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Welcome to Scale Tale, the podcast that takes you on an exciting journey through the world of customer success. Let’s go beyond theory and explore real-life case studies and examples, unveiling the strategies that drive sustainable revenue growth for businesses. Have you ever wondered how top CS leaders achieve remarkable success? We'll reveal their tactical tips and insider secrets, empowering you to supercharge your CS strategy. From building customer-centric cultures to measuring success ...
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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CXChronicles Podcast

Adrian Brady-Cesana

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Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!Each week CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC ...
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The Laundry podcast: Dive deep into the intricacies of financial crime, AML (anti-money laundering), compliance, sanctions, and the ever-evolving landscape of financial regulation. Hosted by Marit Rødevand and Fredrik Riiser – this podcast features renowned experts from sectors such as banking, fintech, compliance, and investigative journalism. Together, they shed light on the industry's trending topics, analyse mainstream news through a compliance-focused lens, and connect the fight against ...
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Happy Customers

Arrows Podcast Network

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Happy Customers is about why making customer successful - and ultimately happy customers is more important than ever before. Over the course of this series we’re going to explore what people inside some of the world's top companies are really doing everyday to go beyond the metrics and numbers on the balance sheet, collaborate across their entire organization, and truly invest in making their customers successful.
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The Contextual Product Manager

Contextual CEO - David Jones

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Discussions and hacks with leading Product Led Growth teams. You'll get actionable tips on Onboarding, Activation & User Retention in less than 20 minutes. Contextual is for Web and Mobile App Product Teams, we help drive Product Adoption, Onboarding and Automated interaction with users. Specifically: Tips, Tours, Carousels and InApp Messages to help Product Teams, Customer Success and Developers iterate without writing code or updating to the Appstore.
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Featuring: * Recordings from Pulse events * The Customer Success Podcast: This podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(former Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.
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Supermanagers, brought to you by the team at Fellow, is the podcast for leaders who want to build organizations with exceptional management practices. Join Aydin Mirzaee, CEO at Fellow, as he uncovers the innovative strategies, bold decision-making, and insightful perspectives that drive world-class executives in building and scaling successful and productive organizations. We’ll be covering topics on: Operational excellence Leadership Remote and Hybrid work Scaling teams & organizations Wor ...
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A Global weekly show interviewing authors to inspire, educate and inform the business world and the curious. Presented by the author of "Undisruptable", this Global show speaks of something greater beyond innovation, disruption and technology. It speaks to the human need to learn: how to adapt and love a changing world. It embraces the spirit of constant change, of staying receptive, of always learning.
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Win Spectrum's mission is to forge the world’s most capable sellers. In this podcast, we take learnings from our training workshops, sales onboarding programs, and salesperson evaluations to help sellers master the most important selling skills to dramatically improve performance. We are dedicated to helping each individual improve abilities, deliver a better customer experience, and win more business. Learn more at https://www.winspectrum.com/
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Alterrain

Alterrain

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When you partner with ALTERRAIN, you will receive more than an elite coaching experience. We will assess your organization, identify key areas for improvement and deliver a customized approach that is proven to achieve predictable results. Through our simple processes, we will help you hire, onboard, develop and coach your team to excellence, enabling sellers to flawlessly execute your go-to-market strategy and be more profitable.
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Are you ready to leverage the power of business process improvement tools to enhance your profit margins and achieve a better work-life balance? Welcome to The Well-Oiled Operations Podcast, where you'll join forces with Stacy Tuschl—an accomplished International Best-Selling Author, astute Business Coach, and successful Multiple 7-Figure Business Owner. Stacy will serve as your trusted guide on a transformative journey, unveiling highly effective systems and strategies to improve business o ...
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Welcome to The Support Automation Show, a podcast by Capacity, hosted by Justin Schmidt. We host conversations with leaders in customer or employee support who are using technology to answer questions, automate processes, and build innovative solutions to any business challenge.
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fitSpot Guru is your weekly guide to mastering fitDEGREE! Each week our team will take on topics related to our software provided by our clients or our internal team. The goal is to leave the episode with a greater understanding of fitDEGREE and how it can be used to optimize your business! Got a question or a suggestion? Email us at support@fitdegree.com!
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Welcome to ”The Learning Blueprint: Crafting Behavioral Change in L&D,” a cutting-edge podcast brought to you by Legacy Learning Consulting. Our mission is to guide organizations through the complexities of creating real behavioral change within their learning and development strategies. Each episode, we dive deep into outcome-based, behavior-shifting practices that help companies achieve maximum performance. Join us as we explore innovative approaches to leadership development, workforce em ...
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Welcome to the crypto information and education hub of Africa. The gateway to web3. This show highlights projects, ecosystems and people making impact and driving adoption of decentralized technologies across Africa. Get informed on all things bitcoin, Defi, NFTs, web3 culture and all things crypto.
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Embark on a fascinating journey into the heart of our community and the broader realm of Web3 technology. Our podcast acts as a bridge, connecting the vibrant members of our decentralized autonomous organization in Austin and the larger Web3 ecosystem. Tune in for engaging discussions, exclusive insights into member projects, and deep dives into the latest Web3 trends. We strive to provide educational and thought-provoking content for both our DAO audience and the wider public.
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CRM Success Secrets, the podcast where we'll chat about all things CRM (Customer Relationship Management) in a casual, down-to-earth way. The host, Mary Sue Dahill, is a hot mess tamer, CRM expert, and automation queen. If you're a business coach or consultant looking to simplify your daily grind, supercharge your client interactions, and ultimately ramp up your business, you've found your new favorite podcast. Why? Because Mary Sue has a deep passion for systems, but not just any systems – ...
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In the podcast series HR Inside Out - Demystifying HR & People Management Susan and her guests weave a tapestry of information, insights and guidance around HR, people management and the work processes we could all understand and “do” better. Sharing examples both personally and through interviews of others who have walked the path of daring greatly, she offers insights for those who wish support on their own journey as they become the best version of themselves and within their organizations.
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Dan and Nicole Ratner are a power couple in the association world leading organizations to achieve record growth in membership and plan highly efficient events over their 36 combined years in the industry. After climbing to the highest levels of leadership in multiple organizations, they both made the unusual choice to step off the corporate ladder and put family first. Throughout this podcast, you’ll hear how they help non-profit and for-profit businesses move from incremental growth to exp ...
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Welcome to THE ECOMMERCE EDGE Podcast (formerly At the Coalface). - THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology. - With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.
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Drive demand & scale your business with insightful lessons & light-hearted conversations with Europe's greatest Marketers & Founders Innovators Can Laugh is your essential source for SaaS insights, with a touch of wit. Host Eric Melchor sits down with Europe's seasoned Marketers & Founders to uncover the strategies and lessons that fuel startup growth. Expect laughter, but more importantly, expect valuable insights to drive demand and scale your business. Solo episodes with specific podcast ...
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Connect & Convert: The Sales Accelerator Podcast

Sales RX and Wizard of Ads Employee Optimization

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Welcome to "Connect & Convert: The Sales Accelerator Podcast," where your host Dennis Collins, alongside co-host Leah Bumphrey, delivers unparalleled insights into the art of accelerating small business sales. Dennis, with over 150 years of experience in business enhancement, focuses on the profound impact of nurturing and developing people within the organization. His expertise lies in transforming average teams into exceptional ones through leadership training, effective communication, and ...
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From Gossip to Growth | Eradicate Workplace Gossip

Rika Whelan | Workplace Gossip Strategist

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Is gossip rampant in your department, organisation or company? Have you tried multiple different strategies like: -> Speaking to your team, -> Trying to get them on board with not gossiping, -> Organising workplace culture training -> Inspirational talks -> Professional development -> Words of encouragement and/or -> sending out famous quotes about the importance of workplace culture and the environment at work. I’ve been there before! I started as the gossiper, following the ’unwritten rule ...
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Get Found!

GinzaMetrics

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Ginzametrics is pioneering the science of findability. Our SaaS platform provides marketing intelligence and reporting, while delivering the tactical tools needed to implement strategic recommendations and optimize content.
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Conversations that delve into the inner workings of revenue enablement and the role it plays in fueling the revenue engine. Listen in as enablement professionals provide road-tested insights and strategies that produce results.
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Welcome to the State of Identity, the leading podcast in the digital identity industry! Host Cameron D’Ambrosi, and the team at Liminal, invite you to join an enlightening and engaging conversation about digital identity, its technologies, and the ever-evolving paradigms that shape our world today. Through candid discussions with the industry’s greatest minds, Liminal explores the most pressing topics in digital identity, cybersecurity, and Fintech, from cutting-edge technologies and innovat ...
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The Innovation Driven Growth podcast is hosted by fintech pioneer, entrepreneur and author, David L. Peterson, and features interviews, insights, and ideation focused on how to unleased our inherent creativity to produce Innovation Driven Growth. Each episode is about igniting strategic innovation in work and life—no matter your skill set or job title.
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Helping Sells Radio is the enterprise software podcast for people who want to help customers achieve outcomes with software. We talk to technology professionals who work all over the customer journey, from marketing and sales to customer success and professional services, to unpack innovative ways people are taking a helpful approach with customers. Brought to you by ServiceRocket Media. helpingsells.substack.com
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A global IDV podcast featuring conversations with leading industry experts. The series features topics ranging from digital onboarding and change in artificial intelligence, security challenges and dives deep into specific regions and industries.
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Welcome to another episode of Long Distance Short, GiftBasketsOverseas.com’s podcast where we talk to real people about the triumphs and tribulations in all kinds of long-distance relationships, and explore personal and corporate gifting trends. Let’s jump right in! Hosted on Acast. See acast.com/privacy for more information.
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The GrowthTLDR podcast is a weekly interview series with both leaders and practitioners who have real knowledge to share on what it takes to grow a business. Unlike most podcasts, we don't just focus on tips and tricks. We get to know the real story behind their success. And we try to have fun while doing it. Sick and tired of the same old boring business chat? Then listen to an episode of the GrowthTLDR, you won't regret it. If you're interested in being on the show, e-mail kieran@growthtld ...
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What We Cover In This Episode: News with Nick and the latest of group fitness builds and mental, emotional and physical well-being [0:36] The importance that having an effective onboarding process will have on your customer’s experience [5:04] Integration partners that can help you communicate with your clients - click their links below to learn mo…
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No more not knowing who’s coming to your website, convert more leads and get a free trial at Leadfeeder.com Is he the Elon Musk of startups in Austria? Vlad Gozman is the founder of multiple companies, non-profits and launched TedX Vienna. His latest venture is Involve.me which is an innovative interactive form that transforms the customer onboardi…
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #229 we welcomed Richard Convery, Founder & CEO of Ascendr based near London, England. Richard is an expert in effective SaaS customer onboarding, a customer success advocate and one of our leading strategic partners here at CXChronicles. In this episode, Rich…
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🎓Welcome to 'Mentoring Moments', a sub-series of the Podcast 🎓Mentoring Moments is composed of clips taken from Jason's Mentorship Sessions 🎓These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! 🎓The episode title outlines some of the topics covered in the episode for reference 🎓We …
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💡Tomi (https://www.linkedin.com/in/tomigronfors) is the CEO & Co-Founder of Sniffie - https://www.sniffie.io💡Sniffie is a SaaS Dynamic Pricing Engine for eCommerce 💡Sniffie allows eCommerce merchants to streamline and optimize all product pricing in one powerful platform 💡Sniffie boosts profit margins by dynamically adjusting prices based on real-t…
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In this eye-opening episode of Connect and Convert, hosts Dennis Collins and Leah Bumphrey dive deep into the psychology of pricing and the power of anchoring in sales. Discover how understanding cognitive biases can dramatically boost your conversion rates and transform your approach to pricing strategies. Key Takeaways: • Anchoring significantly …
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Understanding Emotional Dynamics for Creative Problem Solving with Wendy Smith In this episode, Aidan is joined by Wendy Smith, co-author of 'Both/And Thinking,' to discuss the crucial role of emotions in addressing creative tensions and solving tough problems. Wendy emphasises moving beyond cognitive approaches to engage the heart, recognising and…
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Understanding Emotional Dynamics for Creative Problem Solving with Wendy Smith In this episode, Aidan is joined by Wendy Smith, co-author of 'Both/And Thinking,' to discuss the crucial role of emotions in addressing creative tensions and solving tough problems. Wendy emphasises moving beyond cognitive approaches to engage the heart, recognising and…
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In this episode of the Well-Oiled Operations™ podcast, Stacy interviews Jodi Lovett, the owner of Love It by Design, a highly successful staging company operating in Ohio and southeast Michigan, about her remarkable success in reactivating past clients. Stacy delves into Jodi's incredible results from implementing a reactivation campaign, which led…
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What We Cover In This Episode: Examples of ways you can optimize the very first visit by your clients [1:08] What Seran says is the “low-hanging fruit” of building relationships [9:03] Why is the first visit so crucial for retention [12:38] Some of the things that can be done to make the first visit so memorable for the client [17:21] How you can s…
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In this episode, Aaron talks about the intricacies of hiring and training successful sales representatives. He shares personal experiences and valuable insights into the recruitment process, including a unique group interview technique that effectively identifies true extroverts. Discover the essential qualities of an exceptional sales rep and lear…
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The Financial Action Task Force is hugely influential in combatting money laundering and terror financing. Their 'black' and 'gray' lists are powerful tools in shutting out bad actors from the world economy but also incentivising countries to fight corruption and dark money in their own systems. But what does it feel like to be at the top of an org…
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Engage your leads, answer repetitive questions, or provide around-the-clock customer service on your website with Landbot.io/try Sam Dunning is the founder of SEO agency Breaking B2B. According to Sam, B2B tech companies often make the mistake of approaching SEO as a checklist activity, focusing on top-of-the-funnel keywords and neglecting revenue-…
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Developing an Ecosystem Playbook for Corporate Innovation with Best Buy Case Study In this episode, we delve into the strategies corporate explorers need to develop successful partnerships and co-innovate to deliver value propositions to their consumers. Our guest, Christine Griffin, shares a six-step process for creating an ecosystem playbook, usi…
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Developing an Ecosystem Playbook for Corporate Innovation with Best Buy Case Study In this episode, we delve into the strategies corporate explorers need to develop successful partnerships and co-innovate to deliver value propositions to their consumers. Our guest, Christine Griffin, shares a six-step process for creating an ecosystem playbook, usi…
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Eric Annan shares his background, detailing his personal and professional journey that led to the co-founding of Aya. He discusses the evolution of Aya from its inception to its current state, highlighting key milestones and pivotal moments. He also reflects on his past experiences and early career challenges that have shaped his entrepreneurial mi…
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Summary In this episode, Sky from J17 Capital dives into how he evaluates blockchain projects and funds. He shares his criteria for selecting founders and projects, emphasizing the importance of market needs, growth potential, and product-founder fit. Sky also discusses the dynamics between LPs and GPs in venture capital, exit strategies for crypto…
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In this episode of the Well-Oiled Operations™ podcast, Stacy offers a timely discussion on balancing a booming business while enjoying a fulfilling summer. Packed with tips and practical advice, this episode is particularly beneficial for business owners torn between relaxation and the pursuit of their business goals. Tune in to discover Stacy’s si…
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Creating a feedback culture is important because we want to create teams that fail forward, learn from their mistakes and then improve their performance due to feedback. If your team gets defensive when you provide feedback, then you know you have a feedback problem. Let's get to work! Here are 5 ways that you can create a feedback culture (listen …
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🎓Welcome to 'Mentoring Moments', a sub-series of the Podcast 🎓Mentoring Moments is composed of clips taken from Jason's Mentorship Sessions 🎓These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! 🎓The episode title outlines some of the topics covered in the episode for reference 🎓We …
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #233 we were live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas earlier this month with Sharath Keshava Narayana based in Palo Alto, CA. Sharath is the Co-Founder at Sanas.AI and Observe.AI. He's also a General Partner at Car…
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💡Alon (https://www.linkedin.com/in/alon-partuk-2220a8110) is the Founder & CEO of Octup - https://octup.com💡Octup is a SaaS based, operational reporting, enhancement & optimization platform for eCommerce brands💡Octup is "The #1 multichannel analytics platform for brands who want to grow"💡Octup "brings the metrics that matter most into one easy-to-u…
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How do you develop your messaging to serve multiple segments at once? In this episode, we talk to Carolyn Beaudoin, co-founder of Boxcar Agency. You'll learn about their Hybrid One Reader approach, tips for structuring your homepage and dedicated solution pages, how to use customer call recordings as copywriting material, and more. Visit our websit…
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In this episode, we sit down with certified financial planner Todd Bryant to discuss the key factors to consider when choosing a financial advisor for your wealth management and retirement planning needs. As a top 40 under 40 awardee and founding partner of Signature Wealth Partners, Todd shares his insights on building trust, differentiating yours…
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In this Marketing Over Coffee: Learn the best way for agencies to manage websites, especially if you offer SEO as a service, and how to move fast enough so that you never miss opportunities. Direct Link to File Brought to you by our sponsors: NetSuite and Wix Studio She’s been on both the client and agency side. Working with a team that designed si…
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In this episode of the Well-Oiled Operations™ podcast, Stacy delves into the challenges of entrepreneurial isolation, highlighting the importance of mastering key business techniques, systems, and mindset for success. Stacy shares practical advice on how to attract more customers, increase profitability, and create a better balance between professi…
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In this insightful episode, we sit down with Jessica Zwaan, COO of Talentful, whose impressive career journey spans roles in HR and operations across leading tech and SaaS companies. Jessica shares her transition from HR to the COO role, discussing the significant learnings and challenges faced along the way. She delves into the importance of comme…
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In this episode, we are joined again by Wendy Smith, co-author of 'Both/And Thinking: Embrace Creative Tensions to Solve Your Toughest Problems.' Wendy elaborates on the nuances between dilemmas, paradoxes, and tensions, emphasising that these terms are not interchangeable and revealing the psychological and practical implications of recognising an…
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In this episode, we are joined again by Wendy Smith, co-author of 'Both/And Thinking: Embrace Creative Tensions to Solve Your Toughest Problems.' Wendy elaborates on the nuances between dilemmas, paradoxes, and tensions, emphasising that these terms are not interchangeable and revealing the psychological and practical implications of recognising an…
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Aaron opens up about the emotional rollercoaster of preparing for his upcoming wedding and shares a powerful lesson on managing anxiety and experiencing joy. Aaron discusses the hit movie Inside Out 2 and how its portrayal of emotions resonates deeply with his own experiences. From his journey of building four successful companies driven by anxiety…
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Running the entire compliance operations of a financial institution is no walk in the park. Managing a team working to keep customers safe, managing expectations of CEOs and founders, keeping across regulation and sanctions – while trying to stay ahead of criminals looking to funnel dirty money through your service. Our expert host, Marit Rødevand,…
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📦Steve (https://www.linkedin.com/in/stevenjavor) is the Global eCommerce Director, North America, Energy Management at Schneider Electric - https://www.se.com/ww/en/ 📦Schneider Electric is one of the world's largest manufacturers and distributors of electrical products & related software 📦Schneider Electric a global industrial technology leader bri…
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Engage your leads, answer repetitive questions, or provide around-the-clock customer service on your website with Landbot.io/try Hector Forwood is the founder of Flooencer - an influencer marketplace platform that connects B2B brands with reputable influencers. The platform allows brands to create campaigns, match with influencers, and track campai…
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Send us a Text Message. Hey CX Nation, In this week's episode of The CXChronicles Podcast #232 we are live at Customer Contact Week in the Caesar's Forum Entertainment Center in Las Vegas with Trey Wade, Head of Consumer Experience at Molson Coors Beverage Company based in Chicago, IL. As describe by the Financial Times, Trey Wade is a “prolific co…
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“I never thought that the teachers would gossip more than the teenage students” Meet Mike McQuillan: Mike McQuillan moved from New York, USA to Lima, Peru to teach English as a foreign language. Mike describes the last institute where he taught as a golden palace built on top of a toxic swamp. The systems worked, and the people were great, but the …
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Summary In this episode, we sit down with Lee Bratcher, founder and President of the Texas Blockchain Council (TBC). Lee shares his journey into blockchain and discusses the critical role of digital property rights. He highlights TBC's legislative achievements, such as bills on blockchain working groups and commercial code changes, and emphasizes t…
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💡Benny (https://www.linkedin.com/in/bennyblum) is the SVP of Product at Syndigo - https://syndigo.com 💡Syndigo offers PIM, MDM and Data Syndication SaaS technology and services💡Syndigo's comprehensive platform connects every aspect of the data and content lifecycle💡With Syndigo, merchants gain efficiency, visibility and control from content/product…
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In this episode of Connect and Convert, hosts Dennis Collins and Leah Bumphrey share their personal experiences with sales onboarding and discuss the key elements of a successful onboarding program for new sales representatives. Discover the importance of setting clear expectations, providing mentorship, and developing both hard and soft skills to …
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In this Marketing Over Coffee: Learn about what came out of WWDC, how to market better on LinkedIn and more! Direct Link to File Brought to you by our sponsors: Wix Studio and NetSuite Apple WWDC Entering the age of on device AI 7:04 Wix Studio is the web platform that gives agencies and enterprises the end-to-end efficiency to design, develop and …
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In this episode, we are joined by Wendy Smith, co-author of 'Both/And Thinking: Embrace Creative Tensions to Solve Your Toughest Problems.' Wendy elaborates on the nuances between dilemmas, paradoxes, and tensions, emphasising that these terms are not interchangeable and revealing the psychological and practical implications of recognising and navi…
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In this episode of the Well-Oiled Operations™ podcast, Stacy and Mel Abraham delve into the crucial aspects of building financial freedom. Mel shares his unique insights on developing healthy money habits, managing business finances effectively, and preparing for a secure financial future. Mel Abraham, author of "Building Your Money Machine," discu…
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What We Cover In This Episode: Seran’s journey from Wall Street to the Pilates studio - and beyond [1:15] How she curated her approach to coaching fitness studios [7:01] Why Seran believes so strongly that success does not have to equal stress [8:36] Some of the main reasons that effective marketing messaging crucial for fitness studios to master […
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Tim Fisher of I.D. Sign Group -- https://www.idsg.us -- is all about innovation in team management and quality control through the groundbreaking REAP (Rework Elimination Assistance Program). Tim is a third-generation member of the family sign business. Tim shares his unique approach to incentivizing his team and ensuring high-quality outputs while…
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Synthetic data comes with all sorts of hype: the next great accelerator to combat financial crime, the silver bullet of compliance – even an emerging hero! But while this use of AI is promising, there is still plenty to be worked out and you better believe that the bad guys are utilising it too! Our expert host, Fredrik Riiser, is joined by Dr. Jan…
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No more not knowing who’s coming to your website, convert more leads and get a free trial at Leadfeeder.com Beth Nevins is a renowned startup advisor and people and talent consultant. She is best known for helping founders refine their values and mission so they can lead. 00:00 Introduction 00:39 Beth's Background and Expertise 01:13 Hiring the Rig…
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