EP058: Individuals, Ichiban, and Interest!


Manage episode 228570799 series 1676096
By Joey Coleman and Dan Gingiss (396264), Joey Coleman, and Dan Gingiss. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

EmpowerCXLearn about cutting edge customer journey mapping, counting the many customer experiences of Tokyo, Japan, and what to do when someone wants to learn more about your company but isn't quite ready for the sale. Bite-Sized Delight From the Episode: • How mapping individual customer journeys on a case-by-case basis creates remarkable touchpoints. • How the attention to detail in Tokyo, Japan makes for breathtaking interactions. • How to properly handle inquiries that aren’t ready to become customers - but are still valuable. Are You Looking for Things We Referenced? • Disrupt the Competition E-book • EmpowerCX - April 9-10, 2019 - Ft. Lauderdale, Florida • Andy Morgan - Ripped Body

Get more resources and the full show notes at http://ExperienceThisShow.com. See you next week!

80 episodes