Manage episode 228948973 series 1535149
A leading insurance company, located globally, with more than 700 workers at HQ and more than 1000 at agency, wanted to increase the quality of file process, with less complaints regarding the benefits and solving time for each case.
The answer was a gamified web-based program with Chinese Dragon Boats collaborative quests and challenges.
87 episodes available. A new episode about every 23 days averaging 32 mins duration .