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Bank Supports Aging Customers with Dementia Friendly Training for Its Employees

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Manage episode 236375179 series 2362171
Content provided by Wisconsin Alzheimer‘s Disease Research Center. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Wisconsin Alzheimer‘s Disease Research Center or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Missteps with money management is an early warning sign of dementia, and aging customers are often targets of financial scams and abuse. This week's guest spearheaded dementia friendly training across all branches of the bank she works for in hopes of supporting and protecting aging customers. In this podcast episode, learn about River Valley Bank's Dementia Friendly program, the type of training employees completed, and how bank customers and communities reacted to the initiative. Guest: Rhonda Lewis, River Valley Bank

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103 episodes

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iconShare
 

Archived series ("Inactive feed" status)

When? This feed was archived on September 02, 2022 13:21 (1+ y ago). Last successful fetch was on July 31, 2022 04:55 (1+ y ago)

Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.

What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.

Manage episode 236375179 series 2362171
Content provided by Wisconsin Alzheimer‘s Disease Research Center. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Wisconsin Alzheimer‘s Disease Research Center or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Missteps with money management is an early warning sign of dementia, and aging customers are often targets of financial scams and abuse. This week's guest spearheaded dementia friendly training across all branches of the bank she works for in hopes of supporting and protecting aging customers. In this podcast episode, learn about River Valley Bank's Dementia Friendly program, the type of training employees completed, and how bank customers and communities reacted to the initiative. Guest: Rhonda Lewis, River Valley Bank

  continue reading

103 episodes

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