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Changing The Industry Podcast

David Roman & Lucas Underwood

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This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
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Wanna go to the ASTA Expo? Learn how here In this episode, Braxton Critcher is joined by Lucas Underwood, who sheds light on the significance of upgrading business management skills for automotive repair shop owners. Lucas emphasizes how refining customer service and client experience are crucial, noting that actual car repairs make up less than 10…
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In this episode, Braxton Critcher gives the need-to-know info about CarShield, a company known for offering vehicle service contracts. Braxton highlights a critical quote from Samuel Levine, director of the Federal Trade Commission Bureau of Consumer Protection, emphasizing the deceptive practices that left many consumers with financial headaches. …
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Braxton Critcher covers several crucial updates in the automotive repair industry in this episode. He discusses new legislation in Michigan targeting car theft, highlighting stricter penalties for owning burglary tools. Braxton also mentions the impressive fundraising efforts of the Collision Repair Education Foundation, which raised over $110,000 …
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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In this episode, Braxton Critcher and Chris Messer from Endeavor Business Media share an overview of the upcoming Ratchet Wrench Management Conference. Chris emphasizes the event's unique peer-to-peer format and new attractions like the VEHLO Victory Lap with RC cars. Additionally, he discusses the importance of staying updated on industry developm…
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In this episode, Braxton highlights a recent shift in GM's electric vehicle production strategy, an innovative diagnostic tool launched by Repairfy and NAPA, and Auto Ops' new feature aimed at enhancing customer service for repair shops. Additionally, Chris Jones shares his optimistic outlook for the industry's future based on his interactions with…
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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In this episode, Braxton Critcher is joined by Ryan McKinnon from Charge Ahead Partnership. Ryan discusses the current state of EV infrastructure in Florida, emphasizing the barriers to EV adoption due to the lack of charging stations despite the availability of federal funds. He highlights the problematic role of power companies raising consumer r…
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In this episode, Braxton Critcher dives into recent findings by the IIHS and HLDI, revealing that partial automation systems in vehicles do not significantly prevent collisions. Chris Messer joins Braxton to preview the Ratchet and Wrench Management Conference's new format, emphasizing its focus on peer-to-peer learning from shop owners and operato…
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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In this episode, Braxton Critcher discusses various important updates in the automotive repair industry. Ryan McKinnon from the Charge Ahead Partnership explains why Florida and other states haven't committed their EV charging station funds, highlighting the challenges businesses face with upfront costs. Braxton shares the inspirational story of Jo…
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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In this episode, hear the latest news around the automotive repair industry on things like Right to Repair, a dispute between automakers and the NHTSA, Florida's unwillingness to install more EV charging stations, and more! Send Braxton an email and let him know your thoughts about the show: braxton@automotiverepairnews.com Thanks to our sponsor Au…
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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In this episode, Braxton Critcher is joined by Chris Cotton from Autofix Auto Shop Coaching. Chris tackles the hotly debated issue of technician shortages in the automotive industry. He argues that there isn't a shortage of technicians but rather a shortage of "good shops" where technicians want to work. Chris draws insights from a survey he conduc…
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In this episode, Braxton reports that AAA projects a record number of travelers this Independence Day, leading to a potential influx of customers in repair shops in mid-July. Lucas Underwood provides an update on the ASTA Expo’s growth and relocation plans for 2025, highlighting the event's rapid expansion. Additionally, Braxton discusses the signi…
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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In this episode, Braxton Critcher is joined by Justin Allen from Hunter Engineering Company. Justin emphasizes the urgent need for ongoing training in the automotive repair industry due to rapidly evolving vehicle technology. He introduces Hunter University, an innovative online learning platform designed to provide accessible training for technici…
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In this episode, Braxton Critcher covers the launch of Hunter University, an online learning management system, emphasizing its potential to provide certified training to technicians individually. Braxton reports on the automotive aftermarket sector's resilience, noting an 8.6% growth in sales despite persistent inflation in 2023. Additionally, the…
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In this episode, Braxton Critcher is joined by Mark Pons from Chapel Hill Tire and industry veteran Randy O'Connor. Mark discusses the implications of Michelin's Minimum Advertised Price program and how Costco's free install promotion is affecting independent tire shops. Randy highlights the long-term effects on consumer safety and the professional…
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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In this episode, Braxton Critcher is joined by Jonathan Tangye, the Mechanical Director of MACA. Jonathan highlights the potential impact of Pennsylvania's proposed increase in registration fees for electric vehicles to offset declining gas tax revenues. He emphasizes the need for balanced taxation across all vehicle types to maintain infrastructur…
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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Will Pennsylvania join the list of states that charge an electric vehicle fee to offset lost gas tax revenue? Braxton Critcher highlights that and the legal risks Minnesota dealerships face when showing copyrighted content without proper licensing. Virginia's decision to reverse its stance on California's emission standards, opting for federal guid…
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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In this episode, Braxton Critcher and Lisa Foshee, from the Auto Care Association, discuss the importance of Right to Repair. Lisa provides a detailed update on HR 906, the Repair Act, highlighting its bipartisan support and its importance for both consumers and independent repair shops. Lisa also covers the potential limitations on consumers' repa…
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In this episode, Braxton Critcher is joined by Randy O'Connor, Marc Pons, and Lisa Foshee to discuss the latest developments in the automotive repair industry. Randy shares concerns about how tire manufacturers favoring big box stores over independent repair shops could impact the market. Marc highlights the potential devaluation of tire installati…
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In this episode of Automotive Repair News Today, Braxton Critcher and Justin Allen from Hunter Engineering Company. Justin highlights the importance of staying updated with WinAlign reports, emphasizing the need for recalibrating advanced driver assist systems. He discusses how the technology in vehicles is evolving rapidly, impacting driving habit…
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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In this episode of Automotive Repair News Today, Braxton Critcher interviews Margaret Light, a licensed marriage and family therapist with experience in mental health in the automotive repair industry. Margaret highlights the growing awareness of mental health issues in the field and emphasizes the importance of self-care. She discusses the interse…
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In this episode, Braxton Critcher discusses key developments in the automotive repair industry. First, he highlights the record average age of cars in the US, signaling a growing market for repair services. Also, hear about a legal case involving two men charged with violating the Clean Air Act through tampering with pollution control software in d…
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In this episode, Braxton Critcher talks with Ann Wilson and Paul McCarthy from MEMA about the US government granting $100 million to aftermarket suppliers. Three key points discussed include the importance of consistent funding over time for small suppliers to keep up with the transition to EVs, the necessity for aftermarket repair shops to engage …
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
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In this episode, Ann Wilson and Paul McCarthy from the Motor and Equipment Manufacturers Association talk about the impact of a recent $100 million government investment on the EV parts sector and the importance of industry readiness. Justin Allen from Hunter Engineering delves into the significance of the latest WinAlign software update for alignm…
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
  continue reading
 
Today, Braxton highlights the introduction of electric vehicle (EV) technology courses at Brookdale Community College in New Jersey, supported by a generous grant from the National Science Foundation. You'll also hear an overview of a new survey on diesel technicians that reveals pressing concerns and demographics within the industry. How did your …
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***TIME SENSITIVE*** ASTE is now the ASTA Expo! Get registered today for the best training event of 2024: https://geni.us/ASTAExpo2024 ASTA Expo Vendors should click here: https://geni.us/ASTAExpo2024-Vendor _____________________________________________________________________________________________________________________________________________ …
  continue reading
 
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