The Bob 'n Joyce Talk HR 'n OD podcast, hosted by Bob Stapleton and Joyce Wilson-Sanford, is for Human Resources and Organizational Development change-makers committed to bold work in an era that calls for the skills, values and partnership of these two disciplines. Bob and Joyce are former HR and OD C-suite executives who share their successes, failures, and hacks. They believe that it's an exciting time for this work and give specifics around acquisitions, policy nightmares, and grand mome ...
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Episode 151: Deep Leadership – An Interview with Jon Rennie
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In this episode, Bob’nJoyce meet with Jon Rennie, author, podcaster, and business executive, who shares his unique perspective on what it means to be a good leader . Jon is a former U.S Navy Nuclear Submarine Officer with seven deployments during the Cold War. Today, Jon is President and CEO of Peak Demands, a premier manufacturer of critical compo…
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In this 150th episode, Bob’nJoyce riff on the conditions necessary for an organization to avert decline and irrelevance. All companies, at some point, confront internal and external forces that put their success at risk. Today we lean into Jim Collins’s work on the disciplines required to ‘right the ship’ and get back on track. These ideas are so p…
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In this episode, Bob’nJoyce take on the merits of taking risk in life and work. The problem is that most of us are risk adverse and prefer to play it safe. Our risk-taking premise is that saying yes and getting out on the skinny branches leads to a life filled with possibility and breakthroughs. If true, how does a leader cultivate a company cultur…
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Episode 148: Go South Young Man - Baptism by Fire
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In this episodes, Bob’nJoyce explore the dynamic of how a big challenge can bring out our best and accelerate people development. Joyce interviews Bob about his going south (North Carolina) from Maine to help create a division of stores in a new market. Taking on work with unknowns and challenges, expected and unexpected, is both terrifying and thr…
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In today’s episodes, Bob’nJoyce get real about why they are committed to doing this podcast. They share their ‘Why’ to give context to the topics they choose and their unique perspectives on everything HR/OD. As a regular listener, it is important that you know where the passion for this work comes from. Today, more than ever, OD is an island of sa…
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Episode 146: I'm Exhausted...What About You?
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In this episode, Bob’nJoyce riffs on pervasive workplace exhaustion and what to do about it. The pressure on organizations for high performance has never been greater despite workers being less engaged and motivated. Bob’nJoyce provide 25 practical ideas that gets us moving and out of the doldrums. A couple of them include: • Eating a meal with peo…
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Episode 145: Building Resilience Amidst Workplace Chaos
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In this episode, Bob’nJoyce riff on ways to build resilience in the midst of significant workplace disruption. This includes everything from a major organizational overhaul to the sudden departure of a popular leader. The question is what practical steps can leaders and HR/OD practitioners do to ground employees and maintain business focus. Disrupt…
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Episode 144: The Discomfort of Learning Something New
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In this episode, Bob and Joyce take on the discomfort, sometimes embarrassment, of learning something new. There is a period where we often go backwards, stumble and fall when learning something new. The expectation of most people is that once the learning process begins, improvement quickly follows. When it doesn't go this way, disappointment and …
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Episode 143: The Courage of Being a Third-Party Facilitator
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In this episode, Bob’nJoyce speak to the importance and challenge of third-party facilitation. As HR/OD practitioners, we are often called upon to facilitate open and productive conversations between two parties. This is an important and often underappreciated role that we play. In this episode, you will get: What it looks like when done well The p…
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Episode 142: Addressing Cynicism in the Workplace
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In this episode, Bob’nJoyce rift on creating a healthy work culture in a world where cynicism about institutions has become the norm. Many workers today are tired, bored, and disillusioned. Given this current reality, what can leaders and HR/OD practitioners to turn the ship around? Bob’nJoyce would offer those cosmetic solutions like flexible hour…
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Episode 141: Transforming How Work Gets Done
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In this episode, Bob’nJoyce share OD principles that foster true collaborative workplaces where dignity and meaning prevail. They highlight an approach, STS (Socio Technical Systems), a collaborative change process introduced by Bernard Mohr some 30 years ago at a new Hannaford warehouse. A team of people doing the work (receivers, packers, selecto…
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Episode 140: Beyond Crucial Conversations–Advice on Leveraging Differences in the Room
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In this episode, Bob’nJoyce share ideas on facilitating powerful conversations when differences exist in the room (BTW, differences always exist). As OD practitioners, we are all familiar with the setting of norms for teams to engage in respectful, bold dialogue. Today, Joyce reaches into her treasure trove of practical guidelines to facilitate rea…
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Episode 139: What Workers Want From Their Leader
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In this episode, Bob’nJoyce, explore leadership expectations through the lenses of their people. Joyce shares from a paper she recently wrote on what people want and expect from their boss. These are universal and timeless truths that serves as a litmus test for leadership effectiveness. In the spirit of the new year and renewal, we challenge you t…
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Episode 138: What Are You Willing to be Measured on in 2024?
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In the spirit of the new year, Bob’nJoyce share a process that creates rigorous accountability for top leaders. This is based on a process that Joyce created with a senior team to set intentions for organizational and personal wellness and success. It takes courage for a senior team to take a stand for what they are willing to be measured by and me…
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Episode 137: Let 'er Rip! Let’s Celebrate Every Holiday Tradition
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In this episode, Bob’nJoyce challenge the tendency to walk on eggshells when celebrating holiday traditions in the workplace. Too often, people and organization tamp down celebrating a holiday tradition to not offend. In the name of fairness, companies put restrictions on holiday celebrations that stifles inclusiveness and learning. We encourage co…
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In this episode, Bob’nJoyce make the case for rituals in a world in flux and disarray. Rituals helps us find meaning, comfort, and continuity whether it be a holiday tradition or troubled times. Rituals ground us (the cranberry ice) helping to pave the way forward. The tricky part rituals is to: Let go of what’s not working or no longer relevant, K…
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Episode 135: The Power of Here and Now Revisited
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In this episode, Bob’nJoyce revisit last week’s conversation on the power and perils of being fully present. Here we unpack some afterthoughts that we felt is important to share. It is a quick conversation so be in the here and now and on the edge of your seat. Come on in. Grab a snack. Welcome!By Bob Stapleton and Joyce Wilson-Sanford
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In this episode, Bob’nJoyce riff on the importance of immersing oneself in the present–the here and now. They discuss the discipline of getting real, its benefits, and at times, its awkwardness. Our brains are good at drifting and being distracted by what has happened or will happen. Being 100% in the here and now is ironically not where our minds …
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Episode 133: Women at Work – Then and Now
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In this episode, Bob’Joyce discuss the recurring theme of issues women confront at work. Joyce shares what she confronted early in her career and how things have changed for the better. There remain challenges that male colleagues don’t have to deal with and that is where we go today. Some of the lessons Joyce shared to navigate as a woman at work:…
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In this episode, Bob’nJoyce unravel the merits and drawbacks of a hybrid workplace. Many companies are finding a middle ground that allows for both in-person and work from home. A recent HR Magazine article suggests that compromise work solutions are a wise choice that meets both business and employee needs. Some of our insights include: The art of…
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Episode 131: When Being Fair Doesn't Work
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In this episode, Bob’nJoyce discuss the challenge of good decision making. They offer a structured process to assess alternatives when making decisions. While they look at this topic from an HR/OD perspective, choosing wisely is foundational to being a good leader. Areas they explore include: Hiring right The fallout of good and bad decisions When …
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Episode 130: Cross Cultural Clash Food Fight
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In this episode, Bob’nJoyce, explore the learning moments when cross company cultures clash. We share helpful exercises that deepen connections and appreciation for cultural differences. Not only do these exercises soothe the irritation but more importantly, taps the strengths from each culture. Areas we explore include: Managing the unique conflic…
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In this week’s episode, Bob’nJoyce riff on a number of topics that enhance individual and organizational success. They follow their inspirations and irritations and offer advice on making the workplace safer and more high performing. What to Expect: Revisiting imposter syndrome and what to do to mitigate its harmful effects. How fear in a system im…
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In this episode, Bob’nJoyce talk candidly about their work and why it matters so much to them. The world is one big mess where world order and institutions are crumbling, and uncertainty and dissatisfaction abound. Bob and Joyce are passionate and committed to supporting the world’s change agents and difference makers. Our goal is to create an oasi…
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Episode 127: Maximizing Your Most Important Asset - Your People
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In this episode, Bob’nJoyce explore the latest McKinsey work where they categorize employees based on work performance and engagement. In a world where quiet quitting and mass resignations are commonplace, Mckinsey’s work is both timely and important. What to Expect: ✨ Explore the 6 categories ✨ How to create a culture of high performance ✨ Example…
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Episode 126: Cultivating a Learning Organization - Part 2
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In this episode, Bob’nJoyce continue their exploration about what it takes to become a learning culture. Many organizations get stuck or bogged down because they are unable to adapt and change to remain relevant in the marketplace. Get paper and pen in hand for this episode as Joyce shares the conditions and practices to promote a learning culture.…
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Episode 125: Cultivating a Learning Organization
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In this episode, Bob’nJoyce explore what it takes to become a learning organization. Many companies get stuck or bogged down because they are unable to adapt and change to remain relevant in the marketplace. They are, put bluntly, kind of dumb (i.e. unable to learn). Get paper and pen in hand for this episode as Joyce shares the conditions and prac…
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In this episode, Bob’nJoyce discuss the merits of solitude - being alone with one’s thoughts. Today’s podcast is based on a lecture that was delivered by William Deresiewicz at the United States Military Academy at West Point in October 2009. He discusses the critical and often overlooked link between solitude and leadership. Join us to learn how B…
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In Jim Collins latest book, How the Mighty Fall and Why Some Companies Never Give In, he describes the 4 stages of why companies fail. In today’s podcast, Bob’nJoyce rift on the markers (signs of trouble ahead) that Collins suggests leaders look for in their organizations. As OD and HR practitioners, we can use Collins’ insights to assess the gener…
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Episode 122: Imposter Syndrome – The Fear of Being Found Out
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Joyce and I often choose a topic based on an itch we need to scratch. In this episode, Joyce takes umbrage with the phenomenon known as imposter syndrome. it occurs often when high performers, often in new roles, are stretched professionally. All too often the phrase disparages the leader in question by creating doubt about whether they “fit in.” F…
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Episode 121: Life Lessons From Maria Popova
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In this episode, Bob’nJoyce share the brilliant insights of Maria Popova, from her 16 life-learnings from The Marginalian. Popova’s curiosity and wonder for making sense of life is a gift to all of us who want to live happier, more fulfilling lives. Her writing is of relevance to we HR OD professionals committed to human growth, development, and pu…
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Episode 120: Designing Effective Meetings
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In this episode, Bob’nJoyce discuss the importance of meetings to an organization's success. Many of us look at our packed calendars and grimace. Too many meetings are a waste of people’s time and today’s episode is full of tips, tactics and strategies to make meetings a competitive advantage. In this episode you will learn: Why meetings in the mor…
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In today’s episode, Bob’Joyce discuss seemingly banal topic of writing HR policy. We think writing HR policy is anything but banal, and essential to an organization’s health. Put bluntly, many organizations don’t put enough focus on writing good HR policy. We rift on policies that: • Support your particular business (what matters around here) • Set…
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In this episode, Bob’nJoyce discuss the often maligned and under-appreciated middle manager. In most organizations, these people get the job done and establish the culture of their workspace. Middle managers are the figurative glue holding an organization together. In this episode, you will learn: • The attributes of a good manager • The challenges…
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Episode 117: Guide to Becoming a Great Interviewer
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In this episode, Bob’nJoyce demystify what it takes to become great at interviewing. Most people think they are pretty good at it. The truth is most of us can be so much better with small tweaks that make a big difference. Interviewing is arguably a leaders most important task. Come listen to find out why. In this episode, you will learn: • New app…
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Bob’n Joyce attack the seemingly amorphous topic of hope. What we do know is that right now, we need the energy of hope. Hope comes from seeing a possibility that you love and feeling empowered to make it happen. Hope is: • optimistic and not foolish • the antidote to fear, anxiety and being stuck • deliberately changing thought patterns • Taking s…
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Episode 115: With Mixed Feelings, We Approach the Topic of Performance Management One More Time
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Can’t live with them. Can’t Live without them. Yes, we are talking about performance conversations. When in doubt, we have learned being explicit about the principles behind any effort helps guide and evaluate solutions. That is precisely what Bob’nJoyce do in today’s podcast. A sample of some of our principles are: Talent development conversation …
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In this episode, Bob’n Joyce discuss what happens when leaders lose their edge when boredom and doubt takes over. This is a natural phenomenon where work performance over time ebbs and flows. BTW… it happens to all of us at some point in time. The challenge for leadership is the unrelenting high demand of a role when they feel checked out. Bob’n Jo…
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In this episode, Bob’nJoyce get real about the uncertainty and chaos of today’s world and what we can do to navigate through it. Both individuals and organizations struggle to be at their best when the anxiety of “not knowing” persist. We refer to the space where what was no longer exists and what is to be is uncertain as the murky middle. Come joi…
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In this episode, Bob’nJoyce share a powerful exercise for teams called “Large Talk Questions.” These are powerful questions that pairs ask one another that invites curiosity, new discovery, and builds relatedness. Think of “Large Talk Questions” as the antidote to small talk where people exchange greetings with half attention and interest. “Large T…
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Episode 111: Unraveling Compensation Practices – A Conversation with Mike Strout
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In this week’s episode, our guest, Mike Strout, gives his unique and surprising thoughts on compensation practices. He shares his 4 Principles of Comp design: 1) The goal of compensation is to attract and retain people - period. 2) Compensation isn’t fair. Don’t think that it is. 3) Compensation design is going to piss off someone. 4) Don’t overthi…
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In this episode, Bob’nJoyce discuss what “bad bossing” looks like and it's destructive impact. Bad bossing demotivates and demoralizes. Bad bosses are creativity killers, eroding a company’s success, and are the #1 reason people leave a company. And here's the punchline: at one time or another, we all have been bad bosses. Here are some of our obse…
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Episode 109: The Compensation Quagmire: Part 1
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Today, Bob’nJoyce jump into the quagmire of getting compensation right. In today’s workplace, old rules and beliefs on compensation no longer apply. Is it possible to get compensation right? In today’s podcast, we explore this question and touch on the following topics: How compensation motivates and demotivates. The role of paying an incentive bon…
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Episode 108: The Leap to Becoming a Top Executive
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In this episode, Joyce shares the 15 skills and habits that top executives at Delhaize identified to being successful as an executive committee member. While some of the skills and habits can be learned, many new top executives require new ways of thinking, being, and doing to make the grade. In this episode, we discussed: The need for knowing when…
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Episode 107: Two Magical Words – “Good Job”
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Every act of appreciation or gratitude creates a model that gets taken out of the workplace and into the world. We all crave acknowledgement so why don’t bosses do it enough? Bob n'Joyce jump into this topic on the power of boss praise and why it is so stubbornly resisted. 4 conclusions about a positive work culture: What you do and say (or not) ca…
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Episode 106: A Great DEI Conversation with Eric Watson
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Eric Watson is an expert helping organizations become more diverse, inclusive and equal. Eric offers his perspective on where we have been and have evolved in DEI work. Eric reflected on diversity training in organizations since the death of George Floyd. He also touched on the following topics: What is working and what may be causing more harm tha…
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In this episode, Bob’nJoyce share thoughts on organizational downsizing, and getting it right. Downsizing is a natural phenomenon that no long stigmatizes the company or impacted employees. What hasn’t changed is the need to do it right. In this episode, we addressed: 1 - Why downsizing is here to stay. 2 - The foundational principles of doing down…
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Episode 104: DEI – A Lot of Talk, Not Enough Action
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Are companies doing enough to make their organizations more diverse, inclusive, and equal? In this Episode, Bob’nJoyce discuss why many diversity initiatives miss the mark. We will explore: • Why discussing this is difficult for us? • Why DEI initiatives are more about change (action), and less about training? • What is needed in the person leading…
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In this episode, Joyce shares a white paper, “Principles of Management” that she authored some thirty years ago. How have the things a good boss does stood the test of time? Here’s a teaser on some principles we discussed: • Never embarrass or humiliate anyone. Apologize if you do. • When an associate is not living up to expectations, first look at…
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Episode 102: Performance Reviews That Excite
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Some organizations are getting performance conversations right. In Episode 102, Bob’nJoyce explore a company where the performance review process is shifting culture, exciting both bosses and employees. We jumped into: • Why “traditional review processes” are dead • The use of powerful conversations where both boss and employees feel seen, heard, a…
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