud? Learn about Reach's flexible fraud management solutions at withreach.com/solution/fraud-prevention…

True Fraud

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Cybersecurity 101 with Tim Graham: Protecting Your Business 28:57

1 year ago28:57