show episodes
 
Artwork

1
Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

Unsubscribe
Unsubscribe
Monthly+
 
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
  continue reading
 
Artwork

1
Sales Players

Sales Players, LLC

Unsubscribe
Unsubscribe
Weekly
 
The #1 show for top players in B2B sales. Sales Players features actionable ideas for sellers and breaks down the mindset, habits, and tools used by top performers to generate more leads, close more deals and build wealth in sales.
  continue reading
 
In the Front Row with Mike Vaccaro is your front row seat to one-on-one conversations with sports figures. Our guests are hall of famers, gold medalists, record holders, trailblazers and more. We share stories from all sports and eras to bring you amazing guests with incredible accounts of the moments that made them the athlete and person they are today.
  continue reading
 
Artwork

1
The Princess & The Platypus Foundation Podcast - # Princess Diana

Princess Diana 3D Virtual Museum/The Princess and the Platypus Foundation

Unsubscribe
Unsubscribe
Daily+
 
The Princess & The Platypus Podcast highlights one incredibly special aspect of “The Princess Diana Museum” the exclusive personal interviews with many of the individuals and artists connected to the historical pieces that are on display in the museum. Each person tells a unique story in their own words; which in turn gives each piece displayed in the museum a new life and meaning that is forever preserved and truly magical to hear. Some of the individuals and artists who knew Princess Diana ...
  continue reading
 
Artwork

1
Let's Talk To Lucy

800 Pound Gorilla Records

Unsubscribe
Unsubscribe
Monthly
 
Lucille Ball was one of America’s first podcasters. In 1964 Lucy launched her CBS Radio Show “LET’S TALK TO LUCY” where she interviewed some of the biggest names in Hollywood. After the initial airing, they were never heard again, until now.
  continue reading
 
Loading …
show series
 
Colin Specter is the VP of Sales at Orum, an AI-powered Live Conversation Platform for sellers. He joins the Sales Players to share his journey from working as a valet to leading a high growth, high performance sales team. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link w…
  continue reading
 
On this episode of the Sales Gravy Podcast, master sales trainer Gina Trimarco sits down with Neil Rogers, author of "Bar Tips" and a veteran in sales and marketing. Their conversation provides invaluable insights into how experiences from seemingly unrelated fields, like bartending, can significantly impact your sales performance.Neil Rogers, with…
  continue reading
 
Jason Feifer is the editor in chief of Entrepreneur Magazine, a nonstop optimism machine, and a widely recognized authority on business and how people navigate change. He is the author of the best-selling book Build For Tomorrow, a startup advisor, and host of the podcast Help Wanted and Problem Solvers. LinkedIn name him a “Top Voice in Entreprene…
  continue reading
 
Dre' Bly Reflects on His 11-year NFL Journey, from Winning a Super Bowl to CoachingDre' Bly grew up in Chesapeake, VA raised by parents who were long-time educators. Bly played multiple sports as a kid highlighted by baseball and football. A fan of Michael Jordan and the Tar Heels, Bly chose to play at North Carolina over schools like Virginia, Vir…
  continue reading
 
Steve Cockram is an inspirational communicator, serial entrepreneur, confidant to elite leaders around the world and co-creator of the world's premier “Leadership Toolkit”. He has co-authored The 100X Leader, 5 Voices and The 5 Gears with his business partner, Jeremie Kubicek. Their new book, The Communication Code, released in November of 2023. Qu…
  continue reading
 
Tom Slocum is the Founder & CEO of The SD Lab. He joins the Sales Players to share some ideas for improving your outreach - calling & building a brand. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year • Apollo (…
  continue reading
 
Ramon Berrios is the Co-Founder of Castmagic. He joins the Sales Players to share how he brings product to market and how he plans to scale Castmagic. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year • Apollo (F…
  continue reading
 
Darby Vannier, with over 20 years of experience, is a seasoned leader adept at building and growing organizations. As President & CEO of Indispensable Leadership Group, he excels as an executive coach, consultant, speaker, and fractional COO, focusing on strategic and leadership development. He has led effective teams of more than a 100 employees, …
  continue reading
 
Danny DelVecchio (Coach Danny D) is a video content expert with a goal to give a voice to sellers with LinkedIn videos. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year • Apollo (Find, contact, and close your id…
  continue reading
 
Dan “Nitro” Clark on being an American Gladiator and Netflix docuseries “Muscles & Mayhem”Dan Clark was born in Japan. After trying boxing and baseball, he turned to football which would take him to San Jose State and a brief stint in the NFL with the Los Angeles Rams. When his football career ended, Clark moved to Hollywood with Arnold Schwarzeneg…
  continue reading
 
Barry Klein is Vice president of Success and Enablement at Austin-Based Talroo, the data driven job and hiring event advertising platform that helps businesses reach the candidates they need to build their essential workforce. Barry provides leadership to Talroo’s team of Customer Success Analysts who have both revenue and customer service responsi…
  continue reading
 
Derek Osgood is the Founder & CEO of Ignition. Derek joins the Sales Players to share the story of his journey to founding Ignition and the importance of getting product, marketing and sales on the same page. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code…
  continue reading
 
On this episode of the Sales Gravy Podcast, Jeb Blount, the author of People Love You: The Real Secret to Delivering a Legendary Customer Experience, sits down with Talroo's Vice President of Success and Enablement Barry Klein to discuss why a focus on customer retention is crucial for revenue growth.Jeb and Barry explore and focus on the strategic…
  continue reading
 
Cynthia Kay founded Cynthia Kay and Company media production which produces high-quality communications for organizations from Fortune Global 100 to small business. A graduate of Michigan State University, Kay holds a master's in communications from Western Michigan University. Cynthia Kay is a passionate spokesperson for small business. For more t…
  continue reading
 
SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year • Apollo (Find, contact, and close your ideal buyers) - https://apollo.partnerlinks.io/ofi3s6f32xsj EPISODE LINKS: • Connect with Barry on LinkedIn: https://www.l…
  continue reading
 
Serena Chan is a Research Advocate at Dovetail with a background in exploratory and UX research. She plays a pivotal role in crafting memorable experiences for customers, advocating for them within the company and partnering with people who do research to build a community and best practices at Dovetail. Before joining Dovetail, Serena held UX desi…
  continue reading
 
Getting laid off sucks. The sudden loss of a job and your income can be a challenging experience. In this episode we brainstorm some ways to get back on your feet after a layoff. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on…
  continue reading
 
On this fascinating episode of the Sales Gravy podcast, master sales trainer Jessica Stokes spends time with Steven Farber of Take Flight Learning discussing why it is important for salespeople and leaders to understand and adapt to different personality styles. You'll learn the significance of how understanding personality styles will elevate your…
  continue reading
 
Len Covello, Chief Technology Officer (CTO) at Engage People, leading the long-term technology vision of the company and is responsible for driving continued innovation in the loyalty sector. He is an innovator in the technology space and a thought leader in loyalty. Len started his first technology company at the age of 18 and most recently was th…
  continue reading
 
Pete Kusiak is the franchise guru who knows how to bring the fun into business. With a track record of success owning and coaching franchises for over 20 years, Pete's innovative strategies have transformed businesses, boosting revenue and workplace happiness. His passion lies in creating organisations that are not only exciting, but also irresisti…
  continue reading
 
On this episode of the Sales Gravy Podcast, Jeb Blount sits down with KaTom CEO Patricia Bible to discuss what it takes to lead and sustain a hyper-growth company. Reflecting on her journey with KaTom, Patricia shared insights into the exponential growth of this hyper-growth organization. "It's been a whirlwind of achievements, challenges, and inva…
  continue reading
 
SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year • Apollo (Find, contact, and close your ideal buyers) - https://apollo.partnerlinks.io/ofi3s6f32xsj EPISODE LINKS: • Connect with Brad on LinkedIn: https://www.li…
  continue reading
 
Ali Cudby, CEO of Alignmint Growth Strategies, which is a dynamic force in business transformation through intentional customer experiences. With a mission to drive growth by architecting superior customer interactions, Ali's expertise aligns strategy and implementation. She is the author of the bestselling book, Keep Your Customers, she offers fre…
  continue reading
 
Joe Kleine grew up in Slater, Missouri where he was a 2nd Team Parade All-American basketball player. Raised Catholic and a big Notre Dame fan, Kleine chose to play for the Fighting Irish and head coach Digger Phelps. After transferring to Arkansas where he played for another legendary coach in Eddie Sutton, Kleine saw his game flourish. From 1982-…
  continue reading
 
Corey Quinn is the former CMO of Scorpion, Host of the Vertical Market Podcast, and the author of the book: Anyone, Not Everyone. Corey shares learnings from scaling to $150M. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on yo…
  continue reading
 
Eric Williamson is the Chief Marketing Officer at CallMiner. As CallMiner’s Chief Marketing Officer, Eric oversees all global marketing functions from brand and events to demand generation. Eric's marketing team works very closely with channel and sales to drive pipeline and CallMiner’s explosive growth. Eric has over 20 years of experience in both…
  continue reading
 
Jim Kraus is the President of Buyer Persona Institute (BPI) and a leading authority on buyer personas and buying insights. BPI’s buyer persona research and workshop methodologies have become a gold standard for thousands of marketers in hundreds of companies worldwide that rely on these studies to reveal everything a prospective buyer needs to know…
  continue reading
 
On this episode of the Sales Gravy podcast Jeb Blount and Carole Mahoney, author of the hit new book Buyer First, underscore the importance of putting buyers first and aligning with the buyer's journey. They dive into the power of empathy, the art of listening, and innovative ways of selling that prioritize the buyer's needs and experiences to incr…
  continue reading
 
Lloyed Lobo is an entrepreneur, podcast host and community builder, who experienced the Gulf War as a young refugee in Kuwait, witnessing the strength of community in evacuating the population to safety. He Co-founded Boast.Al, leveraging the Community-Led Growth model to propel the company to eight-figure revenue, while also co-founding Traction, …
  continue reading
 
The Sales Players brainstorm ways to maximize LinkedIn. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year • Apollo (Find, contact, and close your ideal buyers) - https://apollo.partnerlinks.io/ofi3s6f32xsj CONNEC…
  continue reading
 
Dave Singer is Verint’s Global Vice President, Go-To-Market Strategy. Singer is responsible for driving the GTM strategy for Verint’s Workforce Engagement solutions, and the Verint industry leading Open CCaaS Platform. The strategy is based on developing innovative messaging and offerings both partner and direct that drive customer centric differen…
  continue reading
 
On this must-listen episode of the Sales Gravy Podcast, Jeb Blount sits down with Ryan Taft. Ryan is the author of the hit new sales book Story Getter.Jeb and Ryan explore how buying is an emotional experience and sales pros that ask questions that get the story “why” behind the buyer’s “what” sell more. They dive into how curiosity and empathy are…
  continue reading
 
Tony Gomez is an AE at WhatConverts. He shares how he broke into tech sales and went from SDR to AE in 5 months. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year • Apollo (Find, contact, and close your ideal buy…
  continue reading
 
Chase and Jesse brainstorm ideas, tactics, and stories from generating hundreds of meetings and millions of dollars in pipeline from in-person events. 2024 will be the biggest year in recent history for conferences, in-person meetups, and trade shows. Here's how to get the most out of your company's investment in events. SPONSORS: • Surfe (Connect …
  continue reading
 
Guillaume Moubeche is the Co-Founder and CEO of lemlist. He's on a mission to help 1,000,000 entrepreneurs build profitable businesses by 2025. In 3.5 years, he grew lemlist from $0 to $10 million in ARR and 20k+ customers worldwide, without any funding. He opens up his playbook for content creation and social selling with The Sales Players. SPONSO…
  continue reading
 
Matt Abrahams is a leading expert in communication with decades of experience as an educator, author, podcast host and coach. As a Lecturer in Organisational Behaviour at Stanford University's Graduate School of Business, he teaches popular classes in strategic communication and effective virtual presenting. He received Stanford GSB’s Alumni Teachi…
  continue reading
 
Chase and Jesse share what they expect their top sources for generating new pipeline will be for this year. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year • Apollo (Find, contact, and close your ideal buyers) …
  continue reading
 
Jack "Goose" Givens on 1978 Kentucky National Championship and his NBA coach Hubie BrownJack Givens grew up in the housing projects of Lexington, KY playing baseball, but his sport of choice changed as his body changed and he started to grow. His growth spurt helped him excel at basketball and become Mr. Kentucky Basketball and a Prade All-American…
  continue reading
 
The Sales Players share how sellers can implement systems to build wealth for the long term. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year • Apollo (Find, contact, and close your ideal buyers) - https://apoll…
  continue reading
 
Michelle Pascoe (CSP) is an international speaker, accredited trainer, researcher, author, podcaster and experienced businesswoman. She has an undeniable passion for customer service, mystery shopping and team motivation, and is a specialist in every aspect of service operations and processes and their impact on the customer experience. In 1994, sh…
  continue reading
 
Chase and Jesse discuss the implications of being a middle-of-the-pack performer in B2B sales. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year • Apollo (Find, contact, and close your ideal buyers) - https://apo…
  continue reading
 
In the latest episode of the Sales Gravy podcast, we had the privilege of diving deep into the world of prospecting and sales with Kristin Andree from the Andree Group. Hosted by Sales Gravy Master Trainer Jessica Stokes, this episode offers a treasure trove of strategies, tips, and personal anecdotes that are essential for anyone looking for innov…
  continue reading
 
Kevin Eastman on the 2008 Celtics Championship TEAM and Coaching KG, Ray Allen, And Paul PierceKevin Eastman grew up in New Jersey playing basketball. After graduating high school, Eastman played at Richmond where he was a two-time captain and 1000-point scorer (he was inducted into the Richmond Athletics Hall of Fame in 2004). Eastman played one y…
  continue reading
 
Joanna Hagelberger is currently the Vice President of Customer Success at Rhoads Online, a technology provider of compliance solutions to the insurance industry. Her entire professional career has been in the insurance industry with the last 20 years in insurtech. Joanna is passionate about the customer experience, particularly the benefit a strong…
  continue reading
 
Happy New Year. I'm excited to announce the re-brand and re-launch of SSP... Introducing Sales Players. The #1 show for top players in B2B sales, Sales Players shares new, actionable ideas for revenue generators and breaks down the mindset, habits, and tools used by the highest performing operators in Sales and Business Development to generate more…
  continue reading
 
Sales professionals are constantly seeking new strategies to enhance their performance and edge out the competition. Interestingly, one crucial aspect that often gets overlooked is physical sales fitness.On this game changing episode of the Sales Gravy Podcast, Jeb Blount discusses how physical fitness impact sales success with online fitness coach…
  continue reading
 
Josh Bonifay grew up around baseball with a grandfather who was a minor league general manager and a dad who was the GM for the Pittsburgh Pirates. After excelling in high school, Bonifay attended UNCW where he played for legendary head coach Mark Scalf. Following his junior year, he was drafted by the Pirates receiving the phone call from his dad.…
  continue reading
 
Lija Hogan is a principal on the Experience Research Strategy team at UserTesting. When she's not helping UserTesting customers understand the wide variety of topic areas they can cover using the platform, she teaches user research methods classes at the University of Michigan - Ann Arbor. Questions • Could you share with our listeners just a littl…
  continue reading
 
On this episode of the Sales Gravy Podcast, LinkedIn Guru Brynne Tillman shares her best tips and secrets for how to Sell More with LinkedIn. This episode is a goldmine for sales professionals seeking to harness the power of digital tools in their sales strategies.Brynne Tillman’s approach to digital sales is both innovative and practical. Her abil…
  continue reading
 
Jesse shares 10 things he's going to do next year to have his biggest year yet in Sales. SPONSORS: • Surfe (Connect your CRM with LinkedIn in 60 seconds) - https://www.surfe.com/?kfl_ln=jesse-woodbury use this link with promo code JWSURFE5 for a 5% discount on your first year CONNECT WITH JESSE: • Linkedin: https://www.linkedin.com/in/jessewoodbury…
  continue reading
 
Loading …

Quick Reference Guide