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Ep:5 What are some of the most common CX mistakes?
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In this episode, Vic and Tom discuss some of the most common CX mistakes they see and offer some thoughts on how to fix them. Also, Vic channels a previous poor CX with AT&T and has to be bleeped as he relives the experience.
Thanks for listening!
Questions or comments about the show? Ideas for future episodes? Interested in being a guest? Reach out to us for more info.
Email – info@yourcallis.com
Web – yourcallis.com
Show Hosts:
Tom Brannen – Industry Analyst – OnConvergence
Web: onconvergence.com
Twitter: @tbrannen
LinkedIn: https://www.linkedin.com/in/tbrannen/
Vic Cooper – Independent Consultant – Inteletry
Web: https://www.inteletry.com
Twitter: @VicACooper
LindedIn: https://www.linkedin.com/in/vicacooper/
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