EP 433: An HR expert’s perspective on hiring and managing talent with Vicky Brown

Build a Better Agency Podcast

It’s clear we can’t keep hiring and managing talent as we used to. Back in the days of the pandemic, and then The Great Resignation right after that, we were afraid to set boundaries and ask for what we needed out of fear of losing great team members.

The way we work isn’t the same, either. Many of us are now remote or hybrid, and a fully in-office team isn’t as common as it used to be. So, we have to adapt and change how we hire, train, and problem-solve with our teams scattered all over the place.

It’s a mess sometimes, and many of you probably wish we could go back to the simpler days of training new hires through simple observation and shadowing. But we can still make this work for the new era of work.

Vicky Brown is sharing some of her HR superpowers with us this week so we can learn about hiring, managing, and retaining great talent, regardless of the work environment. The simple answer is that we must roll up our sleeves and invest time in our people from the very first interview.

Join us to dive deeper into the world of HR to discover how to be a better leader while hiring and managing talent so you can make your agency more successful in return.

A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

What You Will Learn in This Episode:

• Leadership’s perspective on remote, hybrid, and in-office workplace structures
• Agency owner fears regarding hiring and managing talent
• Getting agency teams engaged and feeling fulfilled with their work
• How new hire training has changed in the new era of work
• Hybrid work is the future
• In-person creative brainstorming is still important in agencies
• Finding enthusiastic hires who remain passionate and hungry at work
• How to do behavior interviewing for potential new hires
• Conducting mid-year HR checkups for taxes, payroll errors, benefits, etc.
• How to talk to employees about coming back to the office