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Chicks In Charge: Automotive Edition

Jessica Burkhart & Shasta Haddock

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Join hosts Jess Burkhart and Shasta Haddock, a dynamic duo who are blazing a trail for young people, and especially young women in the car business. Dive deep into the automotive industry, as each episode of "Chicks in Charge" uncovers the inner workings of sales, service, BDC, finance, and collaborative efforts with vendors. However, this podcast goes beyond just business insights; Jess and Shasta are dedicated to creating a nurturing and supportive environment that empowers young women to ...
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Founder of Support Our Scrubs - 501(c)(3) Nonprofit Organization focused on Helping Our Healthcare, Frontline Heroes & First Responders. Founder of The Noble Award - A Recognition Program For All Who Serve Our Nations & Communities. Owner of Lace Technologies - Business, Marketing, Events & Social Media consulting, Speaker, MC. National Sales Direc…
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Join the Chicks In Charge today with a special guest, Kate Bierowski! In our latest episode, we sit down with the phenomenal Kate Bierowski from Repair On Demand. With a Bachelor's degree in Business and a Master's in Organization Change Leadership, Kate has steered her career through eight successful years in the automotive industry, focusing on f…
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Welcome to *Chicks In Charge*, the podcast where female powerhouses from the automotiveindustry and beyond share their journeys, insights, and strategies for success in amale-dominated world. Whether you're a seasoned professional or just starting out, this show is your gateway to empowering stories and actionable advice to steer your career in the…
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Welcome to another exciting episode of Chicks In Charge Automotive Edition, live from the prestigious Women In Automotive Conference! Today, we bring you a trailblazing guest who exemplifies leadership, resilience, and philanthropic spirit in the automotive industry. Our special guest, Carla Cosenzi, is the powerhouse President behind the successfu…
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Candice Lowe boasts an impressive 27 years of experience in the automotive industry, carving out a niche for herself as a seasoned professional. With 13 years spent in retail operations and another 12 years dedicated to serving as an OEM Digital Marketing Consultant, Candice has recently transitioned her expertise into the realm of paid digital adv…
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Welcome to Chicks in Charge! Today's guest is Joey Little, a renowned expert in website management and digital strategy for the automotive retail industry. With a deep understanding of the sector, Joey crafts cutting-edge web solutions that drive traffic, engage users, and increase sales for automotive retailers. Joey is a master at orchestrating d…
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Welcome to Chicks in Charge, where we showcase accomplished and esteemed professionals who are making waves in their industries. Today, we are thrilled to have Kathy Gilbert as our guest. With a distinguished 30-year career in the automotive industry, Kathy has held leadership roles in sales, business development, customer success, product marketin…
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Welcome to Chicks In Charge! Today’s guest is Joe Webb, the President of DealerKnows, a leading training firm in automotive retail. Joe is known as "the funniest guy in the car business" and travels internationally to speak on process improvement, consulting, and accountability. He serves on multiple advisory boards and has written for numerous pub…
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Join us on Chicks In Charge as we welcome Allie Peters, the Vice President of Service Operations at Cavender Auto Group. With a 13-year career in the automotive industry, Allie's journey has taken her from Service Advisor to her current leadership role. Throughout her career, she has been recognized with prestigious awards, spoken at industry event…
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Meet Katie Jackson-Richter, President of Cuneo Advertising and our guest on Chicks In Charge! With a wealth of experience in building successful brands and marketing plans, Katie has a proven track record of exceeding sales goals. Starting as an Account Manager in 2005, she worked her way up to Vice President, COO, and ultimately President in 2022.…
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Forbes, Entrepreneur and Success Magazines leading lady, the global superpreneur Danelle Delgado, known as the “millionaire maker” is one the most sought after speakers & corporate trainers on sales, business strategy, marketing, communication and human development in the world. She builds superhuman teams, turns down turnover and turns up profit. …
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Meet Brooke English Guy, an industry veteran with a remarkable 9-year tenure in the car business, not to mention the part-time dedication during her high school and college years. The automotive legacy traces back to her grandfather, who initiated the venture in 1980 with a Datsun franchise, later expanded by her father to include Chevrolet and Cad…
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Crissy “The Car Fairy” Burton Crissy Burton is based out of Indianapolis, Indiana working at one of the top 10 dealer groups in the United States and has surpassed many of her colleagues in just a span of eight short years. In one month alone in 2021, Crissy was proud to have sold 73 units! That brought in a total gross profit of $182,000 for her d…
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Join us for a very special, IN STUDIO guest, Ashley Negron! Ashley, the office manager at Roper Kia in Joplin, MO, is a shining example of a dynamic and dedicated professional. Since joining Roper Kia's team, Ashley has shown immense growth, leading to her being awarded Roper Kia Employee of the Year after just over a year on the job. She is known …
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Welcome to the Valentine's Special of Chicks In Charge with the Auto Couple! Meet Casey Smith, known as the "Auto Guy," and Jenna Smith, also known as the "Auto Gal," aka the #autocouple. In this episode, we dive into their love story that began with a successful blind date, set up by a mutual friend in the automotive industry. Fast forward to toda…
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Welcome to Chicks In Charge - the podcast where we celebrate and learn from powerful women who are making waves in the automotive industry! In this episode, we are thrilled to have Angela Rizzo, the Chief Marketing Officer and Chief Dot Connector at VINCUE, as our guest. Angela Rizzo is not your ordinary executive. With a knack for connecting peopl…
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Welcome to another episode of Chicks in Charge: Automotive Edition! Today, we have an incredible guest joining us, Owen Moon. Owen is a Director at TradePending, as well as a remarkable co-founder of Fixed Ops Digital, which was recently acquired by TradePending. With his extensive knowledge and experience, Owen has become an accredited speaker and…
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Chicks In Charge Automotive Edition welcomes special guest Matt Raymond, COO of BowtieSolutions, an outsourced service BDC solution for the automotive industry. With an extensive background in automotive business development, including expertise in CRM and DMS technology, and a specialization in automotive marketing for dealerships, Matt brings a w…
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Veronica Dunford is a seasoned professional committed to championing and empowering women and men within the automotive industry. With a career spanning over 35 years, Veronica has demonstrated a highly organized, efficient, and self-motivated approach to various roles in business development, executive management services, and technical support. P…
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On this Chicks in Charge: Automotive Edition episode, we have the pleasure of hosting Anthony Alagona, the CEO/Founder of Appointments That Show. Anthony is a highly recognized national sales trainer and an expert in business development, phone sales, and motivational coaching in the Automotive Industry. With his unparalleled expertise, Anthony wor…
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Introducing David Lowitz, a distinguished guest on The Chicks In Charge Podcast. As a 3rdgeneration automotive aficionado, David kick-started his automotive journey as the Marketing Director of a renowned 9 store group in South Florida before transitioning to the vendor side in 2019. With an impressive track record, David has proudly served TradePe…
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This Latin Asian Fusion of solution brewin’ Fun Flooders, is unique all its self. Compared to the feelings of a euphoric energizing coffee experience, Lou Ramirez and Fred Lennartz bring caffeinated culture to an industry needing a jump box jolt of positive power! Both armed force veterans on a mission to serve the automotive industry the values ne…
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Welcome to Chicks In Charge: Automotive Edition! In this episode, our special guest is Don Brady, a true powerhouse in the automotive industry. Don is not only the Vice President of DEALER SUCCESS for ShipYourCarNow but also the President of Don Brady Consulting INC. Moreover, as of May 2023, he has taken on the role of a Used Car Dealer in Ohio. W…
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Jasen Rice, Owner & CEO of LotPop, is our esteemed guest for this episode of Chicks In Charge: Automotive Edition, broadcasting live from Used Car Week 2023 in Scottsdale, Arizona. With a career spanning over two decades, Jasen's journey in the automotive industry began in 1997 when he ventured into online car sales. From there, he excelled as the …
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Processes Don't Fail, People Fail The Process Adam Marburger is a serial entrepreneur that lives his life in the following buckets; automotive, real estate, insurance, and martial arts. He is the President and CEO of Ascent Dealer Services, an insurance agency specializing in building wealth for automotive, RV, and power-sports dealers across the c…
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Chicks in Charge: Facts, Not Feelings Edtion ft. Brooke Furniss Ladies and gentlemen, welcome to the Chicks in Charge podcast, where today, we get to feature a powerful woman making waves in the automotive industry- Brooke Furniss. With over ten years of experience in the automotive field, Brooke is a force to be reckoned with.Throughout her career…
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Join your favorite chicks with our special guest, Steve Roessler, the Chief Evangelist Officer at DriveCentric. Steve is a visionary in the automotive industry, leading the way in customer engagements. While others are still struggling to master the art of following up with customers, Steve is already living in the future, emphasizing the importanc…
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On this episode of Chicks In Charge: Automotive Edition we are thrilled to introduce Liza Myers Borches, a trailblazing force in the automotive industry and our special guest on The Chicks in Charge podcast! Liza, a fourth-generation Auto Dealer hailing from Carter Myers Automotive in Virginia, brings a wealth of experience and insights to our show…
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Join us for a game changing episode of the Chicks in Charge: Automotive Edition as we bring you an exclusive conversation with the trailblazing Ashlee Church, General Manager at Volkswagen of Marion! In 2001, Ashlee began her automotive journey in the accounting office, and little did she know, she was destined to make waves in the industry. Fast f…
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Introducing Ashley, an automotive industry expert with a remarkable 13-year journey. Her entry into the field began as a temporary receptionist at a small Ford dealership in South Texas. Recognizing her passion for the automotive world, Ashley became a full-time team member and took on various customer-focused and marketing roles. It was during thi…
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Corey Means is the new incoming president for the Arizona Independent Automobile Dealers Association and Shasta had the wonderful opportunity to speak with him ahead of the 2023 AIADA Conference in Phoenix! Listen along as we discuss the benefits of independent dealers getting involved with their state Automobile Dealers Association as well as NIAD…
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Glenn Lundy is a powerhouse figure in the automotive industry, renowned as America's foremost speaker. With a transformative mantra of Rise, Evolve, Impact Together, he ignites the spark to unlock your true potential. Guiding you to monumental success, Glenn champions the ethos that massive action fuels massive results—epitomized by the astounding …
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Buckle up as we dive into the exciting world of internet lead conversions, BDC best practices, and a truckload of tips and tricks with none other than the BDC Alchemist himself – Shawn Armorer! Shawn's automotive journey spans over two glorious decades, taking on roles such as Service Manager, Service Advisor, BDC Director, and Customer Service Man…
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Ariana Garcia is the Buick GMC District Sales Manager for General Motors. She has a background in automotive sales, BDC, F&I, marketing and SO much more! Welcome to another episode of Chicks in Charge! In this episode, our hosts, Jess Burkhart and Shasta Haddock, dive into an inspiring conversation with automotive industry trailblazer, Ariana Garci…
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Winner of 2023's Automotive News' 40 under 40, Internet Sales Manager, Employee Advocate, Community Advocate, and Leader. These are just a few of the titles held by the wonderful Courtney Paschal of Street Toyota In Amarillo Texas. The Chicks had a wonderful episode with Courtney covering things from the importance of leadership when running a BDC/…
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Join The Chicks In Charge ft. Jarrod Kilway as they discuss how to incorporate AI with an existing BDC in place, how AI can help the overall customer experience and... Is AI going to entirely REPLACE the human element in a BDC?! OH! And HOW MANY shoes did he say he had?! Tune in now to hear what the expert and shoe fanatic himself has to say!…
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What a truly amazing episode this is! Martha has been in the auto industry for over 23 years. She started as a BDC representative for a Ford dealership. After a year in that position, she got promoted to BDC Manager and would then spend the next 3 years as a Customer Relations Manager. As she was in that role, she learned the entire dynamic inside …
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The Chicks FINALLY had a chance to sit down and chat with Fred Lennartz and Lou Ramirez of the Car Guy Coffee Podcast! Fred and Lou - also known as the "Certified Solutionaries" around the Automotive Industry - are working to change the car business one heart at a time. Their mission is to focus on the people that we work with every single day: fro…
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Tune in for Episode 11 of The Chicks in Charge ft. Petra Sherbin to discuss the importance of keeping women safe while having a career in a male dominated industry. Petra is NY born and raised. She is now a military spouse that has moved around quite a bit- currently in the Phoenix AZ area. She's a mother of 3 and has been in the automotive industr…
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Join The Chicks in Charge with Bobbie Herron, an industry leader with 22 years of experience and the President of World Domination at The Bees Knees Agency, a premier automotive operations agency. Bobbie has spearheaded transformations in the automotive industry, empowering men & women in all roles, from BDC & Sales to Management & Operations, to i…
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Shasta was unavailable during this episode so it is Jess and Robin today! Tune in to hear what the Social Media Guru and Manifestation Master, Robin Wilson, has to say and hear how YOU can help HER meet her 2023 goal of employing 100+ people in her local community!By Jessica Burkhart & Shasta Haddock
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There is nothing that Jess and Shasta love more than highlighting strong, amazing women in the automotive industry. So when we had the opportunity to interview Kaylee Felio, we knew that we had to take it! Kaylee is a mom, wife, manager, and so much more! Her personality, although introverted, is an inspiration to women all over the industry. She i…
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This is a HEE-UGE episode! Stan Sher - President of Dealer eTraining - came on with us to discuss all things BDC and BDC training. This includes the good, the bad, and the ugly. Where are we getting it right, where are we getting it wrong, and where is the industry moving? Listen in for the gold nuggets that were dropped during this episode and don…
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This week we covered such an important topic: Leadership. Understand that there is a massive difference between management and leadership and what that difference is. Roy covers with us how he works with leaders day in and day out to ensure that they are investing in their team members and what that looks like in the dealership. This episode needs …
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This week we BROKE IT DOWN with Bestselling Author of CustomHer Experience, Katie Mares! The entire reason for us starting this podcast was to shine a light for the up and coming generation of automotive and to highlight those that are truly good people, willing to invest in others and give with the heart of a servant. Katie is hands down one of th…
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Today the Chicks in Charge discussed Social Media posting and the importance of doing it correctly to your business! 90% of the business that we talk to or see on social media are doing it wrong and in this world, doing it wrong can actually be worse than doing nothing at all! Listen in to learn more about how to turn your social media pages into F…
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You'll have to excuse our streaming lag a few times! But we had so much fun getting to talk with Scott Trainor of USA Motor Jobs and getting to learn more about how he is helping staff the automotive industry as well as helping high school and vocational school students find their way to us once they graduate! Keep an eye out for the new addition t…
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Welcome to Episode 2 of the Chicks in Charge: Automotive Edition podcast! Today we had the absolute pleasure of welcoming in Laura Berman of RLB Automotive Consulting to the studio with us! She is partnered with TruWarranty and Equity4U and offers a multitude of amazing solutions to dealers all over the country! Join as we chat about bi-weekly paym…
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Welcome to our very first Episode of the Chicks in Charge: Automotive Edition! Today we spoke about BDC Processes and the importance of text and emails in your BDC! We even dabbled a little bit in Social Media posting for dealerships as well! Stay tuned next week when we chat with Laura Berman of RLB Automotive Consultants LIVE in the Studio!…
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