012: Rebecca Fleetwood Hession | The Importance of Contextual Training

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By Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio streamed directly from their servers.
Truth You Can Act On:
  1. Do Less, Better: Find the right training programs for the right people, and don’t focus on a mass quantity of programs. Are managers and leaders reinforcing the trained behaviors once everyone gets back to the job? Emphasize better work, not more work.
  2. Contextualize to Foster Engagement: Engagement is critical for a business to thrive - more specifically, employees need to know the context of how their learning ties into their day-to-day roles. You don’t have to provide entertainment or “bells and whistles” to foster emotional ownership within your business.
  3. Leaders Need Regular Interaction: The best leaders are the ones creating opportunities to learn from employees regarding their daily routines and pain points. These “in between the meetings” conversations are the basis for creating better top-level coaches and a more engaged workforce.
  4. Provide Opportunities for Deep-Thinking: Don’t just take employees off site to entertain them. It’s all about creating an environment for employees to think deeply about the ‘why’ and ‘how’ of their work. Treat emotional bandwidth as a precious resource.
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