Best Sugarcrm Podcasts (2024)

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60. Why Your CRM Strategy Will Make or Break Your Business | Clint Oram of SugarCRM 40:39

18d ago40:39

40:39

This week on the Driven by DCKAP podcast, we’re joined by Clint Oram - Co-Founder and Chief Strategy Officer at SugarCRM. He sits down with our host, Karthik Chidambaram, to discuss the significance of CRM systems, how to increase sales, the effectiveness of data analysis, how emerging technologies will impact the future, and more. Clint has over 2…

1
Implementado un CRM con herramientas de No Code y Low Code #conversacionesdecrm 56:06

1d ago56:06

56:06

Nos visita Ernesto Bianchi, CGO y Co-Founder de BGlobal Solutions. Ernesto lleva años implementando Creatio, un CRM basado en tecnología de No Code. En este episodio Ernesto nos cuenta sus experiencias y conocimientos implementado CRM usando No Code.#creation #crm #nocode #lowcode #citizendeveloper Podcast de CRM:https://podcast.cx2advisory.com/Pod…

1
Sinergia de la IA y CRM: Conoce las opciones de IA en HubSpot #tomandocafeconjesushoyos 48:09

18h ago48:09

48:09

Sinergia de la IA y CRM: Una serie de podcasts dedicada a la exploración de la Inteligencia Artificial y su impacto en las soluciones de CRM. Analizaremos las propuestas de los principales proveedores de CRM, profundizando en sus frameworks, casos de uso, precios y experiencias reales de clientes.En este episodio nos acompaña, Shelley Pursell, Seni…

1
61. Strategies for Achieving a Successful ERP Implementation | Brad Feakes of EstesGroup 31:11

2h ago31:11

31:11

On this episode of the Driven by DCKAP podcast, Karthik sits down with Brad Feakes, President of EstesGroup - a leader in combining Private Cloud, Hybrid Cloud, and Managed IT solutions with Enterprise Resource Planning (ERP). Brad has more than 25 years of experience in manufacturing, construction management, supply chain, and ERP systems, and in …

1
Zherpa.ai: Comunidad para consultores de Zoho #conversacionesdecrm 57:31

6h ago57:31

57:31

Zherpa.ai es una nueva comunidad no solo para consultores de Zoho pero para clientes y partners de Zoho. Miguel Angel Arce, CEO de Zherpa Digital Systems nos habla de esta nueva iniciativa para crear una red de practicantes de Zoho no solo para Mexico y America Latina, pero para el resto del mundo.Podcasts sobre Zoho:https://podcast.cx2advisory.com…

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Implementando Inteligencia Artificial en la industria de Retail #conversacionesdecrm 57:05

14m ago57:05

57:05

Nos visita al #podcastdecrm, Francisco Kemeny, LinkedIn Top Voice y Founder & Chief AI Builder en PromptCopilot, para conversar sobre los aspectos a considerar para implementar IA en la industria de Retail. #conversacionesdecrm Francisco Kemeny: https://www.linkedin.com/in/kemeny/Francisco es también Founder Member, del el Club de la IA. Grupo de W…

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Sinergia de la IA y CRM: Conoce la funcionalidad de Inteligencia Artificial en Zoho 50:52

20d ago50:52

50:52

Como parte de la serie de Inteligencia Artificial y CRM, nos acompaña Ramprakash Ramamoorthy, Director - AI Research en Zoho & ManageEngine, para darnos a conocer la estrategia y funcionalidad de IA que ofrece Zoho.La inteligencia artificial de Zoho está basada en diferentes modelos de lenguajes, y el contexto de los datos, y en el "next best actio…

1
A Mauticon Teaser 8:43

1M ago8:43

8:43

Online, 10th-11th July, 2024 Schedule: https://mauticon.mautic.org/en/global/mcg-24/schedule/ Tickets: https://mauticon.mautic.org/en/global/mcg-24/tickets/ General Assembly (GA): https://community.mautic.org/assemblies/general-assembly/f/20/meetings/139 Joining the GA: https://community.mautic.org/assemblies/general-assembly/f/24/ Der Beitrag A Ma…

1
Season 4 Episode 2: Exploring the Benefits of SugarLive 4:57

1M ago4:57

4:57

Show Notes: In this episode, we review the benefits of our multi-channel tool that lets your reps communicate with your customers without leaving Sugar. Now, there's one place to call or chat with customers using Amazon Connect. Below are the links mentioned in the podcast episode. Amazon Connect Application Guide for SugarLive (for end-users) Admi…

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Sinergia de la IA y CRM: Conoce la funcionalidad de IA en Salesforce #tomandocafeconjesushoyos 45:12

25d ago45:12

45:12

Como parte de la serie de Inteligencia Artificial y CRM, nos acompaña John Taschek, Chief Market Strategy Officer en Salesforce, para darnos a conocer la estrategia y funcionalidad de IA que ofrece Salesforce.#SinergiaIACRM #podcastdecrm #solvis #salesforce¿Necesitas ayuda para alinear tu CRM con la Inteligencia Artificial? Hablemos.https://calendl…

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59. The Evolution of ERP in Distribution & Strategies for Success | Frank Heenan, Epicor 37:11

23d ago37:11

37:11

Joining the Driven by DCKAP podcast this week is Frank Heenan - Group Vice President, Distribution and LBM at Epicor - to talk about the evolution of ERP systems, the importance of using tools like this to their full extent to grow your business, the role of AI within distribution, some of the best strategies to ensure success, how to best execute …

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Optimiza el CRM, la Omnicanalidad y la Calidad de Datos antes de empezar con IA 18:52

26d ago18:52

18:52

En este episodio de #capsulasdecustomerengagement, hablamos de los 3 requisitos que tienes que considerar para implementar IA en tu CRM.Podcast de CRMhttps://podcast.cx2advisory.com/#TomandoCafeConJesusHoyoshttps://podcast.cx2advisory.com/category/tomando-cafe/La Nueva Era del CRM: Hacia Ecosistemas Integrados de Customer Engagementhttps://www.solv…

1
Sinergia de la IA y CRM: Conoce la funcionalidad de IA en SugarCRM 48:32

1M ago48:32

48:32

Como parte de la serie de Inteligencia Artificial y CRM, nos acompaña Zac Sprackett, CTO en SugarCRM, para darnos a conocer la estrategia y funcionalidad de IA que ofrece SugarCRM.#SinergiaIACRM #podcastdecrm #solvisResponsible AIhttps://www.sugarcrm.com/blog/responsible-innovation-large-language-models/¿Necesitas ayuda para alinear tu CRM con la I…

1
Zoho para todos: la democratización del CRM 45:11

1M ago45:11

45:11

En este podcast de #capsulasdecustomerengagement, nos visitan Valentin Valle, Director Comercial en Solvis, y Alejandro Domínguez, Project Manager en Solvis, para conversar un rato sobre las nuevas noticias de Zoho que anunciaron durante su evento anual en Austin, Texas.Zoho anuncio: Zoho CRM for Everyone, Zoho Collaboration, Zoho Apptics, y mas ca…

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Sinergia de la IA y CRM: Descubre las Opciones de IA en Zendesk #tomandocafeconjesushoyos 51:08

2M ago51:08

51:08

Sinergia de la IA y CRM: Una serie de podcasts dedicada a la exploración de la Inteligencia Artificial y su impacto en las soluciones de CRM. Analizaremos las propuestas de los principales proveedores de CRM, profundizando en sus frameworks, casos de uso, precios y experiencias reales de clientes.En este episodio nos acompaña, Gilberto Garza, VP de…

1
Mautic UX/UI (feat. Anderson José Eccel) 50:59

1M ago50:59

50:59

Mautic Mautic 5.1 https://github.com/mautic/mautic/releases/tag/5.1.0 Marketing Strategy https://audienture.com/adding-friction-to-your-sign-up-forms/ Plugin Updates to Mautic 5 https://devdocs.mautic.org/en/5.x/plugins/from-4-to-5.html RSS-to-Email https://github.com/ChrisRAoW/mautic-rss-to-email-bundle/releases/tag/1.7.2 2FA / Google Authenticato…

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58. Navigating the Proximity Revolution & The Future of Global Industries | Robert C. Wolcott 44:16

2M ago44:16

44:16

On this extra special episode of the Driven by DCKAP podcast, our host Karthik Chidambaram sits down with Robert C. Wolcott - Co-Founder of TWIN Global, adjunct professor and esteemed author - to discuss his latest book, “Proximity: How Coming Breakthroughs in Just-in-Time Transform Business, Society, and Daily Life” which explores the radical shif…

1
Inteligencia Artificial Conversacional: Realidades y Futuro en CRM y Experiencia del Cliente #ia #cx 1:05:00

2M ago1:05:00

1:05:00

Nos acompaña Federico Müller, Consultor en Transformacion & Negocios Digitales, que ha tenido la experiencia de estar como implementador, consultor, comprador y proveedor de diferentes soluciones de Conversational AI. Hablamos de tendencias y realidades en #conversacionesdecrm Federico Müller: https://www.linkedin.com/in/federicomuller/Conversation…

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Las Estrategias Omnicanales en Latam 56:38

2M ago56:38

56:38

Jorge Koremblit, Retail Specialist y Strategy Consultant, realizó un estudio de las estrategias omnicanales para WoowUp, empresa de SaaS de retail CRM marketing en Latam. Y en Tomando Café con Jesús Hoyos Jorge presento los resultados de este estudio.Jorge Koremblit: https://www.linkedin.com/in/jorge-koremblit-9aa661/El estudio lo pueden bajar aquí…

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57. Why Hiring Veterans Is Good For Business | Derrick Murdock, CEO at IPS Packaging 39:07

2M ago39:07

39:07

On this episode of the Driven by DCKAP podcast, Derrick Murdock, CEO at IPS Packaging joins our host, Karthik Chidambaram, to discuss their strategy in distribution, why it’s important to hire and support veterans, why veterans make amazing employees, how innovation in B2B marketing leads to even greater success, and more. IPS Packaging & Automatio…

1
119 Sati Hillyer of OneMob 34:30

2M ago34:30

34:30

Steve and Sam talk to Sati Hillyer, founder, and CEO of OneMob, about his journey from starting the AppExchange at Salesforce to developing and advancing his company's video platform for sellers over an almost ten-year period. With a OneMob microsite, sellers can provide context, content, and a clear next step for the prospect. 👉 If you are in sale…

1
The evolution of CRM: AI, No-Code and Platforms 41:58

2M ago41:58

41:58

Cameron Marsh, Senior Analyst at Nucleus Research, returns to #tomandocafeconjesushoyos to discuss the recent innovation on #crm around Artificial Intelligence, No-Code and Platforms. We discussed the realities of the cost to implement AI, the use of No-Code to save money, and the use of platforms to manage the customer engagement. Some of the vend…

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56. Continuous Learning & Growth: The Key to Success in Business | Anne Vranicic, President of Valin 49:28

3M ago49:28

49:28

Anne Vranicic, the President of Valin Corporation, joins the Driven by DCKAP podcast this week to speak with Karthik Chidambaram about her 22 year journey with Valin, what she’s learned during her time at the company, how the company navigated the dot com crisis, their strategy with mergers and acquisitions over the years, what they’re doing to sta…

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55. The Ultimate Guide To Pricing & Profitability | Scott Sinning 42:42

3M ago42:42

42:42

In the latest episode of the Driven by DCKAP podcast, Karthik speaks with Scott Sinning, the Founder and CEO of Pricing for Distributors. Scott was formerly the VP of Pricing Strategy at Graybar Electric, has over 30 years of experience working in wholesale distribution, and he is a frequent speaker and writer on distributor industry pricing topics…

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Por Qué Fracasan Los Proyectos De Implementación De Plataformas World Class 45:43

3M ago45:43

45:43

Conversaciones de CRM con Jesus Hoyos #conversacionesdecrm #crm #podcastdecrm Nos visita Cristina Fritz Gomez para justamente hablar de la falta de expectativas antes de empezar un proyecto de CRM.Cristina Fritz Gomez: https://www.linkedin.com/in/cristinafritz/Podcast: https://podcast.cx2advisory.com/Solvis Consulting: https://www.solvisconsulting.…

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Scoring & Machine Learning (feat. Jonas Ludwig) 1:09:40

4M ago1:09:40

1:09:40

Mautic 5.0.4, 4.4.12: https://github.com/mautic/mautic/releases/tag/5.0.4 , https://github.com/mautic/mautic/releases/tag/4.4.12 M5 Composer Install Joey: https://joeykeller.com/mautic-5-composer-install-simplified/ Tobias: https://audienture.com/update-mautic-using-composer/ Forum / NPM: https://forum.mautic.org/t/composer-setup-for-mautic-5-now-n…

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Los CRMs Hacen Complicado Que Una Persona Pueda Actualizar Un Campo 37:24

3M ago37:24

37:24

Los CRMs hacen complicado que una persona pueda actualizar un campo - Uso de herramientas de automatización, no code y low code para mejorar el uso del #CRMGabriel Neuman regresa a #conversacionesdecrm para hablar sobre porque fallamos en ofrecer beneficios a los usuarios del CRM, y como con herramientas y funcionalidades de automatización, low cod…

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Creatio: The synergies of AI and No Code with Marketing Sales and Service 47:03

4M ago47:03

47:03

Creatio: The synergies of AI and No Code with Marketing Sales and Service - Tomando Café con Jesus Hoyos#tomandocafeconjesushoyos #cx2advisory #creatio #rpa #lowcodeTemas:📈 Creatio se ha posicionado en el mercado para competir contra grandes actores como Salesforce y Microsoft en el mundo del CRM y la participación del cliente.🔄 Sin código, las emp…

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54. How AI is Reshaping Distributor Operations and Boosting Sales | Mike Marks 58:36

4M ago58:36

58:36

With its ability to analyze vast amounts of data and identify important trends and patterns, to allow the most informed decisions and personalize the customer experience, artificial intelligence has the potential to transform the entire B2B sales process, making it more efficient and effective, leading to increased sales and profits. Innovation gre…

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53. The Impact of Writing & Innovation in B2B | Mark Dancer, CEO at Network for Business Innovation 40:01

4M ago40:01

40:01

In the latest episode of Driven by DCKAP, Karthik is joined by Mark Dancer, CEO at Network for Business Innovation and a distinguished NAW Fellow. They discuss Mark’s background, including his influence through Mark Dancer on Flourishing Business, his partnership with NAW, his vision for Innovate to Dominate, the process of writing, how to gain inf…

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Tendencias En El Ecommerce Latinoamericano Que Debes Conocer 53:14

4M ago53:14

53:14

Hablamos de marketplaces, retail media y otras tendencias del ecommerce en América Latina con Matteo Ceurveils, Analista Principal en eMarketer.Podcasthttps://podcast.cx2advisory.com/Matteo Ceurveilshttps://www.linkedin.com/in/mceurvels/Retail ecommerce sales may be cooling in other parts of the world, but the Mexican market is on firehttps://www.l…

1
Einstein CoPilot: El Futuro de Salesforce 47:58

4M ago47:58

47:58

Salesforce anunció su nueva plataforma de Inteligencia Artificial en donde ya tiene integrado el CRM con su Data Cloud y la inteligencia artificial.En este #podcastdecrm hablamos de varios caso de usos en donde como programador y usuario del negocio Einstein CoPilot puede mejorar marketing, ventas, servicio, y los tiempos de desarrollo y configurac…

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Cómo Optimizar La Interacción Con Clientes Mediante IA Generativa Usando Kore Ai 51:33

4M ago51:33

51:33

Cómo Optimizar la Interacción con Clientes mediante IA Generativa usando Kore.AIKore.AI, líder en soluciones de IA Generativa, ofrece herramientas para llevar la relación con el cliente a un nuevo nivel. Este podcast proporciona casos de usos de estas tecnologías para optimizar la interacción con el cliente.Andrés Valdezhttps://www.linkedin.com/in/…

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52. Building a Successful eCommerce Company in Indonesia | Muliadi Jeo, CTO at Sirclo 34:01

5M ago34:01

34:01

In this episode of Driven by DCKAP, Karthik Chidambaram speaks candidly with Muliadi Jeo, Chief Technology Officer at Sirclo, to find out more about his decades long journey in eCommerce, his motivations, and what drives him to succeed. During their conversation, we learn more about Muliadi’s career journey, building a successful business, the e-co…

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Acércate A Tu Cliente Usando El Valor Vitalicio Del Cliente 50:52

5M ago50:52

50:52

Hablamos de técnicas para acercarte más a tus clientes y optimizar tus estrategias de manejo de clientes usando el customer lifetime value / valor vitalicio del cliente.Invitado: Alexandre Chaveshttps://www.linkedin.com/in/alexandre...Temas:**Introducción al Valor Vitalicio del Cliente:** Entiende qué es el valor vitalicio del cliente (LTV) **Como …

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¿Debes Usar La Inteligencia Artificial De Tu CRM? 25:50

5M ago25:50

25:50

Cuando integres la inteligencia artificial (IA) en soluciones de CRM, Call Center (CaaS) y Martech, entre otras, tu estrategia debe estar guiada por tus objetivos comerciales específicos. En este podcast menciono 6 consideraciones para ayudarte a decidir como adoptar las funcionalidades de IA existentes y/o desarrollar tus propios modelos.Podcast d…

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118 Always Be Video Closing 32:37

5M ago32:37

32:37

Sam and Steve are joined by Jon Richards of Evolve Video Marketing. We discuss today's buyer, using video in the sales process, how digital sales rooms work, and getting salespeople to adopt tools like OneMob.By Steve Chipman & Sam Biardo

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La importancia de un Centro de Excelencia para tu ecosistema de CX 17:35

5M ago17:35

17:35

El Centro de Excelencia como opción para cerrar la brecha entre la estrategia y la tecnología.#capsulasdecustomerengagement #solvis #cx2advisory #coe #cx #crmRazones comunes por las que no se utiliza el CRM al máximo potencialhttps://www.cx2advisory.com/blog/razones-comunes-por-las-que-no-se-utiliza-el-crm-al-mximo-potencialElementos claves para tu…

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51. Strategies for Success in Business | Ian Heller, Distribution Strategy Group 36:24

5M ago36:24

36:24

Success is the main objective for many business owners, careers climbers, and even in our personal lives. But what does strategizing for success in business look like? What is the purpose of having a well defined strategy, and why do we need it? In this episode of Driven by DCKAP, Karthik Chidambaram, Founder & CEO of DCKAP, sits down with Ian Hell…

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El nuevo producto de Salesforce: Marketing Cloud Growth Edition 52:21

5M ago52:21

52:21

Jesus Hoyos, juntos a colegas en Solvis Consulting, Raul Cuevas, Adriana Olarte, Luz Dary Ferreira e Israel Regalado, nos dan sus observaciones del nuevo producto de Salesforce - Marketing Cloud Growth Edition. Hablamos sobre:1. ¿Si este es el futuro de Salesforce, tener todo en su plataforma core? 2. ¿El Marketing Cloud Growth Edition remplazara e…

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What Being A CPO Looks Like At A Small Company with the CPO of Aperian 18:57

6M ago18:57

18:57

The CPO of Aperian, Addie Johnsen talks about what it's like to be CPO at a 65-employee organization. We discuss: how she uses the smaller company size to personally coach every leader. how she indexes company values team by team her book recommendations for HR professionals Enjoy! ☕️ 🎧By Kevin Kruse

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La Evolución Del Ecosistema De Salesforce 50:19

5M ago50:19

50:19

La Evolución del Ecosistema de Salesforce: Pardot (Marketing Cloud Account Engagement), Sales Cloud, Marketing Cloud, y Social StudioHablamos de las diferentes nubes integradas, eCommerce, el Data Cloud, y la evolución a soluciones verticales de Salesforce para el manejo de clientes (B2B) y/o consumidores (B2C)Podcast de Jesus Hoyos: Este video de …

1
RANT: My Problem with the Kirkpatrick Model 7:51

6M ago7:51

7:51

I break down my problem with the Kirkpatrick model and what you should do about it!By Kevin Kruse

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117 Ross Simmonds of Foundation Marketing 41:57

5M ago41:57

41:57

Steve and Sam interview Ross Simmonds, the leading authority on content distribution and using AI in marketing.By Steve Chipman & Sam Biardo

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50. Managing the Dynamics of a Family Business | Spruce Industries 39:20

6M ago39:20

39:20

This week, our special guests open up about the sometimes difficult to navigate dynamics of running a family business in the distribution industry. While so many companies are going through mergers and acquisitions, as new generations move away from the traditional takeover of the business, some companies like Spruce Industries are doubling down, a…

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L&D’s Transformation From Order Taker To Trusted Learning Advisor with the CLO of BDO Canada 19:49

6M ago19:49

19:49

If L&D wants to evolve from "order-taking" into a strategic entity, a significant mindset and behavior shift is required. In comes Dr. Keith Keating, author of The Trusted Learning Advisor and CLO at BDO Canada. He covers: 1. The most common stumbling block L&D professionals run into as they adopt a strategic mindset. 2. How to leap over this stumb…

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49. The Power of a Leading Channel Association for Distributors | Brendan Breen, CEO of ISA 45:41

6M ago45:41

45:41

In this episode of Driven by DCKAP, we’re excited to have Brendan Breen, the CEO of ISA (Industrial Supply Association) as our guest, where we learn about his in-depth experience and dedication to educating and supporting the industrial distribution industry. Karthik Chidambaram, Founder & CEO of DCKAP, speaks one on one with Brendan about his work…

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116 Quote-to-Crypto 31:01

6M ago31:01

31:01

Steve and Sam discuss quote-to-cash (Q2C) solutions that enable sales teams to quickly generate quotes and receive more orders. They cover use cases for field and desk-based sales, components like CPQ and eSignature integrations, rule-based guidance, and vendor solutions from Conga to MobileForce. Also discussed are sales scenarios with frequent pr…

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How Consensus Cloud Solutions Scales And Sustains A Thriving Hybrid Culture, with CPO Lynn Johnson 30:00

6M ago30:00

30:00

In this interview, CPO of Consensus Cloud Solutions, Lynn Johnson, explains how she scales and sustains company culture to 600 hybrid and remote employees. A few highlights include: 1. How she sustains culture with "an iron fist but a velvet glove." 2. How despite being a 600-employee company, she scales executive coaching to all of her first-line …

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Season 4 Episode 1: 2024 Sugar New Year's Resolutions 5:48

7M ago5:48

5:48

Show Notes: This first episode in 2024 is all about Sugar New Year’s resolutionideas. Level up your new year with several tips to make your Sugar Instanceshine and help your users excel. The links below were referenced in thisepisode. Release Central (SugarClub)SugarOutfitters Data Quality

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