329: Richard Medcalf - 4 Shifts You Need to Make In Order to Break Through the Ceiling of Complexity

Fast Leader Show | Customer Experience Leadership

Content provided by Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

2+ y ago 46:37

MP3•Episode home

We live in a world of infinity. We have an infinite amount of things we can do at any one moment. As responsible individuals, we try to take care of all the opportunities and requests that come our way. Try as we might, there is a point where there are no more hours in the day and we just hit this ceiling of complexity. What do you do when you can’t go any further when you can’t go any faster? Do you just spend your life jammed up against this ceiling of complexity?

In this episode, Richard Medcalf shares how you can change your mindset and learn how to pause and approach things differently. As he says in the podcast, you can’t change gears when your foot is on the accelerator. Learn how to take a different approach.

275 episodes

#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach