In honor of International Women's Day, we sat down with three amazing women from AudienceView's leadership team: Nancy (VP of People), Rosemary (VP of Sales), and Jennifer (VP of Product Management) They're here to share their experiences and offer advice on what makes a workplace truly great. From the best and worst advice they've received to the …

Is extended reality (XR) poised to revolutionize the live events industry? AudienceView's Jo-Ann Chiam thinks so. With over 20 years of experience in tech and ticketing, she has committed her career to staying on top of trends and their impact on the big picture. Already leveraged to make massive financial gains during the pandemic shutdown, XR's i…

Laurie B. Squire, Director of Ticketing & Business Insights at Imagine Exhibitions Inc., joined Mike Evenson on episode 40 of the Unobstructed podcast. Laurie is a collaborative, results-driven sales and guest experience professional with over two decades of expertise generating revenue in live entertainment venues, museums and attractions. They di…

Matt DiFebo, a highly respected industry leader and visionary in #SportsBiz, joined Mike Evenson on episode 39 of the Unobstructed podcast. Matt has become known as the nation's leading expert in collegiate ticket sales and has been recognized as a pioneer who has revolutionized the industry in regards to how college athletic departments can maximi…

Garry Golden, an academically trained Futurist that helps organizations explore implications of long term change, joined Mike Evenson on episode 38 of the Unobstructed podcast. Garry is also the founder of Into the Future, a Brooklyn-based learning space that has a mission to help the world anticipate and lead change. They discussed futurology, the…

Jim Gilmore, an Assistant Professor of Innovation and Design within the Weatherhead School of Management at Case Western Reserve University, joined Mike Evenson on episode 37 of the Unobstructed podcast. Jim is a co-author of The Experience Economy: Competing for Customer Time, Attention, and Money – the book that spawned worldwide interest in expe…

Gena Buhler and Scott Crossfield from Theatre Projects joined Mike Evenson on episode 36 of the Unobstructed podcast. Gena is Head of New Business Development for North America, while Scott is the organization’s principal theatre designer. They discussed the accelerated adoption of technology by theater-goers, the future of the hybrid event model, …

Bret McCormick, facilities and ticketing beat reporter at the Sports Business Journal (SBJ), joined Mike Evenson on episode 35 of the Unobstructed podcast. Bret has been a sports reporter, writer and editor for more than 15 years, focusing on creative storytelling, investigative journalism and using social media to interact with readers. They discu…

Kosha Irby, CMO at the Professional Bull Riders (PBR), joined Mike Evenson on episode 34 of the Unobstructed podcast. Kosha has 18+ years of cross-functional experience in global live event marketing, professional sports, NCAA Intercollegiate Athletics, brand development, integrated sales, touring logistics and more. They discussed the PBR’s 2020 j…

Aubrey Bergauer, CEO of Changing the Narrative, joined Mike Evenson on episode 33 of the Unobstructed podcast. Hailed as “the Steve Jobs of classical music,” Aubrey is known for her results-driven, customer-centric, data-obsessed pursuit of changing the narrative for symphony orchestras. They discussed the patron experience, relentlessly pursuing r…

Nels Popp joined Mike Evenson on episode 32 of the Unobstructed podcast. Nels is an Associate Professor of Sport Administration at the University of North Carolina at Chapel Hill and serves as the Co-Director for the Center of Research and Intercollegiate Athletics. His research interests include revenue generation for college athletic departments …

Maureen Andersen, President & CEO of the International Ticketing Association (INTIX), joined Mike Evenson on episode 31 of the Unobstructed podcast. Maureen is an industry veteran, voice of calm and mentor to so many ticketing professionals. They discussed the role that ticketing professionals have played during the chaos at the start of the pandem…

Chris Grosse, Assistant Athletics Director for Marketing at Penn State University, joined Mike Evenson on episode 30 of the Unobstructed podcast. Chris is a preeminent sports marketer and has made career stops at Florida State, New Mexico State, Navy and Georgetown before arriving in Happy Valley in 2018. He’s the brains behind wildly successful pr…

Dr. Trevor Boffone, a Houston-based educator, writer and producer, joined Mike Evenson on episode 29 of the Unobstructed podcast. Known to his nearly 300,000 followers on Instagram as “The Dancing Teacher,” Trevor is a lecturer in the Women’s, Gender & Sexuality Studies Program at the University of Houston and a Spanish teacher at Bellaire High Sch…

Mike Evenson was joined by Sita McIntosh on episode 28 of the Unobstructed podcast. Sita is the Chief Operating Officer at WhatsOnStage, the UK’s largest theatre website that is an unrivaled source of news, reviews, interviews, videos, tickets and more. They discussed the state of the arts industry in the UK, the #CurtainsWithoutYou campaign, the r…

Kristen Huss, Vice President of Community Partnerships at the Hudson Valley Renegades, joined Mike Evenson on episode 27 of the Unobstructed podcast. Kristen has spent her entire career in Minor League Baseball (MiLB), starting with selling programs as a 16-year-old to her current leadership position with the Renegades. They discussed the Hudson Va…

Mike Evenson was joined by Hannah Grannemann, Assistant Professor and Director of the Arts Administration Program at the University of North Carolina at Greensboro, on episode 26 of the Unobstructed podcast. Prior to joining UNCG in 2017, Hannah spent 17 years in the arts, mostly in non-profit theatre, which included leadership roles at the Childre…

Mike Evenson was joined by Dave Wakeman on episode 25 of the Unobstructed podcast. Dave is a consultant, speaker and podcast host that has worked with clients all over the world to help them generate higher profits, enter new markets and grow businesses. Dave specializes in turning fuzzy ideas into measurable outcomes for organizations. They discus…

Joyce Yu-Jean Lee, Assistant Professor of Digital Media at Marist College, joined Mike Evenson on episode 24 of the Unobstructed podcast. In addition to her work in higher education, Joyce is a visual artist working with video, digital photography, and interactive installation. Her artwork examines how mass media and culture shape notions of truth …

Mike Evenson was joined by Patrick Brown, Director of Marketing at the Geffen Playhouse in Los Angeles, on episode 23 of the Unobstructed podcast. Patrick began his tenure with the Geffen Playhouse in 2018 after thriving in his previous roles with the Los Angeles Master Chorale. They discussed how the Geffen Playhouse team shifted their business mo…

Mike Evenson was joined by Jonathan Boulter, the Associate Director of Patron Services at Virginia Tech's Moss Arts Center, on episode 22 of the Unobstructed podcast. A Virginia Tech alumnus, he began his career at Walt Disney World, but made his way back to the university in 2012. They discussed how the staff at the Moss Arts Center has continued …

Mike Evenson was joined by Andrew Thomas on episode 21 of the Unobstructed podcast. Andrew is a South Wales-based ticketing industry consultant and Director of the Ticketing Professionals Conference. In a career spanning more than 20 years, he has worked as a vendor, venue operator and consultant in both the sports and performing arts sectors. They…

Mike Evenson was joined by Sean Moriarty on episode 20 of the Unobstructed podcast. Sean is a 30+ year veteran in the area of campus technology and currently serves as the CTO at SUNY Oswego. They discussed the current climate on the SUNY Oswego campus, the Oswego Forward reopening plan, the need to adhere to low-tech safety protocols and the criti…

Our host, Mike Evenson, delivers a solocast for episode 19 of the Unobstructed podcast. The episode is focused on the potentially permanent changes that we may see in the live events industry as a result of COVID-19. Mike talks about the need to re-examine your consumer experience, the importance of knowing the people that are attending your events…

Mike Evenson was joined by Jesse Cole on episode 18 of the Unobstructed podcast. Jesse is the founder of Fans First Entertainment and the owner of the Savannah Bananas, where their mission is Fans First, Entertainment Always. They discussed the importance of getting people’s attention, making small bets, not fearing failure, obsessively focusing on…

Mike Evenson was joined by Kelsey Harmon Finn, CEO of the National Association of College Auxiliary Services, on episode 17 of the Unobstructed podcast. Kelsey, a 20-year veteran in higher education and association management, was on the campuses of UC Berkeley, UNLV and Illinois State University before joining NACAS as CEO in 2015. Kelsey talked a…

Mike Evenson was joined by Marc Middleton, founder and CEO of Growing Bolder, on episode 16 of the Unobstructed podcast. Marc is a media entrepreneur, Emmy Award-winning television journalist, author, filmmaker, speaker, activist and consultant who focuses on the changing culture of aging. Marc discussed his organization’s mission to re-brand aging…

Our guest for episode 15 is Rob Williams, Chief Product Officer at AudienceView. Rob joined our host, Mike Evenson, to discuss the changing landscape and continued evolution of the live events industry. They talked about the acceleration of AudienceView’s strategic innovation plan, the transition from a product view to a platform view and the abili…

Mike Evenson was joined by Michael D. Fox on episode 14 of the Unobstructed podcast. Michael, the Chief Operations Officer at Hale Centre Theatre in Sandy, Utah for the last 18 years, says that his passion is to turn the public into regular patrons and current patrons into raving fans of Hale Centre Theatre. Michael discussed his organization’s jou…

TheaterMania’s Publisher Rosemary Maggiore joined Mike Evenson for episode 13 of the Unobstructed podcast. They discussed the key findings from the recent survey of more than 5,000 members of the TheaterMania community. The Patrons’ Perspective: An Overview of the Impact of COVID-19 on the Behavior of Theater-goers, a report generated from the surv…

Our host, Mike Evenson, delivers a solocast for episode 12 of the Unobstructed podcast. The episode is focused on spring cleaning for live events professionals, offering listeners ten things they can do to improve their business. Mike talks about the importance of getting to know your customers better, the need to periodically examine your tools an…

Antonia Hock, Global Head of The Ritz-Carlton Leadership Center, joined Mike Evenson on episode 11 of the Unobstructed podcast. They discussed Ritz-Carlton’s status as a culture-first and customer-centric organization that empowers its employees to create unforgettable experiences. Antonia shared why all staff members carry the Ritz-Carlton Credo C…

Mike Evenson was joined by Derek Mitchell on episode 10 of the Unobstructed podcast. Derek has spent nearly 15 years working in the higher education industry, a career that began as a student worker at the University of Maine and continues in his current role as the Product Manager for AudienceView’s Campus and Grad solutions. Derek talked about th…

Public Relations veteran Cristyne Nicholas joined Mike Evenson on episode 9 of the Unobstructed podcast. They talked about Cristyne’s role in rebuilding New York City’s $27 billion tourism industry following the tragic events of September 11th and the methodology that can be applied to our current economic crisis. They discussed the need to over-co…

Darren Rovell joins Mike Evenson on the Unobstructed podcast to discuss the changing landscape of sports business. Darren has covered the industry for more than 20 years, with stops at ESPN and CNBC before joining the Action Network in 2018 as a Sports Business Reporter & Senior Executive Producer. His unique approach and personality has earned him…

James Mackenzie-Blackman, CEO of Eden Court, joins Mike Evenson on the podcast to discuss how his organization has continued to engage with its patrons, re-vectored staff and technology to help their community and collaborated with peer arts groups in the Scottish Highlands. James stressed the importance of blocking out all of the noise and clingin…

Mike Evenson was joined by Byron Harrison, the leader of Charcoalblue’s global acoustics practice. They discussed Byron’s recent paper, Performance Buildings in the Post-Pandemic World, which focuses on the changes venues will need to consider when artists and audiences return. They take a look back in history at how theaters confronted the challen…

Dr. Bill Sutton joins Mike Evenson for episode 5 of the podcast to discuss the current state of the sports business world. A self-described “prac-ademic,” Bill's career has been a mix of teaching, consulting and high-profile sports marketing positions. They discuss the attributes needed to be a great leader remotely, how sports organizations can co…

Disruption often leads to innovation. With stay-at-home orders in place for many parts of the world, businesses and communities have turned to live streaming as a conduit to reach their customers. Rudy J. Ellis, founder and CEO of Switchboard Live, joins the Unobstructed podcast to discuss how organizations can leverage live video to share their co…

Broadway theaters went dark on March 12 when government officials enacted new restrictions in an attempt to curb the spread of COVID-19. Our friends at TheaterMania, Rosemary Maggiore (@RoeMaggiore) and David Gordon (@MrDavidGordon), join Mike Evenson to share their viewpoints on how theater is staying alive during these uncertain times when the sh…

AudienceView’s CMO Mike Evenson is joined by INTIX CEO Maureen Andersen. An industry veteran, community leader and mentor to so many ticketing professionals, Maureen shares her very unique vantage point on these unprecedented times. They discuss the effect of the COVID-19 crisis on the entertainment industry and the ways that this interruption will…

The first episode of the Unobstructed podcast features a conversation between AudienceView’s CMO Mike Evenson and CEO Mark Fowlie. They discuss how our industry is navigating the COVID-19 pandemic, from the sudden absence of live events to how quickly organizations have rallied in this moment of crisis. They share things they are seeing that make t…