This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
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Automotive Repair News Today And Good News In Auto Repair are the newest additions to the Changing The Industry family.
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How to Turn Your Automotive Repair Career Around with Lucas Underwood: Go to the ASTA Expo!
28:56
28:56
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28:56
Wanna go to the ASTA Expo? Learn how here In this episode, Braxton Critcher is joined by Lucas Underwood, who sheds light on the significance of upgrading business management skills for automotive repair shop owners. Lucas emphasizes how refining customer service and client experience are crucial, noting that actual car repairs make up less than 10…
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Carshield Faces $10M FTC Fine for False Advertising
14:04
14:04
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14:04
In this episode, Braxton Critcher gives the need-to-know info about CarShield, a company known for offering vehicle service contracts. Braxton highlights a critical quote from Samuel Levine, director of the Federal Trade Commission Bureau of Consumer Protection, emphasizing the deceptive practices that left many consumers with financial headaches. …
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Auto Repair Industry News - New Michigan Law Targets Auto Theft with Harsh Penalties, Collision Repair Education Foundation Raises $110K and more!
9:38
9:38
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9:38
Braxton Critcher covers several crucial updates in the automotive repair industry in this episode. He discusses new legislation in Michigan targeting car theft, highlighting stricter penalties for owning burglary tools. Braxton also mentions the impressive fundraising efforts of the Collision Repair Education Foundation, which raised over $110,000 …
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Episode 175 - Navigating Ethical Dilemmas in the Auto Repair Industry with Dipesh Modi
1:01:56
1:01:56
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1:01:56
***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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A Sneak Peek into the Ratchet Wrench Management Conference with Chris Messer
17:10
17:10
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17:10
In this episode, Braxton Critcher and Chris Messer from Endeavor Business Media share an overview of the upcoming Ratchet Wrench Management Conference. Chris emphasizes the event's unique peer-to-peer format and new attractions like the VEHLO Victory Lap with RC cars. Additionally, he discusses the importance of staying updated on industry developm…
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GM Revises EV Goals, ASE Survey Results, Virtual Reality Training and more from the Automotive Industry
7:53
7:53
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7:53
In this episode, Braxton highlights a recent shift in GM's electric vehicle production strategy, an innovative diagnostic tool launched by Repairfy and NAPA, and Auto Ops' new feature aimed at enhancing customer service for repair shops. Additionally, Chris Jones shares his optimistic outlook for the industry's future based on his interactions with…
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Episode 174 - Balancing Business and Family In A Small Town with Josiah Martin
1:16:01
1:16:01
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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EV Charging Concerns and Complications with Ryan McKinnon
23:39
23:39
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23:39
In this episode, Braxton Critcher is joined by Ryan McKinnon from Charge Ahead Partnership. Ryan discusses the current state of EV infrastructure in Florida, emphasizing the barriers to EV adoption due to the lack of charging stations despite the availability of federal funds. He highlights the problematic role of power companies raising consumer r…
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Right to Repair Update and More From Around the Automotive Repair Industry!
8:25
8:25
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8:25
In this episode, Braxton Critcher dives into recent findings by the IIHS and HLDI, revealing that partial automation systems in vehicles do not significantly prevent collisions. Chris Messer joins Braxton to preview the Ratchet and Wrench Management Conference's new format, emphasizing its focus on peer-to-peer learning from shop owners and operato…
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Episode 173 - Handling Online Trolls and Tax Compliance in the Auto Industry with Dan Thieken
1:11:01
1:11:01
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1:11:01
***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Latest Automotive Repair News: EV Charging Delays, New Regulations, Safety Surveys and more!
6:42
6:42
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6:42
In this episode, Braxton Critcher discusses various important updates in the automotive repair industry. Ryan McKinnon from the Charge Ahead Partnership explains why Florida and other states haven't committed their EV charging station funds, highlighting the challenges businesses face with upfront costs. Braxton shares the inspirational story of Jo…
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Episode 172 - AI Integration & Social Media Impact In Auto Repair With Andrew Fischer
1:04:56
1:04:56
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1:04:56
***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Right to Repair Act Update and Counterfeit Airbags Injuring Technicians
7:29
7:29
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7:29
In this episode, hear the latest news around the automotive repair industry on things like Right to Repair, a dispute between automakers and the NHTSA, Florida's unwillingness to install more EV charging stations, and more! Send Braxton an email and let him know your thoughts about the show: braxton@automotiverepairnews.com Thanks to our sponsor Au…
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Episode 171 - Solving Network Problems and Diagnosing Car Issues with Electrical Guru David Barden
1:07:02
1:07:02
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1:07:02
***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Is There Really an Automotive Technician Shortage? Chris Cotton Weighs In
13:08
13:08
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13:08
In this episode, Braxton Critcher is joined by Chris Cotton from Autofix Auto Shop Coaching. Chris tackles the hotly debated issue of technician shortages in the automotive industry. He argues that there isn't a shortage of technicians but rather a shortage of "good shops" where technicians want to work. Chris draws insights from a survey he conduc…
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In this episode, Braxton reports that AAA projects a record number of travelers this Independence Day, leading to a potential influx of customers in repair shops in mid-July. Lucas Underwood provides an update on the ASTA Expo’s growth and relocation plans for 2025, highlighting the event's rapid expansion. Additionally, Braxton discusses the signi…
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Episode 170 - The Future of Auto Parts Using AI-Powered Solutions & Wiretronic's Cutting-Edge Technology
1:08:26
1:08:26
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1:08:26
***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Automotive Training and Technology Trends with Justin Allen
15:17
15:17
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15:17
In this episode, Braxton Critcher is joined by Justin Allen from Hunter Engineering Company. Justin emphasizes the urgent need for ongoing training in the automotive repair industry due to rapidly evolving vehicle technology. He introduces Hunter University, an innovative online learning platform designed to provide accessible training for technici…
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FTC Pressed on Right to Repair, Automotive Aftermarket Growth, Hunter University Goes Virtual and More
5:17
5:17
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5:17
In this episode, Braxton Critcher covers the launch of Hunter University, an online learning management system, emphasizing its potential to provide certified training to technicians individually. Braxton reports on the automotive aftermarket sector's resilience, noting an 8.6% growth in sales despite persistent inflation in 2023. Additionally, the…
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Are Big Box Free Install Promos Fair to Independent Tire Shops? Marc Pons and Randy O'Conner
25:41
25:41
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25:41
In this episode, Braxton Critcher is joined by Mark Pons from Chapel Hill Tire and industry veteran Randy O'Connor. Mark discusses the implications of Michelin's Minimum Advertised Price program and how Costco's free install promotion is affecting independent tire shops. Randy highlights the long-term effects on consumer safety and the professional…
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Episode 169 - Is OE Software Our Only Option? With Ben Johnson of Repairify
1:02:51
1:02:51
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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How Electric Vehicles Are Impacting Gas Taxes in Pennsylvania and Beyond with Jonathan Tangye
13:11
13:11
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13:11
In this episode, Braxton Critcher is joined by Jonathan Tangye, the Mechanical Director of MACA. Jonathan highlights the potential impact of Pennsylvania's proposed increase in registration fees for electric vehicles to offset declining gas tax revenues. He emphasizes the need for balanced taxation across all vehicle types to maintain infrastructur…
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Bonus Episode - Reacting To "Silverstein: Business as Usual Must Die"
50:26
50:26
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50:26
***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Pennsylvania Electric Vehicle Fee, Virginia Withdraws from California Emission Standards, Minnesota Auto Shops Faces Steep Fines
6:43
6:43
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6:43
Will Pennsylvania join the list of states that charge an electric vehicle fee to offset lost gas tax revenue? Braxton Critcher highlights that and the legal risks Minnesota dealerships face when showing copyrighted content without proper licensing. Virginia's decision to reverse its stance on California's emission standards, opting for federal guid…
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Episode 168 - From Hands-On Owner to Strategic Manager With Greg Buckley of Buckley's Auto Care
1:12:11
1:12:11
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Right to Repair and What it Means for the Industry and Car Owners
11:21
11:21
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11:21
In this episode, Braxton Critcher and Lisa Foshee, from the Auto Care Association, discuss the importance of Right to Repair. Lisa provides a detailed update on HR 906, the Repair Act, highlighting its bipartisan support and its importance for both consumers and independent repair shops. Lisa also covers the potential limitations on consumers' repa…
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Right to Repair and Is Michelin Undercutting Tire Shops?
5:30
5:30
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5:30
In this episode, Braxton Critcher is joined by Randy O'Connor, Marc Pons, and Lisa Foshee to discuss the latest developments in the automotive repair industry. Randy shares concerns about how tire manufacturers favoring big box stores over independent repair shops could impact the market. Marc highlights the potential devaluation of tire installati…
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Advanced Driver Assist Systems (ADAS) and the Impact on Auto Repair Shops with Justin Allen
18:13
18:13
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18:13
In this episode of Automotive Repair News Today, Braxton Critcher and Justin Allen from Hunter Engineering Company. Justin highlights the importance of staying updated with WinAlign reports, emphasizing the need for recalibrating advanced driver assist systems. He discusses how the technology in vehicles is evolving rapidly, impacting driving habit…
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Episode 167 - Rewiring Consciousness Using Meditation and Mindfulness To Address Anxiety with Kelly Fisher
1:03:16
1:03:16
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1:03:16
***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Mental Health Awareness in Automotive Repair with Margaret Light
19:14
19:14
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19:14
In this episode of Automotive Repair News Today, Braxton Critcher interviews Margaret Light, a licensed marriage and family therapist with experience in mental health in the automotive repair industry. Margaret highlights the growing awareness of mental health issues in the field and emphasizes the importance of self-care. She discusses the interse…
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FTC Warns the Auto Repair Industry, Mental Health and Technicians, ADAS and the Aftermarket...and more!
6:57
6:57
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6:57
In this episode, Braxton Critcher discusses key developments in the automotive repair industry. First, he highlights the record average age of cars in the US, signaling a growing market for repair services. Also, hear about a legal case involving two men charged with violating the Clean Air Act through tampering with pollution control software in d…
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Understanding the $100M Government Grant Impact with Ann Wilson and Paul McCarthy from MEMA
23:48
23:48
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23:48
In this episode, Braxton Critcher talks with Ann Wilson and Paul McCarthy from MEMA about the US government granting $100 million to aftermarket suppliers. Three key points discussed include the importance of consistent funding over time for small suppliers to keep up with the transition to EVs, the necessity for aftermarket repair shops to engage …
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Episode 166 - Automotive Training Failures With Dominick Marquez
1:18:52
1:18:52
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Government Invests $100M in EV Part Manufacturers, Montana Inmates Graduate from Auto Tech Program, Honda's Bold Move into Electric Vehicles, and more!
6:37
6:37
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6:37
In this episode, Ann Wilson and Paul McCarthy from the Motor and Equipment Manufacturers Association talk about the impact of a recent $100 million government investment on the EV parts sector and the importance of industry readiness. Justin Allen from Hunter Engineering delves into the significance of the latest WinAlign software update for alignm…
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Episode 165 - Chasing An American Dream While Balancing Family and Culture With Gilbert Khoshaba
1:40:59
1:40:59
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1:40:59
***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Toyota Launches Hydrogen Headquarters, Diesel Technician Survey, Repair Shops Growth, and more!
6:32
6:32
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Today, Braxton highlights the introduction of electric vehicle (EV) technology courses at Brookdale Community College in New Jersey, supported by a generous grant from the National Science Foundation. You'll also hear an overview of a new survey on diesel technicians that reveals pressing concerns and demographics within the industry. How did your …
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Episode 164 - John Phelps on Career Shifts and Setting Industry Standards
1:11:25
1:11:25
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1:11:25
***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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