Best Oversell Podcast Podcasts (2024)

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Ep #289: Hearing NO Gracefully 47:32

8h ago47:32

47:32

If you’re getting "nos" on your consults, you know how tempting it can be to take it personally and end the conversation. However, this moment is the perfect opportunity to show them the real value of coaching by demonstrating love, compassion, curiosity, and zero judgment. To do that, you must learn how to hear "no" gracefully. I walk you through …

1
#132 - Rebranding, Team Lead Pay, and GMB: Your Questions, Answered 39:28

21h ago39:28

39:28

It’s June Q&A time, as John tackles strategies for increasing revenue per plumber and HVAC technician, tracking key performance indicators (KPIs), and tips for managing warehouse inventory and consignment. He’ll also get into hiring team leads, implementing incentive-based compensation plans, rebranding strategies after acquisitions, and navigating…

1
Ep #288: Increasing Your Capacity and Capability 50:48

8d ago50:48

50:48

Just as much as I believe all humans are inherently worthy, I equally deeply believe we have infinite potential. We’re just not used to tapping into our full capacity and capability, especially when our brains try to tell us we’re not smart enough or that we don’t have the time, energy, or skills to create what we want. Join me this week as I walk …

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#131 - The AI Call Center Revolution with Avoca Founder Tyson Chen 48:52

9d ago48:52

48:52

Join John Wilson and Jack Carr on 'Owned and Operated' as they look into the cutting-edge world of AI-powered call centers for home service businesses with Tyson from Avoca AI. Discover how AI is transforming the efficiency and effectiveness of call centers in the trades, optimizing everything from after-hours calls to specialized CSR allocation. T…

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Ep #287: Counting Renewals as Revenue 21:26

16d ago21:26

21:26

Despite what you might have been told elsewhere, renewals count as revenue. I hear from clients way too often that they don't celebrate renewals because it doesn't feel like they count as real revenue. But dismissing the significance of your successful renewals isn't helping you grow your business. Tune in this week to discover why renewals are the…

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#130 - Unlocking High Average Ticket Sales in HVAC and Plumbing 39:48

15d ago39:48

39:48

Join John and Jack as they talk about hitting major milestones, training programs, and strategies that have significantly increased their average ticket sales. Learn about the importance of call-by-call management, creating effective options for customers, and improving service quality. We also discuss exploring customer needs early, the impact of …

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Ep #286: Turning Objections into Value with Sarah Hall 42:44

23d ago42:44

42:44

Sarah Hall is a general life coach who is in the first nine months of her business. In these initial months of launching her coaching practice, she’s gone from a complete beginner to a coach confident enough to overcome objections. Many people spend years not understanding how to improve their consults, and that’s why I love when coaches like Sarah…

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#129 - Generating Leads for Home Service Businesses: Digital Marketing with Sam Preston 32:17

22d ago32:17

32:17

Today's episode features a special guest, Sam Preston, CEO of Service Scalers. Join us as Sam visits our shop and shares his insights on revolutionizing home service marketing. We discuss the evolution from traditional marketing methods to leveraging digital strategies, AI, and SEO to drive leads and business growth. Learn about the challenges and …

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Ep #285: Taking a Break, Slowing Down, and Resting Done Well 46:24

30d ago46:24

46:24

As we near summertime, you might be faced with clients who have objections to coaching that sound something along the lines of, “It’s just not a great time to coach because I’m going on vacation, the kids are at home, or I just don’t have big goals for the summer.” If you’re at a loss for what to do when people pass on coaching with you for this re…

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#128 - How to Use AI for Home Service Business Success 44:16

29d ago44:16

44:16

In this episode of 'Owned and Operated,' Jack and John revisit their previous discussion on how to use and integrate AI into their home service business endeavors, analyzing its transformative impact over the past few months. They reflect into their experience with Avoca, an AI-driven call center software, and discuss its role in enhancing CSR coac…

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Ep #284: Fully Booked AND Six Figures 43:25

1M ago43:25

43:25

If you currently believe it’s impossible for you to be fully booked and make six figures because of your specific life circumstances or the energy you would have to expend to make it happen, you’re not alone. The great news is that becoming fully booked as a six-figure coach isn’t about the how. It’s all about the mindset you cultivate along the wa…

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#127 - May Q&A Session with John Wilson 34:12

1M ago34:12

34:12

Join John Wilson on this special episode of 'Owned and Operated' as he dives into the world of home service businesses, focusing on plumbing, HVAC, and electric growth. It’s the end of the month and that means it’s time for John’s first Live Q&A with questions from the OaO private Facebook group! He answers pre-submitted questions about building bu…

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#126 - Plumbing Dreams, Million Dollar Goals: How to Grow Your Home Service Business 29:31

1M ago29:31

29:31

Join John Wilson and Jack Carr in another episode of 'Owned and Operated,' where they dive deep into how to grow in the home service business; specifically residential plumbing, HVAC, and electric services. John discusses the challenges of thinking too small, the benefits of having substantial goals, and the potential of raising capital to scale op…

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Ep #283: Giving Yourself Too Much Time 40:01

1M ago40:01

40:01

One common thread among the thousands of coaches I’ve worked with is that many of you are giving yourselves way too much time for your goals. Whether you’re working toward your first 2K, 25K, or 200K, your timeframe is probably longer than it needs to be, and it’s time to collapse it. You might think giving yourself more time makes the process easi…

1
#125 - Enhancing Team Performance: The Role of Training and EOS 27:49

1M ago27:49

27:49

Is your home service using EOS and training to their full potential? Today on Owned and Operated, John and Jack talk about the need to replace unreliable vehicles with new vans, the benefits of leasing, and the recent whole company staff meeting aimed at clarifying company goals and values. They also explore the complexities of managing capacity is…

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#124 - How to Survive Disaster in Home Service Business Ownership 21:32

2M ago21:32

21:32

What happens when your Home Service Business ownership hits disaster, and how do you survive business hardship? Hard questions this week, as Owned and Operated hosts Jack and John tackle a question from the Owned and Operated private business owner group on Facebook to talk about navigating the murky water of when things go badly for your business.…

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Ep #282: MVP: Overselling 21:09

2M ago21:09

21:09

Even the most seasoned, well-intentioned entrepreneur or coach gets sucked into overselling. If your confidence has dipped or the milestones you’re trying to reach feel miles away, overselling might have become your not-so-secret weapon to land clients, and it’s most definitely not the answer. I uncover some of the sneaky overselling tactics that a…

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#123 - Overselling, Whiplash, and Capacity: Optimization in Home Service Businesses 39:21

2M ago39:21

39:21

In this episode of Owned and Operated, hosts John Wilson and Jack Carr share insights from running a home service business specializing in residential plumbing, HVAC, and electric growth, in podcast form. This week, the two talk strategies for managing capacity and fulfillment to keep up with sales, with the importance of focusing on core services …

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#122 - Unlocking Fencing Business Success: Insights from Cassie Niekamp 30:20

2M ago30:20

30:20

Cassie Niekamp returns for round two! The owner of a fencing business in Columbus, she and Jack Carr discuss the unique challenges and opportunities in the fencing industry, especially in relation to the economy and market diversification. They’ll also look into business models, B2B marketing strategies, operational efficiencies, and the significan…

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Ep #281: Keeping Your Energy up During a Launch 32:44

2M ago32:44

32:44

If you go into a launch full of energy and belief, but find yourself tanking along the way, especially if your launch isn’t going how you’d hoped, this episode is for you. My students are always surprised by how much coaching I have to do to maintain my energy during launches, and I’m sharing my insights with you today. Learn the importance of keep…

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#121 - Getting Off The Fence and Into Growth with Cassi Niekamp 32:37

2M ago32:37

32:37

In this episode of Owned and Operated, John and Jack welcome back Cassi Niekamp to the show, a home service entrepreneur who has significantly grown her business in the fencing business. Cassi shares her experience acquiring a 39-year-old home service business in Columbus, Ohio, and transforming it from a small-scale operation with outdated practic…

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#120 - Rich Jordan and Knowing What Your Real Business Is In Home Service 35:11

2M ago35:11

35:11

In this episode of 'Owned and Operated,' host John Wilson and guest Rich Jordan discuss the intricacies of running a home service business, focusing on the residential plumbing, HVAC, and electric sectors. They delve into the challenges of maintaining profitability in the HVAC installation sector, exploring the unpredictability of business demands,…

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Ep #280: Breaking through the $100K Plateau with Lauren Baptiste 1:01:08

2M ago1:01:08

1:01:08

This week, you’re hearing an interview with one of my most recent $200K earners, Lauren Baptiste. Lauren is a life coach for accountants, attorneys, and consultants whose work focuses on ending burnout. She joined the 200K Mastermind in November 2023, she’s on track to make over $350K this year, and she’s here today to share her journey with us. La…

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#119 - Surviving and Thriving in HVAC with Rich Jordan 26:20

2M ago26:20

26:20

In this episode of 'Owned and Operated,' host John Wilson and special guest Rich Jordan look into the specific challenges and strategies for home service businesses and HVAC, to navigate and thrive during the shoulder seasons. They explore Rich Jordan's journey from operating a business with $800,000 in sales to achieving nearly $20 million through…

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Bonus: What We Learned Coaching 25k-200k Earners in 200k Mastermind: Interview with the 1:1 Coaches 58:51

2M ago58:51

58:51

Now that the 200k Mastermind is unbundled, you get to invest in one-on-one coaching as an add-on to your experience. Join us on this episode as my 200k Mastermind coaches Courtney, Karen, Clare, Igor, and Jille share their insights on the value of one-on-one coaching inside this container. We’re exploring what students typically bring to these coac…

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#118 - 'Jack'ed' Up Leadership: Powering Through Home Service Business Challenges 26:23

2M ago26:23

26:23

In this episode of 'Owned and Operated', hosts John Wilson and Jack Carr dive into the critical topic of developing leadership within home service businesses. Sharing insights from their experiences in residential plumbing, HVAC, and electric services, they discuss the importance of evolving as a leader to meet the needs of a growing business. They…

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Ep #279: 156K in 12 Months to 128K in 3 Months by Result Focused Investing with Megan Wing 1:04:55

2M ago1:04:55

1:04:55

Megan Wing is a business coach for entrepreneurs and the creator of the Six Figure Systems framework. Coaching helped solidify and up-level her self-concept as a CEO, and she’s learned valuable lessons along the way about what it means to be in business. She went from making $156K all of last year to making $128K by the end of this first quarter, a…

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#117 - Leads and LSAs: The Post-Acquisition Journey to 5 Million 34:24

2M ago34:24

34:24

In this episode of Owned and Operated, John and Jack explores the intricacies of running a home service business, focusing particularly on residential plumbing, HVAC, and electric services. The episode kicks off with a nod to Service Scalers for their exemplary assistance in managing digital advertising for home service companies. The discussion de…

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#116 - SCORE! Navigating Success in Home Service Growth with Scorecarding 22:32

3M ago22:32

22:32

In this episode of Owned and Operated, John and Jack explore the intricacies of running a home service business, focusing particularly on residential plumbing, HVAC, and electric services. The episode kicks off with a nod to Service Scalers for their exemplary assistance in managing digital advertising for home service companies. The discussion del…

1
Ep #278: Mission Millionaire 40:59

3M ago40:59

40:59

Have you ever wondered why you should even want to make millions? What will your business look like at this level? And what skills would you need to develop along the way? Tune in this week to hear the ways I believe you can have a million-dollar business in my containers, a list of why I believe you should want to be a millionaire, what your busin…

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#115 - Turf, Territory, and Scaling Your Business with Johannes Hock 37:59

3M ago37:59

37:59

Today on the Owned and Operated podcast, the boys interview entrepreneur Johannes Hock, the Owner of an artificial turf company who lives in Austin, Texas. They discuss Johannes's background, how he got into the turf industry, the business model of turf companies, expansion plans, challenges of scaling, and the factors influencing the choice of new…

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#114 - Find Your Score! NPS, Customer Satisfaction, and Righting Wrongs 19:16

3M ago19:16

19:16

In this episode, John and Jack discuss their strategies for enhancing customer satisfaction through the implementation of the Net Promoter Score (NPS) system. They detail the comprehensive process of gathering feedback across every customer touchpoint, from marketing to accounting, aiming to turn customers into promoters. They also cover the practi…

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Ep #277: Unbundling 1:06:45

3M ago1:06:45

1:06:45

The 200k Mastermind is unbundling, and I’m here this week to tell you why and what this means for you. Join me this week as I walk you through my motives behind unbundling the 200k Mastermind and why this is the best news for you. You’ll learn what to expect from the 200k Mastermind moving forward, the difference between a simple bundled offer and …

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#113 - Fraud Unveiled: Navigating Small Business Scams & Safeguards 19:40

3M ago19:40

19:40

Join John and Jack as they delve into the topic of business fraud within small companies, focusing on home service industries. Discover how to identify and prevent fraud in this insightful podcast episode. Learn from John's firsthand encounters with external and internal fraud attempts, such as a shocking incident involving attempted blackmail via …

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#112- Breaking Down One of the Largest Home Service Companies in America 27:15

3M ago27:15

27:15

John and Jack highlight the importance and benefits of focusing on just one main service in a home service business to boost growth and success. John points to Leaf Filter as a standout example of a company that thrived by focusing exclusively on a specific service, implying that adopting a similar model of specialization and distribution could gre…

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Ep #276: Proven Results and the 200K Mastermind Data Study 1:26:14

3M ago1:26:14

1:26:14

My team and I have performed a data study of my 200K Mastermind, and we’ve spent weeks poring over the results. From its conception in 2019 to the current day and 646 students later, we have five years of 200K Mastermind data that is going to change the coaching industry forever. I don’t know any other coach who has done this extensive of a study, …

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