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Culture Change RX

Capstone Leadership Solutions

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Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healt ...
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Conversational technology and patient engagement are two technology trends sweeping through the three trillion dollar healthcare industry. In these short, interactive discussions, industry experts talk about how and where innovation is impacting the customer experience at hospitals, pharmaceutical companies, and the vast array of related services in the industry.
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The Break Room updates healthcare providers about industry news and offers tips and tricks to boost their practices’ performance! Our quick, focused discussions with experts are filled with the in-depth insights and actionable advice providers need to stay ahead of the curve.
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Therapy Matters is your one-stop resource for expert insights and advice to help you stay one step ahead of the changing needs, demands, and requirements of the therapy and rehab industry. Each episode features guests from successful therapy practices, industry thought leaders, government dignitaries, and cutting-edge vendors who have successfully navigated market challenges, sharing tips, tricks, and best practices to help empower the therapy community. Topics cover all specialties, includi ...
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The marketing pros at Ortho Marketing share tips, tricks and best practices to enhance marketing efforts for your practice.Interviews, tips and new ways to take your practice to the next level can all be found here at Ortho Marketing's Podcast.
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The Chief Healthcare Officer Podcast seeks to decode the secrets of success in healthcare management, dissect the latest trends, and build a community of forward-thinking healthcare leaders… From advancing the healthcare industry to championing sustainability and amplifying patient experiences, the podcast dives into the topics that matter most for healthcare professionals and leaders. Follow Dr Fatih Mehmet Gül on LinkedIn https://www.linkedin.com/in/drfameg/ Visit Dr Fatih's Website https: ...
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We invite you to experience Arthroscopy in a new way. Each podcast presents a detailed discussion of a journal article published in Arthroscopy via author interviews conducted by AANA members. These engaging podcasts are designed to expand the listener's understanding through discussion of unpublished results, examination of interesting or unexpected findings, or exploration of related content. Expert opinion by senior authors is often included. We intend these podcasts to be entertaining an ...
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The Business of Aesthetics (BOA) podcast show continues to inspire and help our community of aesthetic doctors grow their practices. We bring outstanding leaders in Dermatology, Plastic Surgery, and Aesthetics together to not just achieve more but experience fulfillment in their practice.
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Ask Alumni

Alumni Association, School of Medicine of Loma Linda University

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Ask Alumni a podcast where we talk to alumni of Loma Linda University School of Medicine to gain insights and information to help students and young alumni on their medical journey.
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Health care and physician marketing looks a lot different today than it did in the past. Patients behave more like shoppers and look online for their healthcare needs. Bill Balderez is the founder of Fathom Healthcare, a digital marketing agency that works with more than 15 healthcare systems across the country. Learn with Bill as he hosts Healthcast. In each episode, he talks to people who are marketing the services of the healthcare industry.
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The Thriving Dentist Show by Gary Takacs guides dental practice owners and dentists in creating a profitable practice with financial independence while delivering hallmark-level quality of care. Gary’s lively discussions run the gamut from eye-opening lessons for you to become successful.
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The EP Edit

EP Lab Digest

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The EP Edit is the official podcast of "EP Lab Digest," a monthly publication for electrophysiologists and allied health professionals in the field of cardiac electrophysiology (EP). Each episode, we share candid conversations with thought leaders in the field about the latest advances in EP as well as emerging tools and technologies. To learn more about The EP Edit, visit www.eplapdigest.com.
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FIM or For Inquisitive Minds is a podcast interviewing top researchers, PhD students and other academics on their cutting edge research. We break down each topic so it is easy for anyone to pick up, and then build up the knowledge base so everyone can understand the respective theses and purposes of each interview. Topics covered include human rights, machine learning, cancer research, health informatics, energy storage, quantum computing and more! Cover art photo provided by Joanna Kosinska ...
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Nursing Strategies for Success Podcast

Damion Jenkins, MSN, RN | CEO of The Nurse Speak

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A show where we rally some of our Nation's Greatest Nursing Leaders, Educators, Experts and Advocates to tackle some of the Greatest Challenges that the Nursing Profession faces! So sit back, relax and learn that Nurses CAN DO ANYTHING!
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Drs Dekker and Pierce discuss Knotless All-Suture, Soft Anchor Bankart Repair Results in Excellent Patient-Reported Outcomes, High Patient Satisfaction, and Acceptable Recurrent Instability Rates at Minimum 2-Year Follow-UpBy AANA
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Dr. Heather Rogers, dermatologist, surgeon, and co-founder of Modern Dermatology, discusses the importance of elevating patient experience strategies for growth and patient satisfaction. She emphasizes the need for a white-glove, boutique experience in dermatology, where patients feel valued and cared for.…
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Bill Sillar, Vice President of Business Development at Raintree, joins us today to talk about how provider and credentialing enrollment is an ABSOLUTE NECESSITY when running a successful practice. Solving for compliance issues The dangers of not credentialing - ‘Dr. Death’ Best practices for streamlining paperwork, reducing errors, and creating an …
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In this episode, we welcome our guest expert for this week, Jordyn Harman, an advanced registered nurse practitioner, as she sits down with us for a discussion about the journey of establishing aesthetic membership plans. Jordyn shares her experience of starting her own business and the creative ways she has been able to provide high-quality health…
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In this episode, Ryan Davies interviews Brit Costa, the founder of Macromedspa and the Princeton Co. They discuss Brit's philosophy on aesthetic businesses, including redefining beauty standards, creating an empowering space for patients, and prioritizing patient well-being over profit margins. Britt emphasizes the importance of building relationsh…
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In this Culture Byte solo episode, Sue discusses the importance of trust between executives and employees in the workplace. She emphasizes the need for both task trust and relationship trust and highlights the impact of individual executive behavior on the perception of the entire team and organization. She explains how defining and delivering on p…
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The importance of scheduling in business operations cannot be overstated. Scheduling represents a fixed commitment in time, making it a cornerstone of efficient and organized practices. The key elements for effective scheduling in a business operation include setting specific daily goals, assigning a dedicated doctor, scheduling coordinator, emphas…
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In this episode, host Ryan Davies interviews guest Nikki Plourde, a family medicine nurse practitioner specializing in weight management. They discuss the use of semaglutide for weight loss and the importance of a comprehensive approach to weight management. Nikki emphasizes the need for in-person evaluations, personalized treatment plans, and ongo…
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Sue welcomes back Courtney Kloehn, an experienced healthcare executive and Capstone coach, to the podcast. In this episode, Sue and Courtney introduce the 5P model of time, priority and energy management, which includes prioritizing, planning, performing, pausing, and pivoting. They emphasize the need to be thoughtful in how time is used and to foc…
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Struggling to get patients to say yes to treatment? This episode flips the script on traditional dentistry. Ditch the one-size-fits-all approach and discover how to present options based on what truly matters to your patients. We'll break down why the typical problem-solution method falls flat and introduce a new framework with three key categories…
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Our Physician Voices series creates space for candid conversations and empowers doctors to share their unique stories, expert perspectives, and helpful insights. Hear Keith Berkle, MD, MBA, a board-certified OB-GYN at Virginia Women's Center, discuss challenges private practices in Richmond face, such as payer contracting, consolidation, and compet…
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Janie Taylor, Vice President of Clinical Operations at Confluent Health, talks with us about how to find the best people for your practice and how to provide them with leadership and development to create a high-performance culture. How revenue can help create a high-performance culture Training your providers to do operational tactics AND make hum…
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Host Ryan Davies welcomes guest Naren Arulrajah for a discussion on NAP consistency, a critical factor for local SEO, especially for aesthetic practices. NAP stands for Name, Address, and Phone Number, and keeping it consistent across online listings is crucial for good search engine ranking and building trust with potential patients. The discussio…
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In this episode, Sue welcomes Teresa Feidt, a healthcare executive and Capstone coach, about patient experience and service cultures in healthcare. They discuss the importance of creating a positive service culture in healthcare organizations and share examples of exceptional service experiences. Teresa emphasizes the need for employee-driven teams…
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Ever wondered why some practices struggle to create a fulfilling environment while others thrive? Let's explore the practical reasons behind this and offer valuable insights to boost your dental practice! In this episode of the Thriving Dentist Podcast, join host Gary Takacs as he digs up into the secrets to achieving a practice that not only thriv…
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Part 2 of Podcast Discussion With Rod Passman, MD, MSCE, FACC, FHRS, FAHA; Suneet Mittal, MD, FACC, FHRS; and Mintu Turakhia, MD, MAS, FACC, FHRS, FAHA In this special 2-part series of The EP Edit podcast, Drs Rod Passman and Suneet Mittal join Dr Mintu Turakhia for a roundtable discussion on outcomes and new guidance in cardiac ambulatory monitori…
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In this solo Culture Byte episode, Sue shares a story about how setting goals helped a department change its culture and behaviors. The department focused on reducing absenteeism and created a social contract to achieve this goal. They recognized and rewarded employees with perfect attendance, tracked attendance on a graph, and even created a chall…
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Tired of feeling burnt out? Here's how staying accountable to your goals can help you create a thriving dental practice. In this episode of the Thriving Dentist Podcast, Gary discusses the importance of setting goals and staying accountable to them. He outlines the SMART goal framework and shares his 7 goals for a thriving dental practice. You'll a…
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Drs Lau and Allahabadi discuss All-Inside and Inside-Out Repair Techniques for Bucket-Handle Meniscus Tears Both Result in Improved Patient Outcomes and a Broad Range of Failure Rates: A Systematic ReviewBy AANA
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Director of Rehabilitation Services at Sturdy Memorial, Keri Dickinson, joins us today to talk about better patient care, creating better efficiencies and workflows for referrals from providers, and how to establish better relationships with patients. How Kari measures success Better management systems Explanation of the clinical ladder Making the …
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Dr. Larry Green discusses the importance of expertise in the field of dermatology and aesthetics and the rise of unqualified practitioners. He highlights the risks and complications that can arise from receiving treatments from unlicensed and improperly trained individuals. Dr. Green shares his journey and advocacy for patient safety, including his…
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In this episode, Sue and Kevin discuss the connection between setting and achieving goals and organizational culture. They emphasize the importance of goal setting in driving culture change and employee engagement. Kevin shares his experience with implementing a goal cycle at Tamarack Health and how it has transformed the organization. They also di…
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Is your dental practice a dream...or a golden cage? Building a successful practice takes years, but what happens when you're ready to cash in or simply step back? This episode reveals the hidden exit strategies many dentists don't even know exist! Escape the dentist's chair (figuratively)! This episode dives deep into the often-ignored topic of exi…
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In this Ortho Marketing Podcast, Dean Steinman is joined by Stephane Reinhardt, Director of the Education Program for The CLEAR Institute. They discuss how to elevate practices through the integration of aligners. They also explore how this innovative approach can enhance patient outcomes, boost practice growth, and streamline treatment processes. …
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Drs Arner and Scheibel discuss Management of Acute High-Grade Acromioclavicular Joint Dislocations: Comparable Clinical and Radiological Outcomes After Bidirectional Arthroscopic-Assisted Stabilization With the Single Low-Profile Suture Button Technique Versus Double-Suture Button TechniqueBy AANA
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In this week's episode of the Business of Aesthetics podcast series, we explore the journey of Dr. Lisa Jenks, a seasoned professional in the aesthetics industry. As the former owner and medical director of Genesis Med Spa, Dr. Jenks shares her experiences in successfully going through the sale of her thriving practice.…
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In this episode, Sue welcomes Capstone’s Co-Founder Jane McLeod, to discuss the importance of teamwork and how it can maximize momentum in an organization. Jane shares examples of fostering teamwork, such as COO Brian Rauzi's Team 90th and highlights the key elements of effective teamwork: belief, connection, and consistency. They emphasize the nee…
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Ditch the vague "make it our best year yet" goals! This episode explains how dentists can achieve real success by setting SMART goals. SMART stands for Specific, Measurable, Achievable, Relevant, and Time-Bound. Learn how to transform a wishy-washy goal like "do more whitening" into a powerful action plan like "incorporate six digital photos for pa…
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Drs Slone and Smith discuss Less Subsequent Revision Anterior Cruciate Ligament (ACL) Reconstruction Following Primary Bone–Patellar Tendon–Bone ACL Reconstruction with Suture Tape Augmentation—A Retrospective Comparative Therapeutic Trial With 5-Year Follow-upBy AANA
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In this Ortho Marketing Podcast, Dean Steinman is joined by Allison Norris, Founder and CEO of Dentele Group, LLC. They discuss the intricacies of dental industry recruitment. From identifying the right talent to integrating cutting-edge technologies in the recruitment process, learn how to navigate the competitive landscape to build a resilient an…
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We are back with Katie O'Bright, Owner of Redefine Health Education, in this part 2 of our 2 part special episode. On this half, Katie dives into the problems in the Physical Therapy industry with provider satisfaction and employee burnout. Solving the challenges of PT graduates not going into the industry Why there aren't a lot of clinical sites f…
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In this latest podcast episode, Bertha Osorio Campbell, a seasoned family nurse practitioner, takes listeners on a fascinating journey through functional medicine and aesthetics. From her decision to venture into a solo practice just before the pandemic to her initial reluctance toward aesthetics, which later transformed into a deep passion, Bertha…
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In this episode, Sue discusses the communication challenges faced by leaders and employees in organizations. She highlights the problem of communication not being received by the intended recipients, leading to frustration and confusion. Sue introduces the concept of 'splatter' as a common mistake made by leaders, where they try to communicate impo…
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Tired of expensive marketing and a quiet waiting room? This episode of Thriving Dentist equips you with actionable strategies to ditch expensive marketing and attract a steady stream of new patients. Discover how SEO can propel your website to the top of Google searches, emulate a dentist who slashed marketing costs by breaking free from PPO plans,…
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In this episode of The EP Edit podcast, Rod Passman, MD, talks with Jodie Hurwitz, MD, President of the Heart Rhythm Society (HRS), about the selection of authors for HRS clinical guidelines, how atrial fibrillation (AF) guidelines will change practice, the impact of pulsed field ablation, and the role of HRS in maintaining high-quality care in int…
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This episode is brought to you by Ortho Marketing in partnership with Synapse. Dean Steinman is joined by George Aliphtiras, Executive Director and Co-founder of Synapse Dental. Learn about the groundbreaking release of the Dental Pain Eraser, a game-changing device designed to alleviate dental pain without invasive procedures. We discuss its impac…
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In today's episode, we're privileged to host Dr. Edwin Williams, a distinguished figure with over three decades of experience as a facial plastic surgeon and entrepreneur. Dr. Williams brings his wisdom and passion to the conversation, having dedicated his career to upholding the highest standards of care in the aesthetics industry.…
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Dr. JoNeil Conley shares her experiences and lessons learned in nursing leadership. JoNeil shares some personal examples of bullying stories which led her to researching bullying and developing the 3C Method to guide organizations to decrease and address incivility. The conversation emphasizes the need to be proactive and courageous as individuals …
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