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Content provided by Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Manage episode 407728606 series 1139796
Content provided by Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Cynthia Kay founded Cynthia Kay and Company media production which produces high-quality communications for organizations from Fortune Global 100 to small business. A graduate of Michigan State University, Kay holds a master's in communications from Western Michigan University.
Cynthia Kay is a passionate spokesperson for small business. For more than 35 years, she has spent significant time speaking to, teaching and coaching small-business owners while running her own award-winning company. She is the Past Board Chair of the National Small Business Association (NSBA).
Cynthia and the company have been honoured with many awards including many Tellys and Woman Owned Small Business Supplier of the Year from Siemens in 2018. She has been named one of West Michigan's 50 Most Influential Women five times, and is the recipient of over 30 broadcast awards from UPI, AP, and other news organizations.
CK & CO Cynthia has authored several books. Her newest book, Small Business, Big Success: How to Beat the Odds and Grow a Great Business (Career Press 2024) is available for pre-order and will be on May 6, 2024. She writes for Entrepreneur.com, has been featured in Time Magazine, Entrepreneur Magazine's Ask the Expert and on NPR.
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Manage episode 407728606 series 1139796
Content provided by Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Cynthia Kay founded Cynthia Kay and Company media production which produces high-quality communications for organizations from Fortune Global 100 to small business. A graduate of Michigan State University, Kay holds a master's in communications from Western Michigan University.
Cynthia Kay is a passionate spokesperson for small business. For more than 35 years, she has spent significant time speaking to, teaching and coaching small-business owners while running her own award-winning company. She is the Past Board Chair of the National Small Business Association (NSBA).
Cynthia and the company have been honoured with many awards including many Tellys and Woman Owned Small Business Supplier of the Year from Siemens in 2018. She has been named one of West Michigan's 50 Most Influential Women five times, and is the recipient of over 30 broadcast awards from UPI, AP, and other news organizations.
CK & CO Cynthia has authored several books. Her newest book, Small Business, Big Success: How to Beat the Odds and Grow a Great Business (Career Press 2024) is available for pre-order and will be on May 6, 2024. She writes for Entrepreneur.com, has been featured in Time Magazine, Entrepreneur Magazine's Ask the Expert and on NPR.
138 episodes
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Similar to Navigating the Customer Experience
The Greatness Machine is on a Quest to Maximize the Human Experience! Join Award Winning CEO and Author, Darius Mirshahzadeh (pron. Mer-shaw-za-day), as he interviews some of the greatest minds in the world―turning their wisdom and experience into learnings and advice you can use in your life so that you can level up and create greatness. Join Darius as he goes deep with guests like: Moby, Seth Godin, Gabby Reece, Amanda Knox, UFC Ring Announcer Bruce Buffer, Former FBI Negotiator Chris Voss ...
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