Know the Weight of Your Words: Communicating with Integrity and Emotional Intelligence

Emotional Intelligence: Your Greatest Asset and Key to Success

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Ever wondered how your good intentions might unintentionally cause harm, especially in diverse and inclusive environments? Join us as we unpack this crucial topic with Dr. Margaret Barrow, a seasoned professor, author, and small business owner. Through her enlightening insights, we explore the delicate balance between intent and impact in communication and why it’s essential to be mindful of how our words and actions are received, irrespective of our good intentions.
We also navigate the complexities of workplace relationships and miscommunications. By diving into a real-life example of a contentious nine-month relationship with a colleague, we reveal how differing backgrounds and personalities can shape professional interactions. This discussion also touches on societal hierarchies and personal sensitivities, highlighting the importance of understanding these factors to improve workplace dynamics and foster better relationships.
Lastly, we delve into the art of handling difficult conversations with empathy and emotional intelligence. Learn why "calling in" rather than "calling out" can lead to more constructive dialogues and how maintaining integrity during conflicts can transform your communication approach. Dr. Barrow shares valuable strategies for emotional growth, emphasizing the role of empathy, compassion, and feedback in nurturing our interactions. Whether you're aiming to enhance your workplace communication or personal relationships, this episode offers rich insights and practical advice to elevate your emotional intelligence.
Show Notes:
Dr. Margaret Barrow,
Founder and CEO of It's Nola
IG, LI, and FB: @itsnolasnacks
www.itsnola.com
Want to know more about implicit bias? Choose from among several tests developed at Harvard University to uncover biases you may not even think you have.
https://implicit.harvard.edu/implicit/takeatest.html
Drop a comment when you get your results and let us know what surprised you.

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Chapters

1. Know the Weight of Your Words: Communicating with Integrity and Emotional Intelligence (00:00:00)

2. Intent vs Impact in Communication (00:00:06)

3. Workplace Relationship Dynamics and Miscommunications (00:08:28)

4. Understanding Communication and Sensitivity (00:13:34)

5. Navigating Difficult Conversations With Empathy (00:20:26)

6. Improving Emotional Intelligence and Relationships (00:30:33)