TPP#9 - Allow The Client To Choose That Plumbing podcast

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Ep 36 - Free Tickets, Full Venues: Loudie's Lance Dashoff Has the Hookup! 48:45

24 days ago48:45

48:45

FREE TICKETS?! Yes, really. In this episode of Tickets to Travel: The Business of Travel Experiences , we’re joined by the ultimate guest list insider, Lance Dashoff, founder of Loudie — the app that’s quietly revolutionizing how fans score free concert, comedy, and festival tickets across the U.S. From his early days at WME curating VIP access, to launching a platform that fills empty seats and fuels unforgettable nights out, Lance spills the tea on: Why 30–40% of tickets go unsold How promoters are secretly using free ticketing to boost bar sales and fan buzz The economics behind live events and why not all sold-out shows are actually sold out How Loudie helps fans and venues win — without the scammy vibes Why travel pros and concierges should start recommending this app yesterday Whether you’re in LA, NYC, or stuck in traffic on the way to Philly — this is the episode you can’t afford to miss (literally). Download Loudie, follow us @tix2travelpod on TikTok, IG, and YouTube, and grab your next night out before someone else does. Because every ticket is a ticket to travel — and sometimes the best ones are free. www.tttpod.com…

That Plumbing Podcast « »
TPP#9 - Allow the Client to Choose

2 years ago 16:22

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Content provided by BrandonThePlumber. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BrandonThePlumber or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This episode I talk about the concept of letting the customer make their own decisions.
We need to stop prejudging and making financial decisions for the customer and let them do that themselves.
This is achieved by understanding the buyers journey and how we can effectively help them make the correct decision.
Be the dealer…

… continue reading

28 episodes

#Entrepreneur #Business #Podcasting Education #Marketing #BrandonThePlumber

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TPP#9 - Allow the Client to Choose

That Plumbing Podcast

published 2 years ago

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MP3•Episode home

Content provided by BrandonThePlumber. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BrandonThePlumber or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This episode I talk about the concept of letting the customer make their own decisions.
We need to stop prejudging and making financial decisions for the customer and let them do that themselves.
This is achieved by understanding the buyers journey and how we can effectively help them make the correct decision.
Be the dealer…

… continue reading

28 episodes

#Entrepreneur #Business #Podcasting Education #Marketing #BrandonThePlumber

All episodes

×

1
TPP#28 - Understanding Water Filtration & PFAS w/ Steve Hamilton: National Sales Manager for Frankin Water Treatment (feat. Josh B.) 1:30:16

49 weeks ago1:30:16

1:30:16

Send us a text What are PFAS? Why does soft water "feel" soft? Do electronic water treatment options work? What's the deal with citrus-based systems? In this episode, we answer all these questions and more as we dive deep into the fascinating world of water filtration with our special guest, Steve Hamilton. Steve is the National Sales Manager for Frankin Water Treatment. He has multiple degrees, including a B.A. in pre-med, an MBA, and several trade degrees. He is also a published writer for WC&P. (See links below) Steve takes us through the many different water filtration processes, explaining the various methods and the science behind each one. From "Saltless", reverse osmosis, softeners, and conditioners, to magnetic options, we’ll explore the pros and cons of each technique, and help you understand which method might be best for your needs. Whether you're a homeowner looking to improve your tap water quality, a tech looking to expand their knowledge, or just curious about the processes that make our water safe to drink, this episode is packed with valuable insights and practical advice. We also discuss the opportunities within the water treatment industry if you are looking to make a career change. Check out Steve's articles below and links to seed the water quality levels in your area. ***Special thanks to Josh B. for contacting Steve and getting him to be a guest!*** PFAS Check the water quality in your area by zip code Contaminant Occurrence Interactive PFAS map Articles written by Steve: To Backwash or Not to Backwash: That is the Question for POE Activated Carbon Systems RO Essentials: From the Trenches to Your Tumbler Filtration Education: Hey, Hey, PFAS Go Away! The Forever Chemical That’s Finite NGWA Learning ( Become Certified) Contact Us: Steve Hamilton: Stephen.Hamiltion@fele.com Josh B: SleepyPlumbr@gmail.com Brandon: Brandon@ThatPlumbingPodcast.com JOIN OUR DISCORD…

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TPP #27 - From Rehab To That Plumbing Podcast w/ Josh B. 34:17

49 weeks ago34:17

34:17

Send us a text * If you are struggling with alcohol or substance abuse please reach out to me directly. THERE IS HOPE! In this episode, we're switching it up by having Josh interview me on how I got into plumbing, what my apprenticeship was like, and why I decided to pursue leadership and create this podcast. Join Our Discord: https://discord.gg/tM8D4XjE Become a guest: Brandon: Brandon@ThatPlumbingPodcast.com (@BrandonThePlumber) Josh Burleson: sleepyplumbr@gmail.com (@SleepyPlumbr)…

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TPP#26 -Building the Future: Creating an Apprenticeship Program w/ Grant G. and Josh B.(@SleepyPlumbr) 38:28

50 weeks ago38:28

38:28

Send us a text In this episode, I had Josh B. and Grant G. back on to talk about the new apprenticeship program he is developing at his company. We talk about the challenges and GREEN FLAGS during the first 30-day evaluation period. If you are curious about what our apprenticeship will consist of, this episode is a great primer! Join the DISCORD: https://discord.gg/xN3MTwZG Become a guest/questions/coaching: Brandon@ThatPlumbingPodcast.com Grant G. GrantGThePlumber@gmail.com Josh B. : SleepyPlumbr@gmail.com (@SleepyPlumbr)…

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TPP#25 - Improving Mindset w Josh B. (@SleepyPlumbr) 42:02

51 weeks ago42:02

42:02

Send us a text Mindset is a huge component of success in any endeavor in life, not just service plumbing. Client interaction is the cornerstone of service and without the right mindset, you will receive mediocre results at best. In episode 25 Josh B. and I discuss the idea of mindset and how to improve it with small and simple adjustments that compound over time. DISCORD: https://discord.gg/aEyRYzFha2 Connect with us or become a guest: Discord: https://discord.gg/aEyRYzFha2 Email: Brandon@ThatPlumbingPodcast.com Josh Burleson: SleepyPlumbr@gmail.com…

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TPP#24 - Plumbing Apprenticeship FAQ 27:44

1 year ago27:44

27:44

Send us a text In this episode, I go over some of the most common questions I have been asked about a plumbing apprenticeship. I review the pros and cons of union, the differences between service, new construction, and commercial, and tips for finding that first apprenticeship and how to stand out. Become a Guest Coaching Questions Complaints Brandon@ThatPlumbingPodcast.com…

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TPP#23 - Working at Roto-Rooter, New Construction vs Service, and Leadership vs Managers w/ Ty and Josh B.(@SleepyPlumbr) 45:47

1 year ago45:47

45:47

Send us a text In this episode, Josh and I speak with Ty, a 2nd generation plumber who comes from Roto-Rooter where he was the service manager for some time. He shares his experience working for one of these larger private equity/corporate companies and how dropping out of college ( but later returning to receive his associate's) led to a very lucrative career in plumbing where he strives to be a leader in his field by embracing the "Education Over Persuasion" philosophy and ditching the high-pressure sales/scare tactics that are unfortunately a part of our industry. He also offers his advice on new constriction vs service for apprentices who are unsure and discusses the differences between a leader and a manager. Leadership Book Recommendations: -360 Leader - John Maxwell -The Wisdom of the Bullfrog: Admiral William H. McRaven -Extreme Ownership - Jocko Willink Contact Us: Become a guest/coaching/questions: Brandon@ThatPlumbingPodcast.com Josh B. (@SleepyPlumbr) Tik-Tok, Instagram, YouTube…

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TPP#22 - Private Equity, Maintaining a Positive Mindset, Hourly vs Commission, and Apprentice Expectations w/ Mack and Josh 59:57

1 year ago59:57

59:57

Send us a text In this episode, I had Josh and Mack back on to talk about various topics ranging from the private equity situation in the trades, Practical ways to maintain a positive mindset, commission vs hourly, and pet peeves that we have as plumbers. Connect with us: Become a Guest! Brandon: Brandon@ThatPlumbingPodcast.com | @BrandonThePlumber Josh Burleson: @SleepyPlumbr Mack: Plumb_AZ Check them out on all social media platforms. Do you work for a company that was bought out by a private equity company? I would love to have you on as a guest to talk about your experience.…

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TPP# 21 - Plumbing Over College, Tips for Apprentices, and Understanding Service w/ Josh Burleson (@sleepyplumbr) 56:25

1 year ago56:25

56:25

Send us a text In this episode, I had a chat with Josh Burleson ( @Sleepyplumbr ) about how he dropped out of college and got into plumbing. We also discuss service, the advantages of maintenance calls, and social media. Josh is on all platforms and has great educational content for plumbers of all experience! Check me out on YouTube where I have the video version. Leave a comment and reach out to me at: Brandon@ThatPlumbingPodcast.com to be a guest, ask questions, comment, coaching, or help getting into the trades in the Phoenix area.…

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TPP#20 - Being a Better Tech, Social Media Usage, and Worst Jobs w/ Mack 57:30

1 year ago57:30

57:30

Send us a text In this episode, I talk to Mack about being a better technician, social media usage, and our worst jobs. Check us out on YouTube @BrandonThePlumber Email: Brandon@ThatPlumbingPodcast.com Mack:Plumb_AZ Video podcast is not available on YouTube. Check us out there and leave a comment. Let’s start building a community!…

1
TPP#19 - 4 Reasons Plumbing is Better Than Your Current Job w/ Mack 31:45

1 year ago31:45

31:45

Send us a text In this episode, Mack and I talk about the 4 main reasons one should consider switching to plumbing as a career. Contact: Brandon@ThatPlumbingPodcast.com Plumb_AZ

1
TPP#18 - From College Student to Plumber w/ Mack (a.k.a. Plumb_AZ) 38:59

1 year ago38:59

38:59

Send us a text In this episode, I had the pleasure of talking to Mack (a.k.a. plum_AZ) About his journey from deciding to leave college and become a plumber to posting videos online. We also discussed overcoming the broke, fix, mentality and advice to anyone looking to join the industry. Reach out to Mack on TikTok, Instagram, YouTube: Plumb_AZ Email me if you want to be a guest, have questions, or would like free coaching: Brandon@ThatPlumbingPodcast.com…

1
TPP#17 - What Makes a Good Service Manager? w/ Grant G. 29:19

1 year ago29:19

29:19

Send us a text In this episode Grant and I discuss what makes a good service manager. I recently took a leadership position at my company and we break down the dos and dont's in the trades. Reach out for FREE coaching: Brandon@ThatPlumbingPodcast.com

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TPP#16 - 3 Red Flags of an Apprenticeship w/ Grant G. 37:28

1 year ago37:28

37:28

Send us a text In this episode, I discuss some red flags in an apprenticeship program with Grant. Finding the correct company with the right philosophy and culture is key. Contact me for FREE coaching! Brandon@ThatPlumbingPodcast.com

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TPP#15 - The Future of Tankless Service w/ Michael S. of Tankless Evolution 31:08

1 year ago31:08

31:08

Send us a text In this episode, I talk to Michael S, with Tankless Evolution here in Phoenix. We discuss his unique approach to educating the customer with his patented tankless trailer that allows the customer to go uninterrupted during a remediation process or if their current tanked water heater has failed. We also go in-depth on the Navien 240A-2 and the benefits of tankless in general. Reach out to Michael: TanklessEvolution@gmail.com…

1
TPP#14 - Anatomy of a Service Call (pt.3): Option Building and Value Stacking 29:15

1 year ago29:15

29:15

Send us a text In this episode, I talk about how it all comes together by value stacking and creating options. I go over different techniques to develop options and how to add value instead of discounting your price.

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#13 - Anatomy of a Service Call (pt.2): Diagnosing 14:30

1 year ago14:30

14:30

Send us a text In this episode, I talk about diagnosing using the 3 vitals. This is one of the most important skills we provide as a professional tradesmen. Accurately finding the root cause of an issue and providing options for all budgets is what sets us apart from the completion.

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#12 - Anatomy of a Service Call (pt.1): On-Site Arrival 23:44

1 year ago23:44

23:44

Send us a text In this episode, I start to break down the anatomy of a service call. Starting with the on-site arrival, I discuss key points to start to building trust and a relationship before we even arrive.

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#11 - A Technician's Perspective 24:35

1 year ago24:35

24:35

Send us a text In this episode, I talk about what I believe it takes to motivate a team, build culture, and get them to adopt this philosophy. As a technician myself, this is what I would love to see in the industry. Leadership is key and finding the right person for the job is the number one objective.…

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#10 - Objection Handling w/ Cesar L. 48:41

2 years ago48:41

48:41

Send us a text In this episode, I sat down with my good friend Cesar L. We talk about the different types of objections and how to overcome them.

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#9 - Allow the Client to Choose 16:22

2 years ago16:22

16:22

Send us a text This episode I talk about the concept of letting the customer make their own decisions. We need to stop prejudging and making financial decisions for the customer and let them do that themselves. This is achieved by understanding the buyers journey and how we can effectively help them make the correct decision. Be the dealer……

T

That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#8 - 3 Soft Skills for Success 15:15

2 years ago15:15

15:15

Send us a text In this episode, I talk about the 3 most important skills, other than plumbing, that every service technician should master: Listening, Confidence, and Communication. Contacts me: Brandon@ThatPlumbingPodcast.com

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#7 - 3 Challenges with Service Plumbing 13:36

2 years ago13:36

13:36

Send us a text In this episode, I talk about 3 challenges facing modern service Plumbing, how we got there, and how we can overcome them.

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#6 - Overcoming Broke/Fix Mentality w/ Grant G. 44:01

2 years ago44:01

44:01

Send us a text In this episode, I have the pleasure of sitting down with Grant G. to talk about the current state of the service plumbing industry and what we can do to start improving the customer service experience. Grant is a colleague of mine and has been in the plumbing field for over 20 years! His adoption of giving options is a testament to the power of "education of persuasion." Contact me: Brandon@ThatPlumbingPodcast.com…

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#5 - What are the 3 Vitals to Every Call? 14:28

2 years ago14:28

14:28

Send us a text Are you checking the three vitals at every call? Just like a doctor, plumbers have vitals to the Plumbing system that should be checked during every visit. Age, pressure, and water quality. These are the three leading causes for most plumbing problems. It’s crucial that we diagnose the entire system and not just fix the symptoms. Checking these three measurements will help you increase your ticket averages and provide better service to the customer.…

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#4 - Education Over Persuasion 13:52

2 years ago13:52

13:52

Send us a text Is sales evil? That greatly depends on the intention behind your tactics. In this episodes I talk about the idea of building trust, educating the customer, presenting options, and letting them choose instead of trying to trick or persuade them. Don’t deny the customer the right to choose their own solution.…

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#3 - The Drain Call Process 12:07

2 years ago12:07

12:07

Send us a text In this episode, I discuss my approach to running drain calls. I think it’s crucial to structure the call so that you do not end up in a situation where you’re not getting paid for hours worth of work. The key to everything is getting a camera down the line. This is how you know for sure what’s wrong with the plumbing and how to justify larger repairs. Also, episode release schedule will be Monday Wednesday Friday. I’m trying to do one interview per week. Not sure which day that will be released yet.…

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#2 - What is Service? 17:30

2 years ago17:30

17:30

Send us a text In this episode, I discuss what it means to provide service in the plumbing field. Mostly, it’s about the little things that add up to a great customer experience. We also want to listen to the customer and ask questions to better understand their particular situation. They will quickly forget what we did, but always remember how we made them feel. We want that to be as positive as possible.…

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That Plumbing Podcast

That Plumbing Podcast podcast artwork

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TPP#1 - 3 Reasons to Become a Service Plumber 15:45

2 years ago15:45

15:45

Send us a text In this episode, I discuss the 3 reasons you should consider being a residential service plumber: pay, job security, and autonomy. Service plumbing, and the trades in general, are a great career opportunity for the foreseeable future. Most people overlook the trades because they don’t realize how lucrative and fulfilling it can be. Hopefully, this episode will spark your interest in Service plumbing and you’ll consider this profession as a legitimate college alternative.…

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