))
Culture Bytes: Trust Builds as We Deliver on Plans and Goals
Manage episode 423181544 series 3566519
Content provided by Capstone Leadership Solutions. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Capstone Leadership Solutions or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this Culture Byte solo episode, Sue discusses the importance of trust between executives and employees in the workplace. She emphasizes the need for both task trust and relationship trust and highlights the impact of individual executive behavior on the perception of the entire team and organization. She explains how defining and delivering on plans and goals can build trust and maximize momentum in an organization. This episode highlights actual data from a hospital that adopted Capstone’s Framework for Achieving Great Results which resulted in significant improvements in many aspects of the organization, including year-after-year increases in the trust-related scores on their annual employee surveys.
Closing the “Say-Do Gap” happens as we define and deliver on plans and goals; and in doing so, we build trust and maximize momentum.
- "Trust in senior leadership went from 0.24 below the national average to 0.28 above in one year."
- "Employees' trust to act on their own without needing approvals increased from 0.09 above the national average to 0.42 above in five years."
- "Trust in the workplace aligns people around a purpose, embraces goals, and empowers collaboration."
40 episodes
Share
