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NN/g UX Podcast

Nielsen Norman Group

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The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com
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Agency Accelerated is your go-to guide to growing your agency – quickly. Join award-winning marketer and strategist Stephanie Liu as she meets the minds behind the brands and talks to exceptional experts with decades’ worth of agency insights. Each episode is a toolkit full of practical how-to’s – from driving sales to telling stories – and revenue-boosting ideas that you can apply to your own business. Whether you’re an agency owner or a boss in the making, Agency Accelerated will help you ...
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Welcome to Keywords in Play, a joint collaborative podcast between Critical Distance and the Digital Games Research Association! In this series, we deliver interviews with writers, thinkers, makers, and critics working with games in an approachable and conversational format, suitable for fans, players, and critical thinkers alike.
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This week, Patrick and Tracy welcome Mike Chen, author of Marvel: What If . . . Marc Spector Was Host to Venom? (A Moon Knight & Venom Story). About Marvel: What If . . . Marc Spector Was Host to Venom? (A Moon Knight & Venom Story): Marc Spector is used to voices in his head. He’s used to waking up disoriented, unsure what his alters, Jake and Ste…
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This week, Patrick and Tracy welcome Curtis C. Chen, author of TRUE BLUE KANGAROO. About TRUE BLUE KANGAROO: Welcome to the spacefaring future, where humanity travels between planets with ease and has abused that power to establish outposts in some questionable places. Take Venus, for example: a sister world to Mother Earth, similar in size and gra…
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Product-centric design can be an efficient way to design interfaces, but it can often lead to disjointed and poorly optimized customer journey experiences. Kim Flaherty shares her recent research into journey-centric design, and insights on how a journey-centric design practice can help organizations overcome product-centric challenges. Report:Arch…
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This week, Patrick and Tracy welcome Two-Time Hugo Award winner Paul Weimer. About Paul Weimer: Paul Weimer is a Two-Time 2024 Hugo Award winner for Fan Writer and Fanzine (Editor). Not really a Prince of Amber, but rather, an ex-pat New Yorker living in Minnesota, Paul Weimer has been reading sci-fi and fantasy for over 40 years. An avid and enthu…
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With AI developing rapidly, and AI policy often lagging behind, calls for responsible tech design and development are louder and more public than ever. In this episode, Paige Lord offers some insight into ways UX professionals can play a role in creating ethical AI products and services. Learn more about Paige Lord: LinkedIn: https://www.linkedin.c…
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This week, Patrick and Tracy welcome John Jackson Miller, author of BATMAN: RESURRECTION. About BATMAN: RESURRECTION: The Joker is dead, but not forgotten. Gotham City is saved, but it is still not safe. By night, its new symbol of hope, Batman, continues his fight to protect the innocent and the powerless. By day, his alter ego, Bruce Wayne, wonde…
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This week, Patrick and Tracy welcome Luis Jaramillo, author of The Witches of El Paso. About The Witches of El Paso: 1943, El Paso, Texas: teenager Nena spends her days caring for the small children of her older sisters, while longing for a life of freedom and adventure. The premonitions and fainting spells she has endured since childhood are getti…
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This week, Patrick and Tracy welcome Martha Wells, author of the updated and revised version of Wheel of the Infinite. About the updated and revised version of Wheel of the Infinite: A traitor and a swordsman join forces to save the world from being rewritten into devastation. Every year the image of the Wheel of the Infinite must be painstakingly …
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Icons are popular components to incorporate into digital designs that can help simplify user experiences. But, not every icon is created equal. In this episode, Kate Kaplan shares the latest insights from her research on digital iconography which can be found in her new book, Digital Icons that Work. Learn more about Kate Kaplan: Bio | LinkedIn Her…
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This week, Patrick and Tracy welcome Peter F. Hamilton, author of Exodus: The Archimedes Engine. About Exodus: The Archimedes Engine: In a past age, humanity fled a dying Earth in massive ark ships. These searched the galaxy to find a new home. Then one fleet found Centauri, a dense cluster of stars teeming with habitable planets. Now, thousands of…
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Accessibility isn’t a novel concept, but in the realm of digital design, it's rare to find a product or service that's truly accessible to a broad audience with many needs. In this episode, Stéphanie Walter shares a bit about what got her interested in accessibility to begin with, what accessibility truly means in UX, some common misconceptions, an…
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This week, Patrick and Tracy welcome Stephanie Wrobel, author of THE HITCHCOCK HOTEL. About THE HITCHCOCK HOTEL: Alfred Smettle is not your average Hitchcock fan. He is the founder, owner, and manager of The Hitchcock Hotel, a sprawling Victorian house in the White Mountains dedicated to the Master of Suspense. There, Alfred offers his guests round…
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This week, Patrick and Tracy welcome Ken Liu, translator of Laozi’s Dao De Jing. About Laozi’s Dao De Jing: Laozi’s Dao De Jing was written around 400 BC by a compassionate soul in a world torn by hatred and ambition, dominated by those that yearned for apocalyptic confrontations and prized ideology over experience. By speaking out against the clev…
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This week, Patrick and Tracy welcome Unexploded Remnants, author of Elaine Gallagher. About Unexploded Remnants: Alice is the last human. Street-smart and bad-ass. After discovering what appears to be an A.I. personality in an antique data core, Alice decides to locate its home somewhere in the stargate network. At the very least, she wants to lay …
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This week, Patrick and Tracy welcome Hana Lee, author of ROAD TO RUIN. About ROAD TO RUIN: Jin-Lu has the most dangerous job in the wasteland. She’s a magebike courier, one of the few who venture outside the domed cities on motorcycles powered by magic. Every day, she braves the wasteland’s dangers—deadly storms, roving marauders, and territorial b…
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This week, Patrick and Tracy welcome Mary Robinette Kowal, author of Silent Spaces. About Silent Spaces: Silent Spaces: Tales from the Lady Astronauts is a collection of 9 short stories in the Lady Astronaut Series written by Mary Robinette Kowal, including one written just for this collection. With this campaign the book will be available in print…
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“If you squint hard enough, every problem is a prioritization problem.” -Harry Max UX professionals are often faced with the challenge of managing backlogged work and doing so with limited time, budget, and resources. In this episode, we chat with Harry Max about the common misconceptions with prioritization and how to get better at it over time. ⁠…
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Skye and Sadie discuss connecting with people and the dangers of transactional relationships. Buckle up, folks—it's about to get hilariously real! 🎙️ In the Pink Corner: It's Sadie Schafer. She's sharp, she's sassy, and she knows the ins and outs of dating as a stripper better than anyone. Get ready for some jaw-dropping stories and a whole lot of …
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This week, Patrick and Tracy welcome Lynne and Michael Damian Thomas, Co-Publishers/Co-Editors-in-Chief of UNCANNY MAGAZINE. About Uncanny Magazine Year 11: This One Goes to ELEVEN: Lynne M. Thomas & Michael Damian Thomas have run Kickstarters for the seven-time Hugo Award-winning and 2024 Locus Award-winning Uncanny Magazine Years One, Two, Three,…
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This week, Patrick and Tracy welcome Audrey Burges, author of A House Like An Accordion. About A House Like An Accordion: Keryth Miller is disappearing. Between the growing distance from her husband, the demands of two teenage daughters, and an all-encompassing burnout, she sometimes feels herself fading away. Actual translucence, though—that’s new…
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This week, Patrick and Tracy welcome Josh Malerman, author of Incidents Around the House. About Incidents Around the House: To eight-year-old Bela, her family is her world. There’s Mommy, Daddo, and Grandma Ruth. But there is also Other Mommy, a malevolent entity who asks her every day: “Can I go inside your heart?” When horrifying incidents around…
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This week, Patrick and Tracy welcome Peng Shepherd, author of ALL THIS AND MORE. About ALL THIS AND MORE: Meek, play-it-safe Marsh has just turned forty-five, and her life is in shambles. Her career is stagnant, her marriage has imploded, and her teenage daughter grows more distant by the day. Marsh is convinced she’s missed her chance at everythin…
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This week, Patrick and Tracy welcome Bonnie Jo Stufflebeam, author of GRIM ROOT. About GRIM ROOT: On the set of The Groom, a group of women must compete for the heart of Midwestern bachelor Tristan by spending a week in a haunted house. Divorcee Linda, resigned to her role as the show’s underdog, finds her resolve cracking when she begins to fall f…
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This week, Patrick and Tracy welcome Sarah Pinsker, author of Haunt Sweet Home. About Haunt Sweet Home: When aimless twenty-something Mara lands a job as the night-shift production assistant on her cousin’s ghost hunting/home makeover reality TV show Haunt Sweet Home, she quickly determines her new role will require a healthy attitude toward duplic…
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Expanding into global markets is a key priority for companies in today's interconnected world. While many companies rely on translations for their digital platforms, this is just one aspect of effective global expansion. In this episode, we're joined by Feifei Liu, International UX Researcher at NN/g. She discusses the importance of cross-cultural …
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This week, Patrick and Tracy welcome Ari Marmell, author of Dust, Obelisks, Book One. About Dust, Obelisks, Book One: For Flight Engineer Cynthia Han and her fellow astronauts aboard the International Space Station, Expedition 81 has proved as mundane as space travel ever gets. Yes, this would be Cynthia’s final NASA mission, for reasons she’s so f…
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This week, Patrick and Tracy welcome Maurice Broaddus, author of Black Panther: T’Challa Declassified. About Black Panther: T’Challa Declassified: He’s a king, a hero, a loving brother and son, a husband to a goddess. The orphan king—the Haramu-Fal—and the Damisa-Sarki. And a man facing his doubts, his failures, and his destiny. Revisit the life of…
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This week, Patrick and Tracy welcome Tim Akers, author of The Eccentrics. About The Eccentrics: Led by the eighth incarnation of Nikola Tesla, the Society of Eccentric Geniuses protects the Mundane world from the horrors of the Gestalt, a timeline of the future that never was. Powered by SCIENCE and steam, the Eccentrics travel the world in their a…
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In this episode, we dive into User Interviews with Steve Portigal, discussing their critical role in product development and design research. User interviews, a qualitative method, involve conversations with users to gather insights about their experiences, behaviors, and needs. We discuss the benefits of this approach, such as deep user empathy an…
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This week, Patrick and Tracy welcome Charlie Huston, author of CATCHPENNY. About CATCHPENNY: Sidney Catchpenny has had a bad run. Laid low by a years-long bout of debilitating depression, he’s all but squandered his reputation as one of the most uniquely talented thieves in LA. There aren’t many who can do what Sid does. He’s a sly, a special kind …
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This week, Patrick and Tracy welcome Madeleine Roux, author of What If…Loki Was Worthy?. About What If…Loki Was Worthy?: Thor—Son of Odin, God of Thunder, Wielder of Mjolnir—is dead. And Loki is responsible. It was meant to be only a joke—tampering with the Destroyer, changing Thor’s course to Midgard—a bit of mischief with a chance of maiming. But…
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AI is changing faster than we can sometimes process and will likely do so for a while. The recent tech layoffs have also not spared UX professionals, adding to the uncertainty about our future roles in this rapidly changing environment. While there is still much we don't know about AI, Don Norman, co-founder of NN/g, and Sarah Gibbons, VP at NN/g, …
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This week, Patrick and Tracy welcome Chris Radcliff, who backed the Uncanny Magazine Year 10: A Decade of Delightful Defiance Kickstarter at the THIRD NERD level! About Chris Radcliff: Software engineer, space nerd, citizen scientist, geek dad, weird kid, and Uncanny Magazine Kickstarter backer! Mentioned in this episode: Upstart Crow SpaceUp Uncon…
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This week, Patrick and Tracy are chatting about a Publisher’s Weekly article on Brandon Sanderson’s Audible announcement. This leads us down the path of talking royalty splits, agents and the publishing ecosystem, as well as the difference between a guild and a union, SFWA, RWA and more. This week’s picks: Tracy: GreenLight: Debit Card for Kids and…
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This week, Patrick and Tracy welcome James Goodhand, author of The Day Tripper. About The Day Tripper: The right guy, the right place, the wrong time. It’s 1995, and Alex Dean has it all: a spot at Cambridge University next year, the love of an amazing woman named Holly and all the time in the world ahead of him. That is until a brutal encounter wi…
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This week, Patrick and Tracy welcome Moses Ose Utomi, author of The Truth of the Aleke. About The Truth of the Aleke: The Aleke is cruel. The Aleke is clever. The Aleke is coming. 500 years after the events of The Lies of the Ajungo, the City of Truth stands as the last remaining free city of the Forever Desert. A bastion of freedom and peace, the …
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Extended reality (XR) experiences hold the potential to transform the way we learn, work, and collaborate. Specifically, it can make educational experiences more interactive, engaging and ultimately drive higher learning outcomes. In this episode, we feature Jan Plass, who discusses the affordances of XR technology, provides examples of XR learning…
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This week, Patrick and Tracy welcome James Enge, author of EVIL HONEY, a new Morlock Ambrosius short story. About Old Moon Quarterly: Issue 3, Winter 2023: Old Moon Quarterly is a small, independent online magazine devoted to publishing weird sword-and-sorcery fiction set in a historical paranormal setting or a secondary-world, with a focus on well…
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This week, Patrick and Tracy welcome T.R. Napper, author of Aliens: Bishop. About Aliens: Bishop: The USCSS Patna has been found. Although the synthetic Bishop asked to be shut down forever, his creator has other plans. Michael Bishop seeks the Xenomorph knowledge stored in the android’s mind, and brings Bishop back to life—but for what reason? No …
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The surge of AI is currently changing the way we work and live. To avoid feeling left behind, it is important to engage with and understand these tools. This is true for UX designers just as much as almost everybody else. In this episode, we feature Henry Modisett from Perplexity AI and Kate Moran to get two insightful perspectives on the current s…
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This week, Patrick and Tracy welcome Amanda Jayatissa, author of ISLAND WITCH. About ISLAND WITCH: Set in 19th century Sri Lanka and inspired by local folklore, the daughter of a traditional demon-priest—relentlessly bullied by peers and accused of witchcraft herself—tries to solve the mysterious attacks that have been terrorizing her coastal villa…
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This week, Patrick and Tracy welcome Ray Nayler, author of The Tusks of Extinction. About The Tusks of Extinction: Moscow has resurrected the mammoth. But someone must teach them how to be mammoths, or they are doomed to die out again. Dr. Damira Khismatullina, an expert in elephant behavior, was brutally murdered trying to defend the world’s last …
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Wireframing is an incredibly useful design technique to flesh out conceptual ideas and communicate them to others. However, with the advent of powerful prototyping tools, some designers may think of these as irrelevant or outdated practices. Leon Barnard, Content Manager at Balsamiq and co-author of the book Wireframing for Everyone, discusses why …
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This week, Patrick and Tracy welcome Wole Talabi, author of Convergence Problems. About Convergence Problems: From the Hugo, Nebula, Locus and Nommo award nominated author of Shigidi and The Brass Head Of Obalufon comes a stunning new collection of stories that investigate the rapidly changing role of technology and belief in our lives as we search…
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