The Multifamily Tech Gurus Podcast Series brings you the latest real-world experiences of PropTech innovator Kerry W. Kirby and technologist James W. Lancaster. Kerry and Jimmy live on the technology side of the multifamily housing industry. Kerry has built an award-winning company, 365 Connect, that he founded over two decades ago, and Jimmy leads product development at the company. Together, they are on the frontline of managing their team of developers, customers, and all the craziness in ...
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Kerry W. Kirby is a global entrepreneur, technology innovator, philanthropist, and the founder and CEO of 365 Connect. Along with co-host Ernest F. Oriente, a property management expert, and the founder of PowerHour, their award-winning podcast series MultifamilyBiz + PowerHour delivers thought provoking discussions on emerging technologies and trends in the multifamily housing industry. Streaming since 2007, Kerry and Ernest are pioneers in the podcast industry, reaching millions of listene ...
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1
Transitioning Multifamily Housing Operations from Centralize to Autonomize
29:19
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore the building blocks of transitioning property-level marketing, leasing, and resident services to an autonomized model. Exploring how property managers and leasing professionals can shift away from traditional centralized system…
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Why The Customer Is Not Always Right: Countering Competitor Disinformation
22:56
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore the complex dynamics of customer expectations and how various sources of disinformation can influence and often distort those expectations. They discuss how misinformation, whether intentional or accidental, can come from an ar…
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1
Empower Renters With Self-Service Tools That Simplify Workflows
23:32
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss meeting the expectations of the modern renter by providing self-service tools, such as resident portals, to enable renters to communicate and transact business with your community at their convenience. In this episode, they del…
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The Crushing Rate Hike Reality Impacting Multifamily Housing Insurance Rates
1:09:50
1:09:50
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Overview Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, along with special guests Marc Ness of WeatherShield, Collin Chlebak of Virtus, and Caeden Tinklenberg of Swift Public Adjusters for an another exciting segment of the Multifami…
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1
DIY Versus Using a Provider for Your Apartment Community Websites
24:36
24:36
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss the pros and cons of building your own website versus subscribing to an industry-specific platform for apartment community-level marketing. In this episode, they delve into how custom websites can give a property a unique look …
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Multifamily Tech Gurus Streaming Live from Apartmentalize in Philadelphia
16:18
16:18
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they broadcast live from the tradeshow floor at the National Apartment Association’s Apartmentalize Conference in the City of Brotherly Love - Philadelphia. Joined by special guest, multifamily industry changemaker Mike Brewer, Founder and …
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Disrupting The User Experience with Intrusive Website Popups
24:45
24:45
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they deep dive into how website popups can interrupt the flow of navigation and content consumption, leading to frustration and a poor user experience. In this episode, they delve into the excessive use of website popups by marketing manage…
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1
Generating a Marketing Return on Investment By Linking to Your Professional Brand
1:00:37
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Overview Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for an another exciting segment of the MultifamilyBiz.com + PowerHour Webcast Series. This fast-paced 60-minute Webcast delves into how linking personal brands to marketing and …
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1
Moving Beyond Revenue Management to Optimize Apartment Inventory
26:49
26:49
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they deep dive into how artificial intelligence can be strategically aligned with marketing and unit inventory to stay in front of high vacancy rates. In this episode, they delve into some of the controversies surrounding revenue management…
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1
Enhancing Prospect Touchpoints by Utilizing Interactive Chatbots
23:20
23:20
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they bring their extensive expertise and insightful perspectives to the table, examining the latest trends and technological advancements of the role of chatbots in the multifamily housing sector. In this episode, they delve into a critical…
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1
Leveraging Artificial Intelligence to Improve Multifamily Operations
31:20
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31:20
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore how AI is unleashing a new wave of human creativity and productivity, while delivering a significant competitive advantage for businesses of all types, including reinventing operating models in the multifamily housing industry.…
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1
The Affordable Housing Crisis: Meeting Today’s Most Critical Housing Challenges
1:06:03
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Overview Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, along with special guest Flynann Janisse, Executive Director of Rainbow Housing Assistance, for another exciting segment of the MultifamilyBiz.com + PowerHour Webcast Series. Th…
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1
Exploring the Need for Income Verification to Approve Applicants
32:41
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they explore the necessity for income verification to qualify applicants and the challenges of multi-faceted systems that attempt to automate the process. In this episode, Kerry and Jimmy discuss how income verification remains as the pivot…
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1
Weaponizing Social Media to Market Multifamily Properties
28:38
28:38
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they talk all things social media, and how property managers can monetize these platforms with a mix of content that not only markets vacant apartment units, but create validation inside the decision making process for today’s renters. In t…
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1
Moving Leads to Leases by Reimagining Transactional Models
40:10
40:10
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they drive down the long road of converting leads to signed leases, and how the multifamily housing industry needs to rethink its outdated model to meet the expectations of today’s renters. In this episode, Kerry and Jimmy discuss how the b…
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1
Breaking Down The Myths and Magic Behind Website SEO
37:14
37:14
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they unravel the mysteries of effective Search Engine Optimization strategies for apartment community websites. In this episode, Kerry and Jimmy discuss what the pillars of search engine optimization really encompass, and how many multifami…
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Digital Curb Appeal: Turning Websites into Marketing Machines
32:26
32:26
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32:26
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they discuss what today’s renter is looking for when they visit apartment community websites. In this episode, Kerry and Jimmy dissect the common pitfalls plaguing property-level marketing websites, from misleading images and intrusive pop-…
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1
Creating a Competitive Advantage and Winning Culture by Competing Fiercely
1:00:07
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Overview Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for a another exciting segment of the MultifamilyBiz.com + PowerHour Webcast Series. This fast-paced 60-minute Webcast focuses on how businesses are leveraging the power of comp…
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1
Beyond Compliance: Understanding ADA Website Accessibility Risks and Rewards
33:46
33:46
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Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they unveil the complexities of ADA website accessibility and its significance in the multifamily housing sector. Drawing from their wealth of experience at 365 Connect, a renowned Protech company, they provide invaluable insights into the …
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1
The Multifamily Tech Gurus Launch Podcast to Discuss Challenges and Changes in PropTech
20:16
20:16
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Kerry W. Kirby and Jimmy Lancaster introduce their new podcast series, The Multifamily Tech Gurus. The pair unveils their plans to discuss all things happening in the multifamily housing tech space and beyond, including AI, automation, integrations, marketing, and the struggles of running a PropTech company. The pair plan to bring their real-world …
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1
The Power and Potential of Artificial Intelligence in The Multifamily Housing Industry
1:00:52
1:00:52
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Overview Join award-winning podcasters, multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, and property management expert Ernest F. Oriente of PowerHour®, for a another exciting segment of the MultifamilyBiz.com + PowerHour Podcast Series. This fast-paced 60-minute Podcast focuses on how businesses are leveraging the power of arti…
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1
Maximizing Team Relationships to Build Retention and Optimize Your Return on Investment
1:02:17
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1:02:17
Overview Join award-winning podcasters, Kerry W. Kirby, a global entrepreneur, technology innovator, and CEO of 365 Connect, along with Ernest F. Oriente, a property management expert, leadership coach, and founder of PowerHour®, for a another exciting segment of their MultifamilyBiz.com + PowerHour Webcast Series. This fast-paced 60-minute Webcast…
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1
Multifamily Outlook: Looking Back and Moving Forward in Today’s Challenging Market
1:03:33
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Overview Join award-winning podcasters, property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a another exciting segment of the MultifamilyBiz.com + PowerHour Webcast Series. This fast-paced 60-minute Webcast will take a look at the past year of challenges in the mult…
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Battle of The Bots: Creating a Tech-Enabled Platform to Appeal to Today’s Renter
1:08:47
1:08:47
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Overview Join award-winning podcasters, property management expert Ernest F. Oriente of PowerHour®and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a another exciting segment of the MultifamilyBiz.com + PowerHour Webcast Series. This fast-paced 60-minute Webcast focuses on the changing labor market, renter demographic, an…
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1
Navigating Leadership: Pitfalls and Pathways for Soaring Through Adversity
1:03:26
1:03:26
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Overview Join award-winning podcasters, property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a another exciting segment of the MultifamilyBiz.com + PowerHour Webcast Series. This fast-paced 60-minute Webcast, focuses on navigating through adversity and managing pitfa…
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1
Weaving Through The Tangled Web of Digital Accessibility Rules and Regulations
1:03:26
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Overview Join award-winning podcasters, property management expert Ernest F. Oriente of PowerHour®and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect®, for a another exciting segment of the MultifamilyBiz.com + PowerHour Webcast Series. This fast-paced 60-minute Webcast, focuses on delivering compliant websites and related publi…
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1
Maximizing Your Deep Personal Motivators and Leadership Communication Skills
1:03:46
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Overview Join award-winning podcasters, property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a another exciting segment of the MultifamilyBiz.com + PowerHour Webcast Series. This fast-paced 60-minute Webcast, focuses on leveraging deep personal motivators and communi…
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1
Strategic Inflection Points: Responding to Disruptive Change in Uncertain Times
1:02:54
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Overview Join award-winning podcasters, property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a another exciting segment of the MultifamilyBiz.com + PowerHour Webcast Series. This fast-paced 60-minute Webcast, focuses on the responding to change in today’s tightening …
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1
Challenging Crossroads: Focusing Your Decision Making From Impossible to Possible
1:02:16
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Overview Join awarding winning podcasters, property management expert Ernest F. Oriente of PowerHour®, and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for another exciting segment of the MultifamilyBiz.com + PowerHour Webcast Series. This fast-paced 60-minute Webcast focuses on meeting the challenges of today’s volatile mar…
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1
Artificial Intelligence: The Myths, Magic, and Mayhem Taking The World by Storm
1:04:27
1:04:27
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Overview Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a MultifamilyBiz.com + PowerHour Digital Media Webcast. This fast-paced 60-minute Webcast, focuses on the emergence of artificial intelligence across the world and how it can be used in the property m…
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1
Navigating The Path for Bridging Leadership Gaps with Tools and Guidance at Every Step
1:01:58
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Overview Join award-winning podcasters Ernest F. Oriente, a property management expert and founder of PowerHour®, and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a powerful discussion on bridging leadership gaps that provide positive impacts to grow and scale your multifamily industry organization. Their fast-paced Mult…
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1
Centralize to Autonomize: Creating The Ultimate Self-Service Tools With Trifactor Technology
1:03:01
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Overview Join award-winning podcasters, property management expert Ernest F. Oriente, founder of PowerHour®, and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a thought provoking discussion on emerging technologies that provide immediate impact to better service prospects, properties, and residents. Their fast-paced Multi…
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1
Creating a Successful Leadership Structure Through Identifying Key Performance Metrics
1:00:36
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Overview Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a MultifamilyBiz.com + PowerHour Digital Media Webcast. This fast-paced 60-minute Webcast, focuses on the increasing team performance and identifying blind spots that can affect operating metrics. Dis…
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1
Unleashing Innovation: Emerging Trends That Will Optimize Operations in The New Year
1:00:47
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Overview Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a MultifamilyBiz.com + PowerHour Digital Media Webcast. This fast-paced 60-minute Webcast, focuses on the emerging technologies that will lower operating costs and limit human intervention in the new …
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1
Leveraging The Power of Intelligent Automation to Create The Ultimate Digital Workforce
1:05:00
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Overview Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect®, for a FREE MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute FREE Webcast Conference, focuses on the how leveraging the power of automation to remove redundant ta…
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1
Mastering The Art of Nimble Leadership to Navigate Industry Trends in Chaotic Times
1:01:19
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Overview Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a FREE MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute FREE Webcast Conference, focuses on leading property management teams through volatile market trends. …
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1
Operating Through The Complexity of Website Accessibility Guidelines and Laws
1:09:23
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a FREE MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute FREE Webcast Conference, focuses on operating your apartment community in the evolving world of digital accessi…
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1
Building Team Morale to Increase Retention and Impact Your Professional Success
1:01:38
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Join property management expert Ernest F. Oriente of PowerHour and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a FREE MultifamilyBiz.com + PowerHour Digital Media Webcast. This fast-paced 60-minute FREE Webcast Conference, focuses on the building team morale to increase retention rates and insure customer success. Discu…
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1
Eliminating Redundant Tasks for Managers and Centralized Teams Through Automation
1:05:56
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a FREE MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute Webcast Conference, focuses on the how leveraging the power of automation to remove redundant task from onsite …
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1
Special Edition: Looking Back and Moving Forward Across Topics and Trends
1:03:05
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Join property management expert Ernest F. Oriente of PowerHour and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a FREE MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute FREE Webcast Conference, focuses on the various trends and topics covered in this special 150th webcast series a…
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1
Emerging Market Trends Reshaping The Way Apartment Communities are Built and Rented
1:05:55
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a MultifamilyBiz.com + PowerHour LIVE Digital Media Webcast Conference. This fast-paced 60-minute FREE Webcast Conference, focuses on the how demographic changes are influencing the way we build, amenitize, an…
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1
Growing Through Greatness: Strengthen Your Leadership Team With 360 Reviews
1:01:37
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute Webcast, focuses on building strong leadership teams through maximizing the review process. Discussion Highlights Wh…
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Compliance Complexities: Navigating The Maze of Privacy and Accessibility Changes
1:00:26
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a FREE MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute FREE Webcast Conference, focuses on navigating the complexities of digital compliance in transacting and intera…
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Retaining and Recruiting Peak Performance Team Members in Today’s Market
1:01:29
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a FREE MultifamilyBiz.com + PowerHour Digital Media Webcast. This fast-paced 60-minute FREE Webcast, focuses on the challenges and changes that we are facing in the new year. Discussion Highlights What are som…
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Moving Through The Metaverse of Change and Challenges in The Year of Uncertainty
1:03:31
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a FREE MultifamilyBiz.com + PowerHour Digital Media Webcast. This fast-paced 60-minute FREE Webcast, focuses on the challenges and changes that we are facing in the new year. Discussion Highlights What are som…
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1
Operating in The Vast Sea of No-Show Interviews and Resignations Through Technology
1:10:09
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a FREE MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute FREE Webcast Conference, focuses on the challenges multifamily property operators are facing to staff propertie…
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Growing Your Property Management Company While Building a Timely Exit Strategy
1:00:35
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute Webcast Conference, focuses on building growth strategies that will build the ultimate exit value. Discussion Highli…
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Catastrophe to Catalyst: The Inflection Points Driving Next Generation Change Forward
1:03:58
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, CEO of 365 Connect, for a MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute Webcast Conference, focuses on economic and demographic shifts that are driving everything from innovation to legisl…
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1
Swift-Moving Currents and Fast-Moving Trends That Are Shaking Up The Market Now
1:00:15
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, Founder and CEO of 365 Connect, for a MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute Webcast Conference, focuses on the swift-moving changes in the market that driving remote work and nimbl…
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1
Creating Anywhere Operations Through Utilizing Hyper-Automation Fueled by Digital Dust
1:01:06
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Join property management expert Ernest F. Oriente of PowerHour® and multifamily technology innovator Kerry W. Kirby, Founder and CEO of 365 Connect, for a MultifamilyBiz.com + PowerHour Digital Media Webcast Conference. This fast-paced 60-minute Webcast Conference, focuses on the shift to remote operations and touchless services that is being fuele…
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