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AI Automation for Scaled Customer Success ft. Bethany Stachenfeld (Sendspark)

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Manage episode 395906060 series 3373995
Content provided by Josh Schachter - UpdateAI. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Josh Schachter - UpdateAI or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Send Kristi, Jon, Mickey & Josh a message - https://www.speakpipe.com/UnchurnedPodcast
Watch the banter on YouTube -
https://youtu.be/Y8B6do0iado

Tired of answering the same customer queries over and over again? How about cloning yourself?
Let's hear from our guest, Bethany Stachenfeld, Co-founder & CEO of Sendspark, about scaling personal touch with AI.
Timestamps
0:00 - Preview & BS
3:13 - Meet our Guest
4:23 - Sendspark
6:50 - Personal touch at scale with AI
14:01 - Drive behavior change - 3x engagement on your emails with video
23:41 - Future of AI Automation
25:25 - Adapt or Die
29:15 - check out
30:20 - CS over Sales?
36:03 - Leading a startup
37:50 - Let's wish Bethany a happy birthday
Sendspark is a platform that helps Customer Success (CS) and sales teams connect with customers using AI-personalized videos at scale
πŸ‘‰ Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter
πŸ‘‰ Sign up for
UpdateAI - the only Zoom virtual assistant for customer-facing teams.

πŸ‘‰ Be the first to know when a new episode of Unchurned is dropped. Sign up for our newsletter at https://blog.update.ai/

πŸ‘‰ Josh would love to connect to hear your feedback & suggestions. Get in touch with him on Linkedin.
πŸ‘‰ Get the advice and insights you need to thrive in Customer Success.
Subscribe to the CS Insider Newsletter


  continue reading

114 episodes

Artwork
iconShare
 
Manage episode 395906060 series 3373995
Content provided by Josh Schachter - UpdateAI. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Josh Schachter - UpdateAI or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Send Kristi, Jon, Mickey & Josh a message - https://www.speakpipe.com/UnchurnedPodcast
Watch the banter on YouTube -
https://youtu.be/Y8B6do0iado

Tired of answering the same customer queries over and over again? How about cloning yourself?
Let's hear from our guest, Bethany Stachenfeld, Co-founder & CEO of Sendspark, about scaling personal touch with AI.
Timestamps
0:00 - Preview & BS
3:13 - Meet our Guest
4:23 - Sendspark
6:50 - Personal touch at scale with AI
14:01 - Drive behavior change - 3x engagement on your emails with video
23:41 - Future of AI Automation
25:25 - Adapt or Die
29:15 - check out
30:20 - CS over Sales?
36:03 - Leading a startup
37:50 - Let's wish Bethany a happy birthday
Sendspark is a platform that helps Customer Success (CS) and sales teams connect with customers using AI-personalized videos at scale
πŸ‘‰ Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter
πŸ‘‰ Sign up for
UpdateAI - the only Zoom virtual assistant for customer-facing teams.

πŸ‘‰ Be the first to know when a new episode of Unchurned is dropped. Sign up for our newsletter at https://blog.update.ai/

πŸ‘‰ Josh would love to connect to hear your feedback & suggestions. Get in touch with him on Linkedin.
πŸ‘‰ Get the advice and insights you need to thrive in Customer Success.
Subscribe to the CS Insider Newsletter


  continue reading

114 episodes

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