Join Ben, Frankie, and Tim as they discuss media and other happenings going on in the world.
…
continue reading
…
continue reading
The Unchurned podcast brings you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge. The CS & BS series is a part of the Unchurned podcast wherein, with each episode, our hosts - Kristi Faltorusso, Jon Johnson, Josh Schachter, and special guests uncover the secrets of top leaders and innovators of companies so that you can advance your career and the performance of your customer success team. Unchurned, and the CS&BS series, ...
…
continue reading
The show where the takes are colder than your freezer...
…
continue reading
Produced by Partners for Dignity & Rights, we explore and celebrate the work of poor people's movements, particularly in the US. We highlight innovative and powerful organizing campaigns and community building led by women, LGBTQ folks, Black communities and other people of color, that are pushing the boundaries and have the potential to transform this society.Hosted by Max Rameau, a Haitian-born Pan-African theorist, campaign strategist, organizer, author and member of Pan-African Community ...
…
continue reading
In Impact Europe's Sound Funding podcast, host Ryan Grant Little talks to leading European impact investors about how they power social and environmental impact to create a better world.
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Why Do We Question the Value of Customer Success? ft. Brett Queener (Bonfire Ventures)
46:02
46:02
Play later
Play later
Lists
Like
Liked
46:02
#updateai #customersuccess #saas #business Brett Queener, Managing Director at Bonfire Ventures joins Kristi Faltorusso & Josh Schachter to shed light on the challenges faced by startups, the significance of customer success, and the transformative impact of AI in the industry. Brett shares insights from his extensive experience being on 15 boards,…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Maximize ROI with Outcome-Based Scoring ft. Brent Grimes (Reef.ai)
44:53
44:53
Play later
Play later
Lists
Like
Liked
44:53
#updateai #customersuccess #saas #business Brent Grimes, Founder and CEO at Reef.ai joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter. Brent shares insights on outcome-based scoring for customer health and the power of leveraging data for predictive modeling in customer success. They also discussed the potential future con…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Balancing efficiency and human touch in customer interactions ft. Julio Franco (Zappi)
55:09
55:09
Play later
Play later
Lists
Like
Liked
55:09
#updateai #customersuccess #saas #business Hosts Kristi Faltorusso, Jon Johnson and Josh Schachter are joined by Julio Franco, Chief Customer Officer of Zappi. They discuss the hurdles of educating customers on best customer success practices, the struggle to invest in customer education and consulting services, and the need for systematizing and r…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Puerto Rico & Hawai'i: Building Power with Energy Democracy With Keani Rawlins-Fernandez, Ruth Santiago, Todd Yamashita, & Niki Franco
54:56
54:56
Play later
Play later
Lists
Like
Liked
54:56
Today on the show: a special panel discussion addressing the questions: How can communities build power in the face of colonization, natural disasters, and corporate profiteering? In Puerto Rico and the Hawaiian island of Molokai, residents have been grappling with some of the highest energy costs in the nation, while for-profit utilities amass rec…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Dating, CS & Banter ft. Ben Winn (FirstMark)
42:05
42:05
Play later
Play later
Lists
Like
Liked
42:05
#updateai #customersuccess #saas #business Ben Winn, Director of Community at FirstMark, joins Kristi Faltorusso & Josh Schachter to explore the dynamic landscape of venture capital, AI in customer success, and the challenges faced by early-stage companies. They also banter about their grades, dating apps, and much more. Timestamps 0:00 - Preview, …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Demystifying Customer Needs ft. Alex Turkovic (The Digital Customer Success Podcast)
51:22
51:22
Play later
Play later
Lists
Like
Liked
51:22
Alex Turkovic joins Jon Johnson, and Kristi Faltorusso to delve into the intricacies of customer success management (CSM), the disconnect between customer experience strategies and practical implementation, the role of emotional intelligence in business decisions, tackling data quality and management & much more. Timestamps 0:00 - Preview, BS & Int…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Is Prioritizing CSM Health the Key to Customer Happiness? ft. Paulina Staszuk
44:19
44:19
Play later
Play later
Lists
Like
Liked
44:19
#updateai #customersuccess #saas #business Customer success leader, Paulina Staszuk joins hosts Jon Johnson and Josh Schachter to delve into the critical importance of a structured onboarding process for new employees and its impact on successful customer relationships. They also share humorous banter and insights about creating a positive employee…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Can Revenue-Driven Practices Lead to Customer-Centric Growth? Ft. Aaron Thompson (SuccessHACKER)
50:53
50:53
Play later
Play later
Lists
Like
Liked
50:53
#updateai #customersuccess #saas #business Customer success roles fall short of true value creation. The industry has inadvertently boxed itself into creating safe, activity-based roles rather than ones driven by tangible outcomes and accountability. It's time to rethink and reinvent the essence of customer success. Aaron Thompson, CRO, SuccessHACK…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Changing the World Through Abolition: Manju Rajendran of Durham Beyond Policing
38:39
38:39
Play later
Play later
Lists
Like
Liked
38:39
Host Max Rameau talks with Manju Rajendran of Durham Beyond Policing. Together, they discuss the landscape of organizing in North Carolina, abolition, healing justice, and the work of building and maintaining community. Manju Rajendran is a facilitator, trainer, conflict transformation practitioner, and organizer with 27 years of local, state, regi…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Can AI Insights Transform Tech Touch Customer Success? ft. Sam Loveland (Salesloft)
47:47
47:47
Play later
Play later
Lists
Like
Liked
47:47
#updateai #customersuccess #saas #business Sam Loveland, Chief Customer Officer at SalesLoft, joins Jon Johnson, User Testing and Michael Forney, VP of CS at Responsive to delve into the intersection of AI and customer success. From leveraging generative AI to the challenges of managing multiple AI tools, the conversation unravels key insights and …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Bosses Don’t Understand the Role of CSMs Ft. Alok Shukla (FunnelStory)
47:19
47:19
Play later
Play later
Lists
Like
Liked
47:19
#updateai #customersuccess #saas #business Alok Sharma, CEO of Funnel Story AI, joins Josh Schachter, Founder & CEO of UpdateAI, and Jon Johnson, Principal CSM of UserTesting, to discuss the strategic role of CSMs in using technology to drive business outcomes. With a blend of humor, insightful discussions, and practical takeaways, Alok shares his …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Using Data-Driven Content to Serve Customers ft. Nikola Mijic (Founder, Matik)
29:25
29:25
Play later
Play later
Lists
Like
Liked
29:25
In this unchurned conversation, Nikola Mijic, the Founder of Matik joins Josh Schachter. Both of them dive into how Nikola got into the world of CS, and his experience working at LinkedIn and also discuss: 0:00 - Meet Nick & how health scores help predict customer churn risk 7:00 - Working at LinkedIn inspired Nick's startup journey 13:03 - Nick's …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
CS Meetups, Post-sales Success and Future of Work Ft. John Gleeson (Success Venture Partners)
47:57
47:57
Play later
Play later
Lists
Like
Liked
47:57
#updateai #customersuccess #saas #business John Gleeson, the founder of Success Venture Partners joins Josh Schachter, founder of UpdateAI to share his startup investment thesis, the need to deeply understand customers and the potential for software to enter underserved spaces. The conversation also delves into the future of technology, job prospec…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How to Gain Control of Your Customers and Win Trust ft. Damien Howley
23:45
23:45
Play later
Play later
Lists
Like
Liked
23:45
Josh Schachter sits down with Damien Howley, author of "Control Your Customer: A Guidebook for Customer Success Managers". Damien explains the concept of "controlling your customer", the STO framework for segmenting customer contacts, the importance of celebrating every win, and the value of quantifying the customer's gain from a product. Timestamp…
…
continue reading
Eyal Solomon (@EyalSolomo44643) is the CEO and co-founder of Lunar, an open-source platform which bills itself as the “first reverse API gateway.” Lunar allows engineering teams to monitor, manage, and optimize API consumption. According to Eyal, it’s very easy to integrate with APIs, but difficult to keep them maintained, and there was a clear nee…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Stop Cop City! Kamau Franklin of Community Movement Builders
50:24
50:24
Play later
Play later
Lists
Like
Liked
50:24
Host Max Rameau talks with Kamau Franklin of Community Movement Builders, Inc and Black Power Media. Together, they discuss the movement to Stop Cop City, its national relevance, and the strategy behind the movement. They also discuss creating accessible political media, and what Kamau's learned from his time in Palestine. Kamau Franklin is the fou…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Industry Realities and Frontline Insights on Pulse 2024 from Gainsight's Nick Mehta
28:53
28:53
Play later
Play later
Lists
Like
Liked
28:53
Customer success icon Nick Mehta, CEO of Gainsight, joins our hosts Kristi Faltorusso, Jon Johnson, & Josh Schachter for a candid conversation packed with insights on the evolving CS landscape. From a sneak peek at Pulse 2024 to the future of AI in CS, Nick brings his trademark wit along with wisdom on key trends like:- The changing job market and …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Intersecting Customer Success and Account Management for Value Delivery ft. Emily Lockhart (Percona)
35:48
35:48
Play later
Play later
Lists
Like
Liked
35:48
Emily Lockhart, VP of Customer Success at Percona, joins the hosts Kristi Faltorusso, & Josh Schachter. They discuss the importance of value delivery in partnerships, building proactive customer relationships, utilizing AI and technology to enhance efficiency, and automating playbooks, hiring for CS roles. Kristi also explains the differenc…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Are Customer-Centric Strategies a Solution to Customer Crisis? ft. Seth Terbeek (DrFirst)
51:22
51:22
Play later
Play later
Lists
Like
Liked
51:22
Seth Terbeek, VP of Customer Transformation at DrFirst joins Josh Schachter & Jon Johnson to emphasize the- Importance of journey mapping and scaling - Challenges around value creation and management - Necessity of proving the value of your CS department - Importance of open-ended questions when interacting with customersSeth emphasizes failing for…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Metadata Management: DataHub with Shirshanka Das
36:56
36:56
Play later
Play later
Lists
Like
Liked
36:56
Shirshanka Das (@shirshanka) is the CTO of Acryl Data and founder of DataHub, which bills itself as the #1 open-source metadata platform. It enables data discovery, data observability and federated governance to help tame complex data ecosystems. Shirshanka first developed DataHub while at LinkedIn, but has grown it into an independent project with…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Can We Set up Fair Expectations for Customer Success? Ft. Mike Sasaki
50:45
50:45
Play later
Play later
Lists
Like
Liked
50:45
Mike Sasaki, a seasoned CCO joins the hosts Kristi Faltorusso and, Jon Johnson to discuss the complexities of engaging with executives, the importance of domain expertise, leadership's role in fostering an authentic workplace, and the significance of understanding a company's culture and core values. Timestamps 0:00 - Preview & Intros 2:25 - …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Should Sales and Customer Success Teams Align on Customer Success Plans? ft. Alex Farmer (Nezasa) & Michael Forney (Responsive)
52:12
52:12
Play later
Play later
Lists
Like
Liked
52:12
#updateai #customersuccess #saas #business Alex Farmer, CCO at Nezasa, & Michael Forney, VP CS at Responsive join the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter. They discuss:- Challenges of constant employee turnover- Aligning Sales & CS on Success Plans- Strategies for successful cross-functional collaboration- Role of AI i…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Take Your Own Advice: vlcn with Matt Wonlaw
31:58
31:58
Play later
Play later
Lists
Like
Liked
31:58
After his first child was born, Matt Wonlaw (@tantaman) imagined giving his son life advice. What kind of life did he want his kid to lead? At the time, he was working for Facebook, and he decided that his own life needed a change in direction. So Matt started vlcn, aka Vulcan Labs, a research company that develops open-source projects like CR-SQLi…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Customer-Centric Operations at the Heart of Customer Delight ft. Jonathan Corbin (former Global VP of CS & Strategy HubSpot)
31:10
31:10
Play later
Play later
Lists
Like
Liked
31:10
Building customer relationships is a foundational pillar of ensuring business success. Over time, as the company's business grows, maintaining this initial touchpoint with each of the customers from a widespread pool of customers serves as a challenge. Dealing with such an issue needs the backing and support of people who form a close-knit team. Jo…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Increase Retention by Turning Ex-Employees into Empowered Partners ft. Kris Sundberg (Restaurant365)
43:12
43:12
Play later
Play later
Lists
Like
Liked
43:12
#updateai #customersuccess #saas #business Kris Sundberg, the Senior VP of Customer Success at Restaurant365 joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter. They discuss how they leverage AI for predictive analysis, the potential benefits of benchmarking and data insights for competitors in the market, and the impact of…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Secret Sauce: Amplication with Yuval Hazaz
31:22
31:22
Play later
Play later
Lists
Like
Liked
31:22
Amplication is an open-source development platform for scalable and secure Node.js applications. It allows engineers to skip writing boilerplate code and offers the flexibility to customize and add components. Amplification was created by Yuval Hazaz (@Yuvalhazaz1), a veteran developer who determined that low-code platforms save time but restrict f…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Driving Customer Success with $1 Billion in Verified Customer Value and Insights ft. Elisabeth Zornes (Autodesk)
47:31
47:31
Play later
Play later
Lists
Like
Liked
47:31
Elisabeth Zornes, Chief Customer Officer at Autodesk joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter to explore the challenges and strategies in articulating and delivering value to customers. Timestamps 0:00 - Preview 0:58 - BS & Intros 3:30 - How does a CCO work with customers? 4:40 - Where is Kate Middleton? 7:00 - Ma…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Exploring Diverse Customer Views Using Cross-Functional Expertise ft. Jill Sawatzky (CCO, Thought Industries)
46:13
46:13
Play later
Play later
Lists
Like
Liked
46:13
Jill Sawatzky, the Chief Customer Officer at Thought Industries joins Jon Johnson and Josh Schachter, as they discuss the impact of rotating leaders within an organization aiming to gain empathy and cross-functional skills. They also explore the importance of in-person customer interactions and continuously enhancing the customer experience to meet…
…
continue reading
OpenBB is an open-source investment research platform created by Didier Lopes (@didier_lopes). OpenBB grew out of a project called Gamestonk Terminal that Didier began working on shortly before the Gamestop short squeeze in January 2021. Today, OpenBB has evolved into an infrastructure platform that allows users to build extensions and access finan…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Should we ease the workload of superhero customer success managers? ft. Sarah Parker (BetterUp)
37:25
37:25
Play later
Play later
Lists
Like
Liked
37:25
#updateai #customersuccess #saas #businessSarah Parker, SVP, Global Customer Success at BetterUp joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter. They discuss the need for a transition from high-touch to low-touch customer interactions and the mindset shift required for CSMs for a self-service approach.Timestamps0:00 - P…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Identifying Overwhelm in the Catch-All Role of CSMs ft. Carie Buchanan (Popmenu)
48:23
48:23
Play later
Play later
Lists
Like
Liked
48:23
Unchurned is presented by UpdateAICarie Buchanan, the Chief Experience Officer (CXO) at Popmenu, participates in CS & BS conversations with the hosts Kristi Faltorusso and Josh Schachter. They discussed the technology landscape in Atlanta and Carie's experiences while working at big companies like Google, Microsoft, Salesforce, and ERPs. The conver…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Robust Observability: OpenTelemetry with Austin Parker
35:01
35:01
Play later
Play later
Lists
Like
Liked
35:01
OpenTelemetry is an open-source observability framework for collecting and managing telemetry data. OpenTelemetry has been more successful than expected, becoming the second fastest growing project in the CNCF. It allows for flexibility and avoids vendor lock-in, making it attractive to startups and large enterprises alike. On today’s show, Eric (@…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Dissecting the Synergy Between Customer Success & Account Management ft. Zoe Marshall (Arbor)
43:22
43:22
Play later
Play later
Lists
Like
Liked
43:22
Jon, Josh, and our guest Zoe Marshall, Head of Account Management at Arbor dissect the challenges of scale, the art of customer success in the account management landscape, and the promise of EdTech while sharing some light-hearted moments discussing British royalty trivia. Timestamps0:00 - Preview0:58 - Intros & BS4:40 - Arbor Education 8:45 - Zoe…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Never Build Permissions Again: OPAL with Or Weis
37:15
37:15
Play later
Play later
Lists
Like
Liked
37:15
OPAL is an open-source administration layer for Policy Engines such as Open Policy Agent (OPA). OPAL provides the necessary infrastructure to load policy and data into multiple policy engines, ensuring they have the information they need to make decisions. Today, we’re talking to Or Weis (@OrWeis), co-creator of OPAL and co-founder of Permit, the e…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Influencing Customers and Organizational Dynamics ft. Jess Cohen (UpdateAI)
46:40
46:40
Play later
Play later
Lists
Like
Liked
46:40
#updateai #customersuccess #saas #businessJess Cohen, Head of CS and Community at UpdateAI, joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter. The conversation touches on topics ranging from the complexities of working in customer success and the importance of guiding clients without giving them answers, to using emojis in…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Ben DeVries of Impact Europe - Sound Funding Ep. 25
33:35
33:35
Play later
Play later
Lists
Like
Liked
33:35
Welcome to episode 25 of Sound Funding! This is a very special episode, it's the very last one and it's a crossover episode with our other podcast Impact People, so host Ryan Grant Little is our guest on this episode. He talks to our Ben DeVries about the many hats he wears (founder, investor, consultant, podcast host) and plans for the future.…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Is Consistent Segmentation the Key To Customer Success? ft. Ryan Seams (Assembly AI)
50:47
50:47
Play later
Play later
Lists
Like
Liked
50:47
#updateai #customersuccess #saas #business Ryan Seams, Head of Customer Success at Assembly AI joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter to discuss why you need to meet customers where they are at, the importance of having a consistent customer segmentation across teams and much more. Timestamps 0:00 - Preview 1:01…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Are CSMs with Experience Not as Good as Those with Expertise? ft. Szuyin Leow (Transcend)
46:28
46:28
Play later
Play later
Lists
Like
Liked
46:28
#updateai #customersuccess #saas #business Szuyin Leow, VP of Customer Experience at Transcend joins the hosts Kristi Faltorusso, Jon Johnson & Josh Schachter. They discuss the importance of hiring subject matter experts in customer success and the impact of personal experiences on professional development. Timestamps 0:00 - Preview 0:3…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Oxygen Deprivation: FerretDB with Peter Farkas
33:55
33:55
Play later
Play later
Lists
Like
Liked
33:55
FerretDB enables users to run MongoDB applications on existing Postgres infrastructure. Peter Farkas (@FarkasP), co-founder and CEO of FerretDB, explains the need for an open source interface for document databases. Peter also discusses the licensing change of MongoDB and the uncertainty it created for users. He emphasizes the importance of open st…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Non-Chaotic Way of Onboarding Customers for Success ft. Paul Holder (OnRamp)
36:58
36:58
Play later
Play later
Lists
Like
Liked
36:58
Paul Holder, CEO of OnRamp, joins the hosts Kristi Faltorusso, Mickey Powell, Jon Johnson & Josh Schachter. They discuss how OnRamp is designed to streamline the onboarding process for customers. The conversation covers the shift from viewing customer success as a cost center to recognizing its role in driving growth and revenue. From Paul's …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Duke of SQLite: Litestream with Ben Johnson
34:14
34:14
Play later
Play later
Lists
Like
Liked
34:14
Ben Johnson (@benbjohnson) is the creator of Litestream and LiteFS, two open-source disaster recovery solution for SQLite. Litestream is designed to provide continuous backups for SQLite databases by streaming incremental changes, allowing for easy data recovery in the event of a server crash. LiteFS, on the other hand, is built on LiteStream but u…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
AI Automation for Scaled Customer Success ft. Bethany Stachenfeld (Sendspark)
52:12
52:12
Play later
Play later
Lists
Like
Liked
52:12
Send Kristi, Jon, Mickey & Josh a message - https://www.speakpipe.com/UnchurnedPodcast Watch the banter on YouTube - https://youtu.be/Y8B6do0iado Tired of answering the same customer queries over and over again? How about cloning yourself? Let's hear from our guest, Bethany Stachenfeld, Co-founder & CEO of Sendspark, about scaling personal touch wi…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Reality of Career Growth: Everyone Does CS ft. Ejieme Eromosele (Success In Black, Quiq)
50:40
50:40
Play later
Play later
Lists
Like
Liked
50:40
As the GM, of EMEA at Quiq, Ejieme, our guest on this episode leads the growth and expansion, while also serving as the executive sponsor of the culture committee. She is also the founder of Success in Black, an award-winning platform to advance diversity, equity, and inclusion in customer success. She is also an active angel investor and advisor t…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Rust Never Sleeps: Tonic with Lucio Franco
36:24
36:24
Play later
Play later
Lists
Like
Liked
36:24
Tonic is a native gRPC implementation in Rust that allows users to easily build gRPC servers and clients without extensive async experience. Tonic is part of the Tokio stack, which is a library that provides an asynchronous runtime for Rust and more tools to write async applications. Today, Lucio Franco (@lucio_d_franco) of Turso joins the podcast …
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Will 2024 Mark the End of Generalist CSM Roles?
48:48
48:48
Play later
Play later
Lists
Like
Liked
48:48
We are heading in 2024! In this episode, our hosts Josh Schachter, Kristi Faltorusso, Jon Johnson & Mickey Powell debate whether there will be a decline in the role of the generalist Customer Success Manager (CSM) in 2024. 00:00 - Preview & Intro 01:08 - Jon is sensitive about his music 08:16 - Everyone shares their lows and highs of 2023 20:50 - K…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
The Social Miracle: rqlite with Philip O’Toole
43:02
43:02
Play later
Play later
Lists
Like
Liked
43:02
rqlite is a lightweight, distributed relational database built on Raft and SQLite. Founder Philip O’Toole (@general_order24) decided to combine these technologies while working at a startup years ago. The startup no longer exists, but rqlite is going strong. Today, Philip is an engineering manager at Google, while he continues to be the driving for…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Supercharge Revenue Growth By Automating Renewals ft. Mathew Cagney (Renewtrak)
45:52
45:52
Play later
Play later
Lists
Like
Liked
45:52
Send Kristi, Jon, Mickey & Josh a message - https://www.speakpipe.com/UnchurnedPodcast Watch the banter on YouTube - https://youtu.be/f21ShT6YZA0?feature=shared Join our upcoming FREE Pranayama Sessions for the CS community by signing up here: https://lu.ma/updateai_breathwork Wouldn't life become a breeze if renewals could be automated? Well, Rene…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
Embracing Customer Success Enablement ft. Eric Kingsbury (Founder, Retain Solutions)
46:21
46:21
Play later
Play later
Lists
Like
Liked
46:21
Send Kristi, Jon, Mickey & Josh a message - https://www.speakpipe.com/UnchurnedPodcast Watch the banter on YouTube - https://youtu.be/N22Id931Tb4 Join our upcoming FREE Pranayama Sessions for the CS community by signing up here: https://lu.ma/updateai_breathwork The role of the customer success team evolves at each stage of the startup. Eric Kingsb…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
A World Without Police: Geo Maher, Andrew Hairston, & Tafari Melisizwe
1:22:14
1:22:14
Play later
Play later
Lists
Like
Liked
1:22:14
DSC Communications Coordinator Tafari Melisizwe and Coordinating Committee Member Andrew Hairston of Texas Appleseed join organizer, writer, and radical political theorist Geo Maher for a robust conversation on policing and social justice movements. The episode begins with Geo laying out the ideas of his book A World Without Police, and then contin…
…
continue reading
![Artwork](/static/images/128pixel.png)
1
How All Roads Led a Gainsight AE to UpdateAI ft. Kristie Gaunt (UpdateAI)
44:45
44:45
Play later
Play later
Lists
Like
Liked
44:45
Send Kristi, Jon, Mickey & Josh a message - https://www.speakpipe.com/UnchurnedPodcast Watch the banter on YouTube - https://youtu.be/N22Id931Tb4 Join our upcoming FREE Pranayama Sessions for the CS community by signing up here: https://lu.ma/updateai_breathwork Mickey is back! & Let's welcome Kristie Gaunt to the UpdateAI Squad! Kristie had been a…
…
continue reading