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Designing a Space for The Community with Olivia Soseman
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Today on Local Bites we’re talking to Olivia, an employee at Iron and Grain who has been with
the coffee shop from the beginning. Listen to learn the importance of consistency and
community when running a coffee shop.
Check out Iron and Grain on their website, irongraincoffe.com, or on Instagram at @ironandgraincoffee
[00:00] Show/episode intro
[00:46] How Iron and Grain started
[01:46] Architecture and coffee shop
[03:11] Why multiple locations?
[04:58] The challenges of 2020
[06:17] Community and Iron and Grain
[11:10] Establishing community in a new community
[14:21] The coffee culture in different locations
[16:40] Does coffee culture change service strategy?
[18:14] Employee retention
[20:10] Advice for someone who wants to start a coffee shop
[22:18] Iron and Grain, where to connect
[22:52] Wrap up
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