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Join Dennis, James, Kevin and Mike as they put your favorite characters from Books to Video Games on trial to find out who is the best of the best. Each episode will feature a special guest judge who will decide the verdict. It's a trial of the century every month!This Podcast was created using www.talkshoe.com
 
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In this episode, Richard talks to Scott Riley, founder of Cloud Nexus. They’re a UK based consultancy that provides advice and strategy on technology solutions for small and medium sized businesses. They chat about what Cloud Nexus offers, why they decided to niche down into providing Office 365 and Azure solutions, and how the business has had exc…
 
In this episode, Richard talks to Jon Littlechild, co-founder and Chief Technical Officer at Recursyv. Recursyv is a fully managed integration service that ensures data is visible and usable in all of your apps be they cloud or on-premise – think data where you want it. Jon explains exactly what Recursyv do, how they got into the MSP (managed servi…
 
In this episode, Richard is joined by Marc Inderhees, As a Service Lead, and Sayuri Sato, EMEA Managed Service Go to Market and Strategy Leader in the Partner Managed Team at Cisco, a global software and cloud solutions company. They discuss how Cisco have evolved over the last 15 years to offer a wider range of solutions and to support MSPs in the…
 
In this episode, I speak to Steve Petryschuk, Network Management Expert and Technology Advocate at Auvik Networks about their recent survey of IT professionals, the challenges they face and how to resolve them. We also discuss why IT managers are spending more time being reactive instead of proactive, how automation can save time, the importance of…
 
In this special episode, Richard talks to three people he believes best represent a new breed of customer-focused vendors: Andrew Wallace, Managing Director and Chief Product Officer of SmileBack; Jason Kemsley, Technical Director of UpTime Solutions; Tim Swainson, Sales Manager at Kemp Technology. They talk about how SmileBack don’t rely solely on…
 
TubbTalk - The Podcast for I.T. Consultants. In this episode, Richard talks to JB Fowler, Chief Products Officer for Domotz, a SaaS monitoring solution, which has offices worldwide and monitors and manages network infrastructure devices for MSP users. They talk about how JB got started in the industry and how he came to work for Domotz. JB explains…
 
In this episode, Richard talks to Erik Thorsell, owner of Minneapolis-based managed service provider Success Computer Consulting. He has been on the MSP journey since 1992, and has experienced the highs and lows of running an IT business. They talk about Erik’s business challenges and how he tackled them, why self-awareness is important and how to …
 
In this episode, Richard talks to Andrew Wallace, Managing Director and Chief Product Officer of SmileBack, a customer satisfaction platform for managed service providers and rated the number one integration on ConnectWise. They talk about how SmileBack’s offerings have evolved since Andrew came on board, how the tool’s simple rating system increas…
 
In this episode, Richard talks to Rafi Ozick, the new CEO of Privatise (best know for their Business VPN product) following a recent Management Buy-Out. Following a recent TubbTalk episode with Paul Rosenthal, the founder of Privatise VPN, Richard finds out what led to the Management Buy-Out and what the future plans are for Privatise. Rafi also sh…
 
In this episode, Richard talks to Bradley Munday and Jason Kemsley, Managing Director and Technical Director for Uptime Solutions, a NOC, SOC and helpdesk provider based in the UK and New Zealand. They talk about how Uptime Solutions moved from being an MSP and into focusing on their three core offerings, who their typical clients are and how the c…
 
In this episode, Richard talks to Eamon Moore, who has built and sold an MSP business, set up a business intelligence company, won Microsoft’s Partner of the Year award, and serves as an advisory council member for Digital Business Ireland. They talk about how Eamon set up EMIT straight after university, his early experiences in the industry and ho…
 
In this episode, Richard talks to Ray Downes, CEO of Kemp Technologies, the industry leader in advanced application delivery controllers and application-centric load balancing. They give their clients an ‘always on’ application experience, which led them to coin the term ‘AX’. They talk about what load balancing actually is and how it helps both MS…
 
In this episode, Richard talks to Gil Pekelman, founder and CEO of cloud-based IT management platform Atera, which provides an all-in-one solution for MSPs and IT support personnel. They talk about how Atera started and why they’re different, the company culture and why Network Discovery is so important for MSPs. They also discuss the new Atera mob…
 
Richard chats to James Ratcliff, Managing Director of London-based Ratcliff IT, a Managed Service Provider who works with Small and Medium-sized businesses in the London area. They discuss the impacts of Covid-19 on both an MSP business and their clients, the opportunities that have been uncovered within the crisis, and there is a big emphasis on p…
 
Richard chats to Phylip Morgan, tech entrepreneur and influencer and one of PCR Magazine’s Top 50 UK Executives, and Ben Harding, Director of Fresh Events, the go-to events company for the tech industry, who provide everything you need in one place. Richard, Phylip and Ben discuss what hybrid events are and how the IT industry can embrace them, the…
 
Richard talks to Jaya Baloo, Chief Information Security Officer (CISO) of Avast, who provide antivirus and security software to companies and individuals around the world. They talk about how MSPs can explain cybersecurity to their clients. They also discuss the key metrics MSPs need to focus on, the top cybersecurity threats to SMBs, and how they …
 
Richard chats to Josh Weiss, the founder, president and CIO of LA Creative Technologies, a progressive MSP serving businesses in Los Angeles, California. They discuss how Josh chooses his clients, and the scoring tool he uses to assess them. They also talk about the tools LA Creatives use for themselves and their clients, the key to a good vendor r…
 
Richard talks to Simon Raybould, a presentations coach, based in the north east of England but delivering training around the country. They talk about the challenges MSPs face when it comes to giving presentations and what makes a presentation bad. They also discuss how to deal with the fear of public speaking, how to make your presentations sharpe…
 
Richard talks to George Bardissi of BVOIP, which provides VoIP services which MSPs can supply to customers. They discuss how George evolved BVOIP from Bardissi Enterprises, why MSPs are moving into the vendor space and how to successfully add VoIP to your MSP portfolio.They also talk about how MSPs can integrate BVOIP with their other tools and the…
 
Join Richard as he talks to Mark Banfield, Chief Revenue Officer of LogicMonitor, a SaaS platform that provides automated hybrid infrastructure monitoring and analytics. Mark talks about the role of performance monitoring for MSPs who want to grow their business, increase efficiency and improve all-round customer experience.…
 
Richard speaks with Peter Melby, CEO of Greystone Technology a globally recognised MSP focused on deepclient engagement, security, and consulting. Despite being a highly technical organisation, Greystone's growth is catalysed by innovation in people, accountability, and the true definition of a successful culture.…
 
Richard Tubb, a leader and keynote speaker in the MSP community, brings interviews and updates on products, services and success stories in the Managed Service Provider world. In this episode, Richard talks to Chris Timm. Chris ran a successful managed service provider (MSP) business in London until he was headhunted by one of the major MSP vendors…
 
Richard Tubb, a leader and keynote speaker in the MSP community, brings interviews and updates on products, services and success stories in the Managed Service Provider world. In this episode, Richard talks to John Espirian, technical copywriter and LinkedIn expert about how to make the most of your LinkedIn presence. What should you post? How ofte…
 
Richard Tubb, a leader and keynote speaker in the MSP community, brings interviews and updates on products, services and success stories in the Managed Service Provider world. In this episode Richard interviews Managing Director of Fifosys, the London-based IT services firm, which is renowned for being right on the cutting edge when it comes to the…
 
Richard Tubb, a leader and keynote speaker in the MSP community, brings interviews and updates on products, services and success stories in the Managed Service Provider world. In this episode, Richard interviews Nigel Moore, founder of The Tech Tribe. Nigel always seems to have a fresh perspective and a knack for making teachings sound like somethi…
 
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