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THL Refresher: Bob Burg, Author of the Go-Giver
Manage episode 335065720 series 129686
Content provided by Brent Stewart. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brent Stewart or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Many people think of customers as existing externally from an organization, someone who pays for goods and services. We at Barry-Wehmiller feel that anyone becomes a customer at the moment we have an opportunity to serve. A culture of service is culture with a shared purpose where everyone is focused on meeting the needs of others inside and outside the organization.
Our friend Bob Burg is an author and speaker who has taught true customer service to hundreds of thousands of people with his book, The Go-Giver. On this podcast, he gives is thoughts on how to treat customers in a Truly Human way.
112 episodes
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Manage episode 335065720 series 129686
Content provided by Brent Stewart. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brent Stewart or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Many people think of customers as existing externally from an organization, someone who pays for goods and services. We at Barry-Wehmiller feel that anyone becomes a customer at the moment we have an opportunity to serve. A culture of service is culture with a shared purpose where everyone is focused on meeting the needs of others inside and outside the organization.
Our friend Bob Burg is an author and speaker who has taught true customer service to hundreds of thousands of people with his book, The Go-Giver. On this podcast, he gives is thoughts on how to treat customers in a Truly Human way.
112 episodes
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Similar to Truly Human Leadership
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