CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to Calltalk@benchmarkportal.com

Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!

“Breaking the Cycle of Poverty” explores why poverty remains such a persistent problem in the United States and how individuals and organizations can help people secure economic independence and a higher quality of life.

Essential news and information for ambulatory surgery centers (ASCs)

DJ Simulationistas… Sup? is the flagship podcast of the Center for Medical Simulation in Boston, Massachusetts. Janice Palaganas and Dan Raemer, CMS faculty and thought leaders in the field of healthcare simulation, discuss the pressing issues in the field, interview expert guests, tell jokes, and dissemble on a variety of topics. Subscribe today for a new episode every week! Available on iTunes, Soundcloud, or wherever podcast babies come from. Founded in 1993, the Center for Medical Simula ...

New Name. New Look. Same expert-led solutions you’ve trusted for almost 30 years. Training, auditing, implementation & project management for the manufacturing industry.

The B.I.STANDER Podcast - 978557 Is a conversational podcast unique to Bainbridge Island and Seattle that covers arts, culture, civics, current events, science, sports, technology, politics, island activities, environment, music, quality of life issues, wellness and just about everything else!

Central Coast Voices addresses the many ramifications of change and how today's choices will affect tomorrow's community. This program is an extension and production of "Action for Healthy Communities" an organization committed to identifying and carrying out projects that will improve the quality of life in San Luis Obispo County.

As a long time school administrator, I have been in-servicing schools for 30 years. I have a website called Trimesters.org where I focus on scheduling for secondary schools and some policies that work. This podcast is going to a series of short podcast that center around quality policies and practices for school to use. At this point, I am doing it solo and ask listeners to go to my website and email or call if they wish to talk more.

Get inspired by members of the University of Florida community as they discuss tips and strategies for creating a quality learning experience.

Connecticut Public Radio’s show, “Yale Cancer Answers” is a weekly program focused on sharing information on the latest cancer breakthroughs and treatments through conversation with experts from Yale Cancer Center (YCC), Smilow Cancer Hospital (SCH) and other national and international specialists, as well as patients. The new host, as of July 21, 2024, is nationally recognized breast cancer expert Eric P. Winer, MD, director of YCC and president and physician-in-chief of SCH.

A team out to reimagine and redefine what a high quality education means in our communities. Together Everyone Learns More! Support this podcast: https://podcasters.spotify.com/pod/show/blackonblackeducation/support

For three decades, Yashoda Group of Hospitals has been providing quality healthcare for the people in their diverse medical needs. People trust us because of the strong relationships we’ve built with them over the years. Under astute leadership and strong management, Yashoda Group of Hospitals has evolved as a center of excellence in medicine providing the highest quality standards of medical treatment to all sections of the society. Our work has always been guided by the needs of patients a ...

Join us as we dive deeper into the rising severe maternal morbidity and maternal mortality rates in the United States through a data-driven, quality improvement lens. Each episode will foster discussion with those committed to improving maternal health outcomes and saving lives.

Princeton Psychotherapy Center offers specialized therapy for individuals living with chronic illnesses. Our expert therapists understand the unique psychological challenges that accompany chronic health conditions. We provide compassionate support and tailored therapeutic strategies to help patients manage stress, anxiety, and depression related to their illness. Our goal is to improve your emotional well-being and quality of life. At Princeton Psychotherapy Center, we believe that mental h ...

Interviews with authors of articles from JAMA Surgery. JAMA Surgery is an international peer-reviewed journal that promotes the art and science of surgery by publishing relevant peer-reviewed research to assist the surgeon in optimizing patient care. JAMA Surgery also serves as a forum for the discussion of issues pertinent to surgery, such as the education and training of the surgical workforce, quality improvement, and the ethics and economics of healthcare delivery.

Best 10-minute, daily tech podcast on emerging technologies, hundreds of Silicon Valley CEOs, Influencers and Celebrities. Hosted by technology executive and creator of Coruzant Technologies.

Welcome! Dr. Brendan McCarthy founded Protea Medical Center in 2002. While he’s been the chief medical officer, Protea has grown and evolved into a dynamic medical center serving the Valley and Central Arizona. Through successful case after successful case, Dr. McCarthy has been dedicated to hormone balance, healthy metabolism, and the best quality of life. Dr. McCarthy’s hallmark is his unorthodox approach to mental/emotional wellness and its link to hormone balance in women and men. Throug ...

The Financial Findings podcast, hosted by UW-Madison’s Retirement & Disability Research Center with support from the Social Security Administration, discusses recent research on retirement, disability, social security, and other key financial issues that American households face every day. Episodes contain interviews with researchers and evidence-based strategies that policy makers and practitioners can implement to strengthen financial well-being for individuals at all stages of life.

The Podcast for Contact Center and Customer Experience Leaders! Learn Best Practices, New Technology, Tips & Tricks, and more. Listen in!

APQC podcasts are bringing organizations the information they need to work smarter, faster, and with greater confidence.

Do you sometimes feel like your preschool runs you? Are you a daycare / preschool owner or director? Join Evelyn Knight as she takes you through the world of childcare management and financial stability. Discover how you can achieve high quality standards on a budget, coach and retain employees, and enroll enough children to fill your center. We will dive into issues that childcare professionals face on a daily basis.We will also tackle hot topics like assessments, infant and toddler care, N ...

RVR is a non-profit Christian youth camp, outdoor education center, and retreat facility in Maryland. Since 1952 we've been offering unique experiences, quality caring staff, and meaningful life impact for our guests!

Interviews with real contact center customers to discuss what companies are doing correctly and incorrectly in customer experiences & interactions via today's omnichannel call center.

Let’s Elevate Eldercare Together! Every great eldercare community has a unique story, and there are many paths toward providing high-quality, person-directed services and supports for older adults. That’s why we launched “Elevate Eldercare”: to bring together thought leaders, activists, and advocates in the field of aging services and give them a space where thoughtful discourse and diverse perspectives flow freely. Join Susan Ryan, Alex Spanko, and other GHP team members every Wednesday for ...

Michael Patrick Shiels’ personality-based, news making show covers state, national and international politics in a non-partisan manner. Michael Patrick skillfully mixes politics, which he affectionately refers to "as the family business" with news, business, sports and lifestyle topics you're interested in, keeping listeners informed as well as entertained. His inquisitive personality leads to asking newsmakers relevant questions - pointed, but with respect - and recognizes that listening is ...

We are physicians who practice pain management and physical medicine and rehabilitation, and believe that the main goal of practice is to improve the quality of life of our patients and communities. We will dive deep into the world of modern pain management to help healthcare providers and consumers understand various diagnoses, treatment options, and the changing landscape of pain management. This podcast is meant for educational and entertainment purposes only, and is not medical advice.

The Carlsbad Chamber Podcast is a podcast dedicated to connecting San Diego North County leaders in business, education and civic engagement. Join us every week as we talk with people dedicated to all aspects of our quality of life and are dedicated to leaving a lasting impact.

Room by Room: The Home Organization Science Insights podcast, talks to experts about different aspects of the science behind home organization. Life Management Science Labs developed this podcast to increase the quality of life in your home and make it more livable. We talk about why you should make your bed, we tackle clutter and why it happens, why big tiles are more hygienic, and so much more. Each topic addresses an element from the comprehensive framework of several domains and elements ...

A podcast where a couple, one a just barely Gen-xer, and an elder millennial talk about current events, politics and especially politics in the state of Oklahoma! Mostly from the center and not the left or right view, *strong language and adult situations are often discussed, listened discretion is advised*.

Share the experiences of a small group of three experienced Ghost Hunters. Listen as they describe the locations they visit, the things they discovered and performance of the equipment they used. We describe a short history of each location for a thorough background. Next, we share the experience itself in a discussion format. We move on to our favorite tool for the current location. Finally we wrap up with our opinion of the quality and safety of the location.

Quality Perks is a special series hosted by Karyn Dupree and Neal Eggers, presented by BPA Quality. This unique program invites top leaders and experts from the contact center industry to engage in insightful discussions. While delving into the nuances of the contact center field, the hosts and their distinguished guests also share their passion for coffee. Quality Perks combines industry insights with a casual and enjoyable conversation about the world of coffee, creating a platform where p ...

Podcast by Education Policy Center

This podcast is for multi-unit managers, new and tenured. You're always on the road between stores and cities. Why not put your critical thinking and creativity to work during this time? Let's drive down this road together.

Front End Center is a podcast by Chris Landtiser that talks about design, development, and how to keep things simple and effective.

Diggin' the Dharma with Jon Aaron and Doug Smith is a relaxed discussion of the Buddhist dharma between friends. Jon's interest centers around practice, while Doug's centers around scholarship of the early material, so their approaches balance practice with study. Their discussions will be approachable to a broad audience of Buddhists and those curious about Buddhism, and they welcome questions and comments. Jon is a teacher at Space2Meditate and NY Insight Meditation Center and a well known ...

Health Affairs This Week places listeners at the center of health policy’s proverbial water cooler. Join editors from Health Affairs, the leading journal of health policy research, and special guests as they discuss this week’s most pressing health policy news. All in 15 minutes or less.

Welcome to Comms Coach, the podcast that delves deep into the world of training and quality assurance for 9-1-1. Your host, Lori Henricksen, is a veteran in the field with more than 30 years experience as a dispatcher, trainer and high school teacher who started one of the country's first 9-1-1 Dispatch programs for High School students in Las Vegas, Nevada. In each episode, a lineup of expert guests dive into the critical aspects of emergency communications training, quality assurance and i ...

The latest in AI and Marketing - Hear Tomorrow’s Tech Today AI in Marketing is a human-curated, AI-generated, Short-Form Podcast. This podcast is generated by AI Voice_Stream. With AI Voice_Stream give your words a voice. Automatically convert your text documents into professional-quality podcasts with AI Voice_Stream.

The Behind The Gun podcast from The Firearm Blog is a recurring series of conversations with influential individuals within the firearms community. TFB Editor In Chief Pete Interviews industry leaders about their successes, failures and glimpses into the future of firearms and equipment development. The Behind The Gun podcast series is politically non-partisan and is a free-flow of information regarding a wide range of topics including self defense, sport shooting, firearms technology and mo ...

At Prosperity Health BH, we believe everyone deserves access to top-quality addiction treatment. We provide comprehensive call center support to rehab facilities, generating leads and helping patients get the help they need. Our innovative approach to marketing and compliance ensures our clients meet regulatory requirements and exceed them through accreditation, achieving long-term success. For more information visit our website.

The Edtech Throwdown podcast (originally GotTechED the Podcast) was created in 2018 by Nick Johnson and Eric Guise with one, singular goal: to provide quality, tech-centric professional development (PD) to busy teachers on the move. As educators who have always been passionate about PD, Nick and Guise have attended and created hundreds of hours of professional learning experiences for teachers, but there has always been one problem ... time! Attending full-day workshops and conferences is di ...

Ketamine Wellness Center’s mission is to provide personalized, high-quality care for people suffering from afflictions where Ketamine infusions have proven a successful treatment option while actively researching Ketamine’s efficacy to treat additional conditions. Call Us: 855-KET-WELL

At Lawn Dental Center, our experienced dentist in Berwyn offers quality services, including endodontics, braces, emergency dentistry, and cosmetic dentistry. Our dentist in 60623 provides dental care to patients from Berwyn, Cicero, Oak Park, and Little Village.

If you like to ask questions, dive beneath the surface, and learn about fascinating individuals, you’ve found your home. Join Nick Standlea for long-form conversations with authors, entrepreneurs, creators, athletes, scientists, entertainers, and other brilliant guest experts. You can follow Nick and the show on Instagram: @NickStandlea. A little bit about Nick: He earned a perfect score on the SAT, but thinks standardized tests are overrated. He won grants to teach kids to surf in China, ex ...

A podcast published by the Utah Geospatial Resource Center discussing all things spatial in Utah.

Dhyanyoga Centers is a non-profit organization dedicated to inner peace and world peace. “Come sit, meditate, and experience your Self.” -- Shri Anandi Ma

The National Rural Health Resource Center is a nonprofit organization dedicated to sustaining and improving health care in rural communities. As the nation’s leading technical assistance and knowledge center in rural health, The Center focuses on five core areas: -Transition to Value and Population Health -Collaboration and Partnership -Performance Improvement -Health Information Technology -Workforce