Sunny’s Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level!
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Behind every success, there are multiple mistakes. In this podcast, Andy Carvell and Gessica Bicego are not afraid to face their fears and talk about failures, missed opportunities and embarrassing blunders leading to lessons learned in the world of mobile growth. Huge thanks to Julian for the great job with editing!
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Building a People-First Culture: Insights from Machado Consulting’s Max Kaplan
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In this episode of Sunny's Silver Linings, IT By Design CEO Sunny Kaila sat down with Max Kaplan, Director of Engineering at Machado Consulting, Inc., to discuss the importance of a people-first culture in business. Max shared how adopting IT By Design's talent operating system, Team GPS, transformed their team's dynamics by improving goal setting,…
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Unlocking Relationship Success With Ann Sheu
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In this insightful episode of Sunny's Silver Linings podcast, IT By Design CEO Sunny Kaila is joined by Ann Sheu, Founder & CEO of Mpowered Families, to explore the keys to relationship success at home and work. Ann shares her personal journey, the founding of Mpowered Families, and practical strategies for improving relationships through intention…
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Mastering the MSP Business: Strategic Insights with Brian Hoppe
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In this episode of Sunny's Silver Linings, hosted by IT By Design CEO Sunny Kaila, we have an engaging and insightful conversation with Brian Hoppe, a strategic coach for MSPs. Brian shares his entrepreneurial journey, offering valuable advice for new and existing MSP owners. From the importance of finding your niche to the critical role of company…
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MSP M&A Trends: Insights from Christopher Vollmond-Carstens, Ntiva Inc.
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Join IT By Design CEO Sunny Kaila as he chats with Christopher Vollmond-Carstens, Chief M&A Officer at Ntiva Inc., about the latest trends in the MSP mergers and acquisitions (M&A) landscape. Discover strategic advice, future predictions and the role of global teams in this insightful episode of Sunny's Silver Linings. Don’t miss out on expert tips…
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Exploring MSP Evolution with 1Path’s Lori Patrick and Luca Jacobellis
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Welcome to the latest episode of "Sunny's Silver Linings" podcast, hosted by IT By Design CEO Sunny Kaila. In this episode, Sunny engaged in insightful discussions with Lori Patrick, Vice President of Central Services at 1Path, and Luca Jacobellis, Chief Operating Officer at 1Path. Join us as we explore their perspectives on leadership, technology …
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Damien Stevens: From a High School Dropout to a Tech Leader
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MSP Leadership & Growth Lessons From Wolf Consulting's J.B. Lamb
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The latest episode of the "Sunny’s Silver Linings" podcast featuring Jonathan JB Lamb, CEO of Wolf Consulting is out, and you must listen to it now! Tune in to hear JB’s inspiring leadership journey, unique insights on the MSP industry, and his strategies for driving growth and innovation. Don't miss this deep dive into effective MSP leadership and…
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Mastering Entrepreneurship: Insights from Mike and Patrick Clements
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This week’s episode of the “Sunny’s Silver Linings” podcast features MSP growth tips and insights from two seasoned entrepreneurs Patrick Clements and Michael Clements from SherpaDesk. In this episode, Sunny, Mike and Patrick delved into: — Navigating niche specialization for MSP growth — Prioritizing customer relationships for sustainable success …
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Elevating Team Engagement and Productivity: Insights from Sean Francis
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Leading With Purpose: How to Build High-Performing Teams and Company Culture
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ATTENTION all MSP leaders concerned about talent management and cultivating a strong company culture. Join Sunny, Jen Zaroski, Chief People Officer at VC3, and Todd Billiar, Director of Strategic Partnerships at IT By Design, as they delve into strategies for fostering a thriving company culture and building high-performing teams. Here's what you'l…
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Building a Thriving MSP: A Winning Formula by William Flannery
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Are you an MSP looking to take your business to the next level? Look no further and watch the latest episode of the Sunny’s Silver Linings podcast. Explore key insights from industry leader William Flannery on building a successful MSP with a focus on: — Client satisfaction: Moving beyond generic solutions to become a trusted advisor. — Employee re…
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Look who joined Todd Billiar for the latest episode of the “Sunny’s Silver Linings” podcast for an insightful discussion on the future of MSPs—Ahmed Fadili, VP of Managed Services and Cloud Operations at Focus Technology Solutions, and Chris Poulopoulos, VP of Systems Integration at New Era Technology. Catch the whole conversation to gather their a…
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Charting the Course: Insights and Strategies for MSP Success with Katrina Barnes
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19:03
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The latest episode of the "Sunny’s Silver Linings” podcast Sunny’s conversation with Katrina Barnes, CEO at Beringer Technology Group, about: Importance of people in leadership: right individuals in right roles Building unique MSP identity: focus on customer service and tech advancements Future trends: AI revolution and shifting leadership dynamics…
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Unveiling the Dynamics of Mergers and Acquisitions in MSP
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The year’s first M&A panel of the "Sunny’s Silver Linings” podcast, Sunny engaged in an insightful discussion with industry experts Sam Levy, Partner – M&A Execution (Drakestar) and Christian Fulmino, SVP of Corporate Development and M&A (Dataprise) about the intricacies, current state and future trends of mergers and acquisitions (M&A) in the MSP …
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State of the Channel From the Lens of Three MSP CEOs
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The “Sunny’s Silver Linings” #podcast is back in the new year and with a discussion on the state of the channel in the new year. Sean Francis, CEO of Technology Assurance Group, Michael Hornby, CEO of Techmentum IT, and Al Alper, CEO of Absolute Logic share valuable perspectives and offer invaluable advice to newcomers and established players alike…
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Navigating Talent Strategies and HR Insights: A Conversation with HR Experts
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In today’s episode of “Sunny’s Silver Linings” #podcast, Rob Wilson, President of Employco USA, Inc. and Ainsley Lump, HR Manager from Entech US, talk to host Sunny Kaila about talent leadership, recruitment and retention. Rob and Ainsley share great insights into important topics such as: — The employer-driven talent market — Attracting top talent…
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The Art of Attracting and Retaining Top Talent in the MSP Industry
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Unlock the secrets to MSP success with insights from industry leaders Michelle and Victoria! Join us in the latest edition of our “Sunny’s Silver Linings” podcast as we delve into financial planning, cybersecurity essentials, and effective team building strategies. Learn how to cultivate a strong company culture, attract top talent, and retain IT p…
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Navigating Success in the MSP Space with Chris Caprio and Celeste Ryan
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In today’s episode of “Sunny’s Silver Linings” #podcast, Celeste Ryan, Chief People Officer of Evergreen Services Group and Christopher Caprio, CEO of Focus Technology talk to host Sunny Kaila about the wisdom they’ve gathered over years of working in the MSP space. Celeste and Chris delve into important topics such as: — Navigating challenges and …
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Building a Winning MSP: Insights from Tech Entrepreneurs
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Explore the dynamic world of MSP success with industry veterans Anthony and Josh. In this episode of “Sunny’s Silver Linings” podcast, they share with host Sunny Kaila their insights on navigating challenges, embracing cybersecurity, and fostering a resilient company culture. Their entrepreneurial journeys highlight the shift from tech-centric mind…
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From Mistakes to Milestones: Mastering the Entrepreneurial Journey
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In the latest edition of “Sunny’s Silver Linings” podcast, we are unveiling the secrets to entrepreneurial success. Join our CEO Sunny Kaila as he hosts an insightful panel discussion with seasoned entrepreneurs – Gregory, Kevin, and Brent – as they share their hard-earned insights and offer invaluable advice for both new and experienced business o…
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Unlocking the Secrets of Building a Strong Culture and Winning the Talent War
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22:18
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Join us for an illuminating episode on 'Sunny's Silver Linings' podcast as we welcome two distinguished guests, Kelly Knight from EOS Worldwide and Mitch Morgan from New Charter Technologies. Kelly and Mitch's experience and expertise shine through as they reveal practical advice and strategies that are not only insightful but also actionable. Disc…
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From Unexpected Beginnings To Becoming Industry Leaders
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Join Sunny Kaila in a captivating episode of Sunny's Silver Linings podcast featuring Ryan Vestby and Steven Freidkin, as they share their remarkable journeys from unconventional beginnings to leadership roles in the IT industry. Gain valuable insights into entrepreneurship, leadership, and the challenges faced in the world of Managed Service Provi…
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Scaling Success through Team Building in the MSP Channel
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Did you know that Michael DePalma is one of our featured speakers at Build IT LIVE 2023? Tune in to this episode of "Sunny's Silver Linings" podcast and discover how to tackle scaling challenges, build winning teams, and thrive in the ever-growing MSP channel. Plus, join us at Build IT LIVE to gain exclusive insights from the seasoned pro in the MS…
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Elevate Your MSP Game with Bruce McCully's Cybersecurity Insights
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Dive deep into the ever-evolving world of cybersecurity in the MSP space our latest episode of “Sunny’s Silver Linings” podcast with our special guest Bruce McCully from Galactic Advisors. Bruce shares his expertise on pricing strategies, demonstrating risk, and how to stand out in a competitive market. Don't miss out on his valuable insights! Plus…
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Cracking the Code to MSP Success with Datto's Greg Jones
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In this week’s episode of “Sunny’s Silver Linings” podcast, join Greg Jones from Datto and discover how to: 🌟 Elevate your leadership and team management skills. 💼 Drive sales with a service-focused mindset. 🌐 Capitalize on the evolving MSP landscape. Greg spills the beans on some top-notch tips for MSP success, so be sure to tune in! What’s more, …
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Mastering MSP Growth: Insights from N-able's David Weeks
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🎙️ Exciting news! 🚀 David Weeks will be joining us at this year's Build IT LIVE. Plus, he stars in the latest episode of "Sunny's Silver Linings" podcast as he and host Sunny Kaila dive into the world of MSP growth, partnership, and success. Get ready to uncover invaluable insights on unlocking growth vectors, understanding market trends, and align…
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Diving Deep into MSP Magic with Jonathan Crowe
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9:33
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Join the latest episode of "Sunny's Silver Linings" podcast as we catch up with Jonathan Crowe from NinjaOne. From community building to automation culture, trust, and more – we're unraveling the secret ingredients that make MSP relationships rock! Get ready for insights, stories, and a whole lot of channel camaraderie. Tune in now and get your MSP…
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Redefine Your Sales Strategy for Elevating Your Business with Matthew Koenig
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What’s the key reason why MSPs love to attend Build IT LIVE? “Because you actually want to learn” chimes in Matthew Koenig from Nodeware. Watch the latest episode of “Sunny’s Silver Linings” podcast as Matthew and host Sunny Kaila dive deep into the essence of partnership, leadership, and all things business magic. Matthew's energy and mindset shin…
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Cybersecurity Insights with Danny Jenkins: Safeguarding Your Business
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Tune in to "Sunny's Silver Linings" Build IT LIVE special episode with cybersecurity guru, Danny Jenkins from ThreatLocker! 🛡️ Hear Danny's predictions for the evolving threat landscape and how you can protect your business. Don't miss this opportunity to scale your business 10x with expert insights and build a resilient, secure future. Dive furthe…
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MGN S2E11 | Luke Costley-White from Project A Ventures(ASO Conference 2023 Edition)
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This episode of the Mobile Growth Nightmares podcast was recorded live at the 2023 ASO Conference in Berlin. With hosts Andy Carvell and Gessica Bicego, Luke Costley-White, Head of Acquisition at Project A Ventures joined to share his app growth nightmares and learnings.By Mobile Growth Nightmares Podcast
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Unleashing the Power of 10X: Embracing Your Unique Ability
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22:05
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Join us on "Sunny's Silver Linings" podcast with Strategic Coach’s Shannon Waller for an enlightening discussion on how you can 10X your company, team, culture, and results. Discover the power of unique ability, entrepreneurial mindset, and creating value for lasting success. Tune in now! Can’t get enough of Shannon Waller? Come, join us at Build I…
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Mastering the MSP Growth Game with Insights from Channel Leaders
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This week, on the latest episode of “Sunny's Silver Linings” podcast, we are revealing the secrets to building a thriving MSP business. Join industry experts Jack Daly, Gary Pica, and Jim Lippie as they share invaluable insights and strategies for overcoming growth challenges, pricing strategies, embracing emerging technologies like AI, and more. D…
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Overcoming Top Challenges in the MSP Channel: Insights from Leading MSP Entrepreneurs
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“If you had a magic wand, what’s the number one business problem you would solve?” Host and CEO Sunny Kaila poses this question to our guests – James Hwang, Joshua Skeens, and Greg Zolkos – in this episode of “Sunny’s Silver Linings” podcast. From sparking explosive organic growth to crafting a winning company culture, these fearless industry leade…
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Navigating Profitability and Embracing AI in the MSP Industry
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Profitability has always been a crucial goal for MSPs. In this week’s “Sunny’s Silver Linings” podcast, Jeff Borello, CEO of Andromeda Technology Solutions, and Craig Pollack, Founder and CEO of FPA Technology Services, share their insights on tackling this obstacle and embracing new opportunities in the MSP industry. The industry stalwarts partake…
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Navigating Talent Strategies in the Ever-Changing Channel Landscape
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Are you ready to unveil the secrets of talent strategy? Discover the differences between private MSP and PE-backed companies, the importance of talent retention, and the impact of manufacturing outsourcing from a star-studded panel discussion in this week’s “Sunny’s Silver Linings” podcast. Get insights into making impactful decisions and striking …
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A Strong Company Culture Can Help You Scale Success with Will Slappey
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Looking for inspiration to scale your business? Tune in to "Sunny's Silver Linings" podcast to hear how Will Slappey, the CEO of IT Voice, successfully bridged 18 acquisitions and grew his small business into a leading MSP in America with 14 locations and 225 employees. Discover how he built a culture that attracts the best talent and overcame indu…
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The Importance of Delegation and Building Relationships for Success with Brett Helgeson
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“Most people don't want just a job that pays the bills. They want to be a part of something,” shares Brett Helgeson, the CEO and Managing Partner of Adopt Technologies. In today’s episode of “Sunny’s Silver Linings” podcast, Brett shares his entrepreneurial journey with host Sunny Kaila, from starting his own construction company to buying and grow…
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Opportunities Abound in M&A and Cybersecurity for MSPs with Rob Stephenson
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17:46
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“It’s really now about the opportunity to build a cybersecurity program for customers,” shares Rob Stephenson, CEO, Thrive Networks, Inc. In today’s episode of “Sunny’s Silver Linings” podcast, Rob and Sunny chat about the state of the channel and the future potential of M&A and cybersecurity in the MSP space. Looking for an affordable way to imple…
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Top Tips for Retaining Top Talent with Sarabjit Singh
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Looking to unlock the insider secrets to retaining your top talent in the world of MSPs? Look no further than the latest episode of the "Sunny's Silver Linings" podcast featuring Sarabjit Singh, CEO of Five Rivers Technology. Tune in for actionable insights from one of the industry's leading experts and use his experience to propel your MSP towards…
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The Case for Investing in Cybersecurity with Kimberly Simon
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14:11
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Ever meet a cybersecurity compliance guru? You will in this episode of “Sunny’s Silver Linings” as host Sunny Kaila chats with Kimberly Simon, Vice President of Strategic Partnerships for Control Case, and a published author. A native of Zimbabwe, South Africa, Kimberly shares her career journey, the top lessons she’s learned about cybersecurity, a…
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How to Get Top Dollar for Your Business with Reed Warren
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When is the right to time to sell your business? And how do you determine the valuation that’s fair to your organization and ensures that you’re not leaving money on the table? Reed Warren, CEO and CVA, iT Valuations, LLC, guest stars on this week’s “Sunny’s Silver Linings” podcast to answer these questions and more. Watch the complete episode to r…
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The Importance of Personal Relationships for Professional Growth with Jim Turner
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Jim Turner, Technology Strategist at Bridgepointe Technologies, began his entrepreneurial journey with a clarity of vision that's not easy to come by. “I knew that I wanted to run an IT support company before I even knew how to use a computer,” he shares candidly as he talks to Sunny Kaila in this week’s “Sunny’s Silver Linings” podcast. He shares …
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How Culture Helps Create a Better Workplace
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We couldn’t get enough of Shawn Torres. The CEO of In-Telecom Consulting returns for Part 2 of his “Sunny’s Silver Linings” podcast. In today’s episode, Shawn and host Sunny Kaila talk about the top lessons learned in terms of culture and leadership within an organization. Plus, Shawn talks about his five-year vision for the company and who he view…
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What makes a compelling story? A strong lead character, an arc were he grows by overcoming obstacles, and a satisfying ending after overcoming hardships through grit and determination. Shawn Torres, CEO of In-Telecom Consulting, has such a story. In today’s episode of “Sunny’s Silver Linings” podcast, Shawn takes us on a journey down memory lane. H…
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Rethink and Reimagine Your 2023 Talent Strategy
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Keith Fast from Tech Impact Solutions, LLC, strongly believes that to hire and retain top-notch talent, you must recognize what is most meaningful to the candidate. In this episode of “Sunny’s Silver Linings” podcast, Keith and host Sunny Kaila chat about what drives the new-generation workforce, redefining company culture, and the key challenges f…
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Empowering MSPs for Greater Cybersecurity Success
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Peter Bellini, CEO of CyberCNS, has grown up around technology. He’s lived through the industry's evolution and has seen it transition from on-premises to cloud. This young entrepreneur is on a mission to help MSPs become better cybersecurity service providers and translate tech-talk to non-tech business language for greater audience impact. Watch …
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It’s tough enough to be a small- or mid-sized business. But there are strategies that can help. Learn some of those ways from Jayme Branson, entrepreneur and President of Granite Solutions, a Montana-based MSP. In this episode of “Sunny’s Silver Linings” podcast, Jayme talks with host Sunny Kaila about his entrepreneurial journey, how a people-firs…
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How to Find the Right Person for the Right Seat?
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Steven Freidkin, Founder & CEO, Ntiva, Inc., returns this week with a treasure trove of wisdom for the MSP community. Steven talks to host Sunny Kaila about the importance of having the right person in the right seat and what hyper-growth companies can do to achieve it. Check out Part 2 of this insightful episode of “Sunny’s Silver Linings” podcast…
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Why Figuring Out Your Purpose is Essential for MSPs
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Steven Freidkin, Founder & CEO, Ntiva, Inc., is no stranger to the daily grind. His journey, both personally and in growing his company, is one for the ages. In today’s episode of “Sunny’s Silver Linings” podcast, he shares why getting clarity on your “purpose” is the first step toward success for an MSP. Watch Part 1 of this two-part episode to ge…
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An Industry Veteran Spills the Secrets to Drive Workforce Engagement
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Jill Chapman, Senior Performance Consultant at Insperity, is passionate about connecting people and opportunities. This, combined with her 25+ years of experience in the HR and recruiting industry, makes her perfectly poised to help organizations drive engagement within their workforce. In today’s episode of “Sunny’s Silver Linings” podcast, Jill a…
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