Best SRG Podcasts (2024)

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Ep216 Warren Downey & Lee Anderson SRG: Writing the next chapter 33:14

11d ago33:14

33:14

I have the best job in the world. That is, it’s the best job for someone like me, who really likes talking to people and finding out what they are doing and thinking – but also as a bi-product finding out what they are really like. The reason I am saying this is because today’s episode was so much fun to make that it didn’t feel like a standard day…

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Ep217 Tanguy Touffut Descartes Underwriting: Physics over Statistics 43:14

4d ago43:14

43:14

Today’s guest runs a business that this year is set to quadruple in size since the first time he was on the show just over two years ago. What’s more it is looking to more than double again in the medium term. Tanguy Touffut CEO and co-founder of Descartes Underwriting is one of the indispensable leaders in the burgeoning parametric insurance secto…

1
Ep215 Dan Burrows Group CEO Fidelis Insurance Group: Be responsive, be there 32:06

18d ago32:06

32:06

Today’s guest is a leader in one of the most innovative and interesting businesses in the market. He was last on the show as part of a duo but is now here in his own right. This should all make much more sense when I tell you that I am talking about Dan Burrows, the Group CEO of Fidelis Insurance Group. Since we last met Fidelis has successfully sp…

1
Special Ep: Navigating political risk in an era of heightened global tensions 36:48

26d ago36:48

36:48

Today’s podcast is all about the insurance of political risk and violence and we are going to come at this subject from all angles. This episode is intended to be an all-round masterclass for anyone with an interest in these fascinating and fast-growing specialist lines of business. Is the world a riskier place and are risks going to remain insurab…

1
Ep214 James Slaughter: Innovation at Scale 40:59

26d ago40:59

40:59

Today’s Podcast is all about innovation and today’s guest has been responsible for doing more of it than most. James Slaughter is Chief Underwriting Officer at Apollo Group, a Lloyd’s business that has been behind collaborations and new product launches galore in recent times. Be it exploring semi-automatic underwriting and the application of artif…

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Ep213 Caroline Wagstaff LMG: A Good Story Never Changes 33:15

1M ago33:15

33:15

Today’s guest carries out an incredibly important role representing the whole London Market in the UK’s corridors of power. That means looking out for a market that wrote over $100bn in core gross written premium and controlled just under $160bn in all in 2022, increasing its global market share to over 8 per cent. That also means representing a ma…

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Ep212 Wendy Houser Markel: The Golden Age of E&S 41:18

1M ago41:18

41:18

Today’s guest is in charge of a team of around 400, writing a book approaching $3 billion in gross written premium in the largest wholesale insurance market in the world I have had many CEOs on the show who run significantly smaller operations. And that’s what gives this podcast so much weight. Wendy Houser is Chief Wholesale Officer of Markel Spec…

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Ep211 Alex Maloney Lancashire: We’ve done what we said we would do 23:43

2M ago23:43

23:43

I can’t believe it’s been three-and-a-half years since I had Alex Maloney on the podcast for a full episode to himself. We’ve had brief catch-ups at Monte Carlo and when we bump into each other in the London Market, but I haven’t had time with Alex properly devoted to understanding what he and the Lancashire Group is thinking. A huge amount has hap…

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Ep210 Danielle Librizzi & Chris Cooper QBE NA: If it's good for QBE, it's good for me 43:08

2M ago43:08

43:08

Today’s episode is a masterclass with two leaders in the North American professional liability market. Often on this show we talk about the big picture in very broad brushstrokes, but today is refreshing because we are getting into specific and specialist detail about some of the most broad-reaching and dynamic classes of business anywhere in the w…

1
Special Ep Ian Summers AdvantageGo & Bill Pieroni ACORD: Planting tech acorns for the generations to come 53:51

2M ago53:51

53:51

Today’s podcast is one of the most eclectic and far-reaching I have produced since founding the Voice of Insurance over four years ago. And that is entirely down to today’s guests. Ian Summers Global Business Leader of AdvantageGo (pictured top) is a well-known figure to anyone who has worked in the Global Insurance Market and has a full career of …

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Ep209 Andy Holmes CEO CFC Underwriting: Look after the loss ratio & everything else looks after itself 49:23

2M ago49:23

49:23

Top-tier MGA CFC Underwriting has undergone some very well-publicised leadership changes in the last few months and Andy Holmes is the business’s newly-appointed CEO, so I’m delighted to have him on the show as this week’s guest. Andy’s been part of this organisation since very early in its remarkable growth story and was previously its Chief Under…

1
Ep208 Gilbert Harrap CEO InsurX: Building a new Insurance Utility 42:11

2M ago42:11

42:11

Today’s guest is well on the way to cracking a problem that has been vexing the market for thirty years and something I have been writing about specifically for the last twenty. We all know that the process of syndication of risk in the London and other international insurance and reinsurance markets is full of inefficiencies and ripe for reform. B…

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Special Ep David Butler of VIPR: Don't install tech - solve real-world problems 23:41

3M ago23:41

23:41

Today’s guest is VIPR’s Client Services Director, David Butler. On this show I speak to lots of CEOs and that means my guests are sometimes quite far removed from the day-to-day solving of problems for clients. David’s job is to be as close to the client as possible, finding out what their real problems are and therefore what they really need. It’s…

1
Driving Sales Team Success & Achieving 2024 Goals - Norman Behar 26:55

3M ago26:55

26:55

If you enjoyed hearing about sales strategies for a fast start in 2024, I recommend you check out this other conversation, which you can find here: {{https://podcasters.spotify.com/pod/show/salesreadiness/episodes/Accelerating-Sales-Cycles-with-Data-Driven-Management-Strategies-e2bct8o}}Listen on:Apple Podcasts - https://podcasts.apple.com/us/podca…

1
Ep207 Scott Egan SiriusPoint: Chasing the 1% 49:28

3M ago49:28

49:28

Today’s guest has quickly shown himself to be one of the industry’s most accomplished leaders. When he took over at SiriusPoint just over 18 months ago he gave the business a clear but tough turnaround plan that he executed quickly. Now just coming through the other side of a remarkable change in fortunes, he is brimming with confidence and ambitio…

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EP25 - The final H2H walk podcast - life after the walk......... Billy, Bats, Greg and Matt....... 1:50:54

3M ago1:50:54

1:50:54

EP25 - The Final H2H Walk Podcast: Life after the walk with Billy, Bats, Greg and Matt. The podcast wrap-up. We've been back for a while, and a few walkers have had a chat! I'll say sorry up front for the delay in doing this podcast. Even after getting it recorded, it has taken a while to edit it for the platform. To be honest, I've not been going …

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Ep206 Duncan Dale CEO Dale Underwriting Partners: Excited by the Opportunities 38:59

3M ago38:59

38:59

Today’s podcast is a real tour de force with the founding CEO of a maturing Lloyd’s market business that is starting to come into its own in its eleventh year of trading. Fresh from a takeover by blue-chip private equity investor CVC and now boasting a sub-90 percent combined ratio and $450mn in capacity for 2024, Duncan Dale, CEO of Dale Underwrit…

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Understanding Sales Velocity in Today's Market - Rick Carlton 25:24

3M ago25:24

25:24

If you enjoyed hearing about sales velocity insights for 2024, I recommend you check out this other conversation, which you can find here: {{https://podcasters.spotify.com/pod/show/salesreadiness/episodes/Unlocking-2024-SKO-Impact-Strategies-for-Year-Round-Sales-Success-e2bctm7}} Watch the episodes on YouTube: https://www.youtube.com/@SalesReadines…

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Ep205 Serene Davis & James Orchard of QBE: Stars aligning for Innovation 46:15

3M ago46:15

46:15

How do you get big, globally diversified insurance companies to innovate? It’s something that we all know is way easier said than done. That’s what today’s podcast is really all about. Today I’m joined by two senior executives who are working together to implement change, improve efficiency and do new things at global insurer QBE. Global Head of Cy…

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Ep204 What do Teenagers Think about Insurance? 24:33

4M ago24:33

24:33

Today we’re doing something completely different. We are going to try to look into the future. In this Episode none of the people we are going to talk to are senior insurance leaders. But they might be the insurance leaders of the future. We in insurance know that we’re not likely to be at the top of young people's wish lists when it comes to a fut…

1
Ep203 Greg Hendrick Vantage Risk: Best Talent, Best Insights, Best Decisions 47:53

4M ago47:53

47:53

Greg Hendrick is a dream guest. He’s smart, incredibly knowledgeable and experienced, but also really easy and fun to talk to. He’s also still only in the fourth year of building out a major insurer, reinsurer and capital markets partner completely from scratch. For Greg and Vantage Risk, time moves a lot faster and experience is accelerated and co…

1
Ep202 Kate Markham Hiscox: Do More, Do it Better, Do it Cheaper 35:48

4M ago35:48

35:48

Today’s guest has one of the biggest jobs in the London Market. Kate Markham is CEO of Hiscox London Market and the last time we spoke she had just brought her business unit through a remediation strategy that was beginning to bear fruit. Eighteen months later, and the results have been stellar. Today the best are looking to invest and grow and get…

1
Special Ep Guillaume Bonnissent of Quotech: Solving pain points you didn't know you had 41:06

4M ago41:06

41:06

Today’s guest is one of the most remarkable and exceptional people I have had on the show. Guillaume Bonnissent is the CEO of Quotech, a business he founded just over four years ago. With over 20 years in underwriting Guillaume can boast one of the most eclectic resumés of any of his peers. He’s written almost every class going, via almost every di…

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Leveraging Talent and AI in Sales Management: A Path to Growth 57:05

4M ago57:05

57:05

Learn about leveraging AI to enhance seller effectiveness, the best practices that the top sellers implement and how to develop role-play exercises for immediate feedback.Featured in this episode: Ray Makela, MD - Talent Development at SRG, a part of SBI, Bryan Kurey, Head of Research at SBI Growth and Jake Miller, Sr. Product Marketing Manager at …

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Ep201 Natalia Dorfman & James Kench of Kita: Gross Written Carbon 40:41

4M ago40:41

40:41

Most of my interviewees are good at using insurance to solve problems, but today’s guests Natalia Dorfman and James Kench of Lloyd’s Lab Alumnus Kita are taking this to a whole new level. This is because the problem Kita wants to help solve is what most would say is the biggest of our generation: Climate change. Kita’s still going to do this by sol…

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Ep200 Renaud Guidée CEO AXA XL Re: Much more than just a transaction 41:11

5M ago41:11

41:11

Today’s guest has just taken over the running of a reinsurance business that, like many other in the sector has been right-sizing and re-focusing its underwriting over the past few years. But now Renaud Guidée and AXA XL Re are clearly out the other side and are looking to grow from their $2.5bn global premium base. In this podcast we focus on the …

1
Ep199 Kera McDonald Swiss Re Corporate Solutions: Trendspotting and Avoiding Passivity 35:22

5M ago35:22

35:22

Today’s guest has had one of the broadest and most diverse careers of anyone I have interviewed. Today Kera McDonald is the Chief Underwriting Officer of Swiss Re Corporate Solutions but over more than 25 years she has been an actuary and a pensions consultant, a risk manager, an aviation underwriter and a senior executive in an internal audit team…

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Special Ep Mike Steel Moody's RMS: Answering a whole new set of questions 45:34

5M ago45:34

45:34

Today I’m talking to someone with an incredibly long and varied career at the intersection between science, technology and insurance and reinsurance, on both the broking and underwriting sides of the business. Now Mike Steel is General Manager of Moody’s RMS and is serving all facets of the industry from an independent perspective. The legacy RMS b…

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Ep198 Tom Clementi Pool Re: Taking risk off the State 41:16

5M ago41:16

41:16

Today’s guest is Tom Clementi, CEO of UK Government-backed terrorism reinsurer, Pool Re. Now over thirty years old, Pool Re has been through a lot of recent changes that have reflected its growing maturity. It has been classified as a Central Government Organisation by the Office for National Statistics and the UK Cabinet Office designated it as an…

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Ep197 Robert Wiest CEO MS Re: A good plan and the capital to execute it 41:43

5M ago41:43

41:43

Today’s guest is Robert Wiest CEO of MS Re. After a long and distinguished career in both insurance and reinsurance, much of which was spent at Swiss Re, Robert took on his latest role in September 2022. With prominent career roles in both P&C and Life - in Europe and Asia Robert is an extremely well-travelled and well-rounded professional and this…

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Special Ep: Ian Summers AdvantageGo and Jeff Cohen Zywave: Let the client choose what they want 30:09

5M ago30:09

30:09

Today’s episode showcases a really important advancement in the provision of technology to the insurance industry. Back in the early days of computerisation we installed different systems in our businesses to do different jobs. We didn’t expect them to talk to each other. And because each was made of proprietary tech – they almost certainly didn’t.…

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Ep196 Melissa Collett CEO Insurtech UK: A sector in its own right 35:47

6M ago35:47

35:47

Today’s guest is a big personality in the UK insurance sector who has been working in and around our industry for almost 25 years. After a working as an insurance lawyer, an ombudsman, a consultant and a Director at the Chartered Insurance Institute Melissa Collett brings a really well-rounded level of experience to her current role as the inaugura…

1
Ep195 Adrian Cox: Beating Inertia 35:15

6M ago35:15

35:15

As CEO of Beazley, Adrian Cox runs one of our sector’s fastest-moving and best-rated insurance businesses and so any time I can get him behind a microphone and talking to me is time well spent. In the past year this firm has pioneered the placement of cyber cat bonds, undergone a major restructure with the formation of a US excess and surplus lines…

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Ep194 1.1.2024 Renewals: It Feels Like The Time is Now 37:58

6M ago37:58

37:58

Today’s podcast carries on where we left off after the State of the Reinsurance Market Special Episode which was released after the Monte Carlo Rendez-Vous of 2023. At Monte Carlo what everyone said they wanted after the great re-set of a year ago was orderliness. Buyers and sellers alike wanted a period of rational calm after the storm which could…

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How Microsoft Is Changing Sales with AI 39:27

6M ago39:27

39:27

AI is revolutionizing business and changing the way sales professionals work. But is this enough to replace the human factor?In today’s episode, Ray Makela, GM of Sales Training at SRG, a Part of SBI, sits down with Alfred Ojukwu, a senior sales professional at Microsoft and co-chair of Blacks at Microsoft. They discuss the role of AI in sales, par…

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Special Ep: Navigating the DDM switch-off with Paul Templar CEO of VIPR 27:12

6M ago27:12

27:12

Today’s guest is Paul Templar, CEO of insurance technology solutions specialist VIPR. VIPR started out in the London Market 14 years ago and it’s best known for providing software solutions to the endless administrative problem of the ingestion and checking of data in the Delegated Authority (DA) space. And this goes right to the heart of what Paul…

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Ep193 Julie Wood CEO QBE North America: Acting on the best available information 42:58

7M ago42:58

42:58

Today’s guest has just become the CEO of a business writing over $7 billion in gross premium a year, which if it were a standalone company, would make her one of the most powerful female CEOs in the global insurance industry. This is a major business unit that has been through a substantial amount of change and re-focusing of strategy in recent tim…

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Ep192 James Burns CFC: Classifying Cyber 41:00

7M ago41:00

41:00

We tend to take the institutions that serve our industry for granted. It almost seems that the hundreds of industry trade and standards bodies have always been there. So that’s why this episode is so interesting. Today’s guest is working on setting up the world’s first cyber loss classificatory body that from 1.1.2024 will serve the UK insurance an…

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Ep191 Simon Bird, Brit: Bumping along the top 47:34

7M ago47:34

47:34

Today’s guest is a well-known and respected senior underwriter with a career going back forty years. Simon Bird, Group Executive Underwriter and Active Underwriter of Brit Insurance’s Syndicate 2988, is someone who I’d heard of thirty years ago when I was a broker, but I only ended up meeting him twenty-nine years later. Regular listeners will have…

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How Will AI Support Sales Managers & Their Teams in 2024 32:30

7M ago32:30

32:30

In this episode, Ray Makela, General Manager of Sales Training at SRG, a Part of SBI sits down with Craig Hanson, the Senior Director of Marketing Strategy at Gong. Gong has been trusted by thousands of companies worldwide to support their go-to-market strategies and grow revenue efficiently through a single, integrated platform. In this discussion…

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Ep190 Paul Brand, Convex: Execution is everything 37:17

8M ago37:17

37:17

Today’s episode is a real treat. That’s because I’m talking to an underwriter with encyclopaedic knowledge and over thirty-five years in the insurance industry. But what makes this interview special is that I am talking to someone with huge experience but very specifically the opportunity to put all that experience into practice for a second time. …

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Unlocking 2024 SKO Impact: Strategies for Year-Round Sales Success 53:19

8M ago53:19

53:19

Get actionable SKO insights, real-world examples, and a sprinkle of planning tips to set you up for a winning year. Featured in this episode: Ray Makela, CEO of the Sales Readiness Group, and Sam Herring, Vice President and General Manager at Intrepid.

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Ep189 Tom Hoad Howden Ventures: Professionalising Innovation 40:56

8M ago40:56

40:56

Innovation is something we all talk about but something that is notoriously hard to do in insurance. That’s hardly surprising because in our industry we prize and incentivise all the things that are the effective opposite of innovative. We reward stable and predictable when, at least at the beginning, most innovative ventures are likely to be highl…

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Ep188 Nick Cook BMS: Pedal Flat to the Floor 43:38

8M ago43:38

43:38

Given the nature of the people I talk to on this show, it’s fair to say that most of my guests are moving pretty fast. Well, in a fast-paced industry today’s guest someone who is moving noticeably faster than others. Nick Cook of BMS Group has trebled the size of this broking business in four years. And BMS has just completed a major refinancing de…

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Accelerating Sales Cycles with Data-Driven Management Strategies 52:16

8M ago52:16

52:16

Empower sales managers with pull-based strategies and effective coaching to navigate a conservative buying landscape. Featured in this episode: Ray Makela, CEO of the Sales Readiness Group, Craig Simons, Director of Growth at Allego, and Nick Toman, Chief Product and Strategy Officer AT SBI.

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Ep187 Alistair Wood CEO Hampden Capital: Selling an improved Lloyd’s product 35:41

9M ago35:41

35:41

Today’s guest runs a business that has been a cornerstone of the Lloyd’s market for a generation and has a pedigree that stretches a long way further back than that. Alistair Wood is the CEO of Hampden Capital and also Hampden Agencies, the largest of the Lloyd’s Members’ Agents, with over £2 billion in funds under management. Because Hampden is a …

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Ep186 Todd Davison & Keir Cox of Purbeck Insurance: Introducing Personal Guarantee Insurance 48:42

9M ago48:42

48:42

Normally I interview well-known senior executives in the global insurance industry, often with long and distinguished track records and a public persona within our sector, but today I’m talking to two people who I would expect only a few of the regular Voice of Insurance listeners to know. They’re here because I think what they have achieved to dat…

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How to Leverage Generative AI in Sales? (with Real-Life Examples) 38:55

9M ago38:55

38:55

Discover the intricacies of generative AI and practical applications in the sales industry to improve reps' performance and increase deal success rate. Listen to SRG's General Manager, Ray Makela, sit down with Connor Grennan, the Dean of the Business School at the NYU Stern School, to discuss how the latest advancements in artificial intelligence …

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Ep185 Paul Bantick, Global Head of Cyber Risk, Beazley: Providing for Cyber growth 48:40

9M ago48:40

48:40

Cyber is rightly never far from the news. It’s a class of business that’s only 15 years old, but is already producing annual income in the billions of dollars for many insurers and reinsurers. Today’s guest is Paul Bantick, Global Head of Cyber Risks at Beazley Beazley’s gross cyber income was already well over a billion dollars in 2022 and is stil…

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SRG Unplugged What We Learned from SES Experience 2023 13:35

9M ago13:35

13:35

Tune in as the SRG team shares their personal impressions and key takeaways from SES Experience 2023. This episode offers a candid look at the future of Sales Enablement and modern sales strategies through the lens of industry leaders.

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