show episodes
 
The ConnectWise Podcast Network is the source for insight, analysis, tips and commentary on everything MSPs need to know, with shows and produced by ConnectWise, the Platform for What's Next. From the latest in cybersecurity to strategies on how to achieve greater success with managed services, listen now to discover how you can unlock unlimited potential for your MSP business.
 
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show series
 
Security continues to be a top priority for MSPs. On our latest podcast, Wes Spencer hosts a panel with ConnectWise Invent vendors Bitdefender, Third Wall and Traceless to discuss the evolution of ransomware tools, tactics and procedures. We will cover third party risk, tactics threat actors employ, zero trust and how an MSP can build maturity in c…
 
Host James interviews Karl Palachuk from the National Society of IT Service Providers on their new initiatives and what they're up to. What is the National Society of IT Service Providers? A new IT-central professional association dedicated to education, professionalism, and advocacy on behalf of the SMB IT industry. For more information on NSITSP,…
 
In this episode, Richard talks to Scott Riley, founder of Cloud Nexus. They’re a UK based consultancy that provides advice and strategy on technology solutions for small and medium sized businesses. They chat about what Cloud Nexus offers, why they decided to niche down into providing Office 365 and Azure solutions, and how the business has had exc…
 
Building an “Operating System” for your Business Brett Jaffe is a strategic coach and advisor for IT professionals. Host Karl caught up with him to discuss the topic of creating a business operating system. Over a period of 25 years, Brett has built and sold three companies (including an MSP, cloud reseller, and digital forensics business), led hun…
 
In this episode, Richard talks to Jon Littlechild, co-founder and Chief Technical Officer at Recursyv. Recursyv is a fully managed integration service that ensures data is visible and usable in all of your apps be they cloud or on-premise – think data where you want it. Jon explains exactly what Recursyv do, how they got into the MSP (managed servi…
 
This content was recorded at IT Nation Secure in June 2021. Listen as our panel of cybersecurity experts, including Jay Ryerse, Wayne Selk, Drew Sanford, and Wes Spencer, take questions from a live audience and discuss why a cybersecurity risk assessment is essential for MSPs. Hint: cybersecurity is not just about the tools you're using!…
 
Host Karl interviewed Ali Imran from Boundless Digital. Boundless Digital provides a system for Managing Cisco Meraki Organizations. With the Boundless Digital service, one engineer can do the work of many, including automate the deployment, troubleshooting, and overall administration of Meraki organizations. Imran is a Solutions Consultant working…
 
Host Karl interviews Frances Moore from Inbay Ltd. Inbay provides more than just a "back office" NOC or SOC: They can provide almost all of your remove support. We discuss everything from hourly support to outsourcing major projects. Frances Moore is Marketing Director of Inbay Ltd, bringing more than 12 years of experience, marketing high-end lead…
 
Colin Knox, founder of Passportal, has launched a new venture called Gradient MSP. Gradient MSP is launching the first module of their data intelligence platform, focused on data hygiene and cleaning up all the dirty data that has accumulated in MSPs PSA solution. Colin has spent the past 20 years deeply embedded in the technology field. Founding b…
 
Host Karl talks with Alan Rihm from CoreDial - www.coredial.com. CoreDial is a leading provider of high-quality and scalable cloud communications, contact center, and video collaboration to more than 32,000 businesses. The company’s solutions are quickly and easily auto-provisioned through its CoreNexa™ platform, which seamlessly integrates with ot…
 
Host Karl caught up with Jason Bystrak from D&H Distributing. Jason is D&H's VP of Cloud and Services Cloud and XaaS is positioned to grow as more companies have been compelled to embrace digital transformation throughout the pandemic, moving greater amounts of their infrastructures and services to the cloud. Small to mid-size businesses have shown…
 
On this week's episode of Stories from The IT Nation, join us as we discuss the latest and greatest news about IT Nation Certify. In this podcast, we were joined by Brian Kelly, partner, and Chief Operating Officer at Longleaf Network. Tune in and learn about an exciting new feature The IT Nation is now offering.…
 
Host Karl interviewed Tom Watson, Channel Chief Advisor at NinjaRMM. Tom is a former owner of an MSP for 15 years. He's now with Ninja, working to deliver quality information to MSPs to help them grow their businesses and increase profitability. Tom is also the Co-host of NinjaRMM's MSP Live Chats webinar series, host of the MSP Breakthrough podcas…
 
As an MSP, you may be ready to start offering your clients cybersecurity services. But what can you do to get your practice ready? ConnectWise's Clint Maddox, Chief Revenue Officer, and Jay Ryerse, VP of Cybersecurity Initiatives, reveal what you need to know and how ConnectWise can support you. Listen now.…
 
Host Karl caught up with Mario Pirolozzi, VP of Sales at Zomentum, to talk about their Sales Acceleration Platform. Mario is a 10 year industry veteran whose career has been dedicated to assisting thousands of MSPs and IT service providers in their go-to-market plans, sales strategy, and execution. As a former VP of Sales for Datto, and current VP …
 
IT Nation Secure 2021 is around the corner, in this podcast Corie Leaman, Director IT Nation Events, and Jay Ryerse, VP Cybersecurity Initiatives, are joined by special guest, Leia Shilobod. Leia is one of our speakers for IT Nation Secure this year. Be sure to take a listen and get a preview of her upcoming session.…
 
Compliance keeps your company safe. It's how you protect your house, your brand, your data and your employees. On our latest ConnectWise podcast, we're joined by Invent vendors Avalara, Webroot and Wise-Sync to dig into some of the invaluable compliance components that will keep your organization protected. We cover how M&A, social engineering, the…
 
Host Karl caught up with Greg Edwards, founder of CryptoStopper, about the details of how Cryptoware works. He's a great source on this topic since he's built a product to stop ransomware in its tracks. CryptoStopper creates randomly-named files of random sizes to monitor in key locations. Then, they monitor those files as well as other activities …
 
Mike Riggs, VP Strategy - Perch, Wes Spencer, External CISO, and special guest Tim Fournet, CISO, RADER, tackle the assumed breach mentality, the philosophy behind it, how to build it into your stack, and how to sell it to your customers. After listening, don't forget to check out Sounil Yu and the Eras of Cybersecurity that Wes mentioned!…
 
Host Karl talks to ASCII CEO Alan Weinberger about his new book - The Doctor’s In: Treating America’s Greatest Cyber Security Threat. Of course, we also talked about the state of the industry and what's ahead for IT consultants. Alan book illuminate for the general public how important a Managed Service Provider is in maintaining the health of our …
 
Host James Kernan interviews Dave Scott from Scott Digital Marketing. Dave Scott is the Founder, President and CEO of Scott Growth Strategies. Dave has over 20 years of experience working with MSPs, Tech and IT firms and B2B companies. He pours his wealth of marketing knowledge into clients making sure they’re seen, heard and valued in the current …
 
Office technology dealers are facing new challenges today as copying and printing needs are on the decline, but IT needs are on the rise. How can OT's grow their businesses and adapt to their client's needs? Join Clint Maddox, CRO, and John Schweizer, VP of Channel Sales as they chat with ConnectWise partner Chris Ryne, Growth Achievement Partners,…
 
More and more every day, you need privacy policies on your web site. These requirements change every day. How can you possibly stay legal and up to date? The quick answer: You pretty much can't. That's where Termageddon comes in. Host Karl interviewed Hans & Donata Skillrud from Termageddon. Termageddon aggregates privacy policies and generates val…
 
Learn more about the new ConnectWise Control & ConnectWise Command Integration from the product experts themselves. You'll take away tips, learn the details on the integration, and hear some of what's to come from Michael Bannerman, VP, ConnectWise Control, Liviu Rozin, Sr. Product Manager, and Topher Barrow, Product Marketing Manager. https://cont…
 
Host Karl talked to James Norrie from CyberconIQ. CyberconIQ takes a new approach to educating users about security - based on their demonstrated behavior. As we've all seen, pure education has limited success. This program helps users alter their behavior. Guest Dr. James Norrie is a Professor of Strategy and Cybersecurity and former Dean of the G…
 
In this episode of Inside the Industry: Perch Edition, Perch VP of Strategy Mike Riggs and Perch CISO Wes Spencer are joined by Natalie Suarez, Director of Strategic Partnerships, to talk about everything ISACs and ISAOs - from who they are and how they started to what they mean for MSPs.
 
Host Karl interviewed Rom Hendler, CEO of Trustifi Email Encryption Solutions. We start our discussion discussing what makes Trustifi different from other email security solutions. Trustifi provides email encryption delivered on a software-as-a-service platform. They provide both inbound and outbound email security from a single vendor. Most email …
 
As an MSP looking to scale your business, you probably have lots of questions. Where do I start? Should I consider an M&A? Do I have to wait until I'm profitable to be able to scale? Join our own Clint Maddox, Chief Revenue Officer, and Brad Schow, VP Consulting Services, as they answer these questions and more in this crash course podcast all abou…
 
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