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Modrn Business

Modrn Business Podcast

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Co-hosted by the dynamic duo Ryan Hicks & Zack Fishman, Modrn Business is an award-winning, interview-style podcast that spotlights franchising's brightest executives. Follow along each week as we uncover franchising's top technology trends, the hottest franchise industries to invest in, ways to improve your own franchise business and how to potentially become a franchisee.
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* Stop Hammer Time * I invite you to grab a coffee as I welcome you to our one-stop-shop for all things business, marketing, a sprinkle of spirituality, and life where I will pull back the curtains on all these topics with the goal of helping you in mind. Think of it as a happy hour/coffee chat with a girlfriend in yoga pants wearing a mom bun with like-minded goals to make a difference.
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Hannah answers YOUR calls and questions to help you step into your power, own your confidence, and navigate life in a world that tells us we're just "Too Much To Handle!" DM @HannahCranston or email your questions to TMTHshow@gmail.com to be featured on the next episode. New episodes every Wednesday!!
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Welcome to Open Comments hosted by The Open Group, where we’ll discuss things openly with our guests from a variety of backgrounds and from different walks of life. Through this podcast, we hope to give you an inside look into a variety of topics with an equal mix of humor and candor. In this series so far, we have touched on the following topics: Healthcare, HR, Diversity + Access to Technology, Cybersecurity, and lots more. We hope you enjoy our show and look forward to bringing more topic ...
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In this episode, Zack hops on with Bun Mee’s CEO & Founder, Denise Tran. We discuss her founding story, how she went about educating consumers on Vietnamese cuisine, where she believes her best opportunities for growth are, where she sees the brand in 3-5 years and how she’s creating franchising’s first Vietnamese food powerhouse.…
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In this episode, Zack dives into all things “eatertainment” with one of franchising’s foremost investigate journalists, Laura Michaels, Editor-In-Chief of Franchise Times. We discuss the industry’s viability, which modulars will emerge, the international influences of the category, the types of franchisees these brands should target and the pitfall…
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In this episode, Zack chats with the CEO & Founder of Best In Class, Hao Lam, to learn the inside scoop on his founding story, how they use AI in their business to educate children, their ideal franchisee profile and how they measure up to their competitors.By Modrn Business Podcast
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In this episode, Zack catches up Franchise Update Media’s EVP & Chief Content Officer, Diane Phibbs. We dive deep into all things franchise marketing and franchise development; covering trends that have evolved the space for better (and for worse). Additionally, we get into how to take the data the Annual Franchise Marketing Report & Annual Franchi…
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In this MB episode, Zack dives into a vast array of topics with the Queen of Fast Casual (also the Editor of Fast Casual Magazine), Cherryh Cansler. We discuss technology within F&B, trends with sweets/treats, the rise (and fall) of different food trends and all about the events Fast Casual puts on each year.…
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In this episode, Zack discusses the role Bach To Rock, America's 2nd largest music education brand for children, plays in the massive influx of capital going into children's services today. We get into Bach To Rock's typical franchisee, why the market is so hot currently, the role children's enrichment plays in today's society and their plans for p…
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In this episode, Zack dives into the world of private equity with one of franchising’s biggest experts, Alicia Miller of Emergent Growth Advisors. We discuss her most recent book, Private Equity In Franchising, along with many of the concepts within that she explores. If you’re looking to learn about the inner-workings of how this side of franchisi…
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Children’s education is an inflection point. America’s children are falling behind in reading, math and science like never before! In this episode, Zack chats with CEO & Founder of Brooklyn Robot Foundry, Jenny Young, about the role they’re playing in trying to combat this issue. By teaching kids to fail gracefully, work with their hands and think …
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In this Modrn Business episode, Ryan chats with the CEO of Evive Brands, Ryan Parsons. Evive is a Riverside Platform company consisting of: Assisted Living Locators, Executive Home Care, Graysons, and The Brothers That Just Do Gutters.Formerly, Ryan Co FoundedThe Brothers That Just Do Gutters and grew it to over 100 locations before being acquired …
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Send us a Text Message. Ever wondered how a Dutch research project evolved into a global standard? Join us for a special celebration of the ArchiMate® Forum's 15th anniversary as we uncover the fascinating history and impact of ArchiMate. Featuring insights from Kelly Cannon, Forum Director, and Marc Lankhorst, a key pioneer in the ArchiMate Forum'…
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Send us a Text Message. Unlock the secrets of data standards in the oil and gas industry with insights from Pablo Perez of the Energistics Consortium. Recorded live from The Open Group Summit in Edinburgh, Pablo takes us on a journey from his early days in Venezuela to his impactful role in shaping data communication and transfer through Energistic…
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In this episode of Modrn Business, Zack chats with Co-Founder of K9 Resorts, Jason Parker, on all things pet services. We get into their differentiators vs others in the pet hospitality space, their recent $10M investment for a current franchisee, why the pet services industry has PE so interested and why pet services is one of franchising’s best b…
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In this episode, Zack “slides” into the family entertainment center space with Bron Launsby of Slick City. Why is PE so interested in this space? What made this former franchisee become a franchisor? Why slides? We answer this and more in this interview!By Modrn Business Podcast
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Morgan Smith, President of SalesDesk. SalesDesk provides lead generation for franchise development and commercial lead generation for franchisees.Ryan & Morgan discuss how SalesDesk drives success for franchise systems through innovative lead generation strategies…
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Send us a Text Message. Unlock the secrets of career progression with the Open Professions certification program, as we sit down with Andras Szakal, VP CTO of The Open Group, Deborah Schoonover, Director of Certification, The Open Group, and Tony Black from Kyndryl. These industry stalwarts take us through a journey that's less about textbooks and …
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In this Modrn Business episode, Zack sits down with QSR & FSR’s Editorial Director, Danny Klein, to talk about all things restaurant M&A so far in 2024. We go through the deals that surprised us, the deals we loved, the reasons behind some of these bankruptcies and the rumors we’re seeing in the space. M&A in the restaurant space is back, baby!…
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In this episode, Zack chats with REP'M Group Co-Founders Rob Cambruzzi and Nick Sheehan about the trends within franchising's health, wellness & beauty space. What's makes a brand grow? What prohibits one from taking off? What is PE looking for? All is that is covered here!By Modrn Business Podcast
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Brad Stevens, Founder & CEO of Outsource Access. Outsource Access helps franchisors and franchisees redefine how they scale with highly talented, affordable talent from the Philippines to drive revenue & profitability.Ryan & Brad discuss why Outsource Access was f…
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In this episode, Zack opens up the Modrn Business audience to the world of “red light therapy” with CEO & Founder, Terri Simpson and President, Andrea Dobkin, of Avanti Body. We discuss the founding story, the viability of red light therapy, how they educate their customers/franchisees/land lords about the industry, an exciting new announcement and…
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In this Supplier Wire Series episode of Modrn Business Podcast, FSN VP of Business Development Jake Fishman chats with Lizzy Young, Director of Franchise Engagement for DevHub. DevHub is a CMS truly built for franchises - where you can scale and integrate freely with the support you need, when you need it.Jake & Lizzy discuss Lizzy's years of exper…
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In this MB episode, Zack chats with Paul Flick, founder of one of the original home service platforms, Premium Service Brands. We discuss the secret behind his shared service model, how he’s adding revenue streams for his franchisees, his investment thesis, how they’re taking advantage of the current economic climate and how they use technology to …
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In this Supplier Wire Series episode of Modrn Business Podcast, FSN VP of Business Development Jake Fishman chats with Oscar Wimshurst, Senior Partnerships Manager of NiceJob. NiceJob is a Reputation Marketing platform helping franchisees get 4x the reviews and 2x the sales.Jake & Oscar discuss Oscar's background, what "reputation marketing" is, an…
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In this MB episode, Zack returns to the children’s service space, this time with Jamie Krasnov, CEO of Apex Leadership. We discuss the viability of the children’s service space as a whole, where Apex plays a role in its success, the massive addressable market for school fundraising, their ideal franchise candidate and much more!…
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Zack welcomes back Bloomin’ Blinds to the show, this time with COO Kris Stuart! We dive deep into the “build” vs “buy” technology stack discussion, how they’ve implemented AI in the brand, why Bloomin’ Blinds is a viable investment today and updates on the brand since they last were on MB in 2020.By Modrn Business Podcast
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In this Modrn Business episode, Zack chats with restaurant aficionado Robin Gagnon (CEO & Co-Founder, We Sell Restaurants) to discuss all things F&B. We dive into trends we’re seeing in the QSR, FSR, Fast Casual & LSR spaces, how macroeconomic pressures are playing a role in what MUOs are gravitating towards, how technology is helping MUMBOs decide…
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In this episode, Zack gets inside the mind of Burn Boot Camp’s Visionary Co-Founder, Devan Kline. We discuss his humble beginnings, how his athletic career translated to a successful franchisor, how Devan and his Co-Founder, CEO (and wife), Morgan, conquer franchising together and his opinions on the mark he wants to make on franchising as a whole.…
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Send us a Text Message. Embark on a transformative journey with the masterminds, Dr. Phil Tetlow, Paul Homan, Neal Fishman, and Rahul, as we dissect the intricacies of IT ecosystems. Their groundbreaking book "Ecosystems Architecture: New Thinking for Practitioners in the Age of AI" serves as our compass, guiding us through the labyrinth of system …
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n this episode, Zack chats with the CEO & Founder of franchising’s first “mobile group fitness” concept, OutFit’s Randy Hetrick. Being the Founder of TRX (based on his multiple decades as a Navy Seal), Randy and I discussed his ideal franchisee, the founding story, his growth strategy, why this brand is ripe for explosive growth and how he plans to…
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Raphael Rajan & Shray Mehra, Co-Founders of EZee Assist. EZee Assist is a platform that amplifies support and strengthens franchise relationships, by using AI to provide around-the-clock support to franchise owners and staff on all operational topics.Ryan, Raphael…
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This is a must listen for those in franchising. Matt Haller gives the State of The Union for Franchising, we double click on the upcoming IFA Convention, we discuss Matt's top tips for getting the most out convention and IFA membership, we discuss the subject of what responsible franchising means and how to measure it, and much more. IF YOU"RE ON T…
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Dan Broudy, CEO of Clayton Kendall. Clayton Kendall's marketing supply chain program helps franchise communities and multi-location businesses scale rapidly, save money, and better manage their promotional products, signage, apparel, POP kits, and marketing collat…
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Romain Dudek, U.S. Business Developer of Smappen. Smappen is the quickest and easiest territory mapping software you’ve ever had. Their all-in-one online platform helps you choose the best location by providing detailed demographics and competitor analysis.Ryan an…
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Send us a Text Message. Embark on an inspirational cyber journey with John Feezell, who proves that with passion and an unquenchable thirst for knowledge, the leap from music to mastering the intricacies of IT and cybersecurity is not only possible but can propel one to become a leader in the domain of cyber risk quantification. This episode peels …
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Aditya Varanasi, Founder & CEO of Awarity. Awarity is an AI-powered advertising platform that helps brands reach their ideal customers more efficiently than other forms of awareness advertising, driving industry-leading ROI.Ryan and Aditya discuss Awarity's cuttin…
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Send us a Text Message. When Sonia Gonzalez charts her voyage from El Salvador's energy sector to her impactful work with The Open Group, it's more than a career recap—it's the blueprint for thriving in a world where adaptability reigns. Our conversation with Sonia, Digital Portfolio Manager for The Open Group, is a testament to the tenacity and fo…
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Send us a Text Message. Embark on a transformative journey with Stephen Caton, a former hotel and restaurant manager turned Chief Investment Officer at Patreon Partners, as he tells the tale of his unexpected pivot into the world of wealth management. With a candid openness, Stephen recounts the personal pivotal moments that launched him from hospi…
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Ross Weisman, Managing Partner of Epic Managers. Epic Managers helps franchisees hire high-performing unit-level managers.Ryan and Ross talk through how to find & hire great store-level and regional managers for your franchise brand.Connect with today's guest: fra…
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Anthony Andre, Sales Leader of the Franchise Vertical for PandoLogic. PandoLogic is a global market leader in programmatic recruitment and generative conversational AI solutions that effectively source, qualify and engage job candidates through intelligent automat…
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Send us a Text Message. Are you ready to shake up your perceptions about Enterprise Architecture? That's exactly what you'll do after listening in on our fascinating conversation with Charlie Betz, who helms Forrester's Enterprise Architecture EA Priority. This episode will take you on a journey through the highlights of the Forrester Enterprise Ar…
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In this Supplier Wire Series episode of Modrn Business Podcast, Dean Hatzitheodosiou, the FSN Chief Sales Officer, chats with Jonathan Hill, Co-Founder of Morrow Hill. Morrow Hill is the premier firm for the largest global organizations to both exclusively represent tenant lease negotiations and offer our clients a single point of contact.Jonathan …
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In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Carl Udler, Sr. Director of Marketing from Hughes. Hughes is a global managed service provider with 50 years of experience in connectivity and communication that helps our clients thrive in whatever the future brings.Ryan and Carl talk customer experience and tech…
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Send us a Text Message. Imagine embarking on a fascinating journey through Jason Garbis' career, the founder of Numberline Security. We promise that you'll gain a wealth of wisdom from Jason's experiences in the tech and enterprise architecture world. Together, we explore his life's path from a tech enthusiast to the role of an independent consulta…
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