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Insights Unlocked


1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Turn The Page – Episode 341D – Ian Rogers
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Content provided by Syosset Public Library - Librarians. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Syosset Public Library - Librarians or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Award-winning author Ian Rogers stopped by to chat with Jenn about his work, including EVERY HOUSE IS HAUNTED, a collection of horror stories that has been optioned by Sam Raimi, and SYCAMORE, a gripping work of supernatural noir.
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101 episodes
Manage episode 471087315 series 2359415
Content provided by Syosset Public Library - Librarians. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Syosset Public Library - Librarians or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Award-winning author Ian Rogers stopped by to chat with Jenn about his work, including EVERY HOUSE IS HAUNTED, a collection of horror stories that has been optioned by Sam Raimi, and SYCAMORE, a gripping work of supernatural noir.
…
continue reading
101 episodes
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Turn the Page Podcast

1 Turn The Page – Episode 343E – Owen King & Jesse Kellerman 27:27
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Owen King and Jesse Kellerman stop by to discuss their graphic novel collaboration SELF HELP, a sun-soaked California noir with gorgeous visuals courtesy of Marianna Ignazzi.
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Turn the Page Podcast

1 Turn The Page – Episode 343D – Sarah Harman 14:49
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Sarah Harman introduces us to an unlikable main character who tells us that ALL THE OTHER MOTHER’S HATE ME. This is a fun mystery/thriller with a lot of heart.
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Turn the Page Podcast

1 Turn The Page – Episode 343C – Cynthia Pelayo 21:58
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Briar is caught in a world of grief and fairytales after she loses her mother. Meanwhile a serial killer stalks the city of Chicago, just waiting for the moment to claim Briar as his next victim.
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Turn the Page Podcast

1 Turn The Page – Episode 343B – Emily Carpenter 23:43
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A restauranteur moves her family to an idyllic Georgia town to start over after COVID sinks her life’s dream. Of course, it proves too good to be true in Emily Carpenter’s GOTHICTOWN.
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Turn the Page Podcast

Katy Hays’ The Cloisters was one of Jenn’s fave books of 2022. This year, Katy is back to discuss what will surely be one of her faves of 2025– SALTWATER, a thriller about an opulent family retreat to Italy threatened by old secrets.
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Turn the Page Podcast

1 Turn The Page – Episode 342E – Karissa Chen 32:34
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Evelyn chats with Karissa Chen about HOMESEEKING, an epic and intimate tale of one couple across sixty years as world events pull them together and apart, illuminating the Chinese diaspora and exploring what it means to find home far from your homeland.
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Turn the Page Podcast

A refreshing blend of late 90’s nostalgia and complicated family dynamics makes a beautiful read. In EVERYBODY SAYS IT’S EVERYTHING, Xenet Aliu introduces us to Drita and Pete, Albanian twins adopted by Italian American parents who find themselves in a quest for identity and each other in the shadow of the war in Kosovo.…
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Turn the Page Podcast

1 Turn The Page – Episode 342C – Deanna Raybourn 27:03
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Billie, Natalie, Helen and Mary Alice are out of retirement and back to killing in KILLS WELL WITH OTHERS, Raybourn’s follow up to KILLERS OF A CERTAIN AGE.
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Turn the Page Podcast

1 Turn The Page – Episode 342B – Edo van Belkom 30:34
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Author Edo van Belkom stopped by to discuss his incredible body of work, including WOLF PACK, a YA series from the earlier aughts that got a TV adaptation 20 years later! See more here .
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Turn the Page Podcast

1 Turn The Page – Episode 342A – Olivia Waite 20:02
20:02
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Jenn chats with Olivia Waite about MURDER BY MEMORY, a delicious little cozy sci-fi mystery featuring an interstellar generation ship, a detective who wakes up in the wrong body, and a whole lot of knitting. Check it out!
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Turn the Page Podcast

Award-winning author Ian Rogers stopped by to chat with Jenn about his work, including EVERY HOUSE IS HAUNTED, a collection of horror stories that has been optioned by Sam Raimi, and SYCAMORE, a gripping work of supernatural noir.
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Turn the Page Podcast

1 Turn The Page – Episode 341C – Alexandra Kennington 26:00
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Get ready for a fast paced wintery mix of fantasy, romance and betrayal! Alexandra Kennington chatted with us about BLOOD BENEATH THE SNOW, a hot new Romantasy set in a cold climate that will leave you thirsty for the next installment.
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Turn the Page Podcast

1 Turn The Page – Episode 341B – Nikki Jarden and Laurette Klier 28:24
28:24
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Anyone who has seen a loved one succumb to dementia knows how difficult it is. Jarden and Klier stopped by to talk about Mirador magazine, Nana’s books and the need for accessible dementia friendly literature.
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Turn the Page Podcast

Birds! They’re the WORST! At least if you ask the cranky narrator of Matt Kracht’s DUMB BIRD GUIDES. Matt flew in to chat about how the marriage of art and an in-joke on Tumblr brought us these hilarious guides, including the newest one, WORST BIRDS EVER!
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Turn the Page Podcast

1 Turn The Page – Episode 340D – Gillian McAllister 19:09
19:09
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From the author of Reese’s Book Club Pick and New York Times bestseller Wrong Place Wrong Time comes an addictive thriller about a new mother’s world upended when her husband commits a terrifying crime. How well does she truly know the man she loves? And what danger does she face if her entire life has been built on a lie?…
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