Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
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Voice of the Customer
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Content provided by BPA Quality. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BPA Quality or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in customer experiences & interactions via today's omnichannel call center.
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5 episodes
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Series home•Feed
Manage series 2797392
Content provided by BPA Quality. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BPA Quality or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in customer experiences & interactions via today's omnichannel call center.
…
continue reading
5 episodes
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