Artwork

Content provided by Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

309: Bill Eckstrom – Coaching for Leaders and Managers

45:00
 
Share
 

Manage episode 280759257 series 1028005
Content provided by Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Coaching for leaders and managers is essential to drive peak performance for your call center and business. According to Bill Eckstrom, the most effective leader behaves more like a coach. So, how exactly do you behave that way and what do great leaders do to increase sales, enhance performance, and sustain growth? In this episode of the Fast Leader Show, Bill Eckstrom lays out the strategies and tactics for you to apply coaching for leaders and managers. Learn how you can become more comfortable with discomfort and its importance in your call center and team\'s growth.

  continue reading

275 episodes

Artwork
iconShare
 
Manage episode 280759257 series 1028005
Content provided by Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Coaching for leaders and managers is essential to drive peak performance for your call center and business. According to Bill Eckstrom, the most effective leader behaves more like a coach. So, how exactly do you behave that way and what do great leaders do to increase sales, enhance performance, and sustain growth? In this episode of the Fast Leader Show, Bill Eckstrom lays out the strategies and tactics for you to apply coaching for leaders and managers. Learn how you can become more comfortable with discomfort and its importance in your call center and team\'s growth.

  continue reading

275 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide