Get Lasting High Performance
Manage episode 424190892 series 3522234
Takeaways
- Measurement has a direct influence on employee behaviors.
- Focusing solely on lagging indicators, such as sales quotas, can lead to a short-term focus and neglect of other important aspects, such as customer relationships.
- Measuring employee development can drive behaviors such as taking training seriously and seeking opportunities to learn.
- Leading indicators, which teach people how to achieve desired results, are more effective than lagging indicators.
- Developing employees and creating a culture of continuous improvement are key to long-term success.
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Chapters
1. Get Lasting High Performance (00:00:00)
2. Influencing Behavior Through Measurement (00:00:14)
3. Measuring Success (00:08:54)
272 episodes