29 : Breaking the Mold in Restaurant Training and Inclusion with Rachael Nemeth, CEO of Opus Training

No Hesitations Restaurant Leadership Podcast : The show that teaches restaurant owners and operators how to be world-class leaders without wasting time and energy.

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I have 3 questions for you:

1. Does your restaurant’s training program only come in 1 language?
2. Is your training program out of date?
3. Are you paying for an LMS that has too many bells and whistles you are not using?

If you are shaking your head to any or all of these questions, we are about to blow your mind!

Transform your team and enhance your restaurant's performance with the insights from Rachael Nemeth, the dynamic CEO and co-founder of Opus.
Her innovative strategies are a game-changer in a sector ripe for disruption. As a descendant of a hospitality-rich lineage and a pivotal figure in Union Square Hospitality Group, Rachael brings a wealth of knowledge to our table, dissecting the flaws in traditional training and revealing how Opus’s multilingual, integrated training platform is shaping the future of restaurant work.
Discover how Opus is not only advancing staff education but also cultivating inclusive work environments where diversity thrives.
During the throes of the pandemic, businesses had to evolve or face extinction.
Rachael illustrates this with the story of ESL Works' extraordinary pivot to support frontline workers with essential safety training—right through their phones.
The birth of Opus from this crucible moment epitomizes the resilience and ingenuity required in today's fast-paced world. This platform has revolutionized the way employees engage with training, removing outdated barriers and ushering in a new era of efficiency and accessibility that benefits both managers and their teams.
As we wrap up this enlightening session, we examine how Opus is not just redefining training, but also enhancing workplace culture and the economic prospects of those in the restaurant industry.
Rachael highlights the importance of a solid start during the initial 90 days of employment and how Opus extends its utility beyond training, serving as a continuous coaching tool.
If you're a leader looking to empower your team with the skills they need to excel, join us to explore how Opus is crafting a cultural shift towards a more inclusive, educated, and opportunity-rich hospitality landscape.
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Podcast Production: https://www.lconnorvoice.com/

Chapters

1. 29 : Breaking the Mold in Restaurant Training and Inclusion with Rachael Nemeth, CEO of Opus Training (00:00:00)

2. Revolutionizing Restaurant Training With Opus (00:00:08)

3. Business Pivot to Support Frontline Workers (00:12:58)

4. Training Platform for Workplace Integration (00:18:39)

5. Revolutionizing Training in Technology (00:33:10)