Best Annette Coleman Podcasts (2024)

1
How to Assemble and Leverage Your Personal Board of Directors 23:07

8h ago23:07

23:07

Having a personal board of directors can significantly transform how you navigate your personal and professional journey. In this episode of the Branding Room Only podcast, you’ll learn how assembling a well-chosen team of trusted advisors can significantly enhance your growth through invaluable support, guidance, and feedback, ultimately helping y…

1
244: Your Back to School Checklist for Children with Special Needs 22:59

6h ago22:59

22:59

Are you ready for the new school year? Back-to-school season can be both exciting and overwhelming for parents, especially those with children who have special needs or medical requirements. From my experience, preparing for a new school year when your child has special needs involves carefully reviewing their IEPs and healthcare plans. It’s really…

1
Petty Branding: Navigating Ego and Embracing Constructive Feedback 12:40

6h ago12:40

12:40

Having trusted mentors and colleagues can help you stay on point and aligned with your personal branding. By embracing their feedback, you can overcome petty branding behaviors and maintain a brand that is both authentic and credible, even amidst challenges and faltering moments. In the conclusion of this series on the Branding Room Only podcast, y…

1
243: Tailored Financial Planning for Children with Disabilities | James Lange, CPA/Attorney, Author, & Parent of Daughter with A Disability 38:53

5d ago38:53

38:53

Parents naturally want to make sure their child with disabilities is well taken care of, both now and in the future. It's not just about meeting the day-to-day needs but also thinking ahead to their long-term financial security. There's a lot to juggle—from managing medical expenses to planning for their financial future. It can feel pretty overwhe…

1
Petty Branding: Lessons from a Leadership Misstep 11:51

7d ago11:51

11:51

Sometimes you slip up and don’t show up in the way you want. Consistently showing up in excellence is a bedrock of my personal brand and one of the things I pride myself on. But when a new leader arrived within an organization I was collaborating with, for a variety of reasons, my behavior didn’t show my brand in the best light. After reflecting on…

1
242: No One Tells You About Parenting a Disabled Child | Kelley Coleman, Author, Advocate, Mom 48:22

12d ago48:22

48:22

The journey of caregiving is a delicate dance of emotions and responsibilities, especially for parents of disabled children who face societal pressures. Home and community care services provide essential support and respite, allowing families to maintain a safe environment and caregivers to recharge. Self-care, such as meditation or exercise, is cr…

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241: Estate Planning in 3 Not So Easy Steps: Social Security Basics 56:53

21d ago56:53

56:53

Have you ever wondered how Social Security impacts those who are disabled or retired? I’ve seen firsthand how crucial it is for providing financial stability. Earlier this month we spoke about Social Security and Work. In this episode of Parenting Impossible, I want to delve deeper into the basics of the critical topic of social security, public be…

1
Petty Branding: What It Is and How It Impacts Your Leadership 7:55

15d ago7:55

7:55

Have you ever had to deal with a petty leader in your organization? I’ve discussed brand boosters and bruisers on the show before, and pettiness definitely falls into the bruiser category. However, reflecting on an encounter I had years ago has inspired me to branch off the topic of petty branding into a three-part mini-pod series to help you build…

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240: Empower the Next Generation: The Person-Centered Approach | Christina Gravina CEO & Founder of BILT 27:03

19d ago27:03

27:03

Imagine navigating a system where your needs are ignored due to your age. This is the reality for many adults with autism facing age discrimination. The fight against this injustice hinges on advocacy, personalization, and accessibility. Advocating for legislative changes ensures equality and fairness. In this episode, host Annette Hines talks with…

1
Revolutionizing Customer Experience with AI | Declan Ivory 37:11

20d ago37:11

37:11

Send us a Text Message. Episode Summary: In this episode we sit down with Declan Ivory, VP of Customer Support at Intercom, and with extensive experience in leading customer support operations, Declan shares his expertise on integrating AI into customer service to create more meaningful and efficient customer interactions. Key Highlights: AI Co-Pil…

1
239: Overcoming the Invisible Challenges of Disability 45:32

23d ago45:32

45:32

Talking about the challenges of disability can be tough and delicate. For those living with disabilities and their caregivers, every day brings unique hurdles that demand patience, creativity, and resilience. It’s crucial to focus on person-centered planning and get creative to make sure disabled individuals have the support they need to thrive. In…

1
How Inclusive Language Skills Impact Your Brand with Dr. Suzanne Wertheim 58:49

27d ago58:49

58:49

A single word can carry a lot of weight. In an increasingly diverse world, we need experts like Dr. Suzanne Wertheim who know how to navigate inclusive language in ways that can promote connections and get past resistance. Suzanne is a linguistic anthropologist and author of The Inclusive Language Field Guide, which outlines six principles to help …

1
238: Empowering Individuals with Disabilities in Sexuality Education | Katherine McLaughlin 35:29

26d ago35:29

35:29

Sexuality education is a crucial aspect of personal development, but it often overlooks those with disabilities. These individuals deserve access to information that empowers them to make informed decisions about their bodies and relationships. Empowerment through education can be a shield against abuse and exploitation. In this episode, Annette Hi…

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237: Disability & Divorce: Planning for a Secure Future | Circle of Care 35:54

29d ago35:54

35:54

How do you navigate the stormy waters of divorce when adult children with disabilities are involved? It's a tough situation that needs careful planning and thought to make sure everyone in the family is okay. In this episode, Annette Hines provides insights into the challenges faced by divorcing parents of adult children with disabilities, emphasiz…

1
Integrity and Innovation: Squire Servance's Path to Advancing Health Equity 39:42

1M ago39:42

39:42

The world does not evolve without innovation, yet often innovative ideas and solutions are blocked due to individual, institutional, and structural barriers. To move in a more equitable direction, it takes figuring out how to use whatever the blocks are and turn them into catalysts. Squire Servance understands this when it comes to capitalism and i…

1
236: Preserving Family Legacies | Angela Todd, Archivist, Historian, Activist 37:21

1M ago37:21

37:21

Preserving family history is like capturing a piece of time in a bottle. It allows us to pass down memories, stories, and experiences to future generations. Whether it's old photographs, letters, or even recipes, archiving family history is a meaningful way to honor our past and ensure that it lives on for years to come. In this episode, host Annet…

1
235: Decoding Social Security: Navigating the Latest Updates 45:18

1M ago45:18

45:18

Are you missing out on your social security benefits? Social Security updates may not be the most riveting topic, but they’re a lifeline for those who depend on these benefits. Whether you’re already receiving Social Security or planning for the future, keeping up with the latest changes can make navigating the system a whole lot smoother. In this …

1
Building Brands with Integrity: A Conversation with DEI Pioneer Vernā Myers 58:12

1M ago58:12

58:12

The field of diversity, equity, and inclusion has many respected practitioners. But my guest this week is the OG (in both impact and brand), and someone I’ve admired for a long time. I couldn’t pass up the opportunity to have her on the podcast! Vernā Myers is a renowned diversity, equity, and inclusion (DEI) pioneer with profound perspectives on t…

1
234: Fun with Taxes | Circle of Care Talk 46:26

1M ago46:26

46:26

Have you ever wondered how to ensure financial security for a disabled loved one after you're gone? Or perhaps you're looking for ways to navigate the complexities of estate planning when it comes to disability benefits. In either case, understanding the ins and outs of Qualified Disability Trusts (QDTs) is a game-changer. In this episode, host Ann…

1
233: You Are Not Alone 13:45

1M ago13:45

13:45

Having been a caregiver for a disabled loved one, I know firsthand how lonely it can feel. However, our communities are key to dispeling isolation and forging connections during these hard times. In this episode of Parenting Impossible, I share my motto 'create the things you wish existed,' and delve into how building a support network has been my …

1
Inspiring Independence: Reimagining Leadership and Branding with Michele Coleman Mayes 42:46

2M ago42:46

42:46

Independence Day is on the horizon, and what better way to celebrate the spirit of freedom and new beginnings than revisiting a conversation with a true pioneer! Michele Coleman Mays redefined leadership and advocacy during her distinguished career. She has served as the Vice President, General Counsel, and Secretary for The New York Public Library…

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232: The Magic of Inclusivity | Debi Arsenault 44:35

2M ago44:35

44:35

While living in a society that can sometimes seem overwhelmingly critical and exclusive, creating an atmosphere of inclusivity and acceptance is vital, especially for individuals with disabilities. For a parent to a child with special needs, balancing feelings of guilt, the challenges of self-care, and the importance of fostering acceptance can be …

1
231: There Will Be Butterflies in Alaska 8:52

2M ago8:52

8:52

Mantras and positive affirmations have become powerful tools in helping me find balance, harmony, and peace in my life. In this episode, I share a significant milestone for my family: my daughter Caroline is finishing college after a challenging journey. To celebrate, we're heading to Alaska for a family trip we've long dreamed of and saved for ove…

1
Building a Legacy: Insights on Leadership and Diversity in the Law with Robert J. Grey Jr. 54:26

2M ago54:26

54:26

The fight to advance diversity, equity, and inclusion has deep historical roots, marked by significant milestones and challenges, from the Civil Rights era to present-day initiatives, including the recent Supreme Court decision on affirmative action. Robert J. Grey Jr., President of the Leadership Council on Legal Diversity (LCLD) and former Presid…

1
230: Thriving with Disabilities at MIT | Jenny Huang & Ben Lou 34:53

2M ago34:53

34:53

In a world where societal norms often dictate limitations based on physical abilities, Ben Lou, 20, an award-winning MIT physics and math wiz, and his mother, Jenny Huang, are beacons of hope in disability advocacy. Living with Spinal Muscular Atrophy (SMA), Ben has defied expectations and achieved remarkable success, including acceptance to MIT. W…

1
229: What My Daughter Taught Me About Life 28:07

2M ago28:07

28:07

In the quiet moments of caregiving, my daughter Elizabeth showed me that the essence of success is far deeper than material achievements. In this episode of Parenting Impossible, I share the journey of raising my daughter Elizabeth, who taught me the true meaning of success. From navigating her rare mitochondrial disease to founding Special Needs F…

1
Truth and Celebration: Stories of Black American History with Prof. Annette Gordon-Reed 46:28

2M ago46:28

46:28

We don’t know the faces or names of many enslaved Black people in American history. Some left a small mark of their existence in the very bricks of the buildings their hands built, yet they remain voiceless because their story has been hidden away. Historians like Annette Gordon-Reed know that through sharing the stories of enslaved people, we reme…

1
228: Interior Design for Sensory-Friendly Homes | Beatrice Tokayer 30:59

2M ago30:59

30:59

Turning a bedroom into a creative studio was a deeply emotional journey for Annette following the loss of her daughter. On this episode of Parenting Impossible, this powerful experience sets the stage for Annette’s conversation with Beatrice Tokayer, an interior designer and mother of three, who brings her personal insights and professional experti…

1
Breaking Barriers, Pioneering Career Paths, and Making a Positive Impact with Paula Boggs 1:02:03

2M ago1:02:03

1:02:03

From the military to the music world, Paula Boggs has made her mark by bravely navigating new spaces and pioneering career paths for herself. After serving at the Pentagon and in the White House as an army officer, she spent a decade at Starbucks as its Chief Legal Officer before leaving to write and perform music with the Paula Boggs Band. As you …

1
How To Create Experience Makers | Dan Gingiss 38:00

2M ago38:00

38:00

Send us a Text Message. Episode Summary: In this episode, we chat with Dan Gingiss, a customer experience expert and keynote speaker, about the pivotal role of social media in customer service. Dan shares his journey from corporate America to becoming a thought leader in customer experience, emphasizing the importance of engaging with customers on …

1
227: Building Support Networks for Special Needs Families | Julie Foge 47:07

2M ago47:07

47:07

When Eliza was diagnosed with Prader-Willi syndrome, the flood of emotions from anger to isolation was overwhelming. On this episode of Parenting Impossible, join Annette as she opens up about her personal journey and the moments that shaped her path in special needs parenting. Annette welcomes Julie Foge, a fellow special needs mom and founder of …

1
Innovation and Honoring Legacy Through the Magic of Music with Janinah Burnett 53:51

3M ago53:51

53:51

There’s something magical about anyone who not only understands their magic but taps into it, risks and all. Janinah Burnett has always been led to stand in her power with the gift God gave her, regardless of anyone else’s reservations. She’s an internationally renowned Broadway and Metropolitan opera soprano who has played the role of Carlotta Giu…

1
Filling In the Inclusivity Gaps Found In Negotiation Advice with Damali Peterman, Esq. 54:41

3M ago54:41

54:41

In a world where personal branding and negotiation are essential skills, Damali Peterman stands out as a trailblazer. With her diverse background as a lawyer, mediator, and CEO of Breakthrough ADR, Damali brings a unique perspective to the table. Her new book, Negotiating While Black: Be Who You Are to Get What You Want, delves into the intricacies…

1
Enhancing Customer Experience through Simplicity | David Avrin 41:45

3M ago41:45

41:45

Send us a Text Message. Episode Summary: Join us as we dive into the critical aspects of customer experience with David Avrin, a leading expert, speaker, and author of "Why Customers Leave (And How to Win Them Back)." David shares his journey from observing rigid organizational policies to becoming a customer experience advocate. In this episode, w…

1
How to Be a More Effective, Authentic, and Inclusive Communicator with Dr. Amber L. Wright 50:31

3M ago50:31

50:31

With the right communication skills, you can bring who you truly are with you wherever you go. But if you’re not a natural conversationalist (or even if you are), you need the appropriate tools and strategies to help you feel seen, heard, and valued by those around you. That’s where Dr. Amber L. Wright comes in. She’s a communications expert, a spe…

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Buyer's Remorse and the Impact on Customer Satisfaction | Joey Coleman 38:04

3M ago38:04

38:04

Send us a Text Message. Episode Summary: Join us as we delve into the fascinating world of customer experience with renowned expert Joey Coleman. From unraveling the mysteries behind buyer's remorse to exploring the nuances of global customer service, this episode is packed with insights to transform your approach to customer interactions. Joey Col…

1
Staying Outside the Lines as a Winning Strategy for Life and the Future of Law with Olga Mack 43:24

3M ago43:24

43:24

Get in line. Stay in your lane. Don’t color outside the lines. My guest Olga Mack developed an aversion to lines that has shaped not just her as a person but her career journey as a tech lawyer as well. She’s joined me on the podcast to talk about how her determination to find other entry points away from standard lines has helped her level up and …

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Importance of Leadership in Fostering Customer Centricity | Olga Potaptseva 32:11

3M ago32:11

32:11

Send us a Text Message. Episode Summary: Join us in a thought-provoking conversation with Olga Potaptseva, a leading CX advisor, speaker, and founder of CX Panda, the first CX knowledge base. In this episode, we delve into the essence of customer centricity, its impact on customer experience, and the unique challenges and opportunities it presents …

1
Bring the Right Bragitude to Your Self-Promotion and Success with Lisa Bragg 50:08

4M ago50:08

50:08

You deserve the opportunities you want, and others can provide the keys to get you there. But if you don’t talk about yourself and your successes, how will they know to open the door and let you in? Too many people have a hangup about self-promotion. For some, it feels like boasting, which gives off an “icky” feeling. So they tend to shy away when …

1
How to Navigate Generational Friction In the Workplace with Chris De Santis 52:47

4M ago52:47

52:47

You’ve probably heard the stereotypes of different generations in the workplace, including millennials just wanting trophies and more seasoned workers being averse to technology. These are the signs of some of the generational friction that exists in (and out) of the workplace. These challenges can be mitigated through a better understanding of the…

1
Reducing Attrition Through Digital Empathy | Jonathan Hawkins 34:57

4M ago34:57

34:57

Send us a Text Message. Episode Summary: In this episode, we delve into the innovative world of behavioral analytics with Jonathan Hawkins, founder, and CEO of Anthrolytics. Join us as Jonathan discusses the impact of digital empathy in the customer experience (CX) and employee engagement landscape, and how Anthrolytics is revolutionizing the way b…

1
Why South Africans Do It Better | Dennis Wakabayashi 26:35

4M ago26:35

26:35

Send us a Text Message. Episode Summary: In this episode, we welcome Dennis Wakabayashi, a renowned customer experience journalist, MC, keynote speaker, consultant, and podcast host. Join us as we dive into an insightful conversation about the world of customer experience (CX), Dennis' journey in the field, and his unique perspectives gained from g…

1
Trailblazing Change: Creating the Structures of a More Inclusive Legal Profession with Ben Wilson 36:35

4M ago36:35

36:35

Ben Wilson is truly, truly the definition of a trailblazer, and if you joined us for part one, you've already experienced a glimpse of his incredible journey. Ben’s dedication to advancing diversity and inclusion, environmental advocacy, coupled with his strategic vision for leadership offer so many invaluable lessons for all of us. I hope that his…

1
226: CrossFit for Our Community with Karen Hurley 30:05

4M ago30:05

30:05

It can be difficult for families to find fitness classes oriented toward individuals with different abilities, whether neurodivergence or physical. However, an emerging fitness category is designed for those who need adaptive and inclusive therapy. On this episode of Parenting Impossible, Annette sits down with guest Karen Hurley, a physical therap…

1
Trailblazing Change: Leadership Legacy, Resilience, Diversity, and the Art of Personal Branding with Ben Wilson 44:56

4M ago44:56

44:56

A. P. Tureaud. Donald Hollowell. Constance Baker Motley. Those are just some of the Black men and women who have helped forge important change through the legal system in the U.S. Many people, however, aren’t aware of these pioneers and the impactful reach of their work to this day. That’s why my guest Ben Wilson often makes a point to "say their n…

1
Inclusive Leadership Challenges That Organizations Must Overcome with Kori Carew 47:42

4M ago47:42

47:42

Regardless of recent attacks on diversity, equity, and inclusion (DEI), moving forward is an inevitability. Organizations that want to thrive are going to have to get on board or get left behind. And they could use the help of someone like my friend Kori Carew. Kori is a former litigator turned speaker, writer, and consultant who advocates for (amo…

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How Inclusive Connections Help Build Your Brand As a Leader and Ally with David Sarnoff 47:17

5M ago47:17

47:17

Allyship is an ongoing journey, not a destination. There are best practices that’ll help you build your brand and reputation as an inclusive leader and true ally (and some not-so-best practices you’ll want to avoid). My guest David Sarnoff has so many stories about experiences and lessons that have forged an awareness of the importance of inclusive…

1
Embrace Who You Really Are & Unlock a True Sense of Belonging with Ritu Bhasin 49:18

5M ago49:18

49:18

Feeling like an outsider and attempting to conform to societal norms can lead to a loss of self-identity and a longing for true belonging. Ritu Bhasin, a child of immigrants, has navigated her own journey of self-acceptance and emerged as a leading voice in equity, empowerment, and belonging.She’s also a passionate advocate for authenticity and hel…

1
How Aliza Shatzman Is Fighting for Accountability and Change In the Judiciary 44:42

5M ago44:42

44:42

You should authentically embody your personal brand, regardless of who you interact with. Your personal brand should also reflect your values and evolve based on your experiences. Your brand should show up in your advocacy. This is why I invited Aliza Shatzman to be on the podcast. Her personal experiences in clerkship drive her authentic advocacy.…

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Challenges In Delivering Effective CX | Stacy Sherman 31:49

5M ago31:49

31:49

Send us a Text Message. Episode Summary: Join us in this episode as we welcome Stacy Sherman, a leader in customer experience (CX). Stacy, founder of Doing CX Right, shares her insights and experiences in enhancing CX through various roles including professional speaker, strategic advisor, coach, author, and podcast host. Key Highlights: Introducti…

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Annette Coleman Podcasts

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