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Run your ops team like a pro with this playbook with James Underhill

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Content provided by Gong. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gong or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Just like everything else, sales is constantly evolving. If we want to continue to grow, we need to know what the hell ops should actually be doing.

James Underhill, the Senior Director of Sales Operations and Strategy at MongoDB, has cracked the code - sharing his secrets to sales team effectiveness.

In this episode, James shares valuable insights and experiences throughout the episode, shedding light on the evolving nature of sales roles and the misconceptions surrounding technical knowledge. We learn that sales is about identifying business pains and providing technical solutions, rather than solely solving technical problems. James also emphasizes the qualities that make successful sales representatives, such as perseverance, skill in identifying business pains, and the ability to ask uncomfortable questions.

Resources: Mckinsey & Company

  continue reading

237 episodes

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Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on August 12, 2024 09:03 (11d ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 372684698 series 2570070
Content provided by Gong. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Gong or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Just like everything else, sales is constantly evolving. If we want to continue to grow, we need to know what the hell ops should actually be doing.

James Underhill, the Senior Director of Sales Operations and Strategy at MongoDB, has cracked the code - sharing his secrets to sales team effectiveness.

In this episode, James shares valuable insights and experiences throughout the episode, shedding light on the evolving nature of sales roles and the misconceptions surrounding technical knowledge. We learn that sales is about identifying business pains and providing technical solutions, rather than solely solving technical problems. James also emphasizes the qualities that make successful sales representatives, such as perseverance, skill in identifying business pains, and the ability to ask uncomfortable questions.

Resources: Mckinsey & Company

  continue reading

237 episodes

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