Business is a battle, and we came here to WIN! Carrie and Ian Richardson are partners and serial entrepreneurs who specialize in strategic growth and exit planning for SMBs. Every week, we ask business owners two important questions: "What's Important Now?" "How are you winning?" Created by entrepreneurs and featuring entrepreneurs, we interview business owners at all stages of growth across multiple industries. Learn from experts sharing their strategies and the tactics they use to identify ...
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Charles works with MSP's & IT business to grow with digital marketing.
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Hosted by Dan Tomaszewski, The Powered Services podcast is your one-stop shop for all the information you need to supercharge your MSP on the go. Learn vital industry strategies and insights while hearing commentary from experts in the trenches and behind the scenes so you can know where the market is going and how to make the most of it. IT professionals are busy, which is why the Powered Services podcast is packed with valuable, concise insights you don’t want to miss.
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Practical sales and digital marketing advice for entrepreneurs who are looking to work less, get more done, be more productive, and balance work and personal life. Each episode is designed to give you an inside look into the mind of a successful entrepreneur.
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Welcome to the Building a Profitable MSP with Chris Wiser podcast where we dive deep into the world of MSPs! Join Chris Wiser (CEO of 7 Figure MSP), in this new podcast series for invaluable insights and strategies on how to build a Profitable MSP. Tune into our weekly interviews featuring industry experts and members of Chris’ Inner Circle programme as they discuss what sets highly successful MSPs apart. From cyber security to business management, we cover it all to help you thrive as an IT ...
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Now that's IT: Stories of MSP Success dives into the journeys of some of the trailblazers in the Managed Service Provider industry to find out how they used their passion for technology to help turn Managed Services into the thriving sector it is today. Every episode is packed with the valuable insights, practical strategies, and inspiring anecdotes that lead our guests to the transformative moment when they knew, Now, That's IT. This podcast provides educational information about issues tha ...
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in for tech trends, hot topics and meet the people behind the tech landscape in senior living to gain practical technology knowledge you can apply in your community today. Powered by Parasol Alliance (www.parasolalliance.com), The Strategic Planning & Full-Service IT Partner Exclusively serving Senior L ...
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Richard Tubb has been a leader and keynote speaker in the MSP community for the last two decades. At the helm of media company and MSP advisory business Tubblog, Richard loves to showcase tech companies disrupting the industry, as well as shining a light on new tools you might not be aware of. His long-running and successful interview-style show, TubbTalk, features fireside style chats with the CEOs and CTOs of these businesses, to dig deep into how they got started in the industry, what ins ...
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The podcast that helps MSPs get ahead. Join Brendan Ritchie each week to hear the latest news, insights, and opinions that matter to people working in Managed Service Providers (MSPs) and telcos in Australia and New Zealand. Insights as a Service is the podcast that pulls together the key industry talking points and combines them with real world experiences shared by industry leaders to deliver value to professionals working in tech. Each episode is made possible by the microphones, studio s ...
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Hallway Conference was inspired by the best conversations we have at the best conferences we attend! Come listen to ideas we picked in the hallway and perfected on the patio. Hallway Conference is hosted by Carrie Simpson, the founder of Managed Sales Pros and creator of the MSP ASK! IT sales prospecting methodology.
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The dream: Own an MSP business that generates great income, all on a sustainable work schedule with a minimum of stress. The struggle: Keeping your head up under gruelling workloads, constant pressure, and never-ending change. This you? It’s time to find your flow. Workflow explores the ways managed service providers can bring balance and ease to all aspects of their tech business, from finance and operations to team management and client care. Join host Jennifer Tribe every two weeks as she ...
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MSP entrepreneur and author, James Vickery talks about transforming your mindset and getting your business under control. It’s about scaling up so you can take advantage of the tremendous opportunities out there.
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Learn what it takes to grow a local small business from $1M to $5M in annual revenue.
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Welcome to "Beyond the Dashboard" - your one-stop podcast for all things related to KPIs and metrics in the Managed Service Provider (MSP) space. In today's data-driven world, we understand that numbers matter. But what matters even more is understanding those numbers and knowing how to leverage them for the growth of your MSP business. That's where we come in. Every week, we delve into the vast sea of data and bring you insightful discussions about the key performance indicators (KPIs) that ...
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Welcome to the Channel CEO podcast, which brings together thought leaders and innovators revolutionizing the IT industry. Host Kevin Lancaster is a serial tech entrepreneur, angel investor, and strategic advisor to several high-growth tech companies focused on the channel. We sit down with “IT superheroes” each week to cover various topics. I will cover topics ranging from social selling and marketing to creating influence. And we will dig deep into their journey as entrepreneurs, how they v ...
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Tune in to hear inspirational, honest stories about what it takes for a tech business to survive and thrive, from some of your favorite leaders in IT. Brought to you by ConnectBooster’s President and Co-Founder, Ryan Goodman.
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1
Scaling with Sales: Marco La Vecchia's Proven Growth Tactics
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In this episode of "Now That's IT: Stories of MSP Success," we sit down with Marco La Vecchia, the Chief Revenue Officer at Produce8, to uncover the secrets behind his remarkable success in the managed service provider (MSP) industry. From his early days at N-able to his leadership roles at AVG and Fully Managed, Marco has consistently driven growt…
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Should you hire a commission-only sales person in your MSP?
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Should you hire a commission-only salesperson? Should you outsource your sales? Or is there a better way to make sales as a managed service provider? In this episode, our CFO and VP of Marketing are breaking down what you need to do to scale your MSP with marketing and sales. POINTS TO TAKE NOTE OF: 00:27 Will MSPs fail with commission-only sales? …
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Scaling an MSP to $10 Million Through Community Leadership and Culture w/ Martin Joseph
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We have inspiring episode for you today, featuring the incredible journey of Martin Joseph who turned a small computer repair gig into a thriving $10 million managed services powerhouse. Martin takes us through his exciting ride, from bagging groceries to becoming a community leader. Here's a sneak peek of what you'll learn: 0:00 - Meet our guest a…
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Self-Employed to Business Owner: Lessons from Boyd Smith of TechKnowledgey
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In this episode of Now That's IT: Stories of MSP Success, we sit down with Boyd Smith, the founder and president of TechKnowledgey, to explore his incredible journey from being self-employed to becoming a successful business owner. Boyd shares his unique perspective on the crucial differences between being self-employed and owning a business, highl…
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This MSP went from 22K to 105K MRR. This is How...
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In this video, our client Brett Gallant talks about his experience inside the 7-Figure MSP coaching program and how he took his MSP from 22K monthly recurring revenue to 105K MRR. POINTS TO MAKE NOTE OF: 00:22 Why did you scale your MSP? 00:58 Why did he join 7 Figure MSP? 01:24 What fears or doubts did you have? 02:02 What results have you seen si…
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62. Resident Exclusive Miniseries- Malicious Emails
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Once a month, we bring you a special episode dedicated entirely to resident technology, covering education, common issues, tips, tricks, and more. 📚 These episodes are designed to educate, inform, and keep you updated on the ever-evolving world of technology. Today’s episode will guide you on recognizing and avoiding malicious emails. You can liste…
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The #1 Security risk to your clients today (and how to avoid it)
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What is the #1 Security risk to your clients today? In this video, our CEO, Chris Wiser is breaking down the biggest security risk to Managed service providers and how to avoid it. Watch it on YouTube: https://youtu.be/G8rUBSBLkb8 🌟 Make sure to enter our ChannelDaze Giveaway: ttps://bit.ly/channel_daze_7_figure 🌟 Find out how you stack up against …
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Building Strategic Partnerships to Grow Your MSP Business w/ Brian Hope [Episode 7]
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In this episode of the $5 Million Milestone Podcast we dive deep into scaling MSP businesses with expert Brian Hoppe. He shares invaluable insights on balancing sales and operations, building strategic partnerships, and leveraging industry events. Brian reveals the common obstacles preventing MSPs from breaking through the $5 million revenue barrie…
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[160] How to Harness Personal Power, Energetics, and Mindset for MSP Success
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In this interview, Richard speaks to Fiona Challis. She’s been in the IT industry for over 25 years, firstly in corporate and then running a sales training company. Now, she’s passionate about mindset, personal development and energetics. Feeling like she needed a change, Fiona left the sector to grow, explore and try new things. She’s been helping…
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61. CaringOnDemand- Requesting Caregivers with Ease & Convenience
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Join Amber Bardon as she interviews Ken Reinstein, Vice President of Business Development at CaringOnDemand. Discover how CaringOnDemand enables individuals and their families to easily request caregivers at the touch of a button! Ken talks about the origins of CaringOnDemand, its modern features, and its transformative impact on caregiver services…
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[Bonusode] How Kaseya is Revolutionising Their Offers to Better Support MSP Partners
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In this episode, Richard Tubb talks to Dermot McCann. He’s the Executive Vice President and General Manager for Kaseya EMEA, having previously worked as General Manager for APAC in Australia. He tells Richard about his background as an MSP, why he rejoined Kaseya and how his new role will help the company to grow and develop in Europe. He talks can…
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How to Close more Deals with a Strategic CSRA
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How can you close more deals with a Cybersecurity risk assessment? When it comes to making sales and getting more clients as an IT service provider, you need to differentiate yourself from your competition. Plus, you must show your clients why they must protect themselves online. A strategic CSRA is how you do that, and in this episode, we are brea…
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Michelle Accardi WINs by Unlocking Growth
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Send us a Text Message. In this engaging episode of the WIN podcast, host Carrie Richardson sits down with Michelle Accardi, the dynamic CEO of LionGard. They discuss Michelle's unique approach to leadership, the importance of working in your flow state, and how LionGard is making strides in the cybersecurity industry. Michelle shares insights into…
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[159] How to Use Personal Branding to Boost Your MSP's Reach
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In this episode, Richard Tubb speaks to Victoria Blinova, a senior strategic partner manager at Google. She specialises in YouTube deals and leveraging her marketing skills to drive business growth. She is passionate about personal branding as a tool to boost visibility and reach. Now as a start-up co-founder and advisor, Victoria is deeply engaged…
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[Bonusode] The Secret to Growing a Successful MSP: Don't go it Alone
19:20
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In this bonus TubbTalk episode, Richard speaks to Daniel Shone, the Co-Founder of Apex Computing, an MSP based in Manchester. He heads up the account management and sales and marketing teams. They have recently become Azure infrastructure certificated with the help of Pax8. Daniel tells Richard why he attends conferences like Dattocon, how the righ…
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Surviving to Thriving: Tim Clarkson of OxygenIT
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Hear from Tim Clarkson, founder and managing director of OxygenIT, who shares his remarkable journey from struggling to surviving to thriving. Tim discusses the challenges of transitioning from accounting to IT, founding his MSP, and navigating severe financial hardships. Learn how he turned his business around by focusing on financial transparency…
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Rob Senatore WINS by surrounding himself with WINNERS.
20:57
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Send us a Text Message. From Sprint to CEO: Rob Senatore’s Journey with Data2Go Wireless In this episode of the WIN podcast, host Carrie Richardson interviews Rob Senatore, CEO of Data2Go Wireless. Rob shares his inspiring journey from being a sales rep at Sprint to becoming the CEO of a thriving wireless company. He discusses the pivotal moments, …
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[158] Sales, Remote Working and Automation: Powerful Advice for Modern MSPs
1:23:15
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In this interview, Richard Tubb speaks to Arlin Sorensen, VP of Ecosystem Evangelism at ConnectWise. He’s been involved in the industry for almost 40 years. In that time, he started HTG peer groups, now IT Nation Evolve. He had a VAR MSP for 27 years, which he sold in 2012, and recently sold his ag-tech business which focuses on delivering precisio…
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60. Senior Sign- Streamlining Senior Living Admissions
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Our latest episode introduces Neil Krauss, founder and chief product officer of Senior Sign. Senior Sign is an e-signature software designed for senior living communities, offering features like compliance tracking, remote and mobile signing, electronic faxing, and centralized cloud storage for documents. The goal is to simplify and streamline the …
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[Bonusode] How IT Glue are Harnessing AI to Improve Documentation for MSPs
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Nadir Merchant is the General Manager and CTO for Kaseya’s MSP and IT operations Product Suite. He’s worked in DevOps, engineering and also held the role of chief technology officer for IT Glue, the documentation experts. Today, his work is focused on building out the engineering offer. In this bonus TubbTalk episode, recorded live at Dattoncon 202…
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5 ways SMBs can build a strong sales process w/ Roger Williams [Episode 6]
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In this episode of the $5 Million Milestone podcast, we discuss how to build a strong sales process for small and medium-sized businesses with special guest Roger Williams, an outbound account executive at Kinsta. 🔗 Useful links: Pronto Marketing - https://www.prontomarketing.com Fox Social Media - http://kinsta.com ⏱️ Timestamps: 0:00 - Introducti…
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59. Resident Exclusive Miniseries- Introduction
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We're thrilled to launch a new mini-series, Raising Tech Resident Exclusives. Once a month, we’ll feature episodes dedicated to resident technology, covering education, common issues, tips, and more. Our goal is to educate and inform residents about today's tech world. For those unfamiliar with our Tech@Home program, we offer on-site support throug…
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[157] Looking Into The Mindset Of A Successful, Modern MSP
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Robert Gibbons is Chief Revenue Officer at Aabyss, and Troy Midwood is the Chief Technology Officer. This interview was recorded with Richard Tubb live at Dattocon in Dublin in June 2024. Robert and Troy shared their experiences in the IT sector, and explained why they believe it’s important to attend conferences such as Dattocon, and why they even…
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Rodrigo Acuna WINS by Helping Hispanic Millennials Build Wealth
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Send us a Text Message. Bridging the Financial Gap: Rodrigo Acuna on Empowering Latino Communities In this episode, host Carrie Richardson sits down with Rodrigo Acuna, co-founder of IM Financial, to discuss his journey from Mexico City to the United States, and his passion for empowering Latino communities through financial literacy and inclusion.…
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Tune in to the latest episode of the Powered Services Podcast to discover why podcasting is the hottest trend for MSPs! 🎙️🔥 Uncover insights, strategies, and tips to leverage podcasting for your business growth. Don't miss out on this game-changing episode! #MSP #Podcasting #BusinessGrowth #PoweredServicesPodcast…
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Why you need a Cybersecurity Risk Assessment
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Why do you need a Cybersecurity Risk Assessment? In this video, we're talking about what a cybersecurity risk assessment is and why you need one as an MSP. By understanding what a CSRA is you can be in a better position to help your clients and scale your MSP by beating out your competition. Watch the full video on YouTube: https://youtu.be/oMS5mB3…
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Scaling Fast: Navigating MSP Mergers and Acquisitions with Kevin Damghani of ITPartners+
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In this episode of The Channel CEO, host Kevin Lancaster, CEO of Channel Program, sits down with Kevin Damghani, CEO of ITPartners+. Kevin shares the exciting journey of ITPartners+ as they rapidly expand through mergers and acquisitions. He discusses the challenges MSPs face, the importance of clean financials, and how their unique strategy is hel…
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[156] How To Partner With a Vendor To Grow Your MSP Business
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In this episode, Richard speaks to Greg Jones, Vice President of Business Development at Kaseya Datto. A former MSP, he’s the executive council leader of CompTIA UK and Ireland Committee. Greg has led the way in encouraging modern MSP leaders to share their knowledge through video and social media. Grey shares his journey in the MSP space, going to…
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Corporate Ladder to MSP Owner: Lisa Niekamp-Urwin on Building Tomorrow's Technology Today
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Lisa Niekamp-Urwin the Founder, President, and CEO of Tomorrow's Technology Today, shares her incredible journey from project management to establishing a full-service support company. Lisa delves into her early career challenges, the motivation behind starting her business during an unemployment phase, and the values that drive her team. She provi…
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58. HeartLegacy- Revolutionizing Senior Living Sales & Communication Using Video
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On our latest episode, we have HeartLegacy joining us for the second time! We are excited to welcome Christie Freeze, the Partnership Growth Manager at Heart Legacy. We’re diving into how HeartLegacy and SalesMail have evolved post-COVID and discussing the innovative ways senior living communities are maintaining human connections through digital i…
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Transforming Your MSP through Growth, Profit, and Sanity with Liongard's Michelle Accard
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In this episode of The Channel CEO Podcast, host Kevin Lancaster, CEO of Channel Program, sits down with Michelle Accardi, CEO of Liongard, to discuss the significant impact Liongard is having on MSPs. Michelle shares insights into how Liongard's platform helps MSPs manage their attack surface, drive growth, improve profitability, and maintain oper…
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Joe Alapat Tells Us How Liongard is WINNING with a New CEO
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Send us a Text Message. Hi! It's Carrie - and the beginning of this podcast starts really abruptly because Joe and I started chatting immediately and we completely forgot to do the intro. I want to remind MSPs that Liongard ROARCon is open for registration now! Ian and I have limited passes to share, so if it's before July 20 2024 and you are the o…
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Hiring for success - navigating the challenges of scaling your team w/ Tracy Arno [Episode 5]
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In this episode of the $5 Million Milestone Podcast, Tracy Arno, owner of Essence Recruitment, shares her insights on optimizing recruiting strategies for growing businesses. ⏱️ Timestamps: 0:00 Introduction 1:04 Unique challenges faced by professional service companies in regulated industries 4:40 Strategies for connecting with ideal clients on Li…
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[155] How To Stop Mac Hacks In Their Tracks
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In this episode, Richard talks to Stuart Ashenbrenner and Wes Hutcherson of Huntress. They share their advice on managing Macs for clients to prevent and manage hacks. Stuard is a staff macOS researcher, focusing on macOS security and development, with a ton of experience working as a macOS detections engineer and software engineer. He's spoken at …
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From Malware to Quantum Protection with Jose Chammoro Lopez on Securing the Future
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In this episode of The Channel CEO Podcast, host Kevin Lancaster, CEO of Channel Program, welcomes Jose Chammoro Lopez, CEO of Password Consulting. Jose shares his journey from Colombia to leading a cybersecurity firm, emphasizing the critical role of quantum computing in protecting against evolving cyber threats. He discusses Password Consulting's…
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Why you shouldn't hire a marketing agency in your MSP
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Should you hire a marketing agency for your MSP? Maybe you have a marketing agency telling you they will do all your social media, emails, lead generation and even sales calls for you. Should you hire them? In this video, our CFO and VP of Marketing are breaking down what you need to do to scale your MSP with marketing and sales. Watch the Full Vid…
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Scaling Successfully: WINNING M&A Strategies for MSPs
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Send us a Text Message. Christopher Vollmond-Carstens, M&A, NTIVA In this episode of WIN ("What's Important Now?"), host Carrie Richardson dives into the world of mergers and acquisitions (M&As) within the managed service provider (MSP) industry with Christopher Vollmond-Carstens, M&A Director at NTIVA. Christopher shares invaluable insights on pre…
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[154] How to Use and Sell Microsoft CoPilot for MSP Growth
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In this episode, Richard Tubb speaks to Eric Östlund-Folkeryd, the go-to market lead for Microsoft AI at Pax8 EMEA. He’s the business lead for Microsoft CoPilot and other AI tools. Eric worked in commercial AI and SaaS roles at multiple organisations, which makes him the ideal person to help MSPs make the most of the latest tools. He shares his jou…
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57. Bear Robotics- Overcoming Resistance and Busting Myths about Robotics in Senior Living
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In this episode, we talk with Aaron Mayer, Director of Sales at Bear Robotics, about the integration of robotics in senior living dining operations, highlighting the benefits and addressing common concerns. The key points discussed include: Current Challenges in Senior Living Dining Overcoming Resistance to Robotics Implementation Process Myths and…
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Pioneering MSP Standards: Charles Weaver of MSP Alliance
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Chris Massey sits down with Charles Weaver, co-founder and CEO of MSP Alliance—the world's largest industry association and certification body for cloud computing and managed service professionals. They delve into the early days of the managed services industry, discussing its evolution from the 90s dot-com era to today. Learn about the challenges …
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Smashing Legacy Barriers with Arvind Parthiban on SuperOps' AI Revolution
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Join us for an exciting episode of The Channel CEO podcast, hosted by Kevin Lancaster, CEO of Channel Program. This week, we're thrilled to feature Arvind Parthiban, CEO of SuperOps.ai. Arvind shares his journey from aspiring footballer to tech entrepreneur, revealing how SuperOps is revolutionizing the MSP landscape with AI-powered solutions. Lear…
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Should you be cold calling? Is there is a better way to get MSP clients?
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Should you be cold-calling? Do traditional cold-calling techniques still work in today's new economy? Is there a better way to get MSP clients? In this episode, our head of marketing, Lindsey Badillo breaks down how you SHOULD be cold calling and the cold call techniques that work in 2024. Watch the full video on YouTube: https://youtu.be/646-o2D5b…
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David Dulany Helps SaaS teams WIN by choosing the right Sales Technology Stack
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Send us a Text Message. David Dulany, Founder of Tenbound In this episode of the WIN podcast, host Carrie Richardson sits down with David Dulany, the founder of Tenbound, a premier research and advisory firm in the B2B tech space. They discuss the journey of Tenbound, the evolution of sales technology, and the intricacies of building a successful s…
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Pedro Lerma WINS by building brands while breaking barriers
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Send us a Text Message. Pedro Lerma - EY Entrepreneur of the Year Nominee 2024 In this episode of "WIN: What's Important Now," host Carrie Richardson sits down with Pedro Lerma, the founder of Lerma, an innovative advertising agency based in Dallas. Pedro shares his entrepreneurial journey, from his early experiences in construction and bar ownersh…
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Carlson Choi WINs with a focus on partnerships instead of transactions
28:37
28:37
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28:37
Send us a Text Message. In this episode of WIN, host Carrie Richardson sits down with Carson Choi, CEO of Cork, to discuss his dynamic career path from enterprise leadership to founding Cork, a company that revolutionizes cyber insurance with a unique cyber warranty product. Carson shares his insights on the MSP space, the challenges of cyber risk …
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Leveraging Social Media for Professional Service Firms w/ Jill W. Fox [Episode 4]
1:01:12
1:01:12
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1:01:12
In this episode of the 5 Million Milestone podcast, we sit down with social media marketing consultant Jill W. Fox. Jill shares her insights on how companies in regulated industries can effectively leverage social media platforms to build their brand, humanize their company, and engage with clients and potential hires. Whether you're a small busine…
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Unlock Peak MSP Efficancy: AI Insights with Daniel Wang, CEO of MSPBots
42:14
42:14
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42:14
In this episode of The Channel CEO, host Kevin Lancaster, CEO of Channel Program, sits down with Daniel Wang, the CEO of MSPBots. Daniel shares his fascinating journey from being a dentist in China to leading an innovative company that leverages AI and automation to transform MSPs. Tune in as Daniel discusses how MSPBots uses real-time data and rob…
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How this MSP Doubled his Yearly Revenue with Brian Joudry
5:50
5:50
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5:50
In this case study with our student Brian Joudry, he walks through his transformation with 7 Figure MSP including how he doubled his annual revenue in less than 1 year and how he is on track to be a million-dollar MSP! If you are an MSP who is wondering how to scale and improve cash flow, you aren’t going to want to miss this one. POINTS TO REFEREN…
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Dave Marcinkowski WINS by Innovating in a Tech-Adverse Industry
28:12
28:12
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28:12
Send us a Text Message. Episode Summary In this episode of Win What's Important Now, host Carrie Richardson interviews Dave Marcinkowski, founder of Madera Residential and nominee for the EY Entrepreneur of the Year award. Dave shares his entrepreneurial journey from his early days as a bookkeeper to leading multiple successful ventures in real est…
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[153] The Godfather Of Modern Productivity: How To Leverage GTD For Teams
51:44
51:44
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51:44
In this interview, Richard Tubb is joined by David Allen, the godfather of modern productivity. He’s the author of Getting Things Done, the best selling book that spawned the GTD movement, which is now a part of daily life for millions of people all over the world. David has over 40 years’ experience as a management consultant and executive coach, …
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