It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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[Bonusode] How IT Glue are Harnessing AI to Improve Documentation for MSPs
Manage episode 426899091 series 1170577
Content provided by Richard Tubb. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Richard Tubb or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Nadir Merchant is the General Manager and CTO for Kaseya’s MSP and IT operations Product Suite.
He’s worked in DevOps, engineering and also held the role of chief technology officer for IT Glue, the documentation experts. Today, his work is focused on building out the engineering offer.
In this bonus TubbTalk episode, recorded live at Dattoncon 2024, Richard asked Nadir to explain IT Glue and their new collaboration tool, My Glue. They also discuss what it means for the company to be part of Kaseya Datto.
Nadir shares his thoughts on how AI will affect documentation, how IT Glue helps to manage stale information and information overload, and what the company has got coming up in the next 18 months.
Mentioned in This Episode
- MSP conference: Dattocon
- Microsoft collaboration tool: SharePoint
- IT documentation: IT Glue
- IT and security platform: Kaseya
- Password management: MyGlue
- ITGlue blog: NetworkGlue
- Cloud wifi: Cisco Meraki
- Network solutions: Datto Networking
- Tech company: Ubiquiti
- Cybersecurity platform: Fortinet
- IT security: Sophos
- AI-powered networking: Aruba
- AI assistant: IT Glue Copilot
198 episodes
Share
Manage episode 426899091 series 1170577
Content provided by Richard Tubb. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Richard Tubb or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Nadir Merchant is the General Manager and CTO for Kaseya’s MSP and IT operations Product Suite.
He’s worked in DevOps, engineering and also held the role of chief technology officer for IT Glue, the documentation experts. Today, his work is focused on building out the engineering offer.
In this bonus TubbTalk episode, recorded live at Dattoncon 2024, Richard asked Nadir to explain IT Glue and their new collaboration tool, My Glue. They also discuss what it means for the company to be part of Kaseya Datto.
Nadir shares his thoughts on how AI will affect documentation, how IT Glue helps to manage stale information and information overload, and what the company has got coming up in the next 18 months.
Mentioned in This Episode
- MSP conference: Dattocon
- Microsoft collaboration tool: SharePoint
- IT documentation: IT Glue
- IT and security platform: Kaseya
- Password management: MyGlue
- ITGlue blog: NetworkGlue
- Cloud wifi: Cisco Meraki
- Network solutions: Datto Networking
- Tech company: Ubiquiti
- Cybersecurity platform: Fortinet
- IT security: Sophos
- AI-powered networking: Aruba
- AI assistant: IT Glue Copilot
198 episodes
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Similar to TubbTalk: The Podcast for Managed Service Providers
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Best Business Podcast (Gold), British Podcast Awards 2023 How do you build a fully electric motorcycle with no compromises on performance? How can we truly experience what the virtual world feels like? What does it take to design the first commercially available flying car? And how do you build a lightsaber? These are some of the questions this podcast answers as we share the moments where digital transforms physical, and meet the brilliant minds behind some of the most innovative products a ...
…
continue reading
1
Wholesaling Inc with Brent Daniels
Find distressed properties for pennies on the dollar and turn them for huge profits!
Let’s face it, Real estate education has lost the script. Everybody “claims” to have the secret sauce. They get you to sign up, get you to bite on a “magic” formula, but there’s no real tools to get there. There’s so much talk, no practical steps. It’s not instructional, it’s hype. The ideas aren’t focused on your success, it’s focused on theirs. Well, it doesn’t have to be that way. If you’ve been searching for a way to escape the rat race and achieve true financial freedom wholesaling real ...
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
…
continue reading
Montgomery & Company (MoCo) is a weekly podcast and radio show hosted by two-time WNBA Champion and Co-Owner/Vice President of the Atlanta Dream, Renee Montgomery, in partnership with WABE Atlanta. Both insightful and compelling, MoCo features interviews with some of the world’s top athletes, entertainers, and innovators as well as roundtable discussions with Renee’s colleagues, friends, and family, about sports, culture and building generational wealth. Montgomery & Company: Sports, Cultu ...
…
continue reading
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…
continue reading
Wharton faculty and industry leaders discuss their latest research, books, and relevant business topics. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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continue reading
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Player FM - Podcast App
Go offline with the Player FM app!
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