Maximizing Patient Satisfaction Through Digital Innovation

The DocPreneur Leadership Podcast

Our guest is Andrea Kowalski, Senior Vice President of Products at Tebra, a leading cloud-based healthcare technology platform. In 2021, Kareo and PatientPop merged to form Tebra, and Andrea enthusiastically accepted the opportunity to oversee the integrated Tebra product team. Andrea joined Kareo in 2018.

Questions Discussed In Today's Webinar + Podcast Include:

1. Online appointment scheduling is one of the essential digital experiences sought by healthcare consumers. How does offering online scheduling options benefit both patients and medical practitioners?

2. Waiting on hold can be frustrating for patients. What are some strategies or technologies that medical practitioners can implement to reduce hold times and provide patients with more control over their scheduling experience?

3. Effective communication between patients and providers is crucial for better healthcare outcomes. How can a digital patient portal with two-way messaging improve communication and empower patients to manage their own conditions?

4. What would you say are the main advantages of telehealth, and how can it complement traditional in-person care?

5. How can embracing digital technologies, such as online scheduling, digital communication, and telehealth, contribute to better patient engagement, satisfaction, and overall practice success in this digital age?

6. As we move towards a digital future in healthcare, what challenges or barriers might medical practitioners face when implementing?

About Tebra

In 2021, with a combined mission to unlock better healthcare, Kareo and PatientPop joined forces to form Tebra — a complete practice automation solution for independent healthcare practices. With an all-in-one, purpose-built platform to drive practice success and modernize every step of the patient journey, Tebra provides digital tools and support to attract new patients, deliver modern care, get paid quickly, and operate efficiently. To learn more how Tebra is committed to improving the success and well-being of both patients and providers, visit www.tebra.com.

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