))
Episode 2: Nicole Price from Radial
Manage episode 306029885 series 3001515
Content provided by Calabrio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Calabrio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode we are joined by Nicole Price, the Customer Experience Manager at Radial. Nicole has an undeniable passion for the Contact Center industry and working to ensure the best possible experience for each and every client. We talk about Nicole's history and what brought her to the industry before delving into her focus on achieving "The Effortless Experience" within her organization. We also discuss some of the challenges and unique opportunities presented by working for a BPO organization that supports a multitude of different brands and how they use coaching to achieve the highest quality possible.
40 episodes
Share
