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Changing The Industry Podcast

David Roman & Lucas Underwood

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This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
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How can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket and dealerships more attractive to younger generations? Each week, Jay Goninen, Co-Founder & President of WrenchWay, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in shops and dealerships and what we can do to help drive the ind ...
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The Gearbox Podcast brings on industry professionals to explore the day-to-day operations of owning and operating a shop. From common frustrations to industry-wide shifts, this podcast covers it with fun and insightful conversations.
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ASE certified master technician and senior Delphi Technologies instructor, Dave Hobbs, sits down with automotive product experts, trainers and engineers. Each episode provides technicians and shop owners best practice advice to sharpen their skills in their service bays. Episode topics will include proper fuel pump installation, diesel engine performance, vehicle electrification, ignition coil diagnostics, battery charging and more. As a trusted adviser in the automotive industry, Delphi Tec ...
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Every heavy repair shop owner and field mechanic wants to have a better work/life balance and earn more money, but very few have the time or patience to figure out how to make it happen. You want to get to the next level. You want to avoid the costly, stressful pitfalls of entrepreneurship. And, you want all of the insider knowledge that will help you make the right decisions so you can save time, anxiety, and money. Join KJ Johnson each week as he (with the help of his expert friends) helps ...
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
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In this episode, Jimmy Purdy is joined by guests Nick Valentine and Travis Smith. Nick and Travis discuss the joy and challenges of using and potentially breaking their equipment, emphasizing the importance of gaining trust from customers through personal experience. They tackle the issue of managing client expectations, detailing how they balance …
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Anders Gustafson, Co-Founder of ShopLevers and former shop owner, breaks down technician compensation. He shares lessons learned from starting a new shop, including the importance of incentive plans, offering benefits like health insurance, and evaluating pay plans correctly. View the video podcast on YouTube About Our Guest: Anders Gustafson Co-Fo…
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
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In this episode, Jimmy Purdy is joined by Steven Fafel, and they discuss the complexities of modern marketing. Steven emphasizes the critical role of online scheduling in streamlining customer experiences. Jimmy shares the importance of adjusting prices based on customer feedback to enhance service quality. They also delve into the significance of …
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Danny Corwin from Harbor Freight Tools for Schools and Jay Abitz from Freedom High School discuss why shops, dealerships, manufacturers, and other businesses need to support skilled trades programs. They also dive into the struggles schools are facing, from budget cuts to a lack of administrative support. View the video podcast on YouTube About Our…
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
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Is social media important in the automotive industry? In this episode, Jimmy Purdy and Parker Branch, share insights on maintaining a positive shop culture amid employee turnover. Parker emphasizes proactive engagement with employees to retain talented staff, including regular performance evaluations and open discussions. Additionally, they delve i…
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John Spence, one of the top business experts in the world, author, CEO, and speaker, is back to offer key leadership and management advice. He covers the elements of a good culture, the importance of caring for your people, and the impact that keeping toxic high-performing people can have on your business. View the video podcast on YouTube About Ou…
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
  continue reading
 
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
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In this episode, Jimmy Purdy is joined by Josh Flat, owner of Flat Out Automotive in Sally County, West Jordan, Utah. Josh talks about the motivation he receives from a friend's doubts, sparking his journey to business ownership. Jimmy and Josh also discuss the importance of raising rates and building client relationships, providing insights into m…
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Matt Kerhin, Technology & Engineering Teacher at Hartford Union High School, joins us to talk about the huge teacher shortage in technical education—from the impact of retiring teachers to training the next generation and the costs of retaining teachers. View the video podcast on YouTube About Our Guest: Matt Kerhin Technology & Engineering Teacher…
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
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In this episode, Jimmy Purdy and guest Gilbert Khoshaba discuss how attending ASD transformed his customer interactions and business growth. He shares the challenges of transitioning from an employee to a business owner, setting ambitious goals like expanding to four shops by age 45. They explore the struggles and opportunities in marketing, unders…
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Russ Green, Operations Officer at Machinery Advisors Consortium, expresses how top employers need good leaders to keep people happy. Understanding employees, proper career growth, and keeping up with the industry pace are key to nurturing future leaders. View the video podcast on YouTube About Our Guest: Russ Green Operations Officer, Machinery Adv…
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Meet Jerry Sauceda, https://www.instagram.com/jerry_thedj/ Back in 2004 Jerry was a 19 year Lot Porter. This Podcast discusses the 20 year journey of a mentor (KJ) and his protege. The ups and downs, the challenges and most importantly the successes these two friends have ejoyed due to their mutual commitment to each others lives. What started out …
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
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In this episode, Jimmy Purdy welcomes Jessa Boyd and Tilly Corser from George's Friendly Auto Service in Lincoln, CA. Jessa shares her experience of classes not aligning with her goals, emphasizing the value of researching instructors and reaching out to experienced individuals. The trio also talk through the ethical considerations of offering free…
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Tanner Brandt, President of Autodiag Clinic, discusses the value of evaluating your technicians’ actual take-home income and the necessity of proper pay plans when assessing technician compensation. Tanner also dissects WrenchWay’s recent Technician Pay Survey and Technician Compensation Tool. To see how much technicians are making in your area and…
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
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KJ sits down with Jim Greaves (37 year Insurance Risk Professional) to discuss small business insurance for Mobile Field Repair Professionals. If you've ever wondered how Lawyers are getting 50 Million dollar awards for their clients against business owners like you. You'll want to listen and take notes. This conversation is broken down into clear …
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In this episode, Jimmy Purdy and Dave Krukowski discuss ways to navigate the complexities of marketing and customer retention in the automotive industry. Dave talks about the effectiveness and challenges of direct mail and retention marketing, emphasizing the necessity of regular service reminders. Together, they talk about the issues surrounding c…
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Jay Marrazzo, General Manager of AIM Group, LLC, brings a fresh perspective on how shops and dealerships can improve by thinking of different departments as having different cultures. He also gets candid and discusses our industry's shortcomings. View the video podcast on YouTube About Our Guest: Jay Marrazzo General Manager, AIM Group, LLC jay@aim…
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
  continue reading
 
In this episode, Jimmy Purdy welcomes Scott Pelava, a seasoned shop owner and community figure, on The Gearbox podcast. The conversation dives deep into the real challenges and personal costs of owning and operating an automotive repair shop. Scott shares his early struggles transitioning from technician to owner, highlighting the steep learning cu…
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WrenchWay Co-Founders Jay Goninen and Mark Wilson dive into WrenchWay’s 2024 Technician Pay survey. The survey gathered data about pay and benefits from thousands of technicians across the country. WrenchWay processed the information and developed an evolving technician compensation tool available for free at wrenchway.com/pay. Download the video w…
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
  continue reading
 
Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
  continue reading
 
In this episode, Jimmy Purdy and Dan Thieken discuss the complexities of managing and growing an automotive repair shop. Dan shares his experiences and challenges with business ownership, stating the importance of appropriate pricing and capital management. Jimmy discusses the evolutionary journey of his auto shop, highlighting his strategic shift …
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George Arrants, Vice President at ASE Education Foundation, is back to clear up misconceptions about hiring employees under 18, discuss the shortage of teachers, and explore the impact that work-based learning can have on students. View the video podcast on YouTube About Our Guest: George Arrants Vice President, ASE Education Foundation george.arra…
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
  continue reading
 
In this episode of The Gearbox Podcast, Jimmy Purdy explores the intricacies of running an auto repair shop with veteran mechanic Jeff Compton. Jeff underlines the importance of setting clear boundaries between technicians and customers to maintain the focus required for quality repairs. Jimmy reflects on transitioning his shop from transmission sp…
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Trust in the service department is imperative to running an effective shop. Derrick King, Director of Fixed Operations at ClearShift, joins us to give honest advice every shop needs to hear. From the importance of having transparency with your employees to simply respecting their career aspirations, you don’t want to miss these tips! View the video…
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Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your customer with a unique and immersive buying experience. Click here to schedule a free demo: https://geni.us/Shop-W…
  continue reading
 
In this installment of The Gearbox Podcast, host Jimmy Purdy welcomes Jeff Compton to dive into the intrinsic challenges and dynamics of automotive business leadership. Together they explore the delicate balance of team involvement in decision-making, with Jimmy emphasizing the significance of not springing new processes on employees unexpectedly. …
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