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[Previously Culture by Design] The leader is the #1 factor in determining organizational success. If you want to become an effective leader, you have three objectives: First, learn to lead yourself. Then, learn how to unlock the full potential of your team. Finally, build a business where culture is your competitive advantage and innovation is the status quo.
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[Previously Culture by Design] The leader is the #1 factor in determining organizational success. If you want to become an effective leader, you have three objectives: First, learn to lead yourself. Then, learn how to unlock the full potential of your team. Finally, build a business where culture is your competitive advantage and innovation is the status quo.
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1 How to Avoid Manipulative Leadership: 2 Failure Patterns Sabotaging Organizational Change 52:29
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LikedWhat if your instinct to control change is exactly what’s breaking trust with your team? In this episode, we uncover the two most common failure patterns in change management: smuggling and muscling. These covert and coercive tactics might deliver short-term results—but at the cost of long-term commitment, culture, and credibility. If you're ready to stop managing change at your team and start leading it with them, this episode is for you.…
1 The Hidden Danger of Stability: How Great Teams Build Resilience 56:08
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Play Later Play Later Lists Like LikedWhat if the stability you’re working so hard to protect is actually what’s holding your team back? In this episode, we explore the Stability-Stress Paradox — the idea that too much comfort can quietly stall innovation, weaken resilience, and prevent growth. If you want your team to not just survive adversity, but bounce forward because of it, this conversation is for you. Download the guide here: https://www.leaderfactor.com/resources/the-resilient-team-playbook-5-steps-for-managers…
1 Constructive Dissent at Work: How to Turn Conflict Into Innovation 46:31
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Play Later Play Later Lists Like LikedHow do you create a team culture where people actually speak up — even when it’s uncomfortable? In this episode, we explore the power of constructive dissent and how it fuels innovation, better decisions, and stronger teams. Learn the 4-step process for productive disagreement, why leaders often struggle with dissent, and how to turn conflict into your team’s secret weapon. Harvard Business Review Article: https://hbr.org/2025/02/how-constructive-dissent-can-unlock-your-teams-innovation…
1 What Leadership Is Not: 10 Myths You Need to Unlearn 37:32
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Play Later Play Later Lists Like LikedIs leadership really about power, popularity, and success? Many people think they know what makes a great leader, but the truth is more complex. This episode unpacks some of the biggest leadership misconceptions and reveals why the qualities we often associate with leadership may not be what actually matter. 📥 Download the resources/slides from the episode: https://www.leaderfactor.com/resources/what-leadership-is-not-10-myths-you-need-to-unlearn…
AI is changing the workplace faster than ever, and L&D leaders have a first-mover obligation to introduce AI effectively. In this episode, we explore why waiting for organizational adoption is a mistake, how fear stifles innovation, and three practical steps for navigating AI in leadership. 📥 Get the AI Adoption Guide for L&D Leaders: https://www.leaderfactor.com/resources/navigating-leadership-in-the-ai-era-3-things-l-d-leaders-should-do 📖 Timestamps: 01:11 - Introduction: Why AI is a leadership challenge, not just a tech issue 02:45 - "What Can AI Do?" vs. "What Can I Do With AI?" 04:18 - "Our Technical Teams Are On It"—Why AI can’t be limited to IT 07:13 - The Risk of Being Left Behind: Lessons from past technological shifts 11:40 - AI Won’t Replace You, But Someone Using AI Will 13:30 - The Fear Factor: Why organizations hesitate to adopt AI 19:11 - Why Enterprise Adoption Is Slow—But Personal Adoption Can Be Fast 23:00 - Step 1: Set the conditions for AI adoption in your organization 27:11 - Step 2: Move first—how leaders can model AI integration 31:23 - Step 3: Make the introduction—helping teams navigate AI confidently 35:37 - AI as a Productivity Multiplier: The Real-World Impact 38:00 - Conclusion: Why L&D leaders must take action now 👉 Download the full guide for a deeper dive: https://www.leaderfactor.com/resources/navigating-leadership-in-the-ai-era-3-things-l-d-leaders-should-do 🔔 Subscribe for more leadership insights: https://www.youtube.com/@LeaderFactor?sub_confirmation=1 💡Bring our training to your organization: https://www.leaderfactor.com/forms/strategy-call Connect with us: ⭐ Join our newsletter: https://www.leaderfactor.com/resources#subscribe ⭐ Find us on LinkedIn: https://www.linkedin.com/company/leaderfactor…
1 Emotional Regulation For Leaders: Staying Calm Under Pressure 44:48
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Play Later Play Later Lists Like LikedEmotional regulation is one of the most critical leadership skills—but also one of the hardest to master. In this episode, Tim and Junior break down how leaders can stay composed in the face of dissent and bad news, why emotional responses shape workplace culture, and practical strategies to strengthen self-regulation. Key Takeaways: ✔️ Why dissent and bad news are leadership landmines ✔️ How unregulated emotions lead to toxic cultures ✔️ Strategies to handle tough conversations with confidence ✔️ Creating psychological safety in your team ✔️ The power of pausing before reacting 📥 Download the resources/slides from the episode: https://www.leaderfactor.com/resources/emotional-regulation-for-leaders-your-6-step-guide Episode Chapters: 00:00 – Intro: Why Emotional Regulation is Critical 02:50 – The Leadership Challenges of Dissent & Bad News 07:30 – The Hidden Cost of Poor Emotional Responses 12:15 – How Leaders Can Reframe Dissent as Opportunity 16:40 – Handling Bad News Without Panic or Frustration 21:05 – Creating Psychological Safety in Your Organization 25:30 – The Agreeableness Bias & Why Leaders Must Invite Dissent 30:10 – The Importance of Avoiding Backchannel Complaints 35:45 – Practical Strategies to Regulate Emotions in High-Stakes Moments 40:20 – Closing Thoughts & Leadership Takeaways 🎬 Watch our most recent videos: https://youtube.com/playlist?list=PL6sIjV1NQzDb0VPdIFsCGTt5s0GOEBF1M&si=H8dH2HNobRkhvsM5 💡Bring our training to your organization: https://www.leaderfactor.com/forms/strategy-call Connect with us: ⭐ Join our newsletter: https://www.leaderfactor.com/resources#subscribe ⭐ Find us on LinkedIn: https://www.linkedin.com/company/leaderfactor…
1 Mastering the Autonomy-Accountability Balance in Leadership 38:46
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Play Later Play Later Lists Like LikedThe majority of CEOs don't know how to create maximum organizational leverage through the transfer of autonomy to their people. Without autonomy, teams feel suffocated. Without accountability, they fall apart. How do you find the right balance? In this episode, hosts Tim and Junior unveil the 4 biggest leadership mistakes that destroy accountability, detail how to gradually transfer autonomy without losing control, and share practical steps to ensure that teams own their work and deliver results. 📥 Download the slides from the episode: https://www.leaderfactor.com/resources/4-steps-to-mastering-the-autonomy-accountability-balance 1:20 - Introduction: Why Autonomy and Accountability Matter 3:00 - The Leadership Struggle: Too Much or Too Little Autonomy 5:45 - Why Most Leaders Get Accountability Wrong 8:10 - The Real Definition of Being "In Charge" 10:30 - The Critical Role of Organizational Leverage 13:15 - Common Leadership Failure Patterns 16:00 - Granting Autonomy Too Early: The Risk 19:30 - Blurry Accountability Lines: A Recipe for Confusion 22:10 - Running to the Rescue: Why Leaders Need to Stop Fixing Everything 25:40 - Taking Undue Credit: The Silent Team Killer 28:20 - The Key to a High-Performing Team: Autonomy with Guidance 31:00 - How to Match Accountability with Competence 34:30 - Moving from Task to Process to Outcome Accountability 37:15 - Practical Strategies for Leaders to Get This Right 🎬 Watch our most recent videos: https://youtube.com/playlist?list=PL6sIjV1NQzDb0VPdIFsCGTt5s0GOEBF1M&si=H8dH2HNobRkhvsM5 🔎 Learn more about our globally proven frameworks: https://www.leaderfactor.com/ 💡Bring our training to your organization: https://www.leaderfactor.com/forms/strategy-call Connect with us: ⭐ Join our newsletter: https://www.leaderfactor.com/resources#subscribe ⭐ Find us on LinkedIn: https://www.linkedin.com/company/leaderfactor…
1 4 Coaching Derailers That Are Ruining Your Career 36:00
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Play Later Play Later Lists Like LikedThere is something in your management style that is limiting your team and ultimately your organization. How do you spot the symptoms of coaching derailers, such as communication issues, emotional reactivity, and micromanagement? In this episode, we give you the tools to spot the symptoms and actionable tips to close your coaching gaps and change your coaching style. Episode Chapters 1:34 - Introduction to Coaching Derailers 3:54 - The Role of Self-Awareness in Coaching 6:44 - The Two Levers of Leadership: Modeling and Coaching 9:04 - Understanding Coaching Derailers 13:49 - Behavioral Symptoms of Coaching Derailers 18:24 - The Consequences of Poor Coaching Skills 21:44 - Practical Strategies for Communication Issues 26:04 - Managing Emotional Reactivity 30:14 - Fostering Engagement and Focus 34:44 - Encouraging Autonomy Through Inquiry 38:04 - Closing Thoughts and Takeaways ✅ Download the resources/slides from the episode: https://www.leaderfactor.com/resources/the-4-coaching-derailers-that-are-ruining-your-career 🎬 Watch our most recent videos: https://youtube.com/playlist?list=PL6sIjV1NQzDb0VPdIFsCGTt5s0GOEBF1M&si=H8dH2HNobRkhvsM5 🔎 Learn more about our globally proven frameworks: https://www.leaderfactor.com/ 💡Bring our training to your organization: https://www.leaderfactor.com/forms/strategy-call Connect with us: ⭐ Join our newsletter: https://www.leaderfactor.com/resources#subscribe ⭐ Find us on LinkedIn: https://www.linkedin.com/company/leaderfactor…
Are you naturally drawn to leadership or management? While these roles complement and compete with each other, they require careful balance based on need and circumstance. Knowing when to sustain the status quo or catalyze change is essential for success. In this podcast episode, Tim and Junior explore four practical frameworks to help you balance accountability with meaningful relationships. They explain how thoughtful application of both leadership and management can strengthen team dynamics. Why does this matter? Striking the right balance has the power to transform the way you lead and manage each day. ✅ Download the resources/slides from the episode: https://www.leaderfactor.com/resources/what-it-takes-to-turn-managers-into-leaders 🎬 Watch our most recent videos: https://youtube.com/playlist?list=PL6sIjV1NQzDb0VPdIFsCGTt5s0GOEBF1M&si=H8dH2HNobRkhvsM5 🔎 Learn more about our globally proven frameworks: https://www.leaderfactor.com/ 💡Bring our training to your organization: https://www.leaderfactor.com/forms/strategy-call Connect with us: ⭐ Join our newsletter: https://www.leaderfactor.com/resources#subscribe ⭐ Find us on LinkedIn: https://www.linkedin.com/company/leaderfactor…
1 Fear vs. Innovation: How Toxic Cultures Kill Organizations 32:09
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Play Later Play Later Lists Like LikedEmployees stuck in a survival response will never feel safe enough to innovate. This episode reveals how fear-based management impacts creativity, turnover, and organizational success, backed by insights from leading research. Learn why punished vulnerability leads to stagnation and how psychological safety is the key to unlocking bold ideas and collaboration. Explore practical strategies leaders can use to eradicate fear, foster trust, empower teams, and drive meaningful innovation across their organizations. Episode Chapters 01:19 - Introduction: Why Fear Is the Enemy of Innovation 04:16 - Consistent Innovation Is a Cultural Outcome 07:37 - The Cost of Fear in the Workplace 15:22 - Understanding the Fear Button: The Role of Psychological Safety 22:00 - Autonomic Nervous System Responses: Fight, Flight, Freeze 25:09 - The Hidden Pain of Toxic Workplaces ✅ Download the resources/slides from the episode: https://www.leaderfactor.com/resources/fear-vs-innovation-how-toxic-cultures-kill-organizations 🎬 Watch our most recent videos: https://youtube.com/playlist?list=PL6sIjV1NQzDb0VPdIFsCGTt5s0GOEBF1M&si=H8dH2HNobRkhvsM5 🔎 Learn more about our globally proven frameworks: https://www.leaderfactor.com/ Connect with us: ⭐ Join our newsletter: https://www.leaderfactor.com/resources#subscribe ⭐ Find us on LinkedIn: https://www.linkedin.com/company/leaderfactor…
Legacy cultures stifle innovation, drain talent, and hurt your customer experience. In this video, we’ll break down practical steps to identify the root causes of resistance, reframe outdated mindsets, and implement strategies that drive cultural evolution. Learn how to identify the symptoms of a legacy culture, protect against its common causes, and balance respect for the past with the need for growth. ✅ Download the resources/slides from the episode: https://www.leaderfactor.com/resources/how-to-overcome-a-legacy-culture Episode Chapters: (01:25) - Episode Start (01:30) - What is a Legacy Culture? (05:29) - The Top Symptoms of a Legacy Culture (08:16) - Why Success Creates Inertia and Complacency (12:34) - The Problem with Leadership Continuity (14:00) - How Risk-Aversion Fossilizes Culture (21:13) - Consequences of a Legacy Culture (28:28) - 3 Steps to Overcoming the Past…
1 Influencing Up: How to Effectively Change Organizational Culture 27:51
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Play Later Play Later Lists Like LikedHow do you influence organizational change when you don't have budget authority or decision-making power? In this week's episode of The Leader Factor, hosts Tim and Junior outline the most effective way to introduce a cultural change initiative to an organization. The formula includes four steps: (1) Maximize the dream outcome for L&D leaders, (2) Maximize the perceived likelihood of achievement, (3) Minimize time delay, and (4) Minimize the effort and sacrifice involved in the initiative. Episode Chapters: (01:20) - Episode Start (02:13) - The Enterprise Barriers to Change Management (04:25) - 5 Common Roadblocks to Cultural Change (07:25) - The Dream Outcome for L&D Leaders (11:25) - What’s the Perceived Likelihood of Achievement? (14:15) - How to Minimize Time Delay (21:35) - Understanding the Effort and Sacrifice Involved Download the episode resources: https://www.leaderfactor.com/resources/influencing-up-how-to-effectively-change-organizational-culture Watch the episode on YouTube: https://youtu.be/Ix_f3hvcfbo 🎬 Watch our most recent videos: https://youtube.com/playlist?list=PL6sIjV1NQzDb0VPdIFsCGTt5s0GOEBF1M&si=H8dH2HNobRkhvsM5 🔎 Learn more about our globally proven frameworks: https://www.leaderfactor.com/ 💡Request a customized needs assessment and roadmap: https://www.leaderfactor.com/forms/strategy-call 🔵 Build Psychological Safety: https://www.leaderfactor.com/build-psychological-safety 🟢 Emotional Intelligence: https://www.leaderfactor.com/build-emotional-intelligence 🟠 Build Accountability: https://www.leaderfactor.com/build-accountability Connect with us: ⭐ Join our newsletter: https://www.leaderfactor.com/resources#subscribe ⭐ Find us on LinkedIn: https://www.linkedin.com/company/leaderfactor…
1 What Non-HR Execs Need to Know About Psych Safety 48:29
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Play Later Play Later Lists Like LikedIn this episode, we break down what non-HR executives need to understand about the critical role of psychological safety in building high-performing, innovative teams. For HR and L&D leaders, this conversation is essential to influencing executive buy-in and driving culture by design. Discover how psychological safety impacts 10 key business outcomes—like customer experience, employee engagement, and innovation—and why it’s more than just an HR initiative. Learn actionable strategies to create an environment where vulnerability is rewarded, not punished, and where your teams can consistently execute and innovate. Episode Chapters: 01:24 - Episode Start 04:50 - 10 Business Outcomes of Psychological Safety 14:05 - The Moral Argument 18:21 - The Performance Argument 31:10 - The Consequences of Low Psychological Safety ✅ Download the resources/slides from the episode: https://www.leaderfactor.com/resources/what-non-hr-execs-need-to-know-about-psychological-safety…
1 6 Pitfalls of Large-Scale Psychological Safety Initiatives 35:31
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Play Later Play Later Lists Like Liked70% of change management programs fail to meet their objectives, and cultural change programs have even higher mortality rates. Psychological safety initiatives aren’t immune to this phenomenon. Luckily, the failure patterns aren’t mysterious. In this episode, organizational anthropologist and executive leadership coach Timothy R. Clark shares the 6 failure pitfalls of large-scale cultural initiatives, how to spot them, and what to do about them. Episode Chapters: 01:19 - Episode Start 06:11 - Failure Pattern 1: Lack of Executive Buy-In 11:46 - Failure Pattern 2: Grassroots Approach 19:23 - Failure Pattern 3: A-La-Carte or Opt-In Programs 22:51 - Failure Pattern 4: Build vs. Buy Miscalculation 27:26 - Failure Pattern 5: Poor Content Choice 31:11 - Failure Pattern 6: No Follow-Through Download the resources from the episode: https://www.leaderfactor.com/resources/6-pitfalls-of-large-scale-psychological-safety-initiatives…
1 Overcoming Organizational Fear in 3 Practical Steps 46:24
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Play Later Play Later Lists Like LikedFear is the biggest inhibitor of organizational success. Join us as we explore 3 practical strategies for dismantling fear-based barriers, fostering a culture of psychological safety, and driving transformative change. Episode Chapters: 02:08 - Fear is part of our everyday lives 04:10 - The biggest organizational fear statistics and data 08:00 - Fear is a natural biological response, what happens when we trigger it? 13:24 - Types of organizational fear and how to spot them 22:36 - Fear breaks the feedback loop 30:57 - Practical Strategy #1: Monitor your emotional response to dissent and bad news. 35:51 - Practical Strategy #2: Give updates when there are no updates. 40:42 - Practical Strategy #3: Provide air cover in exchange for candor. ✅ Download the resources/slides from the episode: https://www.leaderfactor.com/resources/overcoming-organizational-fear-in-3-practical-steps Or watch the episode on YouTube: https://youtu.be/amgKr7dvbk0?si=zv92Jh2O1t18gMo4…
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1 What You Need to Know About Project Aristotle 33:39
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Play Later Play Later Lists Like LikedWhen Google set out to discover what makes a high-performing team in 2012, researchers expected to uncover a set of individual demographics, characteristics, or personality traits that made each team great. What they realized, however, was that it was the interactions of a team that determined its effectiveness. But while Google's Project Aristotle made the critical link between psychological safety and high performance, their research did little to teach leaders how to foster psychological safety on their teams. In this podcast episode, our hosts give you the practical tools you need to put Project Aristotle's findings into actual practice. Episode Chapters: 01:28 - The Research Premise 06:56 - The Findings 12:40 - Psychological Safety as a Unifying Term 15:55 - Project Aristotle's Shortcomings 17:12 - Psychological Safety's Behavioral Mechanism 23:56 - The L.I.V.E. Model for Teams 28:43 - The 4 Stages of Psychological Safety For the full learning experience, watch the episode on YouTube: https://youtu.be/xLsOjAsUbZo Or download the episode resources: https://www.leaderfactor.com/resources/what-you-need-to-know-about-project-aristotle…
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If you want to implement a psychological safety initiative in your organization, you'll need to explain what psychological safety isn't. Why? Because your culture won't change unless it's built on a shared understanding. Psychological safety isn’t artificial niceness or a lack of accountability. Unless you clarify, stakeholders might think it’s a gimmick or dismiss it because of the baggage of the implied definition of the term. They'll need to know what psychological safety isn’t, along with what it is. On this week's episode of The Leader Factor, hosts Tim and Junior share the top 7 misconceptions of psychological safety and what to do about them. Episode Chapters (00:45) Start (03:53) Psychological safety isn't a shield from accountability. (05:06) Psychological safety isn't niceness. (06:30) Psychological safety isn't coddling. (07:55) Psychological safety isn't consensus decision-making. (09:45) Psychological safety isn't unearned autonomy. (13:28) Psychological safety isn't political correctness. (14:30) Psychological safety isn't rhetorical reassurance. (16:26) Identifying The 4 Stages of Psychological Safety For the full learning experience, watch the episode on YouTube: https://youtu.be/2cr1E4neXGI Or download the episode resources: https://www.leaderfactor.com/resources/7-things-psychological-safety-is-not…
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What are the HR best practices when it comes to toxic leadership? Should you coach the leaders? Or should you fire them? When it comes to toxicity, organizations often wait too long to get involved. Learn how to identify the symptoms of poor leadership and intervention strategies to preserve and protect your teams' cultural health. Episode Chapters: 00:00 - Start 00:40 - How common is toxicity in the workplace? 04:07 - Toxicity is a spectrum of influence. 11:48 - The definition of a toxic leader. 13:55 - Identifying two types of toxic leaders. 17:57 - Two organizational failure patterns. 23:26 - Intervention strategies for both types of toxic leaders. ✅ Download the resources/slides from the episode: https://www.leaderfactor.com/resources/what-to-do-with-a-toxic-leader Or watch the video on YouTube: https://youtu.be/18zfabFNKBo…
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The Leader Factor
1 Measuring Psychological Safety: What Most L&D Leaders Don't Realize 32:11
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Play Later Play Later Lists Like LikedPsychological safety is a cultural initiative that was made to be measured. It’s the best indicator of cultural health in your organization. Let’s talk about how to measure it effectively. Every effective psychological safety assessment has these 5 things: (1) A valid, quantitative instrument. (2) Space for qualitative feedback. (3) Org-wide reports, team-level data. (4) Demographic data capability. (5) Built-in forward momentum. Learn more about PSindex™: https://www.leaderfactor.com/psychological-safety-survey Watch the episode on YouTube: https://youtu.be/1ZM5ymESJ9g Or download the episode resources: https://www.leaderfactor.com/resources/measuring-ps-what-most-l-d-leaders-dont-realize…
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1 Measuring EQ: What Most L&D Leaders Don't Realize 38:38
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Play Later Play Later Lists Like LikedYour career, business, and closest relationships are only as good as your emotional intelligence. And your ability to improve your EQ is only as good as your ability to measure it. Every effective EQ assessment has 5 things: (1) a valid, qualitative instrument, (2) multi-rater feedback, (3) real accountability mechanisms, (4) consideration of internal/external motivation, and (5) built-in forward momentum. In this episode of The Leader Factor, hosts Tim and Junior dive into an EQindex™ self-assessment sample report to discuss what to look for when evaluating emotional intelligence instruments and how to use an EQ assessment in a coaching scenario. Watch the episode on YouTube: https://youtu.be/ns1l3aQ37FI Learn more about EQindex™: https://www.leaderfactor.com/eqindex Download the episode resources: https://www.leaderfactor.com/resources/measuring-eq-what-most-l-d-leaders-dont-realize…
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The Leader Factor
1 Psychological Safety: The Collective EQ of a Team 38:22
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Play Later Play Later Lists Like LikedPsychological safety is the collective emotional intelligence of a team. This relationship between emotional intelligence and psychological safety is the anatomy of culture in an organization, and both should be at the foundation of all development efforts. In this episode, hosts Tim and Junior share what they’ve learned after years of programming and sequencing both psychological safety and emotional intelligence training in major organizations worldwide, and how you can improve both at the individual, manager, and organization levels. For the full learning experience, watch this episode on YouTube: https://youtu.be/pS-G4iF4BGE Or download the episode resources: https://www.leaderfactor.com/resources/psychological-safety-the-collective-eq-of-a-team…
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The Leader Factor
1 EQ & Social Regard: Do you actually care about your team? 45:42
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Play Later Play Later Lists Like LikedAs leaders, we need to develop the type of intent necessary to have healthy influence. We need to ask ourselves the question: Do I actually care about my team? And if so, is that evident in my behavior, values, and interactions? If we don't account for the fundamental beliefs a person has about themselves and others, we can easily promote, support, and encourage leaders with manipulative tendencies. Emotional intelligence frameworks that can’t account for the motivation and intent side of influence are broken from the get-go. In this episode of The Leader Factor, Tim and Junior share The Spectrum of Influence framework, discuss influence's two failure patterns, and share 5 tactical behaviors to improve your social regard as a leader. For the full learning experience, watch the episode on YouTube: https://youtu.be/uu6FLZtc4gE Or download the episode resources: https://www.leaderfactor.com/resources/do-you-actually-care-about-your-team…
Humans in the workplace engage in millions of daily interactions. Some are effective, and some, well, aren’t. Your emotional intelligence (EQ) determines your ability to interact effectively with other humans. It’s your delivery system through which you share your knowledge, experience, and skills with others. If your delivery system is broken or inefficient, your influence won’t translate or make the right impact. This means that to achieve high performance, you don’t just need great technical skills (IQ), you need a great delivery system (EQ). Some organizations promote leaders and managers based on their technical skills alone. These leaders lack the interpersonal skills (EQ) they need to contribute effectively while contributing indirectly. In this episode, hosts Tim and Junior discuss why leaders and managers are obligated to improve their interpersonal skills and emotional intelligence, and how to get started. If you're a manager and you're moving from direct to indirect contribution, if your primary job, purpose, and stewardship is to contribute indirectly through other people, then you have to improve your delivery system. There’s no other option. For the full learning experience, watch the episode on YouTube: https://youtu.be/l77Og1MR_v8 Or download the episode resources: https://www.leaderfactor.com/resources/eq-your-delivery-system…
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The Leader Factor
1 The Experience Leader: How to Outpace Commoditization in the 21st Century 36:56
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Play Later Play Later Lists Like LikedAre you paying attention to the rate at which your skills as a leader are being commoditized? In this episode of The Leader Factor, hosts Tim and Junior put a new spin on Joseph Pine's 1998 article, The Experience Economy. They draw parallels between an economy's differentiation and commoditization cycle and how a leader's skills can become commoditized over time. As commoditization eats away at old forms of differentiation, organizations are being forced to find new ways to provide differentiated value in the marketplace. This shift has reshaped consumer expectations and holds profound implications for leadership in today's experience-driven world. The problem? Many 21st-century leaders still use agrarian, industrial, and service leadership methods in this experience economy. As a result, organizations are bleeding talent, stifling innovation, and galloping toward commoditization and extinction. For the full learning experience, watch the episode on YouTube: https://www.youtube.com/watch?v=Fe9YbYl3C-4 Or download the episode resources: https://www.leaderfactor.com/resources/the-experience-leader…
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The Leader Factor
Can you be candid about change at work? Challenger safety satisfies the basic human need to make things better. It allows us to feel safe to challenge the status quo without retaliation or the risk of damaging our personal standing or reputation. As the highest level of psychological safety, it matches the increased vulnerability and personal risk associated with challenging the status quo. Listen in as hosts Tim and Junior discuss how to build Stage 4: Challenger Safety individually, within a team, and throughout an organization. For the full learning experience, watch the episode on YouTube: https://www.youtube.com/watch?v=7WIx3wcvG-s Download the episode resources: https://www.leaderfactor.com/resources/how-to-build-the-4-stages-of-psychological-safety…
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The Leader Factor
Can you create value for your team? Contributor safety satisfies the basic human need to make a difference and offer meaningful contributions. When we create contributor safety for others, we empower them with autonomy, guidance, and encouragement in exchange for effort and results. Listen in as hosts Tim and Junior discuss how to build Stage 3: Contributor Safety individually, within a team, and throughout an organization. For the full learning experience, watch the episode on YouTube: https://www.youtube.com/watch?v=bCijFFN7t5w Download the episode resources: https://www.leaderfactor.com/resources/how-to-build-the-4-stages-of-psychological-safety…
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The Leader Factor
We can either cultivate or crush, nurture or neglect, stimulate or stifle learner safety, the second stage of The 4 Stages of Psychological Safety. When we have learner safety we feel safe as we ask questions, give and receive feedback, experiment, and admit when we don’t know. As the highest form of enterprise risk management, learner safety opens the door to innovation. Leaders committed to safeguarding learner safety know that learning is the source of competitive advantage. An emotionally bruised learner is a cognitively impaired learner. An emotionally empowered learner is a cognitively enabled learner. The choice is yours: What kind of risk will you entertain in your culture? The risk of learning, or the risk of not learning? Listen in as hosts Tim and Junior discuss how to build Stage 2: Learner Safety individually, on a team, and in an organization. For the full learning experience, watch the episode on YouTube: https://www.youtube.com/watch?v=bND6XuFrEVQ Download the episode resources: https://www.leaderfactor.com/resources/how-to-build-the-4-stages-of-psychological-safety…
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The Leader Factor
This episode is the first in a four-part series on How to Build The 4 Stages of Psychological Safety. Listen in as hosts Junior and Timothy R. Clark, author of The 4 Stages of Psychological Safety book, share in-depth insights into the thinking behind the 4 Stages framework. The episode covers the history behind psychological safety as a concept, what psychological safety is not, where vulnerability fits into the equation, and how to activate the power of diversity through inclusion. As always, they also share 3 practical ways to create inclusion safety on your teams. To see the slides and host annotations for the episode, watch it on YouTube: https://youtu.be/zDDBkfA0BFk Or download the resources from the episode here: https://www.leaderfactor.com/resources/how-to-build-the-4-stages-of-psychological-safety…
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The Leader Factor
1 Micro-coaching Pt. 3: The Coaching and Accountability Matrix 41:02
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Play Later Play Later Lists Like LikedIn this final episode of the Micro-coaching and Accountability series, Tim and Junior take the previous two frameworks, The Coaching Continuum and The Three Levels of Accountability, and put them together into the ultimate diagnostic tool for leaders. Think of this matrix as a model to operationalize coaching on a dynamic team. Your objective? To move the individuals you work with up and to the right. To transfer critical thinking and ownership and increase their capacity through coaching. Leaders who coach their people all the way to box nine end up with a team of full thinking partners who are highly skilled, think critically, and take ownership of their roles. They’re encouraging outcome-oriented, future-focused employees who thrive in autonomy and accountability. For the full learning experience, watch the episode on YouTube: https://youtu.be/Uwf4uMvsavs Download the resources from the episode: www.leaderfactor.com/resources/micro-coaching-and-accountability…
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The Leader Factor
1 Micro-coaching Pt. 2: The 3 Levels of Accountability 26:48
26:48 Play Later Play Later Lists Like Liked26:48
Play Later Play Later Lists Like LikedAccountability means being answerable for performance. The scope and levels to which we are held accountable vary based on role, willingness, skill, and need. But we can all agree that organizations function based on shared accountability. This means that as teams increase their capacity for accountability, organizational function will also increase. So how do we become accountable to the unenforceable, ourselves? Here’s another diagnostic tool that you can use to determine where your people work currently, and where they want to be. The 3 Levels of Accountability illustrate the relationship between autonomy and accountability and help us set our sights on the ultimate goal: Outcome-level accountability. For the full learning experience, watch the episode on YouTube: https://youtu.be/jMBu1jgo8vE Download the resources from the episode: https://www.leaderfactor.com/resources/micro-coaching-and-accountability…
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