Katherine Boardman - How Remote Work Works in Today's Environment

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Summary:

Katherine Boardman is the Chief People Officer at BlueConic, a customer data platform that helps companies connect with their customers and promote their growth and transformation. Katherine leverages her 20+ years of experience to develop programs and processes that promote organizations’ unique cultures.

In this episode, Katherine talks about remote work and how some companies have crafted it for their employees’ benefit.

Chapters:

[0:00 - 5:06] Introduction

• Welcome, Katherine!
• Today’s Topic: How Remote Work Works in Today’s Environment

[5:07 - 10:34] Why BlueConic decided to close their Boston office in favor of a remote-first work model

• The pandemic pushed employees toward a new culture of remote work
• Communication technology has been more widely and readily adopted in the workplace

[10:35 - 23:04] How do you manage company culture with a remote-first workforce?

• Gathering information and input from employees and setting guidelines and expectations
• Defining productivity, setting productivity goals, and measuring productivity

[23:05 - 35:09] Steps companies can take to ensure meaningful interactions among remote employees

• Establish natural rhythms and cadences for meetings and activities
• Consider the business needs before changing to or from remote work
• Employees’ full personalities makeup the company culture

[35:10 - 37:35] Final Thoughts & Closing

• Do not be afraid to work with leadership to take small steps toward change
• Thanks for listening!

Quotes:

“We were measuring [remote employees] in terms of their engagement and satisfaction, . . . which are critical to [our productivity as a company].”
“I always start with ‘what does the business need’. . . . Take the time to understand what [remote work] means and why it should become the requirement.”
Contact:
Katherine's LinkedIn
David's LinkedIn
Dwight's LinkedIn
Podcast Manger: Karissa Harris
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Production by Affogato Media