Katherine Boardman - Successfully Becoming a Remote First Organization

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Summary:

Katherine Boardman is the Chief People Officer at BlueConic, a customer data platform that helps companies connect with their customers and promote their growth and transformation. Katherine leverages her 20+ years of experience to develop programs and processes that promote organizations’ unique cultures.

In this episode, Katherine talks about BlueConic’s decision to close their Boston office and shift to becoming a remote first organization.

Chapters:

[0:00 - 4:45] Introduction

• Welcome, Katherine!
• Today’s Topic: The Personal Nature of Remote Work and Successfully Becoming a Remote First Organization

[4:46 - 12:08] Why BlueConic decided to permanently close its Boston office

• Despite survey results, workers had acclimated to remote work
• Remote work can result in fewer spontaneous interactions at work
• Remote work also frees up time for meaningful activities with family and friends

[12:19 - 22:57] How is BlueConic maintaining its culture through its shift toward remote work?

• Organizing a variety of opportunities for employees to gather
• Listening to managers and employees to make sure everyone is productive and happy

[23:23 - 34:29] Activities and investments BlueConic has made to generate employee interactions

• Offering tools for employees to take care of themselves
• Setting up groups, books clubs, “coffee and donut” meetings, etc. to build relationships

[34:35 - 35:29] Final Thoughts & Closing

• Thanks for listening!

Quotes:

“Even though people had indicated through surveys that, ‘Yes, I want to be back [in the office]’, after 18 months of working solo at home, people acclimated—they reworked the structure of their lives.”
“Organizations are communities . . . and even with remote work, there are opportunities [to spend spend time with co-workers].”
Contact:
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Podcast Manger: Karissa Harris
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Production by Affogato Media