Best Managedservices Podcasts (2024)

1
[157] Looking Into The Mindset Of A Successful, Modern MSP 44:02

5h ago44:02

44:02

Robert Gibbons is Chief Revenue Officer at Aabyss, and Troy Midwood is the Chief Technology Officer. This interview was recorded with Richard Tubb live at Dattocon in Dublin in June 2024. Robert and Troy shared their experiences in the IT sector, and explained why they believe it’s important to attend conferences such as Dattocon, and why they even…

1
Partner Conflicts 35:09

24h ago35:09

35:09

1.) The MSP Question of The Week How do you deal with partner conflict? We discuss the "Four R's" of conflict resolution: Recognize, Reflect, Respond, and Resolve. --- 2.) Notes on The News Apple AI rollout and Cybersecurity! Is your MSP adapting with the times? --- 3.) Five Minutes With A Smart Person: Rob Scott Host James sits down with Rob Scott…

1
Louis Erickson & Sam Blowes of Bit-Wizards 28:03

3d ago28:03

28:03

Host James sits down with Louis Erickson and Sam Blowes of Bit-Wizards for an exclusive interview. Louis Erickson is the co-founder and COO, and Sam Blowes is the Director of Solution Consulting at Bit-Wizards–an award winning IT services provider based in Florida. Louis is a serial entrepreneur that has built and grown several technology companies…

1
[156] How To Partner With a Vendor To Grow Your MSP Business 58:20

5d ago58:20

58:20

In this episode, Richard speaks to Greg Jones, Vice President of Business Development at Kaseya Datto. A former MSP, he’s the executive council leader of CompTIA UK and Ireland Committee. Greg has led the way in encouraging modern MSP leaders to share their knowledge through video and social media. Grey shares his journey in the MSP space, going to…

1
Tracking Vending Subscriptions 18:00

8d ago18:00

18:00

1.) Notes On The News Cybersecurity, AI, and now...M&A? We discuss our opinion on the next new hot topic of the techworld. Also, Microsoft now backpedaling due to backlash on RECALL. Finally, Ken Patterson leaves PAX8 and now is heading to TODYL. --- 2.) The MSP Question of The Day How do you track vendor subscriptions? --- Our upcoming events and …

1
[155] How To Stop Mac Hacks In Their Tracks 1:13:17

12d ago1:13:17

1:13:17

In this episode, Richard talks to Stuart Ashenbrenner and Wes Hutcherson of Huntress. They share their advice on managing Macs for clients to prevent and manage hacks. Stuard is a staff macOS researcher, focusing on macOS security and development, with a ton of experience working as a macOS detections engineer and software engineer. He's spoken at …

1
VCISO Training and the Coolest Niche in SMB IT 30:47

17d ago30:47

30:47

Host Karl attended the ChannelPro Live event in Columbus, Ohio. He interviewed two folks who are doing some cool things. Wayne Small from Australia is retooling himself and his business to take a new approach to the Virtual CISO Role. Rather than just take a few vendor-focus courses, or training based on a standardized checklist, Wayne is working t…

1
[154] How to Use and Sell Microsoft CoPilot for MSP Growth 1:06:09

20d ago1:06:09

1:06:09

In this episode, Richard Tubb speaks to Eric Östlund-Folkeryd, the go-to market lead for Microsoft AI at Pax8 EMEA. He’s the business lead for Microsoft CoPilot and other AI tools. Eric worked in commercial AI and SaaS roles at multiple organisations, which makes him the ideal person to help MSPs make the most of the latest tools. He shares his jou…

1
Determining Employee Compensation 30:16

23d ago30:16

30:16

1.) MSP Question of The Week Employee Compenstion--How much is too much or too little? --- 2.) Notes on The News Amy blog article – Financial Crimes Enforcement Network article Linkedin: https://nsitsp.org/news/financial-crimes-enforcement-network/ --- 3. Strategies for Local Businesses in Local Market Tip and tricks for Local Businesses looking to…

1
Employee Accountability for Subpar Performance 28:09

1M ago28:09

28:09

1.) MSP Question of The Week How do you hold employees accountable for subpar performance? --- 2.) James at SMB Techfest James kicked off the first session on the main stage by sharing how EOS can help your business scale. --- 3.) Notes on The News Solar Flares / Auroras – will it cause disruptions to communications? Cyberattack force major US heal…

1
[153] The Godfather Of Modern Productivity: How To Leverage GTD For Teams 51:44

1M ago51:44

51:44

In this interview, Richard Tubb is joined by David Allen, the godfather of modern productivity. He’s the author of Getting Things Done, the best selling book that spawned the GTD movement, which is now a part of daily life for millions of people all over the world. David has over 40 years’ experience as a management consultant and executive coach, …

1
How To Purchase an MSP with No Money Down 18:26

1M ago18:26

18:26

1.) The MSP Question of The Week How do you buy another MSP with no money down? --- 2.) Notes on The News Kaseya 365 subscription debuts at $3.99! https://www.channele2e.com/news/kaseya-365-subscription-debuts-at-3-99 Major Leadership Changes at PAX8, CEO steps aside... Pax8 has named Scott Chasin as CEO, effective immediately, replacing founder Jo…

1
Endpoint Detection and Response for the MacOS with Huntress 29:25

1M ago29:25

29:25

Host Karl Palachuk interviews Wes Hutcherson and Stuart Ashenbrenner from Huntress on the challenges and (and victories) of securing macOS endpoints. As you know, MacOS represents a growing percentage of the business device operating system market, outperforming both Linux and ChromeOS. Since this is going to be a growing portion of the endpoints y…

1
[152] The MSP Owner’s Guide To Becoming A Better Leader 1:06:30

2M ago1:06:30

1:06:30

In this episode, Richard Tubb speaks to Juan Fernandez, the Global Channel Chief at SuperOps, the next-gen platform for MSPs. A former MSP and investor, Juan’s achievements have been recognised across the industry, winning a host of awards. Juan shares his journey in the MSP space, who SuperOps are and what Juan’s role involves, as well as how he c…

1
Banning Non-compete Agreements? 33:48

2M ago33:48

33:48

1.) MSP Question of the Week Should you ban Non-compete Agreements? --- 2.) Notes on The News Big Tech firms lost its dream status due to layoffs and instability: https://www.cnbc.com/2024/04/28/how-working-for-big-tech-lost-dream-job-status.html --- 3.) Five Minutes with A Smart Person - Bit-Wizards Louis Erickson is the co-founder and COO, and Sa…

1
Do MSPs Prefer iPhones or Androids? 21:54

2M ago21:54

21:54

1.) MSP Question of The Week Which do you prefer: iPhone or Android? Is there a clear winner? --- 2.) Notes on The News What are the current TOP Password Managers? https://www.tomsguide.com/us/best-password-managers,review-3785.html "Big Tech" censoring content...and other clickbait-y titles. https://edition.cnn.com/2024/04/09/tech/meta-social-medi…

1
Charging for Onsite Travel? 18:01

2M ago18:01

18:01

1.) The MSP Question of The Week Should you charge for onsite travel? And what's best--Price per seat or per device? --- 2.) Notes on The News The FBI is warning consumers against using public phone charging stations in order to avoid exposing their devices to malicious software... ...Apple loses top phonemaker spot to Samsung as iPhone shipments d…

1
[151] How to Uncover Cutting Edge Cybersecurity Solutions for MSPs 1:00:55

2M ago1:00:55

1:00:55

In this episode, Richard Tubb talks to Angus Shaw, the sales director of Brigantia, a UK-based, value-added cybersecurity distributor. Part of the management buyout team that acquired Brigantia in 2016, he's played a pivotal role in establishing Brigantia as a top name in the UK cybersecurity space. Angus talks about his career in the IT industry a…

1
[Travelogue] MSP Show & SuperOps SuperSummit 2024 23:18

2M ago23:18

23:18

Time for another Team Tubb Travelogue! In this instalment, Lenka Koppova catches up with Richard Tubb, Stephen McCormick and a few special guests who are currently in London at the SuperOps SuperSummit Beer & Banter afterparty after a busy week. Grab a cup of your favourite tea or coffee or even something stronger, relax and join them for a fun con…

1
Dima Kumets of Huntress Labs 27:24

2M ago27:24

27:24

Host Karl caught up with Dima Kumets, Principal Product Manager at Huntress Labs focused on their Security Awareness Training product. It was an entertaining interview! This interview focuses on the Security Awareness Training product, which features a truly engaging way for end users to learn about phishing attacks and other threats that arrive th…

1
[150] 25 Years an MSP - Valuable Lessons You Learn from Longevity 2:08:57

3M ago2:08:57

2:08:57

In this episode, Richard Tubb speaks to Craig Sharp, the founder of UK based MSP Abussi, one of the longest-running managed service providers in the country. Craig founded Abussi in 1995 as a database supplier, and the business has transitioned over the past 26 years from software into break/fix hardware. Today they offer managed services, which th…

1
Reselling Copilot As A Service? 20:52

3M ago20:52

20:52

1.) MSP Question of The Week Is there an opportunity there for MSPs to resell consulting service around copilot? --- 2.) Notes on The News Windows features disappearing in 2024: https://www.pcworld.com/article/2285358/10-windows-features-disappear-soon-2024.html Google looking to purchase Hubspot: https://www.crn.com/news/cloud/google-parent-alphab…

1
[Bonusode] How One MSP Expert Overcame Imposter Syndrome for International Success 27:03

3M ago27:03

27:03

In this episode, Richard speaks to Tom Welton, a Solutions Engineer at Pax8. Previously working in their Colorado office, he has been based in the UK since the company opened their first European location. After getting special dispensation from the British government to move over in the middle of the covid pandemic, Tom has since helped Pax8 to es…

1
[149] Why You Need to Know the Process of Process for MSP Growth 54:14

3M ago54:14

54:14

In this episode, Richard Tubb speaks to Allen Edwards, an accomplished entrepreneur and speaker. He's the founder of Eureka Process and the co-owner of Gozynta. Allen has also just published a book: “Process and the Other P Word (Which is also Process): the Power and Profitability of Process Within Your IT Business.” Mentioned in This Episode Gozyn…

1
Tracking MDF As a Small MSP 28:39

3M ago28:39

28:39

1.) MSP Question of The Week Is it worth the time to track MDF/Rebates from your vendors partners if you are a small MSP? --- 2.) Notes on The News April fool’s joke? Gmail announced 20 years ago today: https://www.pbs.org/newshour/nation/20-years-ago-people-thought-googles-gmail-launch-was-an-april-fools-day-joke Microsoft copilot released today: …

1
Should Remote Workers Return to The Office? 40:12

3M ago40:12

40:12

Host Amy and James are back! 1.) MSP Question of The Week: Should you force remote workers back in to the office? And do workers prefer weekly, bi-weekly, or monthly payment? --- 3.) Notes on The News N-able 2024 MSP Challenges and Opps – CEO article: https://www.channele2e.com/perspective/n-able-ceo-pagliuca-2024-msp-challenges-opportunities How t…

1
[Travelogue] Channel Live & UpLift Live 2024 20:46

3M ago20:46

20:46

Time for another Team Tubb Travelogue! Gudrun Lauret catches up with Richard Tubb, Stephen McCormick and Lenka Koppova who are in Birmingham for two events -- Channel Live, and UpLift Live 2024! Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from these two events. There are shout-outs to …

1
[148] How High Performing MSPs Leverage People Power for Success 59:57

3M ago59:57

59:57

In this episode, Richard Tubb talks to Dean Watmough, an expert on MSP people. He’s the CEO and cofounder of Humnize, a UK based business that is focused on empowering MSPs to build, develop, and retain highly skilled teams. He and Richard talk about how Humnize came about, how they help their MSP clients to leverage people power and how they find …

1
Karl Palachuk at Channel Partners 2024 29:41

3M ago29:41

29:41

We follow Karl Palachuk as he makes his way through Channel Partners Expo 2024! Thank you to our guests (in order): Dave Seibert of SMBTechFest https://www.linkedin.com/in/daveseibert99 https://www.smbtechfest.com/index.asp Michelle Ragusa McBain of Sonicwall https://www.linkedin.com/in/michelleragusamcbain https://www.sonicwall.com/leadership/mich…

1
Stephen Thomas of Asigra 20:37

4M ago20:37

20:37

Karl interviewed Stephen Thomas from Asigra. Thomas oversees global revenue and shapes the sales and customer success strategy. He is an accomplished executive With over 25 years of experience in building and guiding sales and customer success teams within the rapidly expanding sectors of Enterprise SaaS. With over 25 years of experience in buildin…

1
[Bonusode] The Cloud & Cybersecurity Expo: What's New for MSPs? 17:25

4M ago17:25

17:25

In this bonus interview, Richard speaks to Mostyn Thomas, the Senior Director of Security at Pax8 and an expert in cybersecurity. The conversation was recorded live at the Cloud and Cybersecurity Expo in London in March 2024. Mostyn is responsible for overseeing the company’s channel security operations, empowering Pax8 partners to reduce risk, imp…

1
[Travelogue] The Cloud & Cybersecurity Expo 2024 27:08

4M ago27:08

27:08

Time for another Team Tubb Travelogue! Lenka Koppova catches up with Richard Tubb, Stephen McCormick and special guest Tom Welton of Pax8, who are in London for the huge Cloud & Cybersecurity Expo 2024! Grab a cup of your favourite tea or coffee, relax and join them for a fun conversation about the highlights from this big event. There are shout-ou…

1
Christophe Reglate of SXIPHER 16:29

4M ago16:29

16:29

Host James sits down with Christophe Reglate of SXIPHER. Look out for the PROMO for 20% off in the month of March! https://www.sxipher.ai/ https://www.linkedin.com/in/christophe-reglat-7360b0141/ Call: (386) 479-4074 Email: sales@sxipher.ai — Our upcoming events: AUSTIN TX – MASTERMIND LIVE (March 28-29th) http://bit.ly/kernanmastermind https://ker…

1
[147] One Woman in Tech's Remarkable Journey from MSP to Community Manager 58:33

4M ago58:33

58:33

In this episode, Richard Tubb speaks to Nancy Henriquez, Head of Community at SuperOps. They offer an AI-powered PSA-RMM solution for MSPs of all sizes. Nancy tells Richard how she went from MSP owner to community leader. Nancy tells Richard why she changed career, what SuperOps do and why they’re playing down the AI aspect of their offerings. Plus…

1
Competing As A Small MSP 30:02

4M ago30:02

30:02

Yes, another opener about the weather. ;) 1.) The MSP Question of The Week How can small MSPs compete with larger firms in the same market? https://www.msptoday.com/topics/msp-today/articles/458682-msps-must-focus-strengths-not-be-afraid-partner.htm --- 2.) Notes on The News The AT&T outage results in $5 credit to all affected users. ...And the Med…

1
[146] Growth and Success Advice From The Wizard of MSP Data Migrations 57:56

4M ago57:56

57:56

In this episode, Richard Tubb speaks to Michael Lawson, who has over 15 years of experience in working with MSPs. A seasoned startup founder, he’s recently built an exciting new platform for MSPs. Movebot is designed to make data migration easier, particularly at scale. Michael tells Richard how he came up with the idea for Movebot, the tools it in…

1
Identifying Worthwhile Opportunities 28:29

4M ago28:29

28:29

We are back after the long weekend with great hair... 1.) MSP Question of the week: How do you qualify an opportunity so you don’t waste your time? Check out Amy's whitepaper: https://www.thirdtier.net/product/whitepaper-how-to-build-a-valuable-local-linkedin-network/ --- 2.) Notes on the News and Our Favorite Social Media Apple Vision Pro is out: …

1
Val King of Whitehat Technologies 22:31

5M ago22:31

22:31

Host James sits down with Val King. Val is the CEO of Whitehat Virtual Technologies and responsible for day-to-day-operations, as well as leading the company’s product development and technology strategy. Val has 20 years of experience in technology, compliance, and security in regulated industries, particularly in financial services and healthcare…

1
[145] The Tech Nerd's Ultimate Guide To IT Career Success 1:00:42

5M ago1:00:42

1:00:42

In this episode, Richard Tubb speaks to Dan Adams. Dan is the chairman of New England Network Solutions, a Massachusetts-based MSP, and he's also the founder of Up-skill, a media and e-learning service for IT professionals. Dan is also the author of "The Tech Nerd's Guide to Career Success: Seven Proven Lessons to Unlock Your Growth in an IT Servic…

1
Work Culture and Business Acquisition 36:09

5M ago36:09

36:09

1.) MSP Question of The Week How important is work culture as it relates to acquisition or merger? and Why everything boils down to customer experience... See: https://www.channele2e.com/native/customer-experience-is-everything 2.) Five minutes with a Smart Person - Val King of Whitehat Technologies Val is the CEO of Whitehat Virtual Technologies a…

1
[Bonusode] The AI-Files: A Message From Richard Tubb (Almost!) to MSP Listeners 6:07

5M ago6:07

6:07

In a unique bonus episode of TubbTalk, Richard Tubb discusses why he wants to do an audio version of his popular MSP Insights newsletter. Richard explains that many MSPs prefer to listen rather than read. If you're busy or commuting, it's easier to have audio on in the background. Plus, Richard hopes that this will help him reach a bigger audience,…

1
How Do MSPs Deal with Stress? 40:09

5M ago40:09

40:09

1.) MSP Question of The Week How do busy MSP business owners deal with stress? Host Amy and Host James discuss their strategies. --- 2.) Five Minutes with A Smart Person - Eric Anthony Host James sits down with Channel Vet, podcaster, and Director of Community at EGNYTE Eric Anthony. Learn more about Eric: https://www.linkedin.com/in/esanthony/ Eri…

1
[144] How MSPs can Learn From The Illustrious Leader of The Tech Tribe 2:07:54

5M ago2:07:54

2:07:54

In this episode, Richard Tubb speaks to Nigel Moore, the illustrious founder of The Tech Tribe. It’s community for forward-thinking MSPs looking to network, collaborate and learn from their peers. Its members have access to marketing, training, expert panel discussions and more. This is a bumper episode, so get a flask of tea, a packet of biscuits …

1
What is The Best Business Structure For MSPs? 26:23

5M ago26:23

26:23

Host Amy and Host James catch up and catch a tan. 1.) MSP Question of The Week What is the best business structure for new MSPs? See: https://www.toptal.com/finance/interim-cfos/c-corp-vs-s-corp#:~:text=Compared%20to%20traditional%20S%20or,it's%20taxed%20as%20a%20corporation --- 2.) More Tech Layoffs? EY Announces Layoffs in Response to Economic St…

1
Yearly Business Goals and Objectives 28:41

5M ago28:41

28:41

*Due to a small error, we are re-releasing this episode that was originally set for January 19th, 2024. Thanks for understanding. :-) 1.) Should you update your GOALS and OBJECTIVES every year? The short answer? Yes. Email James (james@kernanconsulting.com) for his one page business plan exercise. --- 3.) Notes on The News Is Connectwise a sinking …

1
Jerry Koutavas of ASCII 16:59

6M ago16:59

16:59

Host Karl sits down with friend, Jerry Koutavas. As President of The ASCII Group, Jerry Koutavas is responsible for creating resources and services aimed at helping IT and managed service providers better manage their time and their bottom line. Koutavas oversees the creation, implementation, and adoption of benefits at The ASCII Group which servic…

1
Big Tech Layoffs Coming 14:56

6M ago14:56

14:56

1.) MSP Question of the week: Will the US economy adversely affect my business? In summation, it will...if YOU let it. And what does tabasco hot sauce have to do with you? --- 2.) Notes on the News Tech lay offs yet again! Google, Amazon and Snap are among latest to announce major layoffs. See: https://www.channele2e.com/news/google-amazon-snap-lat…

1
Desmystify Selling with Microsoft with Rob Fegan 14:51

6M ago14:51

14:51

Host James sits down with Venvito's Founder Rob Fegan on partnering with Microsoft. Venvito was formed to teach other Microsoft partners how to harness the scale and reach of Microsoft's field teams. Sharing with other owners, founders, and leaders the messaging, the mechanics, and the mindset necessary to partner with Microsoft, growing your Micro…

1
[143] How to Navigate the Cybersecurity Landscape: A Comprehensive Guide for MSPs 1:12:24

7M ago1:12:24

1:12:24

This episode was originally recorded live as a chat between Richard Tubb, Dray Agha and Joe Burns on the topic of cybersecurity. Dray is UK Manager for Threat Operations for Huntress, a managed cybersecurity platform. Joe is the owner of Reformed IT, an MSP based in the East Midlands. He’s also a Huntress customer, using their outsourced NOC servic…

1
The Best Commission Plan for Salespeople 32:21

7M ago32:21

32:21

Today the SMBCP is whole again: Karl is back! 1.) MSP Question of The Week What is the best commission plan for salespeople? --- 2.) What's New in the News OPEN AI – blew up! And ransomware attacks are on the RISE! Ransomware attacks have surged in recent years; this has led to significant financial losses, data breaches and operational disruptions…

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