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Hiring the Expert vs. Hiring the Assistant with Lany Sullivan
Manage episode 407167142 series 3558487
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In this episode, Julia chats with Lany Sullivan, business operations expert with a track record of success spanning business development, systems, workflows, and event planning.
Her expertise is in stabilizing what’s working in your business so it can run without constant oversight; this requires choosing a tech stack that actually works (this part is magic), and developing sustainable processes & systems so you can onboard, hire, fulfill customer needs, and even take vacations without everything falling apart.
Lany has played the big corporate game, and now she’s chosen to work with heart-centered businesses who want to make both a profit and a positive impact.
They talk about Lany’s Love, Hate, Delegate process and Lany explains when you should hire a higher-level person like a Director of Operations. Sometimes you need to hire more than a jack-of-all-trades VA!
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