This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
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Automotive Repair News Today And Good News In Auto Repair are the newest additions to the Changing The Industry family.
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Hurricane Helene Impact, Counterfeit Auto Parts Crackdown, Monroe Capital's $1 Billion Investment in EV, and more!
9:45
9:45
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9:45
In this episode, Braxton Critcher highlights the immediate aftermath of Hurricane Helene, emphasizing the devastation faced by automotive repair shops and the GoFundMe campaign launched by ASTA to support those affected. He discusses the put the Brakes on fakes initiative by the National Intellectual Property Rights Coordination Center, which aims …
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Episode 184 - Managing Workflow and Scheduling in High-Volume Auto Shops With Dan Vasquez and Jacob Wierengo
1:01:53
1:01:53
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1:01:53
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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The Automotive Industry's Response to Hurricane Helene's Unprecedented Impact
14:47
14:47
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14:47
Donate here: https://bit.ly/4ejh3qB To request assistance, download your application here: https://bit.ly/3zBONAu and submit your completed application to chet.mottershead@astausa.org by October 11th. Mike Allen joins Braxton and Lucas to discuss the devastating impact of Hurricane Helene on automotive repair shops in Western North Carolina. Lucas …
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Big Changes at Alliance of Automotive Service Providers (AASP), Repair Act Delays in Congress, and more Auto Repair Industry Headlines!
9:47
9:47
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9:47
In this episode, The Alliance of Automotive Service Providers (AASP) has announced plans to dissolve its national association by the end of the year, while continuing to support local affiliates. Additionally, the Repair Act's progress in Congress has hit a pause as representatives go on recess, with a vote expected to be reconsidered in November. …
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Episode 183 - The Vomitorium, Self-Help Rants, and Lucas's Yard Sale Insult With Kieran O'Brien of Shopgenie
1:25:51
1:25:51
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1:25:51
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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How Ed Rosa and Fix it Forward Transforms Lives Through Car Repairs
38:00
38:00
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38:00
Today on Good News in Auto Repair, Ed Rosa reveals eye-opening insights into the personal stories of those he helps, emphasizing the prevalent issue of homelessness among employed individuals. Braxton appreciates Ed's dedicated community work and the therapeutic benefits it brings Ed, notably reducing his PTSD symptoms. 00:00 Good news in auto repa…
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Gen Z in Automotive, Vehicle Longevity, SEMA's Research, and more Auto Industry News
9:28
9:28
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9:28
In this episode, Braxton Critcher covers the latest trends and updates in the automotive repair industry. Braxton discusses the SEMA market research revealing that Americans are holding onto their cars longer than ever. He also highlights the rise of Gen Z in the trades industry, with Wyotech reporting an 85% graduation rate and a notable increase …
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Episode 182 - Customer Escalations and Unusual Finds in Car Trunks With Auto Shop Follow Up
1:15:40
1:15:40
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1:15:40
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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Dwayne Myers Discusses the Urgent Need for the Repair Act in Automotive Industry
23:23
23:23
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23:23
In this episode, Braxton Critcher is joined by Dwayne Myers to discuss the importance of the Repair Act in the automotive industry. Dwayne highlights how advancements in automotive technology could potentially lock out independent repair shops, stressing the need for security measures that allow fair access to repair data. Braxton and Dwayne delve …
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How DVI Technology is Changing the Auto Repair Game with Cavan Robinson
29:55
29:55
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29:55
In this episode, Braxton Critcher welcomes Cavan Robinson, the new General Manager at Shopware, to discuss the importance of Digital Vehicle Inspections (DVI) in the automotive repair industry. Cavan shares insightful statistics on how implementing DVI can significantly increase the average repair order value, demonstrating a clear financial benefi…
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Bonus Episode - Transforming Your Shop's Workflow and Accountability With Software
1:08:11
1:08:11
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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Critical Automotive Repair Act Developments and Industry Updates
11:44
11:44
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11:44
In this episode, Braxton Critcher delves into pressing topics in the automotive world. He highlights the significant push from the Auto Care Association for the Repair Act, encouraging listeners to contact their congresspersons to protect their rights in vehicle repairs. Braxton also covers BMW's ambitious plans to introduce hydrogen-powered vehicl…
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Episode 181 - Mastering Profitability & Efficiency With Insights from Shop-Ware Experts
1:03:06
1:03:06
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1:03:06
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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How Chris Enright Transformed a Mechanic's Career
16:15
16:15
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16:15
In this episode, Braxton Critcher shares a good news story with Chris Enright, owner of Enright Automotive. Chris talks about how he helped a fellow mechanic, Matthew Parker, attend a critical training event by covering most of his expenses. Braxton and Chris then discuss the importance of offering support and encouragement within the industry, emp…
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New Regulations, Insurance Hikes, and EV Charger Milestones
11:34
11:34
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11:34
Braxton discusses the ASA's stance on the EPA’s new emission standards, warning about the potential hardships these regulations could impose on independent repair shops. He also highlights the skyrocketing car insurance rates, which have seen an unprecedented increase of up to 22% in just one year, largely driven by factors like inflation and highe…
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Episode 180 - Navigating Customer Expectations and Employee Performance With The Founder of Datadyne Joshua Hemmerling
1:06:12
1:06:12
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1:06:12
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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ADAS Trends, Concerns, and Solutions with MEMA Aftermarket Suppliers
25:57
25:57
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25:57
In this episode, Braxton Critcher is joined by Ryan Kooiman and Chris Gardner from MEMA Aftermarket Suppliers. Chris underscores the importance of Automated Driver Assistance Systems (ADAS) and the problematic lack of standardized calibration practices. Ryan shares his hands-on experience in the field, highlighting the disparities in technician kno…
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SEMA Pushes Back on Zero Emission Mandates, Rivian Fire, and the Latest from Around the Automotive Industry!
8:59
8:59
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8:59
In this episode, Braxton Critcher is joined by Cavan Robinson and Mike Allen. Braxton covers California's zero-emission mandate and the Specialty Equipment Market Association's response. Cavan discusses his plans for the future of Shop-Ware as the new General Manager. Mike shares valuable advice for first-time attendees of industry training events,…
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Episode 179 - Boosting Profits with Tire Programs and Road Hazard Services Featuring Chris Cotton
1:04:57
1:04:57
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1:04:57
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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Why Raising Your Repair Shop Rates Isn’t Enough with Mike Allen
17:55
17:55
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17:55
In this episode, Braxton Critcher is joined by Mike Allen, who shares insights on the intricacies of raising rates in the automotive repair industry. Mike discusses the importance of aligning service quality and facilities with increased rates to maintain customer trust. Additionally, the value of networking and continuous learning at industry even…
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Mercedes Benz Counterfeit Parts, GM's Data Controversy, Vehicle Maintenance Trends Survey and more!
10:16
10:16
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10:16
In this episode, Braxton Critcher covers several important updates in automotive repair news. He looks into the Auto Care Association's significant upgrades to its demand index tool, enhancing data precision for automotive professionals. Braxton also highlights Mercedes Benz's intensified efforts against counterfeit parts that jeopardize road safet…
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Episode 178 - Working Remotely In Automotive Repair With Kyle Buenger and Kasia Thompson
1:03:03
1:03:03
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1:03:03
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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1
How Frank Leutz is Transforming Auto Repair Through Charity - Good News In Auto Repair
16:43
16:43
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16:43
This podcast is all about good news in the auto repair industry! Today, Frank Leutz shares about his shop's commitment to community service, detailing their collaboration with the Foothills Food Bank and Resource Center to provide free auto repairs to families in need once a quarter. He also emphasizes the culture of giving back among his technicia…
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Auto Repair News - Midas Tackles Bad Service, Lemon Laws Updated, and EV Training in Toledo and more!
8:47
8:47
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8:47
Braxton talks about Midas’ new ad campaign promoting no "BS" in their shops. MEMA Aftermarket Suppliers are working towards releasing a white paper to cover what the industry needs to help support shops and ADAS. Additionally, you'll hear about Colorado's new lemon laws, aiming to provide stronger protections for consumers buying defective vehicles…
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Episode 177 - Lessons In Ethics and Honesty in Car Repairs From the Front Lines With William Fairbanks of Shop Controller
1:04:27
1:04:27
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1:04:27
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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Latest Automotive Repair News and Key Industry Updates - What's next for the Repair Act? YOU!
11:21
11:21
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11:21
The Auto Care Association (ACA) CEO Bill Hanvey urges the industry to push Congress to advance the stalled Repair Act, and Braxton emphasizes the importance of using the provided link to contact representatives. Additionally, CarShield reaches a $10 million settlement with the Federal Trade Commission over misleading advertising allegations, prompt…
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Navigating the Future of Auto Repair with Industry Expert Chris Jones
27:44
27:44
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27:44
In this episode, Braxton Critcher welcomes Chris Jones, the new Editorial Director at Endeavor Business Media, to discuss the latest in automotive repair news. Chris shares his journey within the industry, highlighting his recent promotion and the vision for Endeavor's various automotive brands. He touches on the rapid technological advancements in…
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Episode 176 - Going From High Pressure to Healthy Practices With Cody Gaddie and Becky Witt
1:05:18
1:05:18
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1:05:18
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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Carshield Faces $10M FTC Fine for False Advertising
14:08
14:08
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14:08
In this episode, Braxton Critcher gives the need-to-know info about CarShield, a company known for offering vehicle service contracts. Braxton highlights a critical quote from Samuel Levine, director of the Federal Trade Commission Bureau of Consumer Protection, emphasizing the deceptive practices that left many consumers with financial headaches. …
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Auto Repair Industry News - New Michigan Law Targets Auto Theft with Harsh Penalties, Collision Repair Education Foundation Raises $110K and more!
9:43
9:43
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9:43
Braxton Critcher covers several crucial updates in the automotive repair industry in this episode. He discusses new legislation in Michigan targeting car theft, highlighting stricter penalties for owning burglary tools. Braxton also mentions the impressive fundraising efforts of the Collision Repair Education Foundation, which raised over $110,000 …
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Episode 175 - Navigating Ethical Dilemmas in the Auto Repair Industry with Dipesh Modi
1:00:45
1:00:45
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1:00:45
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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A Sneak Peek into the Ratchet Wrench Management Conference with Chris Messer
18:11
18:11
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18:11
In this episode, Braxton Critcher and Chris Messer from Endeavor Business Media share an overview of the upcoming Ratchet Wrench Management Conference. Chris emphasizes the event's unique peer-to-peer format and new attractions like the VEHLO Victory Lap with RC cars. Additionally, he discusses the importance of staying updated on industry developm…
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GM Revises EV Goals, ASE Survey Results, Virtual Reality Training and more from the Automotive Industry
7:57
7:57
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7:57
In this episode, Braxton highlights a recent shift in GM's electric vehicle production strategy, an innovative diagnostic tool launched by Repairfy and NAPA, and Auto Ops' new feature aimed at enhancing customer service for repair shops. Additionally, Chris Jones shares his optimistic outlook for the industry's future based on his interactions with…
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Episode 174 - Balancing Business and Family In A Small Town with Josiah Martin
1:14:50
1:14:50
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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EV Charging Concerns and Complications with Ryan McKinnon
24:40
24:40
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24:40
In this episode, Braxton Critcher is joined by Ryan McKinnon from Charge Ahead Partnership. Ryan discusses the current state of EV infrastructure in Florida, emphasizing the barriers to EV adoption due to the lack of charging stations despite the availability of federal funds. He highlights the problematic role of power companies raising consumer r…
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Right to Repair Update and More From Around the Automotive Repair Industry!
8:29
8:29
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8:29
In this episode, Braxton Critcher dives into recent findings by the IIHS and HLDI, revealing that partial automation systems in vehicles do not significantly prevent collisions. Chris Messer joins Braxton to preview the Ratchet and Wrench Management Conference's new format, emphasizing its focus on peer-to-peer learning from shop owners and operato…
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Episode 173 - Handling Online Trolls and Tax Compliance in the Auto Industry with Dan Thieken
1:09:50
1:09:50
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1:09:50
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…
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